# Prompt Flooring & Kitchen Inc **Trade:** Kitchen Remodel · **Address:** 424 N Franklin St Unit 7, Holbrook, MA 02343, USA · **Phone:** (781) 361-5951 · **Website:** http://www.promptfk.com/ · **Languages:** English **Rating: 3.7/5** (medium confidence) — from 12 reviews across 2 sources. 92% of sentiment-scored reviews read net-positive. Last 6 months: 12 reviews, 1 negative. ## The honest read Prompt Flooring & Kitchen is a Holbrook shop run by owner Bruno, working on flooring, cabinets, and countertops for kitchen projects. Recent reviews describe him personally handling much of the client relationship — measuring rooms, walking customers through material choices, and staying involved through installation. The strongest recent thread is hardwood flooring and cabinet work landing better than expected. One customer says the hardwood floor Bruno installed 'came out even better than I expected,' at a price that was fair against other quotes. Another describes Bruno coming to measure and design a kitchen cabinet layout, then handling an out-of-scope change mid-project without a hitch. A third, initially nervous about a big kitchen investment after hearing renovation horror stories, credits a showroom visit and Bruno's patience walking through options with putting those worries to rest — and says the finished cabinets were punctual, well-aligned, and exactly as envisioned. Not every job has gone this way. One recent review describes a much rougher experience: a missed initial visit, no testing of the existing floor before work began, slow follow-up once results fell short, an attempt to get a new agreement signed after work was already underway, and two canceled appointments — one canceled at 10 p.m. the night before, after the kitchen floor had already been torn out and materials delivered. That account stands out sharply against the rest of the recent record. The company's Google page currently shows a 4.7★ average from 13 ratings. There's no state-registry-verified license in view here, so licensing status is worth confirming directly. Given the range between the smoothest and roughest accounts on file, it's worth getting a clear, written schedule and scope commitment before any demolition starts — especially if the project involves removing an existing floor before new material arrives. **Strengths:** - Flooring quality — hardwood came out better than expected - Cabinet craftsmanship — punctual, well-aligned finished work - Handled the unexpected — adapted mid-project to out-of-scope work **Concerns:** - Rough experience reported — missed visit, late cancellations, no floor testing ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A customer said hardwood flooring installed by Bruno came out better than expected at a fair price _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tabFFUWlBiMWREVEVkeE1IQTFRbm80UVdocVgxRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkZlQTZPb1dDTEdxMHA1Qno4QWhqX1E%7C%7C?hl=en) — “5★ I can't say enough good things about my experience with Prompt Flooring & Kitchen. Bruno, the owner, was great to work with from start to…” - A customer described Bruno measuring and designing a kitchen cabinet layout and handling an out-of-scope change mid-project _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwb1ZsVnVhM3BMVmtFd1kxWmpNelF6UldSV00xRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlpoVlVua3pLVkEwY1ZjMzQzRWRWM1E%7C%7C?hl=en) — “5★ I have no words to describe my happiness with Prompt. Bruno came to my house, measured everything and worked on a very beautiful design. …” - A customer credited a showroom visit and Bruno's patience for easing nerves about a big kitchen investment, and said the finished cabinets were punctual and well-aligned _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4MVpsOUlNMWMwV25rMWFuaDFOMWhsY1hCWlMzYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkx1Zl9IM1c0Wnk1anh1N1hlcXBZS3c%7C%7C?hl=en) — “5★ I was honestly very nervous about hiring a company to remodel my kitchen. It’s a big investment, and you hear so many stories about proje…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Vd1duRjZaa2xvUmkxbVdHOWtUVmxwWTNjNGRXYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOmUwWnF6ZkloRi1mWG9kTVlpY3c4dWc%7C%7C?hl=en) — “5★ They recently completed our kitchen remodeling, and the entire experience was flawless from start to finish. Here are a few reasons why t…” - One review described a missed initial visit, no testing of the existing floor before work began, slow follow-up, a push to sign a new agreement mid-project, and two canceled appointments, one the night before with the floor already removed and materials delivered _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKTmMxSmhibEIyVTI5a2IzWXdabEo1U1RnMmVGRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkJNc1JhblB2U29kb3YwZlJ5STg2eFE%7C%7C?hl=en) — “1★ First they didn’t show up on a visit for one time. I tried to work with them again, and delivery terrible experience, as there was no tes…” - Google shows a 4.7 average rating from 13 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=9530269611334965875&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 13 ratings” - hardwood flooring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tabFFUWlBiMWREVEVkeE1IQTFRbm80UVdocVgxRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkZlQTZPb1dDTEdxMHA1Qno4QWhqX1E%7C%7C?hl=en) — “5★ I can't say enough good things about my experience with Prompt Flooring & Kitchen. Bruno, the owner, was great to work with from start to…” - cabinet installation _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwb1ZsVnVhM3BMVmtFd1kxWmpNelF6UldSV00xRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlpoVlVua3pLVkEwY1ZjMzQzRWRWM1E%7C%7C?hl=en) — “5★ I have no words to describe my happiness with Prompt. Bruno came to my house, measured everything and worked on a very beautiful design. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Vd1duRjZaa2xvUmkxbVdHOWtUVmxwWTNjNGRXYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOmUwWnF6ZkloRi1mWG9kTVlpY3c4dWc%7C%7C?hl=en) — “5★ They recently completed our kitchen remodeling, and the entire experience was flawless from start to finish. Here are a few reasons why t…” - countertop installation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRGVHbEpTVkF0VWs4M2NVUktiRmg0VDFOdVZFRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlZDeGlJSVAtUk83cURKbFh4T1NuVEE%7C%7C?hl=en) — “5★ Bruno helped with cabinets and countertops and was wonderful to work with. Extremely responsive and helpful!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoalVYRmxMWEpsTURReE1qZG5jRGh0TUVSVFdrRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlhjUXFlLXJlMDQxMjdncDhtMERTWkE%7C%7C?hl=en) — “5★ Bruno, I just wanted to say THANK YOU!!! I am extremely happy with my flooring, cabinets and countertop. Thanks a lot for being that hum…” - kitchen design _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4MVpsOUlNMWMwV25rMWFuaDFOMWhsY1hCWlMzYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkx1Zl9IM1c0Wnk1anh1N1hlcXBZS3c%7C%7C?hl=en) — “5★ I was honestly very nervous about hiring a company to remodel my kitchen. It’s a big investment, and you hear so many stories about proje…” - Specializes in Flooring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tabFFUWlBiMWREVEVkeE1IQTFRbm80UVdocVgxRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkZlQTZPb1dDTEdxMHA1Qno4QWhqX1E%7C%7C?hl=en) — “5★ I can't say enough good things about my experience with Prompt Flooring & Kitchen. Bruno, the owner, was great to work with from start to…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSWmJuTkNOeTFHVldoR2VWUjZSMHhmUVVoU1kzYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOkRZbnNCNy1GVWhGeVR6R0xfQUhSY3c%7C%7C?hl=en) — “5★ Communicative, good price, just received but will add photos when installed.” - Also offers Kitchen Remodel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwb1ZsVnVhM3BMVmtFd1kxWmpNelF6UldSV00xRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlpoVlVua3pLVkEwY1ZjMzQzRWRWM1E%7C%7C?hl=en) — “5★ I have no words to describe my happiness with Prompt. Bruno came to my house, measured everything and worked on a very beautiful design. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Vd1duRjZaa2xvUmkxbVdHOWtUVmxwWTNjNGRXYxAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOmUwWnF6ZkloRi1mWG9kTVlpY3c4dWc%7C%7C?hl=en) — “5★ They recently completed our kitchen remodeling, and the entire experience was flawless from start to finish. Here are a few reasons why t…” - Specializes in Specialty Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRGVHbEpTVkF0VWs4M2NVUktiRmg0VDFOdVZFRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlZDeGlJSVAtUk83cURKbFh4T1NuVEE%7C%7C?hl=en) — “5★ Bruno helped with cabinets and countertops and was wonderful to work with. Extremely responsive and helpful!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoalVYRmxMWEpsTURReE1qZG5jRGh0TUVSVFdrRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlhjUXFlLXJlMDQxMjdncDhtMERTWkE%7C%7C?hl=en) — “5★ Bruno, I just wanted to say THANK YOU!!! I am extremely happy with my flooring, cabinets and countertop. Thanks a lot for being that hum…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwb1ZsVnVhM3BMVmtFd1kxWmpNelF6UldSV00xRRAB!2m1!1s0x0:0x844251b7cd521a73!3m1!1s2@1:CAIQACodChtycF9oOlpoVlVua3pLVkEwY1ZjMzQzRWRWM1E%7C%7C?hl=en) — “5★ I have no words to describe my happiness with Prompt. Bruno came to my house, measured everything and worked on a very beautiful design. …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Prompt%20Flooring%20%26%20Kitchen%20Inc&query_place_id=ChIJJXRo2-5GHisRcxpSzbdRQoQ): 5.0★ from 12 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Prompt%20Flooring%20%26%20Kitchen%20Inc&query_place_id=ChIJJXRo2-5GHisRcxpSzbdRQoQ): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Chrissy Lauer · 2026-06-23**: Bruno helped with cabinets and countertops and was wonderful to work with. Extremely responsive and helpful! - **5/5 · Google Reviews · Walky Destine · 2026-06-20**: I can't say enough good things about my experience with Prompt Flooring & Kitchen. Bruno, the owner, was great to work with from start to finish. He installed hardwood flooring in my home, and the results came out even better than I expected. The quality of the work was excellent, and the price he … - **5/5 · Google Reviews · Nelly · 2026-06-07**: Bruno, I just wanted to say THANK YOU!!! I am extremely happy with my flooring, cabinets and countertop. Thanks a lot for being that human being. You are much more than a professional. You are a great man. I’ll always refer you to everyone I know. - **5/5 · Google Reviews · Clarisse Monteiro · 2026-05-31**: I have no words to describe my happiness with Prompt. Bruno came to my house, measured everything and worked on a very beautiful design. He and his crew installed my cabinets and did an amazing job. The most important thing I’d like to highlight is the fact that we had to do something out of the sco… - **5/5 · Google Reviews · Silvania Vitor · 2026-05-30**: I was honestly very nervous about hiring a company to remodel my kitchen. It’s a big investment, and you hear so many stories about projects going wrong. But from the moment I walked into the Prompt showroom and saw the materials in person and the way everything was handled, all of that worry went a… - **5/5 · Google Reviews · Eduardo Fontoura · 2026-05-30**: They recently completed our kitchen remodeling, and the entire experience was flawless from start to finish. Here are a few reasons why they deserve five stars: Punctuality & Timing: We’ve all heard horror stories about renovation delays, but this team was incredibly punctual. They started on time … - **1/5 · Google Reviews · Raquel Martins Vasconcelos · 2026-05-09**: First they didn’t show up on a visit for one time. I tried to work with them again, and delivery terrible experience, as there was no testing on the existing floor to insure the work could be properly done. They was not prompt to solve the problem after the results being not as expected, when they f… - **5/5 · Google Reviews · Gracelino Da rosa · 2026-04-16**: Prompt was extremely attentive and did an amazing job on my project. Bruno was kind, patient and made the process very smooth. I would recommend them to everyone! - **5/5 · Google Reviews · Suélen Ferreira · 2026-04-14**: Desde o primeiro contato, a equipe foi atenciosa e prestativa, entendendo exatamente minhas necessidades e preferências. O projeto foi elaborado com muito carinho e atenção aos detalhes, resultando em um ambiente funcional e esteticamente agradável. Recomendo a Prompt pra quem busca não apenas um b… - **5/5 · Google Reviews · Linkesh Diwan (Swift Arrow) · 2026-03-28**: Communicative, good price, just received but will add photos when installed. --- Data freshness: last scanned 2026-07-04T16:22:31.161Z. Cite as: Prompt Flooring & Kitchen Inc — Tavlee (https://tavlee.com/contractor/prompt-flooring-and-kitchen-inc-holbrook) Source: https://tavlee.com/contractor/prompt-flooring-and-kitchen-inc-holbrook