# Pro Fence Co Inc

**Trade:** Fencing · **Address:** 133 Upper County Rd #3713, South Dennis, MA 02660 · **Phone:** (508) 394-4800 · **Website:** http://www.profenceco.com/ · **Languages:** English

**Rating: 3.4/5** (medium confidence) — from 19 reviews across 6 sources.
79% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative.

## The honest read

Pro Fence Co is a family-owned fence manufacturer and installer based in South Dennis, with a second office in Wilmington, serving Cape Cod from Barnstable to Provincetown as well as towns north of Boston.

According to Better Business Bureau records, the company has operated since 1983 and was incorporated in 1986, putting it at roughly four decades in business; it describes itself as family-run, and BBB lists Joseph J. McLaughlin as President, Michael F. McLaughlin as Treasurer, and Susan M. McLaughlin as Administrator.

Homeowners who've hired Pro Fence consistently single out the quality of the finished fence and the crew's attention to detail across cedar, vinyl, chain link, and aluminum installs, plus outdoor showers, pergolas, and sports-court enclosures. A reviewer identifying as a 35-year construction-industry professional praised the outdoor shower work in a 2021 review, and in a 2024 review a repeat customer noted Pro Fence repaired a fence it had installed back in 2020 at no charge, calling it rare for a company to stand behind its work that way. Staff members named Joe and Barry come up repeatedly across several years of reviews for being easy to work with and thorough about planning changes mid-project. Google shows a 4.3-star average from 37 ratings.

Two more recent reviews complicate that picture. In a July 2026 review, a customer says an estimator declined to repair a fence Pro Fence hadn't originally installed, citing a large existing customer base as the reason, and felt that policy should have been disclosed when the appointment was booked. In a June 2026 review, another customer describes rusting screws on a fence and gate Pro Fence built, and says a request to swap them for stainless went unanswered, so they replaced the screws themselves. Two older reviews, from 2022 and 2023, describe a similar pattern of good installed work followed by a curt or unresponsive service experience.

Worth asking about before booking: whether Pro Fence will service a fence it didn't originally install, and how it handles smaller follow-up repair requests once a project is complete — the recent reviews suggest responsiveness on service calls has been inconsistent even as the installation work itself keeps drawing praise.

For a straightforward new fence, outdoor shower, or pergola on Cape Cod or in the Wilmington area, Pro Fence's long track record and named, repeat-praised crew make it a reasonable call — just confirm upfront what happens if you need a repair down the line.

**Strengths:**
- Fence installation quality — repeated Google praise for materials and craftsmanship
- Stands behind its work — repaired a customer's 2020 fence at no charge
- Outdoor shower installs — praised by a self-described 35-year construction veteran
- Named crew professionalism — Joe and Barry cited by name across years of reviews
- Long Cape Cod tenure — BBB lists 43 years in business, family-run since 1983

**Concerns:**
- Repair refusals — a 2026 review says they won't service fences they didn't install
- Slow follow-up — a 2026 review reports no response to a rusting-screws repair request
- Service consistency — two 2022-2023 reviews describe rudeness or unresponsiveness

**Where sources disagree:**
- Two substantive mid-2026 Google complaints (a repair refusal and an unanswered follow-up request) diverge from the business's long run of detailed, named-staff praise on Google, Houzz and its own site — a recent dip not visible in the platform-level aggregates (Google 4.3★/37, Houzz 5.0★/1).

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family-owned fence manufacturer and installer based in South Dennis with a second office in Wilmington, MA. _(confidence: high)_
  - [Official Website](http://www.profenceco.com) — “Family-owned fence manufacturer and installer serving Cape Cod (South Dennis office) and the Wilmington, MA area with cedar, vinyl, chain li…”
  - [Official Website](http://www.profenceco.com) — “Ownership (self-reported): Family-owned and family-run business (self-described); no individual owner named in the site's own text.”
- BBB records the business as established in 1983 and incorporated in Massachusetts in 1986, roughly four decades in business, managed by Joseph J. McLaughlin (President), Michael F. McLaughlin (Treasurer), and Susan M. McLaughlin (Administrator). _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/fence-contractors/pro-fence-company-inc-0021-9086) — “BBB Business Profile for PRO Fence Company, Inc. (South Dennis, MA) — NOT BBB Accredited, BBB Rating Not Rated (insufficient information), e…”
- Google shows a 4.3-star average from 37 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Pro%20Fence%20Co%20Inc&query_place_id=ChIJf73ZCTM5-4kRUkFQ5FbBWwY) — “Google: 4.3★ from 37 ratings”
- Houzz shows a 5.0-star average from 1 rating. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/fencing-and-gate-sales-and-construction/pro-fence-co-inc-pfvwus-pf~1477924943) — “Houzz: 5.0★ from 1 ratings”
- Repeat, specific praise for fence installation quality and craftsmanship across many Google reviews from 2021-2026. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKQ2REVkpkM1pwVG14aFZrOUhSVUoyYlV0dlJYYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOlJCdDVJd3ZpTmxhVk9HRUJ2bUtvRXc%7C%7C?hl=en) — “5★ These guys are the BEST! Extremely professional and attention to detail is second to none. We have used Pro Fence for a number of jobs ar…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWVlZFeDJNRzlDVjJ4Sk4wUTRVRE5EV1hwTFJIYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOjVVVEx2MG9CV2xJN0Q4UDNDWXpLRHc%7C%7C?hl=en) — “5★ We recently had the pleasure of working with Pro Fence for our home fencing project, and we cannot recommend them highly enough! From the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQMHB5UldBEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICP0pyRWA%7C%7C?hl=en) — “5★ Pro Fence is a great company.  My experience coming from enclosing my entire backyard 3 years ago under a very tight deadline (pool insta…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURibU1xZVVREAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgIDbmMqeUQ%7C%7C?hl=en) — “5★ The team at Pro Fence is amazing, from the quoting to the scheduling to the delivery and build of our new Pergola they provided excellent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdnRlNGNBEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICmvte4cA%7C%7C?hl=en) — “5★ BARRY AT PRO FENCE WAS GREAT TO WORK WITH TO PLAN THE NEW FENCE, DESPITE A FEW CHANGES WE MADE DURING THE PROCESS.  THE INSTALLATION TEAM…”
- A 2024 review describes Pro Fence repairing a fence it installed in 2020 at no additional charge. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6cU1lRHpBRRAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICzqMeDzAE%7C%7C?hl=en) — “5★ Just had an outdoor shower installed. They did a fantastic job. Quality of the materials and the craftsmanship are outstanding.

They als…”
- A reviewer identifying as a 35-year construction industry professional praised the outdoor shower installation's attention to detail in a 2021 review. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2NE5ES1Z3EAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgID64NDKVw%7C%7C?hl=en) — “5★ I ask Pro Fence to install an outdoor shower stall for us and have to say I am more than pleased with the installation.......

I've been …”
- Named staff (Joe, Barry) are repeatedly cited by name across multiple years of reviews for professionalism and responsiveness. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZbk1QVlFnEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgMCYnMPVQg%7C%7C?hl=en) — “5★ Long time residential customer (3 vinyl fences and 2 outdoor showers), only fencing company on cape cod we have used. Fences from a decad…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXb19tUlpBEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgIDWo_mRZA%7C%7C?hl=en) — “5★ Joe was a pleasure to deal with. Very knowledgeable, great attention to detail. Excellent overall experience.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdnRlNGNBEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICmvte4cA%7C%7C?hl=en) — “5★ BARRY AT PRO FENCE WAS GREAT TO WORK WITH TO PLAN THE NEW FENCE, DESPITE A FEW CHANGES WE MADE DURING THE PROCESS.  THE INSTALLATION TEAM…”
- A July 2026 review says an estimator declined to repair a fence Pro Fence had not originally installed, citing a large existing customer base. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WclpITTBVR2x2WTJRd1EycGFTSFZZTTBOWGFVRRAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOmVrZHM0UGlvY2QwQ2paSHVYM0NXaUE%7C%7C?hl=en) — “2★ Called to schedule an estimate for a fence repair, they made my appointment for the following day. When the estimator arrived he took one…”
- A June 2026 review reports rusting screws on an installed fence/gate and no response to a request to replace them with stainless. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWa1YyODJSR1U0YkRaYU16Um1lVzlXVFRGUFRuYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOlVkV282RGU4bDZaMzRmeW9WTTFPTnc%7C%7C?hl=en) — “3★ The fence and gate they built for our cape house looked nice until the cheap metal screws began sending streaks of rust. I left a message…”
- Two reviews from 2022 and 2023 describe a shift from good past experiences to unresponsive or rude customer service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaclBySnFRRRAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICZrPrJqQE%7C%7C?hl=en) — “1★ I’ve had Pro Fence do several sections of my fence before, and they’ve been nothing but the most professional with the highest quality of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXeGZ6VnFBRRAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgIDWxfzVqAE%7C%7C?hl=en) — “1★ I wish I had read reviews prior to contacting & wasting time on visit with Bob McLauglin for estimate.  It's interesting that owner only …”
- Fence installation and repair in cedar, vinyl, chain link, and aluminum/iron. _(confidence: high)_
  - [Official Website](http://www.profenceco.com) — “Family-owned fence manufacturer and installer serving Cape Cod (South Dennis office) and the Wilmington, MA area with cedar, vinyl, chain li…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/fence-contractors/pro-fence-company-inc-0021-9086) — “Services offered (Better Business Bureau): fence manufacturing and installation, chain link fencing, cedar fencing, guard rail, general cons…”
  - [Houzz](https://www.houzz.com/professionals/fencing-and-gate-sales-and-construction/pro-fence-co-inc-pfvwus-pf~1477924943) — “Services offered (Houzz): cedar fencing, vinyl fencing, chain link fencing, aluminum/iron fencing, deck railings, pergolas and arbors, tenni…”
- Outdoor shower and pergola/arbor installation. _(confidence: high)_
  - [Official Website](http://www.profenceco.com) — “Family-owned fence manufacturer and installer serving Cape Cod (South Dennis office) and the Wilmington, MA area with cedar, vinyl, chain li…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWVlZFeDJNRzlDVjJ4Sk4wUTRVRE5EV1hwTFJIYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOjVVVEx2MG9CV2xJN0Q4UDNDWXpLRHc%7C%7C?hl=en) — “5★ We recently had the pleasure of working with Pro Fence for our home fencing project, and we cannot recommend them highly enough! From the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6cU1lRHpBRRAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICzqMeDzAE%7C%7C?hl=en) — “5★ Just had an outdoor shower installed. They did a fantastic job. Quality of the materials and the craftsmanship are outstanding.

They als…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2NE5ES1Z3EAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgID64NDKVw%7C%7C?hl=en) — “5★ I ask Pro Fence to install an outdoor shower stall for us and have to say I am more than pleased with the installation.......

I've been …”
- Sports court enclosures and guard rail fencing. _(confidence: medium)_
  - [Official Website](http://www.profenceco.com) — “Family-owned fence manufacturer and installer serving Cape Cod (South Dennis office) and the Wilmington, MA area with cedar, vinyl, chain li…”
  - [Houzz](https://www.houzz.com/professionals/fencing-and-gate-sales-and-construction/pro-fence-co-inc-pfvwus-pf~1477924943) — “Services offered (Houzz): cedar fencing, vinyl fencing, chain link fencing, aluminum/iron fencing, deck railings, pergolas and arbors, tenni…”
- Specializes in Fencing _(confidence: high)_
  - [Official Website](http://www.profenceco.com) — “Family-owned fence manufacturer and installer serving Cape Cod (South Dennis office) and the Wilmington, MA area with cedar, vinyl, chain li…”
  - [Official Website](http://www.profenceco.com) — “Stated service area (self-reported): Barnstable, Yarmouth, Bourne, Sandwich, Mashpee, Dennis, Harwich, Brewster, Chatham, Orleans, Eastham, …”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/fence-contractors/pro-fence-company-inc-0021-9086) — “Services offered (Better Business Bureau): fence manufacturing and installation, chain link fencing, cedar fencing, guard rail, general cons…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKQ2REVkpkM1pwVG14aFZrOUhSVUoyYlV0dlJYYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOlJCdDVJd3ZpTmxhVk9HRUJ2bUtvRXc%7C%7C?hl=en) — “5★ These guys are the BEST! Extremely professional and attention to detail is second to none. We have used Pro Fence for a number of jobs ar…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWVlZFeDJNRzlDVjJ4Sk4wUTRVRE5EV1hwTFJIYxAB!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CAIQACodChtycF9oOjVVVEx2MG9CV2xJN0Q4UDNDWXpLRHc%7C%7C?hl=en) — “5★ We recently had the pleasure of working with Pro Fence for our home fencing project, and we cannot recommend them highly enough! From the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQMHB5UldBEAE!2m1!1s0x0:0x65bc156e4504152!3m1!1s2@1:CIHM0ogKEICAgICP0pyRWA%7C%7C?hl=en) — “5★ Pro Fence is a great company.  My experience coming from enclosing my entire backyard 3 years ago under a very tight deadline (pool insta…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Pro%20Fence%20Co%20Inc&query_place_id=ChIJf73ZCTM5-4kRUkFQ5FbBWwY): 4.3★ from 37 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pro%20Fence%20Co%20Inc&query_place_id=ChIJf73ZCTM5-4kRUkFQ5FbBWwY): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/fence-contractors/pro-fence-company-inc-0021-9086): Listed on this source
- [Official Website](http://www.profenceco.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/fencing-and-gate-sales-and-construction/pro-fence-co-inc-pfvwus-pf~1477924943): 5.0★ from 1 ratings
- [Procore Construction Network](https://network.procore.com/p/pro-fence-co-inc-south-dennis): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Chris Schimp · 2026-08-03**: These guys are the BEST! Extremely professional and attention to detail is second to none. We have used Pro Fence for a number of jobs around our property…they even fixed mistakes another fence company made…this family run business does things right!!!
- **2/5 · Google Reviews · Helen Baptist · 2026-07-11**: Called to schedule an estimate for a fence repair, they made my appointment for the following day. When the estimator arrived he took one look at the fence and said he wouldn’t be able to work on it because it wasn’t installed by them. He further explained that they have thousands and thousands of c…
- **3/5 · Google Reviews · james green · 2026-06-13**: The fence and gate they built for our cape house looked nice until the cheap metal screws began sending streaks of rust. I left a message for them if they were interested to n replacing the screws with stainless, no response so I took the time to do it myself.
- **5/5 · Google Reviews · Brandi Tobias · 2025-07-08**: We recently had the pleasure of working with Pro Fence for our home fencing project, and we cannot recommend them highly enough! From the very beginning, their process was smooth and efficient. The speedy quote was impressive, and scheduling was a breeze!

What truly stood out to me was the amazing …
- **5/5 · Google Reviews · Brian Gorsuch · 2025-05-02**: Long time residential customer (3 vinyl fences and 2 outdoor showers), only fencing company on cape cod we have used. Fences from a decade ago still look new. Joe is incredibly professional. His team rectified small delivery error same day and Joe himself actually drove remaining portion of order to…
- **5/5 · Google Reviews · Michael Grady · 2024-11-22**: Pro Fence is a great company.  My experience coming from enclosing my entire backyard 3 years ago under a very tight deadline (pool install).  Not only did they meet the deadline, but the fence has held up great and still looks new.  Just recently they came back and did another small job for me.  Ag…
- **5/5 · Google Reviews · Dave Villandry · 2024-11-12**: A wonderful company with a great couple, Joe and Diane Mclaughlin, successfully providing a product and service that is unparalleled to any other fence company on Cape Cod.
Pricing, product and service is beyond comparison and I would highly recommend Profence for your fencing needs.
- **5/5 · Google Reviews · Donna Barberio · 2024-08-01**: The team at Pro Fence is amazing, from the quoting to the scheduling to the delivery and build of our new Pergola they provided excellent service.  I highly recommend them!  Thanks especially to the build team!!!
- **5/5 · Google Reviews · justhangingaround · 2024-07-03**: Friendly man in the office quickly grabbed what we were looking for so we could finishing installing our own fence
- **5/5 · Google Reviews · Anita Hirsch · 2024-06-05**: Fantastic. Professional, friendly, a pleasure to do business with.

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Data freshness: last scanned 2026-08-22T07:11:03.544Z.
Cite as: Pro Fence Co Inc — Tavlee (https://tavlee.com/contractor/pro-fence-co-inc-south-dennis)
Source: https://tavlee.com/contractor/pro-fence-co-inc-south-dennis