# Prime Solution Services LLC **Trade:** General Contractor / Remodeling · **Phone:** (857) 346-8819 · **Website:** https://primesolutionserv.com/ · **Languages:** English, Spanish **Rating: 4.8/5** (medium confidence) — from 24 reviews across 8 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 0 negative. ## The honest read If you search Malden-area home renovation reviews, the name that keeps coming up alongside a five-star rating is Wagner Ramos. He founded Prime Solution Services as a one-man carpentry outfit, according to the company, and has grown it into a general contracting crew that takes on additions, kitchen and bathroom remodeling, decks, siding, roofing and new construction, mostly working out of Malden. Bathroom remodels are what customers write about most, and the details repeat: praise for how clean the crew leaves the space each day, how closely Wagner explains each step, and how the finished room looks nothing like the space he started with. One customer had Wagner both renovate a bathroom and build a new deck in the same 2025 project and called the result better than what they'd pinned on Pinterest; another said a 2025 primary-bedroom addition that added a bathroom, converted an attic into a closet, and added shiplap came out with craftsmanship they called exceptional. A few reviewers have used the company more than once, and one customer whose crawl space Wagner insulated in a 2025 job said it stopped their pipes from freezing and their floors from feeling cold. Permits are the one thing worth planning around: in a 2026 review, a homeowner said their guest shower renovation stretched to about two months because of permit and inspection delays, not the crew's pace, and another described waiting several extra days more than once for a city inspector to sign off. Wagner is described as handling that paperwork himself and keeping customers updated while it plays out. The company's Massachusetts home improvement contractor license, #207411, is active and verified against the state registry. You may also come across an older HomeAdvisor/Angi listing under an Everett address rather than Malden — the owner name and services line up with the Malden listing, so it looks like a legacy listing rather than a second business. This is a strong pick for a bathroom remodel, deck, or addition anywhere around Malden — just build the permit and inspection timeline into your schedule rather than expecting a quick turnaround. **Strengths:** - State-verified license — Massachusetts HIC registration is active - Top-rated across platforms — 5.0 stars on Google, Thumbtack, HomeAdvisor and Angi - Bathroom specialists — repeated praise for full bathroom remodels start to finish - Repeat customers — several reviewers have hired the crew more than once - Handles permits — Wagner manages inspections and keeps customers updated **Concerns:** - Permit timelines — one bathroom job stretched to two months for inspections **Where sources disagree:** - An older HomeAdvisor/Angi listing shows an Everett address while the company's own site and BuildZoom show Malden; the owner name and services match, suggesting a legacy listing rather than a second business ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Founded by Wagner Ramos, who the company says started as a carpentry business before growing into general remodeling _(confidence: high)_ - [Official Website](https://primesolutionserv.com) — “Company history (self-reported): Founded by Wagner Ramos, the business began with Wagner providing carpentry services before growing into ge…” - Owner-operated by Wagner Nunes Ramos, working mainly out of Malden _(confidence: high)_ - [Official Website](https://primesolutionserv.com) — “Stated service area (self-reported): Malden” - [Official Website](https://primesolutionserv.com) — “Ownership (self-reported): Owner-operated by Wagner Ramos (Wagner Nunes Ramos), founder” - Massachusetts home improvement contractor license, #207411, is active on the state registry _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 207411 registry-verified active — registry holder of record: PRIME SOLUTION SERVICES LLC” - 5-star average across 18 Google ratings and 25 Thumbtack ratings, with a 100% five-star Thumbtack distribution _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Prime%20Solution%20Services%20LLC&query_place_id=ChIJjdV0y9OM2yERB8EuBohlZTo) — “Google: 5★ from 18 ratings” - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444) — “Thumbtack: 5.0★ from 25 ratings” - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444) — “Thumbtack star distribution: 100% 5★ (of 25 ratings)” - In a 2025 review, a customer said Wagner both renovated a bathroom and built a new deck in one project _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205dmFIZGlWSEl5VDA1dFgyTmxjbDh5TFd4SldGRRAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOm9vaHdiVHIyT05tX2Nlcl8yLWxJWFE%7C%7C?hl=en) — “5★ Thank you, Wagner and his crew for making my Pinterest become reality. I hired Wagner to renovate my bathroom and build a new deck, and I…” - In a 2025 review, a customer described a primary-bedroom addition that added a bathroom, converted an attic into a closet, and added shiplap, calling the craftsmanship exceptional _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201NlIxbHFaR0ZKUTBobWJWTjFVSEpJZDBWMmJIYxAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOm56R1lqZGFJQ0hmbVN1UHJId0V2bHc%7C%7C?hl=en) — “5★ Wagner and his team did excellent work in adding to our master bedroom where they added a bathroom, converted an attic to a closet space …” - A crawl-space insulation job in a 2025 review was credited with stopping pipes from freezing and floors from feeling cold _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444) — “Wagner and his team of professionals, responded super quick and came by my house and did an amazing job insulating my crawl space. Now we ca…” - Multiple reviewers say they have hired the company more than once _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzbXBIZGFnEAE!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CIHM0ogKEICAgIC3mpHdag%7C%7C?hl=en) — “5★ I’ve used Prime Solution on multiple projects. They are hands down the best. The best quality, best service, and overall great communicat…” - In a 2026 review, a bathroom renovation took about two months to finish because of permit and inspection delays _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wakxWVk1VMlpsTlZOWVNuaE5SWFpXUjA1amJXYxAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOnpjLVVMU2ZlNVNYSnhNRXZWR05jbWc%7C%7C?hl=en) — “5★ We recently renovated our guest shower room, and although the process took about two months due to permit and inspection delays, we are v…” - An older HomeAdvisor and Angi listing shows an Everett address rather than the company's Malden base _(confidence: low)_ - [Official Website](https://primesolutionserv.com) — “Prime Solution Services is a Malden, MA general contracting business offering home additions, kitchen and bathroom remodeling, decks, interi…” - [HomeAdvisor](https://www.homeadvisor.com/rated.PrimeSolutionServices.124167769.html) — “HomeAdvisor profile (42 Staples Avenue, Everett, MA) shows Prime Solution Services LLC rated 5.0 from 2 reviews, Approved, offering basement…” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210b1JFMDNWRlkyWTJOYVVrMUxabk5pYTFvMGNFRRAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOmtoRE03VFY2Y2NaUk1LZnNia1o0cEE%7C%7C?hl=en) — “5★ We hired Prime Solution Services for a Basement finishing project and we’re very happy with the results. They were professional, on time,…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201NlIxbHFaR0ZKUTBobWJWTjFVSEpJZDBWMmJIYxAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOm56R1lqZGFJQ0hmbVN1UHJId0V2bHc%7C%7C?hl=en) — “5★ Wagner and his team did excellent work in adding to our master bedroom where they added a bathroom, converted an attic to a closet space …” - [Official Website](https://primesolutionserv.com) — “Prime Solution Services is a Malden, MA general contracting business offering home additions, kitchen and bathroom remodeling, decks, interi…” - Specializes in Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxT1pUQkpSRFpEV1ZOd2JUa3dkRWRsV0MwMFIxRRAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOk1OZTBJRDZDWVNwbTkwdEdlWC00R1E%7C%7C?hl=en) — “5★ Prime Solution Services did an excellent job remodeling our bathroom. The team was professional, reliable, and paid close attention to ev…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205dmFIZGlWSEl5VDA1dFgyTmxjbDh5TFd4SldGRRAB!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CAIQACodChtycF9oOm9vaHdiVHIyT05tX2Nlcl8yLWxJWFE%7C%7C?hl=en) — “5★ Thank you, Wagner and his crew for making my Pinterest become reality. I hired Wagner to renovate my bathroom and build a new deck, and I…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3enE3MFpREAE!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CIHM0ogKEICAgMDwzq70ZQ%7C%7C?hl=en) — “5★ We couldn’t be happier with our bathroom remodel by Prime Solution Services! Wagner and his team was a pleasure to work with from the ini…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzbXBIZGFnEAE!2m1!1s0x0:0x3a656588062ec107!3m1!1s2@1:CIHM0ogKEICAgIC3mpHdag%7C%7C?hl=en) — “5★ I’ve used Prime Solution on multiple projects. They are hands down the best. The best quality, best service, and overall great communicat…” - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444) — “Prime Solution Services did an outstanding job transforming our bathroom into a space that feels modern, polished, and genuinely comfortable…” - Also offers Kitchen Remodel _(confidence: low)_ - [Official Website](https://primesolutionserv.com) — “Prime Solution Services is a Malden, MA general contracting business offering home additions, kitchen and bathroom remodeling, decks, interi…” - [HomeAdvisor](https://www.homeadvisor.com/rated.PrimeSolutionServices.124167769.html) — “Services offered (HomeAdvisor): basement remodels, baths, doors, kitchen remodels, windows” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Official Website](https://primesolutionserv.com) — “Prime Solution Services is a Malden, MA general contracting business offering home additions, kitchen and bathroom remodeling, decks, interi…” - Also offers Insulation & Weatherization _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444) — “Wagner and his team of professionals, responded super quick and came by my house and did an amazing job insulating my crawl space. Now we ca…” ## License Status: **active** (#207411, hic) — verified against the official MA state registry on 2026-09-07, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Official Website](https://primesolutionserv.com): 6 yrs in business · Self-reported profile and service details - [Google](https://www.google.com/maps/search/?api=1&query=Prime%20Solution%20Services%20LLC&query_place_id=ChIJjdV0y9OM2yERB8EuBohlZTo): 5.0★ from 18 ratings - [Exa](https://linkedin.com/company/prime-solution-services-llc): 0 web mentions across the open web (each linked to its source) - [Angi](https://www.angi.com/companylist/us/ma/everett/prime-solution-services-llc-reviews-1.htm): 5.0★ from 2 ratings - [Thumbtack](https://www.thumbtack.com/ma/malden/gazebos/prime-solution-services/service/432578493008060444): 5.0★ from 25 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Prime%20Solution%20Services%20LLC&query_place_id=ChIJjdV0y9OM2yERB8EuBohlZTo): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/prime-solution-services): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.PrimeSolutionServices.124167769.html): 5.0★ from 2 ratings ## Recent reviews - **Thumbtack · Edward W. · 2026-09-07**: Prime Solution Services did an outstanding job transforming our bathroom into a space that feels modern, polished, and genuinely comfortable. From the initial planning to the finishing touches, everything was handled with care and impressive attention to detail. The remodeling work was clean, well-o… - **5/5 · Google Reviews · Lincoln Brocke · 2026-09-06**: Prime Solution Services did an excellent job remodeling our bathroom. The team was professional, reliable, and paid close attention to every detail. The quality of the work was great, and they completed the project beautifully. Our new bathroom looks amazing, and we’re very happy with the results. H… - **Thumbtack · Sky K. · 2026-09-02**: Excellent service from Prime Solution Services! They did a great job, were professional, reliable, and completed the work perfectly. Highly recommended! - **Thumbtack · Brandon A. · 2026-08-09**: The entire team was great to work with. They came to my house for a free estimate. Tye project manager called me after we agreed on a price and worked out the details with me. The carpenter then came and installed 2 walls with 2 doors, and painted in 1 day. The room looks great. From beginning to en… - **5/5 · Google Reviews · Samtech Jalloh · 2026-05-04**: Wagner did an outstanding job. He is patient, honest, and very knowledgeable about his work. He took the time to explain everything clearly and made sure the job was done properly. His professionalism and attention to detail really stood out. I would highly recommend him to anyone looking for a reli… - **5/5 · Google Reviews · Janine J · 2026-03-19**: We hired prime solutions because they were rated 5 stars and we were not disappointed. Once they started the project they were here every day til finished. With each step wagner asked if we liked it. I know we are not the easiest people to work with because all we knew was we wanted a modern kitc… - **5/5 · Google Reviews · Y F. · 2026-03-08**: We recently renovated our guest shower room, and although the process took about two months due to permit and inspection delays, we are very happy with the result. Wagner was fantastic to work with—always responsive and friendly. His team was also great; they listened to our requests and handled eve… - **Thumbtack · Ryan F. · 2025-12-21**: We are very happy with our basement remodel. Wagner and his crew did an incredible job to bring our vision to reality! Would highly recommend. - **Thumbtack · Timothy S. · 2025-12-13**: Wagner and his team of professionals, responded super quick and came by my house and did an amazing job insulating my crawl space. Now we can enjoy warm floors year round and not have to worry about the pipes freezing ever again. If I could give 10 stars, I would! Choose Prime Solution Services for … - **5/5 · Google Reviews · Naline Surin · 2025-10-23**: We hired Prime Solution Services for a Basement finishing project and we’re very happy with the results. They were professional, on time, and communicate well. Would highly recommend Wagner and his Team! --- Data freshness: last scanned 2026-09-09T19:14:33.363Z. Cite as: Prime Solution Services LLC — Tavlee (https://tavlee.com/contractor/prime-solution-services-llc) Source: https://tavlee.com/contractor/prime-solution-services-llc