# Pristine Painting Services, LLC

**Trade:** House Painting · **Address:** 447 Washington St, Gloucester, MA 01930, USA · **Phone:** (978) 790-0362 · **Website:** http://www.pristinepaintingservicesllc.com/ · **Languages:** English

**Rating: 4.1/5** (medium confidence) — from 19 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

A recent review sums up the pattern here: nothing but professional, with "unmatched" quality and Mark's own paint knowledge cited as the reason customers keep coming back. That's typical — across nineteen Google reviews spanning 2021 to today, every single one is five stars. Pristine Painting is an owner-operated Gloucester shop run by Mark Dupee, who says painting started as a summer job before growing into the current business; it covers Gloucester, Rockport, Manchester-by-the-Sea, Ipswich, Essex and the rest of Cape Ann with interior and exterior house painting plus deck refinishing and staining.

What separates the reviews from generic praise is how many describe hard, specific cases. In a 2023 review, a homeowner with peeling calcimine ceilings in two rooms says Mark assessed both, offered two different fixes, and hit the price and schedule he quoted. A 2022 review recounts a horsehair-plaster job with large cracks and holes patched "extremely well," spanning walls, ceilings, stair risers, doors and trim that had gone neglected for years. Another from that same year describes caulking and sealing Hardie cement board on an exterior repaint and repairing damaged drywall in a garage redone with accent stripes. In 2025, a reviewer called out "incredible attention to detail" on a complex shiplap interior, and several others mention Mark's own responsiveness — clear estimates, showing up when he says he will, and cleanup thorough enough that outdoor plantings were left untouched.

Its BBB listing isn't accredited and carries no rating, which is ordinary for a small owner-run shop rather than a mark against it — there's no complaint history there or anywhere else in the record. The one practical thing to confirm before booking is scheduling: this is Mark and a small crew working a specific Cape Ann/North Shore footprint, so it's worth checking he can take your job in your season before counting on him for a larger or time-sensitive project.

**Strengths:**
- Old-house repairs — patched cracked horsehair plaster and peeling ceilings well
- Careful prep — meticulous detail work on complex interior jobs
- Owner responsiveness — clear estimates, shows up and finishes as promised

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- In a 2023 review, a homeowner with peeling calcimine ceilings in two rooms said Mark assessed both, offered two solutions, and finished on time at the quoted price. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWMXVTMjFnRRAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CIHM0ogKEICAgIDV1uS21gE%7C%7C?hl=en) — “5★ I have an old house with peeling calcimine ceilings in two rooms. Mark came right over, assessed the situation and offered two different …”
- A 2022 review describes a horsehair-plaster job with large cracks and holes repaired well, covering walls, ceilings, stair risers, doors and trim. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtaUtUSHRRRRAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CIHM0ogKEICAgID-iKTHtQE%7C%7C?hl=en) — “5★ I hired Mark and his team to paint some long neglected walls, ceilings, stair risers, doors, and wood trim in my house. It was A LOT of w…”
- A 2022 review describes caulking and sealing Hardie cement board on an exterior repaint and repairing damaged drywall in a garage project. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtanNDTHhnRRAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CIHM0ogKEICAgICmjsCLxgE%7C%7C?hl=en) — “5★ Pristine Painting owned by Mark D.   had 2 projects given to them : outside home painting and a very large garage. They took such care an…”
- A 2025 review praised incredible attention to detail on a complex shiplap interior job. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRdGRrbzRWRmxsYzNGbGNUbHpRV1JVVEVRNU1XYxAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CAIQACodChtycF9oOjQtdko4VFllc3FlcTlzQWRUTEQ5MWc%7C%7C?hl=en) — “5★ Pristine Painting handled a very complex shiplap interior with incredible attention to detail, and I couldn’t be happier with the work th…”
- A recent 2026 review says the team remains professional and credits Mark's extensive paint knowledge across multiple projects. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kUWNuTjBlalJGUmtScWNteG5aR0k0WWpNemMzYxAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CAIQACodChtycF9oOndQcnN0ejRFRkRqcmxnZGI4YjMzc3c%7C%7C?hl=en) — “5★ I have nothing but good things to say about Pristine. They’ve handled a couple of projects for us thus far and have nothing but professio…”
- BBB lists the business as not accredited with no rating and no complaint history. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/gloucester/profile/painting-contractors/pristine-painting-services-llc-0021-512926) — “BBB profile confirms the business (Mark Dupee, 447 Washington St, Gloucester, MA) but it is not BBB accredited, has no rating ("Not Rated"),…”
- Owned and operated by Mark Dupee. _(confidence: high)_
  - [Official Website](http://www.pristinepaintingservicesllc.com) — “Ownership (self-reported): Owned and operated by Mark Dupee.”
- Also offers deck refinishing and staining. _(confidence: medium)_
  - [Official Website](http://www.pristinepaintingservicesllc.com) — “Owner-operated residential painting company in Gloucester, MA offering interior and exterior house painting and deck refinishing/staining ac…”
- Specializes in House Painting _(confidence: high)_
  - [Official Website](http://www.pristinepaintingservicesllc.com) — “Owner-operated residential painting company in Gloucester, MA offering interior and exterior house painting and deck refinishing/staining ac…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRdGRrbzRWRmxsYzNGbGNUbHpRV1JVVEVRNU1XYxAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CAIQACodChtycF9oOjQtdko4VFllc3FlcTlzQWRUTEQ5MWc%7C%7C?hl=en) — “5★ Pristine Painting handled a very complex shiplap interior with incredible attention to detail, and I couldn’t be happier with the work th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtaUtUSHRRRRAB!2m1!1s0x0:0x1b96b5aaf39ed412!3m1!1s2@1:CIHM0ogKEICAgID-iKTHtQE%7C%7C?hl=en) — “5★ I hired Mark and his team to paint some long neglected walls, ceilings, stair risers, doors, and wood trim in my house. It was A LOT of w…”
- Also offers Specialty Services _(confidence: medium)_
  - [Official Website](http://www.pristinepaintingservicesllc.com) — “Owner-operated residential painting company in Gloucester, MA offering interior and exterior house painting and deck refinishing/staining ac…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Pristine%20Painting%20Services%2C%20LLC&query_place_id=ChIJEW7v1FMk44kREtSe86q1lhs): 5.0★ from 53 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pristine%20Painting%20Services%2C%20LLC&query_place_id=ChIJEW7v1FMk44kREtSe86q1lhs): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/gloucester/profile/painting-contractors/pristine-painting-services-llc-0021-512926): Listed on this source
- [Official Website](http://www.pristinepaintingservicesllc.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Drew White · 2026-06-21**: I have nothing but good things to say about Pristine. They’ve handled a couple of projects for us thus far and have nothing but professional. The quality is unmatched and Mark’s extensive knowledge of all things paint always helps. Excellent painters whose work is unmatched. I wouldn’t  hesitate to …
- **5/5 · Google Reviews · Danilo Miranda · 2026-01-02**: First of all, great professionals, all information was provided with transparency and professionalism. I watched the team work with responsibility and precision, and the quality of the work was 10/10. Mark, thank you very much for the work you delivered.
- **5/5 · Google Reviews · Charlie · 2025-12-19**: They were great!  Professional, detailed, prompt. We highly recommend. We will definitely hire them for our next painting project.
- **5/5 · Google Reviews · Ross Ogilvie · 2025-08-20**: Pristine Painting handled a very complex shiplap interior with incredible attention to detail, and I couldn’t be happier with the work that they did. I highly recommend them!
- **5/5 · Google Reviews · Jessie King · 2025-06-03**: Mark and his crew were fantastic, super flexible fitting us in last minute and did a great job on the exterior and interior paint. They were quick, super clean and friendly to work with. I'll be using them again in the future.
- **5/5 · Google Reviews · Michael Gibbon · 2025-04-13**: Mark and his crew did an amazing job with painting the interior of my house. It was easy to tell that they took extra care with the prep, and the clean lines they created around the windows and crown molding made the new colors look so crisp.

Mark’s communication throughout the project was great, a…
- **5/5 · Google Reviews · Diane DeBono Schafer · 2025-03-14**: We couldn't be happier with the service & results of our interior painting job.  Mark was responsive & accommodating & his team did great work and left the house spotless.  We are so impressed with the quality of the work; it's literally pristine!
- **5/5 · Google Reviews · Daniel Dunajski · 2024-07-24**: I recently had some remodeling done and needed 5 rooms patched, primed and painted. Pristine Painting was able to work quickly and effectivity with me to accomplish all this work in no time. Working with me from everything including color choices to being able to work within my schedule. They were e…
- **5/5 · Google Reviews · John Moskal · 2024-07-18**: Mark and his crew did an awesome job.  Prep was thorough.  Cleanup was well done and all our outdoor plantings looked as if they'd never been touched.  House looks awesome.
- **5/5 · Google Reviews · Rosa DeWolfe · 2024-05-06**: Excellent work on the exterior painting of the house. Great communication, reasonable price, friendly and great cleanup.

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Data freshness: last scanned 2026-07-06T15:45:23.997Z.
Cite as: Pristine Painting Services, LLC — Tavlee (https://tavlee.com/contractor/pristine-painting-services-llc-gloucester)
Source: https://tavlee.com/contractor/pristine-painting-services-llc-gloucester