--- title: "Priority Electric Inc" description: "Pool wiring is the work Priority Electric Inc puts first. Its website describes forty years of residential and commercial pool wiring, bonding and control " doc_version: "2026-10-15" last_updated: "2026-10-15" --- # Priority Electric Inc **Trade:** Electrical · **Address:** 1865 Orchard Road, Berlin, CT 06037 · **Phone:** (860) 827-8504 · **Website:** https://priorityelectricinc.com/ · **Languages:** English **Rating: 3.5/5** (medium confidence) — from 14 reviews across 7 sources. 79% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Pool wiring is the work Priority Electric Inc puts first. Its website describes forty years of residential and commercial pool wiring, bonding and control work done to NEC 680, with the phone still answered by Paul or Michael. The company lists a service area that includes Berlin, Hartford, New Haven, Fairfield and Greenwich, and its BBB profile describes 24-hour emergency service for residential, commercial and industrial customers. It holds 4.5 stars from 40 Google ratings and an A+ grade from the Better Business Bureau. A recent customer had a meter box replaced on a 98-degree day right before a holiday weekend, when most places were closed or closing, and said the team secured all the necessary components to complete the job. A 2023 customer said four electricians showed up early and completed the electrical system for a pool in one day, and the town inspector came the next day. A 2022 customer said the company set up the bonding for a pool deck upgrade, and that Paul helped coordinate the timing of the work with other contractors on the project. A 2024 customer said the company serviced an old pool heater and later installed a new one, and that Mike found a pool pump problem was the cord, not the pump. A 2022 customer who had an above ground pool installed said the company handled the wiring for it and then redirected a kitchen outlet, a job that turned out more complicated than expected. A 2023 customer said they installed a Nema-1450 outlet with a 50A breaker for an EV charger in the garage at a reasonable price. A 2023 customer said the company did the complete job on a whole house generator replacement, including placement, plumbing and all electrical. A 2023 customer said Paul and the company got back to them on a Saturday to help with troubleshooting. A 2024 reviewer, a commercial property manager, said they had contracted with Paul and his team for numerous projects at that property. A 2025 customer said the first appointment was a no-show, a second appointment confirmed by email was also missed, and a credit card had been required ahead of time. A 2024 customer who asked for help with the burner area of a pool heater said a promised callback still had not come after more than a week, and booked another company. **Strengths:** - Pool electrical install — a 2023 customer said it was completed in one day - Meter box replacement — a recent customer said they secured every needed component - EV charger outlet — a 2023 customer cited a reasonable price - Saturday troubleshooting — a 2023 customer said they got back on a Saturday **Concerns:** - Missed appointments — a 2025 customer said two scheduled visits were no-shows - Unreturned callback — a 2024 customer waited over a week, then booked elsewhere ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes forty years of residential and commercial pool wiring, bonding and control work done to NEC 680 _(confidence: medium)_ - [Official Website](https://priorityelectricinc.com) — “About (self-reported, verbatim): Forty years of residential and commercial pool wiring, bonding, and control work—done to NEC 680, signed by…” - [Official Website](https://priorityelectricinc.com) — “Self-reported 40 years in business” - 4.5 stars from 40 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Priority%20Electric%20Inc&query_place_id=ChIJtwYjw0Wy54kRkY16FxfJ1TU) — “Google: 4.5★ from 40 ratings” - A+ grade from the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/berlin/profile/electrician/priority-electric-co-0111-87007468) — “Better Business Bureau grade: A+” - A recent customer said the team secured the parts to replace a meter box right before a holiday weekend _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214blUybEZVbVpwZUd4ZlpXdDBlSGh4ZG1SYVpXYxAB!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CAIQACodChtycF9oOmxnU2lFUmZpeGxfZWt0eHhxdmRaZWc%7C%7C?hl=en-US) — “5★ Had to have my meter box replaced on 7-2-2026. Most places were closed or closing and their team managed to secure all the necessary comp…” - A 2023 customer said four electricians completed a pool's electrical system in one day _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbW9tOUZ3EAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIDpmom9Fw%7C%7C?hl=en-US) — “5★ Installed the electrical system for my pool and did an incredible job. Four courteous and professional electricians showed up early and …” - A 2022 customer said the company set up bonding for a pool deck upgrade _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtNXNMdVNREAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIC-5sLuSQ%7C%7C?hl=en-US) — “5★ Priority Electric did a great job setting up the bonding for our pool deck upgrade. Paul was very responsive in helping us coordinate th…” - A 2024 customer said the company serviced and later replaced a pool heater _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3aS1hQi1RRRAB!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgID7i-aB-QE%7C%7C?hl=en-US) — “5★ Mike and his crew are great. They serviced my old pool heater and this month installed a new one since mine was 13 years old. There were …” - A 2023 customer said they installed an outlet and 50A breaker for an EV charger at a reasonable price _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1eXZfdUN3EAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIC5yv_uCw%7C%7C?hl=en-US) — “5★ They did a great job of installing Nema-1450 outlet with a 50A breaker for the EV charger in my garage with a reasonable price.” - A 2023 customer said the company did the complete job on a whole house generator replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabmNpNVRREAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIDZnci5TQ%7C%7C?hl=en-US) — “5★ They Priority Electric were very professional, neat, on time answered all questions. We replaced a whole house generator they did the com…” - A 2025 customer said two scheduled appointments were missed after a credit card was required ahead of time _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VObjQ0UGZ0OTV1ZTl3RRAB!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKENn44Pft95ue9wE%7C%7C?hl=en-US) — “1★ Horrible experience. First appointment didn’t show up for at all. When I called they said they rescheduled it for 2 weeks without contact…” - A 2024 customer said a promised callback about a pool heater did not come after more than a week _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiaWJhbDZRRRAB!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIDbibal6QE%7C%7C?hl=en-US) — “1★ They were recommended by a pool company to assist in the burner area of my pool heater. Found them online and requested service via their…” - Specializes in Electrical _(confidence: high)_ - [Official Website](https://priorityelectricinc.com) — “About (self-reported, verbatim): Forty years of residential and commercial pool wiring, bonding, and control work—done to NEC 680, signed by…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214blUybEZVbVpwZUd4ZlpXdDBlSGh4ZG1SYVpXYxAB!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CAIQACodChtycF9oOmxnU2lFUmZpeGxfZWt0eHhxdmRaZWc%7C%7C?hl=en-US) — “5★ Had to have my meter box replaced on 7-2-2026. Most places were closed or closing and their team managed to secure all the necessary comp…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1eXZfdUN3EAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIC5yv_uCw%7C%7C?hl=en-US) — “5★ They did a great job of installing Nema-1450 outlet with a 50A breaker for the EV charger in my garage with a reasonable price.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbW9tOUZ3EAE!2m1!1s0x0:0x35d5c917177a8d91!3m1!1s2@1:CIHM0ogKEICAgIDpmom9Fw%7C%7C?hl=en-US) — “5★ Installed the electrical system for my pool and did an incredible job. Four courteous and professional electricians showed up early and …” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Exa](https://priorityelectricinc.com/): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=Priority%20Electric%20Inc&query_place_id=ChIJtwYjw0Wy54kRkY16FxfJ1TU): 4.5★ from 40 ratings - [Reddit](https://www.reddit.com/r/Scams/comments/1111g7f/is_this_a_scam_recieved_this_check_in_a_priority/): 0 community mentions discussing this business - [Official Website](https://priorityelectricinc.com): 40 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Priority%20Electric%20Inc&query_place_id=ChIJtwYjw0Wy54kRkY16FxfJ1TU): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/berlin/profile/electrician/priority-electric-co-0111-87007468): Listed on this source - [Local News](https://link.springer.com/article/10.1007/s38313-023-1521-9): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Frank Sapia · 2026-07-02**: Had to have my meter box replaced on 7-2-2026. Most places were closed or closing and their team managed to secure all the necessary components to complete the job. Amazing team going above and beyond on this extremely hot day of 98 degrees right before the holiday weekend. God bless these good peop… - **5/5 · Google Reviews · Karen Ouellette · 2025-07-09**: I had an appointment today with Priority electric. And I had EXCELLENT service ! Very professional, curtious, knowleable , respectful of property, answered all my questions. I have always used Priority electric services in the past and I certainly will continue to do so in the future . 2 peo… - **1/5 · Google Reviews · howard charney · 2025-05-29**: Horrible experience. First appointment didn’t show up for at all. When I called they said they rescheduled it for 2 weeks without contacting me. Next appointment was confirmed by them via email- again did not show up. When I called they put me on hold for 15 minutes then said technician was running … - **5/5 · Google Reviews · Michele Aponte · 2024-12-02**: I am a commercial property manager and have contracted with Paul and his team for numerous projects at the property i manage; it has been a fantastic experience every time! From the office staff through the team that comes out - always professional, always courteous and always willing to go the extr… - **5/5 · Google Reviews · Tammy Rezendes · 2024-08-28**: Mike and his crew are great. They serviced my old pool heater and this month installed a new one since mine was 13 years old. There were a few hiccups but they were on top of all of it and fixed them. I also had an issue with my pool pump and Mike determined it was the cord not the actual pump. Mos… - **1/5 · Google Reviews · Ken A. · 2024-08-06**: They were recommended by a pool company to assist in the burner area of my pool heater. Found them online and requested service via their site. Did get a rather quick response that they would contact me soon. But it was an automatic reply. Waited a few days before calling. They answered the phone ri… - **5/5 · Google Reviews · R K · 2023-10-12**: They did a great job of installing Nema-1450 outlet with a 50A breaker for the EV charger in my garage with a reasonable price. - **5/5 · Google Reviews · Sebastian montanile · 2023-10-06**: They Priority Electric were very professional, neat, on time answered all questions. We replaced a whole house generator they did the complete job. Placement plumbing and all electrical. At a very reasonable price. I would highly recommend them to all family and friends. - **5/5 · Google Reviews · Gina Petrucci · 2023-08-26**: We had such a positive experience working with Paul and priority electric. Quick response time and efficiency and even got right back to us on a Saturday to help with troubleshooting which they were quickly able to resolve. I highly recommend Priority Electric 👏 - **5/5 · Google Reviews · JOHN J · 2023-08-20**: Installed the electrical system for my pool and did an incredible job. Four courteous and professional electricians showed up early and completed the job in one day. The town inspector came the next day and was extremely impressed with the job that they did. Priority definitely takes pride in their… --- Data freshness: last scanned 2026-10-13T10:49:58.027Z. Cite as: Priority Electric Inc — Tavlee (https://tavlee.com/contractor/priority-electric-inc-berlin) Source: https://tavlee.com/contractor/priority-electric-inc-berlin ## Sitemap [Full site index](https://tavlee.com/sitemap.md)