--- title: "Pro Plumbing and Drain Service" description: "Pro Plumbing and Drain Service is a plumbing and drain business whose website lists a service area of New Haven-area towns including North Haven, Hamden, B" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Pro Plumbing and Drain Service **Trade:** Plumbing · **Phone:** (203) 461-5974 · **Website:** https://proplumbinganddrainservice.com/ · **Languages:** English **Rating: 4.0/5** (medium confidence) — from 21 reviews across 7 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Pro Plumbing and Drain Service is a plumbing and drain business whose website lists a service area of New Haven-area towns including North Haven, Hamden, Branford and Madison. It holds 5 stars from 18 Google ratings and 4.9 stars from 31 Thumbtack ratings, and the Better Business Bureau grades it A+. A 2025 customer wrote that Vinny handled plumbing work in their basement and was thorough with his explanations. A 2023 customer said Vincent came right out and repaired the split pipes after many pipes burst, and that the company took out an old furnace and hot water tank and installed a new combination heat/hot water system. A 2023 customer with a newly bought house said Vinny came within an hour of the call when an active leak turned up in the garage, and took care of it. A 2023 customer said Vincent came immediately when a clogged basement toilet flooded the basement during a cookout, and unclogged the piping using a flashlight. A 2023 customer said an old, clogged cement sink in the basement was removed and a new sink installed, with the washing machine reconnected. A 2022 customer called Vinny after 8pm about a bathtub leaking into a tenant's bathroom downstairs; he picked up, came the next day and fixed the problem. A 2021 customer said the owner answered during an emergency with a 3rd-floor toilet leaking into the 2nd floor, came first thing in the morning and fixed it. A 2019 Thumbtack customer said Vinny got a washer and dryer into the room they wanted, even though it was built on top of an inaccessible crawl space and rock ledge. Its Connecticut P1 plumbing licence, PLM.0290114-P1, held by Vincent L Promuto, is active. **Strengths:** - Emergency response — a 2021 customer said the owner came first thing next morning - Burst pipe repair — a 2023 customer said the split pipes were repaired - One-hour arrival — a 2023 customer said Vinny came within an hour - Thorough explanation — a 2025 customer said Vinny explained the basement work ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 5 stars from 18 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Pro%20Plumbing%20and%20Drain%20Service&query_place_id=ChIJ2ZvedB4a5EMR5kUGYklBJMA) — “Google: 5★ from 18 ratings” - 4.9 stars from 31 Thumbtack ratings _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ct/hamden/drain-cleaning/pro-plumbing-drain-service/service/341495531506081815?spotlightWebMarkupEnabled=1) — “Thumbtack: 4.9★ from 31 ratings” - A+ grade from the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/plumber/pro-plumbing-and-drain-service-llc-0111-110076153) — “Better Business Bureau grade: A+” - Website lists a service area including North Haven, Hamden, Branford and Madison _(confidence: medium)_ - [Official Website](https://proplumbinganddrainservice.com) — “Stated service area (self-reported): North Haven, Hamden, West Haven, New Haven, East Haven, Woodbridge, Cheshire, Amity, Milford, Orange, W…” - A 2023 customer said Vincent repaired split pipes after many pipes burst _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHJqZ2NREAE!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgIDlprjgcQ%7C%7C?hl=en-US) — “5★ I can’t say enough wonderful things about Vincent and Pro Plumbing. With all the work I had done, Vincent was very responsive and explain…” - A 2023 customer said the company replaced an old furnace and hot water tank with a combination heat/hot water system _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHJqZ2NREAE!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgIDlprjgcQ%7C%7C?hl=en-US) — “5★ I can’t say enough wonderful things about Vincent and Pro Plumbing. With all the work I had done, Vincent was very responsive and explain…” - A 2023 customer said Vinny came within an hour of the call for an active garage leak _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1dklqQTB3RRAB!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgID5vIjA0wE%7C%7C?hl=en-US) — “5★ My wife and I can't recommend Pro Plumbing and Drain Service enough! We recently bought a house and reached out regarding a few things th…” - A 2023 customer said Vincent unclogged the piping when a clogged basement toilet flooded the basement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwdGI3LW9RRRAB!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgICptb7-oQE%7C%7C?hl=en-US) — “5★ While having a cook out someone used the basement toilet so it clogged. Sooo, it caused flooding threw out the basement. I called Pro Plu…” - A 2023 customer said an old cement sink was removed and a new sink installed _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwa2UzMXJ3RRAB!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgICpke31rwE%7C%7C?hl=en-US) — “5★ I had an antiquated cement sink in the bsmt that was clogged. Pro Plumbing came out, removed the old and installed a brand new sink. Vinn…” - A 2022 customer said Vinny picked up after 8pm and came the next day to fix a leaking bathtub _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtX3J6T0J3EAE!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgIDm_rzOBw%7C%7C?hl=en-US) — “5★ Our bathtub was leaking into our tenant’s bathroom downstairs. I called Vinny after 8pm and he picked up - and made a time to come help u…” - A 2021 customer said the owner came first thing in the morning for a leaking 3rd-floor toilet and fixed it _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMGY2R3NBRRAB!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgICm0f6GsAE%7C%7C?hl=en-US) — “5★ I was in panic mode. I had an emergency! My 3rd-floor toilet was leaking into the 2nd floor. I tried contacting multiple companies with n…” - Its Connecticut P1 plumbing licence, PLM.0290114-P1, held by Vincent L Promuto, is active. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0290114-P1 registry-verified active — registry holder of record: VINCENT L PROMUTO” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHJqZ2NREAE!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgIDlprjgcQ%7C%7C?hl=en-US) — “5★ I can’t say enough wonderful things about Vincent and Pro Plumbing. With all the work I had done, Vincent was very responsive and explain…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtX3J6T0J3EAE!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgIDm_rzOBw%7C%7C?hl=en-US) — “5★ Our bathtub was leaking into our tenant’s bathroom downstairs. I called Vinny after 8pm and he picked up - and made a time to come help u…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMGY2R3NBRRAB!2m1!1s0x0:0xc0244149620645e6!3m1!1s2@1:CIHM0ogKEICAgICm0f6GsAE%7C%7C?hl=en-US) — “5★ I was in panic mode. I had an emergency! My 3rd-floor toilet was leaking into the 2nd floor. I tried contacting multiple companies with n…” - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/plumber/pro-plumbing-and-drain-service-llc-0111-110076153) — “About (Better Business Bureau, self-described): Pro Plumbing and Drain Service LLC provides plumbing and drainage services.” ## License Status: **active** (#PLM.0290114-P1, plumber) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Landlord/comments/14jmi8x/landlord_usct_over_the_last_3_years_weve_spent_0/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Pro%20Plumbing%20and%20Drain%20Service&query_place_id=ChIJ2ZvedB4a5EMR5kUGYklBJMA): 5.0★ from 18 ratings - [Thumbtack](https://www.thumbtack.com/ct/hamden/drain-cleaning/pro-plumbing-drain-service/service/341495531506081815?spotlightWebMarkupEnabled=1): 4.9★ from 31 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pro%20Plumbing%20and%20Drain%20Service&query_place_id=ChIJ2ZvedB4a5EMR5kUGYklBJMA): Listed on this source - [Official Website](https://proplumbinganddrainservice.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/plumber/pro-plumbing-and-drain-service-llc-0111-110076153): Listed on this source - [Local News](https://wap.yp.com/south-windsor-ct/leak-detecting-service): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Nicole Schweitzer · 2025-02-13**: Vinny did an amazing job with the work we needed done to the plumbing in our basement. He was clearly knowledgeable, promptly communicated, thorough with his analysis and explanations, and was very personable and went above and beyond to accommodate! We would recommend his services!! - **5/5 · Google Reviews · Wendyayrdh · 2023-12-01**: I can’t say enough wonderful things about Vincent and Pro Plumbing. With all the work I had done, Vincent was very responsive and explained everything clearly. I had many pipes burst and a mess, to say the least. Vincent came right out, assessed and repaired all the split pipes. I also had an old f… - **5/5 · Google Reviews · Dustin Revell · 2023-10-20**: My wife and I can't recommend Pro Plumbing and Drain Service enough! We recently bought a house and reached out regarding a few things that had popped up around the house (old toilets that will need replacing, some leaks, banging pipes) and Vinny has been great to work with. Very polite, professiona… - **5/5 · Google Reviews · Andrea Perry · 2023-10-13**: This was our first time using Pro Plumbing and we would highly recommend them. We contacted them for a leak/ toilet issue on the recommendation of another customer. I have only good things to say..Vinny the owner was very responsive and the person he sent out to do the job was a great guy, competen… - **5/5 · Google Reviews · Richard House · 2023-09-25**: Vinny is very professional and great to work with. Gave an honest & expert opinion on the services needed and did not over charge me. - **5/5 · Google Reviews · Leticia Santiago · 2023-08-07**: While having a cook out someone used the basement toilet so it clogged. Sooo, it caused flooding threw out the basement. I called Pro Plumbing and Drain Service. Vincent came immediately, He went to the main piping's which I had no lights there. I was so impressed! within seconds he unclogged piping… - **5/5 · Google Reviews · Ladii Red · 2023-08-07**: My experiences with Pro plumbing has been great! Knowledgeable, professional plumbers. I had a bad leak and guests coming over for a party, they were able to fit me in their schedule, and get the job done in time. And I've used them ever since. - **5/5 · Google Reviews · Christine Batts · 2023-08-05**: I had an antiquated cement sink in the bsmt that was clogged. Pro Plumbing came out, removed the old and installed a brand new sink. Vinny & coworker were nice enough to reconnect my washing machine. Very nice guys, a pleasure to work with them.👍 - **5/5 · Google Reviews · Advanced Periodontics · 2022-06-03**: I used Vinny to repair a leak in our basement. We are a dental practice. Vinny was prompt, professional, and did an awesome job! We will only use Vinny and Pro Plumbing for all our plumbing needs in the future. -Amber - **5/5 · Google Reviews · Cara Moody · 2022-01-30**: Our bathtub was leaking into our tenant’s bathroom downstairs. I called Vinny after 8pm and he picked up - and made a time to come help us the very next day. He showed up on time, was very communicative, and was diligent about following up. And he fixed the problem! We’ll definitely use him again. --- Data freshness: last scanned 2026-10-13T11:19:33.114Z. Cite as: Pro Plumbing and Drain Service — Tavlee (https://tavlee.com/contractor/pro-plumbing-and-drain-service) Source: https://tavlee.com/contractor/pro-plumbing-and-drain-service ## Sitemap [Full site index](https://tavlee.com/sitemap.md)