--- title: "Prime Home Experts Inc." description: "Prime Home Experts, run out of Plymouth by Joao (also going by John) Ferreira, holds an active Massachusetts home improvement contractor registration (#218" doc_version: "2026-08-19" last_updated: "2026-08-19" --- # Prime Home Experts Inc. **Trade:** Handyman · **Address:** 3 Chapel Hill Dr, Plymouth, MA 02360 · **Phone:** (774) 477-1314 · **Website:** https://askprimegroup.com · **Languages:** English **Rating: 4.4/5** (medium confidence) — from 18 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative. ## The honest read Prime Home Experts, run out of Plymouth by Joao (also going by John) Ferreira, holds an active Massachusetts home improvement contractor registration (#218372, registry-verified) and works across greater Boston — Plymouth, Quincy, Braintree, Newton and a long list of nearby towns — doing handyman work, carpentry, tile, painting and kitchen/bathroom renovation. One February 2026 review captures the pattern clearly: what started as a simple faucet swap during a condo renovation turned into a major water-manifold failure, flooding and HVAC damage. The reviewer said Prime, acting as general contractor, took immediate ownership of the emergency and saw it through, with Joao and the crew handling the on-site repair work. That same willingness to step up when a job goes wrong shows up elsewhere: in a 2025 review, Joao cleaned up and regrouted an entire tiled shower in a single day after an amateur job had left it a mess, and in another 2025 review he arrived within an hour of a call for an emergency floor repair. Several reviewers describe repeat business — one customer listed a string of projects (ceiling trim, outdoor furniture assembly, a patio door, shingling and trim repair on a Victorian home) all handled by the same crew, and another said Joao "has done many repairs for us." A cleaner named Jacqueline also gets called out by name in a couple of 2025 reviews for thorough, unhurried work. A few older Thumbtack reviews, from 2024, are about furniture and car upholstery cleaning rather than home-repair work — a side job, not the core of what Prime does. Thumbtack's own "License verified" badge for the company carries no license number attached, so that particular badge shouldn't be read as confirmation on its own; the state registry listing above is the one that's actually verified. Directory listings also disagree on the company's size — one lists 1 employee and 2 years in business, another 4 employees and 3 years — so it's worth asking directly about crew size before a bigger job. For handyman work, tile repair, or a renovation that might hit a snag, Prime Home Experts has a track record of stepping up rather than walking away. **Strengths:** - Emergency ownership — took over as GC when a job went wrong - Same-day tile fix — regrouted a full shower after a botched job - Fast emergency response — floor repair completed within an hour **Concerns:** - Crew-size conflict — directories disagree on team size, 1 vs. 4 **Where sources disagree:** - Directory listings disagree on company size — one shows 1 employee and 2 years in business, another shows 4 employees and 3 years. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts registry verification shows an active Home Improvement Contractor license (#218372), held by Prime Home Experts Inc. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 218372 registry-verified active — registry holder of record: Prime Home Experts Inc” - A February 2026 review describes the company, acting as general contractor, taking immediate ownership of a plumbing emergency that escalated into flooding and HVAC damage, and seeing the repair through. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVNU0yWjRkV1pQUTFRMmJYSjZNM0ZKZWpSemJrRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOjU5M2Z4dWZPQ1Q2bXJ6M3FJejRzbkE%7C%7C?hl=en) — “5★ I recently experienced one of those homeowner scenarios you hope never happens. What began as a simple faucet replacement during the fina…” - In a 2025 review, Joao cleaned up and regrouted an entire tiled shower in a single day after a previous amateur tiling job. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CblRXOTZTR3BmWkZwS05tUlZZM2wyYldoR1NrRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOnBnTW96SGpfZFpKNmRVY3l2bWhGSkE%7C%7C?hl=en) — “5★ I recently had Joao Ferreira come to fix what I thought was going to be a tiling nightmare. I’d had someone do an amateur job and make a …” - A 2025 review describes an emergency floor repair completed within an hour of the call. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRdWVTbktREAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEICAgMCQueSnKQ%7C%7C?hl=en) — “5★ Joao came to my rescue within a hour of calling for an emergency floor repair. He was prompt, professional and curtious. A true craftsm…” - One customer's 2025 review lists a string of separate projects handled by the crew — ceiling trim, outdoor furniture assembly, a patio door install, and shingling/trim repair. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRellIOGFREAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEICAgMCQzYH8aQ%7C%7C?hl=en) — “5★ I highly recommend Joao/John for any of your household repair or construction projects. He has done several projects for me such as ceili…” - A cleaner named Jacqueline is named in two 2025 reviews for thorough, unhurried cleaning work. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPeWpnTnZQaHFyWUFnEAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEOyjgNvPhqrYAg%7C%7C?hl=en) — “5★ Jaqueline did a great job! She was on time, very friendly. She did very thorough job. She didn't rush but was very efficient. On top of t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKR1ZxSUxJb0llelF3EAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEJGVqILIoIezQw%7C%7C?hl=en) — “5★ Jacqueline is a great cleaner! Great attention to detail, professional and friendly. Recommend her without reservation!” - Thumbtack's 'License verified' badge for the company carries no license number, so it is a directory claim rather than a stated credential. _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/plymouth/upholstery-cleaning/prime-home-experts-inc/service/508814414531158024) — “Licence listed on Thumbtack: Thumbtack 'License verified' badge: Home Improvement Contractor, license state MA — no licence NUMBER is printe…” - Tile repair and regrouting. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CblRXOTZTR3BmWkZwS05tUlZZM2wyYldoR1NrRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOnBnTW96SGpfZFpKNmRVY3l2bWhGSkE%7C%7C?hl=en) — “5★ I recently had Joao Ferreira come to fix what I thought was going to be a tiling nightmare. I’d had someone do an amateur job and make a …” - Carpentry and trim work. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRellIOGFREAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEICAgMCQzYH8aQ%7C%7C?hl=en) — “5★ I highly recommend Joao/John for any of your household repair or construction projects. He has done several projects for me such as ceili…” - General handyman repairs. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201Nk0xSXpSR1JtUlZKa2VEbHhPV2xaZGsxYVNYYxAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOm56M1IzRGRmRVJkeDlxOWlZdk1aSXc%7C%7C?hl=en) — “5★ Joao is fantastic! Efficient, polite and knowledgeable. Has done many repairs for us!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNMVlYbFBaekpyWDJSUmVHSllUVWRWZDFSdmFGRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOlM1YXlPZzJrX2RReGJYTUdVd1RvaFE%7C%7C?hl=en) — “5★ Fantastic experience & I highly recommend You call them for all your handy Man needs On time & Talented Couldn’t be happier with the expe…” - Specializes in Handyman _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNMVlYbFBaekpyWDJSUmVHSllUVWRWZDFSdmFGRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOlM1YXlPZzJrX2RReGJYTUdVd1RvaFE%7C%7C?hl=en) — “5★ Fantastic experience & I highly recommend You call them for all your handy Man needs On time & Talented Couldn’t be happier with the expe…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201Nk0xSXpSR1JtUlZKa2VEbHhPV2xaZGsxYVNYYxAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOm56M1IzRGRmRVJkeDlxOWlZdk1aSXc%7C%7C?hl=en) — “5★ Joao is fantastic! Efficient, polite and knowledgeable. Has done many repairs for us!” - Also offers Carpentry _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRellIOGFREAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEICAgMCQzYH8aQ%7C%7C?hl=en) — “5★ I highly recommend Joao/John for any of your household repair or construction projects. He has done several projects for me such as ceili…” - Also offers General Contractor / Remodeling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVNU0yWjRkV1pQUTFRMmJYSjZNM0ZKZWpSemJrRRAB!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CAIQACodChtycF9oOjU5M2Z4dWZPQ1Q2bXJ6M3FJejRzbkE%7C%7C?hl=en) — “5★ I recently experienced one of those homeowner scenarios you hope never happens. What began as a simple faucet replacement during the fina…” - Also offers House Cleaning _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPeWpnTnZQaHFyWUFnEAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEOyjgNvPhqrYAg%7C%7C?hl=en) — “5★ Jaqueline did a great job! She was on time, very friendly. She did very thorough job. She didn't rush but was very efficient. On top of t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKR1ZxSUxJb0llelF3EAE!2m1!1s0x0:0x50aed7f083cd9ea7!3m1!1s2@1:CIHM0ogKEJGVqILIoIezQw%7C%7C?hl=en) — “5★ Jacqueline is a great cleaner! Great attention to detail, professional and friendly. Recommend her without reservation!” ## License Status: **active** (#218372, hic) — verified against the official MA state registry on 2026-08-16, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Official Website](https://askprimegroup.com): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Prime%20Home%20Experts%20Inc.&query_place_id=ChIJf6kJAOmSGAYRp57Ng_DXrlA): Listed on this source - [Thumbtack](https://www.thumbtack.com/ma/plymouth/upholstery-cleaning/prime-home-experts-inc/service/508814414531158024): 5.0★ from 4 ratings - [Google](https://www.google.com/maps/search/?api=1&query=Prime%20Home%20Experts%20Inc.&query_place_id=ChIJf6kJAOmSGAYRp57Ng_DXrlA): 5.0★ from 15 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “PRIME HOME EXPERTS INC.” — nextdoor.com (2026-04-13) — https://nextdoor.com/p/5Hffr6-GpZHs ## Recent reviews - **5/5 · Google Reviews · Zakiya Austin · 2026-06-13**: Great job… and very professional.The job was performed in a timely manner. I am very satisfied with the services provided. I would recommend to myself again and others. Thanks - **5/5 · Google Reviews · Logan Price · 2026-06-07**: John with Prime is the right guy for the job. He communicates, he’s punctual and detailed from start to finish. John filled in for a project and not only kept us on budget but is keeping our timeline in place. He has an incredible and dependable team, we look forward to continuing business with prim… - **5/5 · Google Reviews · Lisa Towles · 2026-05-29**: Wonderful, responsive, kind, experienced, highly skilled. Definitely recommend. - **5/5 · Google Reviews · Lundy · 2026-05-29**: Professional and quality work. Will use again! - **5/5 · Google Reviews · C F · 2026-04-11**: Joao is wonderful! He is very kind and very professional and takes pride in his work. I highly recommend him. - **5/5 · Google Reviews · spencer Flint · 2026-04-06**: Fantastic experience & I highly recommend You call them for all your handy Man needs On time & Talented Couldn’t be happier with the experience and outcomes of the work - **5/5 · Google Reviews · Kayla Gromada · 2026-04-01**: Fast service , best service. I’m going to use/always keep their services. They clean up behind themselves and very respectful, won’t be the last time I give them a call. Price is reasonable! Here’s a before & after Very satisfied customer/ first time customer Thank you for your services !!! - **5/5 · Google Reviews · Emily Kaiser · 2026-02-23**: I recently experienced one of those homeowner scenarios you hope never happens. What began as a simple faucet replacement during the final phase of my condo renovation escalated into a major water manifold failure, flooding, HVAC damage, and several days of complex emergency repair. Best Handyman w… - **5/5 · Google Reviews · Dylan O'Berry · 2025-08-31**: I recently had Joao Ferreira come to fix what I thought was going to be a tiling nightmare. I’d had someone do an amateur job and make a mess of my shower, but Joao came and both cleaned up the tile work and regrouted it all in just a day when I was sure it would take much longer. The quality was am… - **5/5 · Google Reviews · Kate Rayle · 2025-06-17**: Joao is fantastic! Efficient, polite and knowledgeable. Has done many repairs for us! --- Data freshness: last scanned 2026-08-16T15:57:41.880Z. Cite as: Prime Home Experts Inc. — Tavlee (https://tavlee.com/contractor/prime-home-experts-inc-plymouth) Source: https://tavlee.com/contractor/prime-home-experts-inc-plymouth ## Sitemap [Full site index](https://tavlee.com/sitemap.md)