# Propane Plus Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 183 Winthrop St, Rehoboth, MA 02769, USA · **Phone:** (508) 252-3359 · **Website:** https://www.propaneplus.com/ · **Languages:** English

**Rating: 3.6/5** (high confidence) — from 42 reviews across 6 sources.
93% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Propane Plus Heating & Cooling is a Rehoboth, Massachusetts family business that's been filling tanks and servicing furnaces since 1990 -- the company says it's now 36 years in, run out of the same corner of southeastern Massachusetts with a second location over the state line in East Greenwich, Rhode Island. Its self-reported territory runs from Attleboro and Dartmouth down through Bristol and East Greenwich, and its Better Business Bureau profile lists everything from propane tank installation and furnace repair to AC tune-ups and ductless mini-split work.

The detail that comes up again and again in reviews is the automatic delivery system: several customers describe tank-level monitoring that schedules a refill before they'd notice they were low, calling it "one less thing to worry about" in the middle of a New England winter. On the service side, the same few technicians -- Anthony, Jayson (also spelled Jason), Nick, Ashley and Jay -- get named repeatedly across a four-year run of reviews, with customers describing them walking through what a repair actually involved rather than just doing the work and leaving. A customer of almost 13 years said a technician explained everything he was doing on an A/C tune-up; another, with the company since 2012, credited the office staff and delivery drivers as much as the technicians. Google shows a 4.5★ average across 68 ratings, and the BBB has accredited the company since 2016 with an A+ grade.

The picture isn't uniformly positive, though. In a February 2026 review, a homeowner who'd just bought the house said two service calls left it unable to hold temperatures above the mid-50s, well below the state's habitability standard, at a cost she called unnecessary. In an October 2025 review, a customer described a same-day appointment cancellation on a day she'd specifically taken off to be with a family member in hospice. A separate Better Business Bureau complaint describes a paused delivery during winter that put a household's propane supply at risk.

Ask about estimated pricing up front -- one long-time customer said she was surprised by the cost of an otherwise satisfactory maintenance call -- and confirm scheduling windows for deliveries and service calls, since that's where the complaints on file concentrate.

**Strengths:**
- Automatic tank monitoring — refills scheduled before customers run low
- 36 years family-run — BBB A+ accredited since 2016
- Named technicians — explain maintenance and repair work in detail

**Concerns:**
- Heating failure — February 2026 review described inadequate temperatures after two calls
- Missed appointment — October 2025 review described a cancelled service day
- Delivery pause complaint — BBB complaint cites a winter safety risk

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB A+ accredited since 2016; family-owned business operating since 1990 (36 years) _(confidence: high)_
  - [Official Website](https://www.propaneplus.com) — “Ownership (self-reported): Family owned and operated; the site's story names Tim Johnson, a Dighton native born into the propane business.”
  - [Official Website](https://www.propaneplus.com) — “Self-reported 36 years in business”
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “Genuine BBB profile for Propane Plus Corp. (alternate name Propane Plus Heating and Cooling) at 177 Winthrop Street, Rehoboth, MA, with thre…”
- Google rating of 4.5 stars across 68 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=11143414187090272236&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.5★ from 68 ratings”
- Automatic tank-level monitoring schedules propane refills before customers run low _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2X3NySFh3EAE!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgICv_srHXw%7C%7C?hl=en) — “5★ We never have to wonder about our delivery...Propane plus monitors and sends a fill right on time.  One less thing to worry about.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzOC1fQVVBEAE!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgID38-_AUA%7C%7C?hl=en) — “5★ Automatic delivery with tank
level monitoring for timing is great!  We've been with Propane Plus for years and always satisfied.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyNkpuLU1BEAE!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgIDr6Jn-MA%7C%7C?hl=en) — “5★ I live year round on Prudence Island, smack in the middle of Narragansett Bay, with access via a ferry only.  For going on 12 years now w…”
- Named technicians repeatedly praised for explaining maintenance and repair work in detail _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poelpIVllOekI0U0ZCSlYyTXRhWFZSWnpsSVYyYxAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOjhzZHVYNzB4SFBJV2MtaXVRZzlIV2c%7C%7C?hl=en) — “5★ We had routine maintenance and cleaning done on our heating and cooling system as well as on our condenser and we didn’t expect an educat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkbFVXUmhaVEJoVDBKMlIybHhkM0ExWVRSRFkzYxAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOkdlUWRhZTBhT0J2R2lxd3A1YTRDY3c%7C%7C?hl=en) — “5★ As a long-time customer, I am consistently satisfied with the services offered by Propane Plus. It's always a pleasure to see Anthony for…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOaVhvTURQaEltMHlBRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKENiXoMDPhIm0yAE%7C%7C?hl=en) — “5★ I have been using Propane Plus for almost 13 years for our fuel needs at our home. When I received the email that they service A/C for yo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUb0lPRG5RRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgICToIODnQE%7C%7C?hl=en) — “5★ I had a great technician that has exceeded all expectations on 3 different occasions. Anthony did a great job each time explaining what n…”
- A February 2026 review described the home unable to maintain adequate heat after two service calls _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21acVVWVlliVm81WWpoT1VIUnlRMEZoVkRoUlQwRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOmZqUVVYbVo5YjhOUHRyQ0FhVDhRT0E%7C%7C?hl=en) — “1★ I am writing this to warn other homeowners about the gross negligence I experienced with Propane Plus. My home that I purchased less than…”
- An October 2025 review described a same-day service appointment cancellation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4SVpWWnpMWGszV1ZObmRHTnhVMlI1Y25rM1NIYxAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOkxIZVZzLXk3WVNndGNxU2R5cnk3SHc%7C%7C?hl=en) — “1★ Took the day off of being with my dad in hospice to wait at home for my service appointment. They couldn’t give me a timing window, just …”
- A Better Business Bureau complaint describes a paused propane delivery during winter creating a safety risk _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “I am submitting this complaint regarding Propane Plus REMOVEDfor pausing my propane delivery in a manner that created a safety risk to my ho…”
- Self-reported service area spans towns in southeastern Massachusetts and northern Rhode Island including Rehoboth, Attleboro, Dartmouth and East Greenwich _(confidence: medium)_
  - [Official Website](https://www.propaneplus.com) — “Stated service area (self-reported): Acushnet, Adamsville, Assonet, Attleboro Falls, Attleboro, Barrington, Berkley, Bristol, Dartmouth, Dig…”
- BBB profile lists services spanning propane delivery, HVAC service, AC and furnace installation/repair, boiler service, ductless mini-splits and excavation _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “Services offered (Better Business Bureau): Propane, HVAC Service and replacement, Propane Tank installation, Excavation, AC Installation, AC…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “Services offered (Better Business Bureau): Propane, HVAC Service and replacement, Propane Tank installation, Excavation, AC Installation, AC…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poelpIVllOekI0U0ZCSlYyTXRhWFZSWnpsSVYyYxAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOjhzZHVYNzB4SFBJV2MtaXVRZzlIV2c%7C%7C?hl=en) — “5★ We had routine maintenance and cleaning done on our heating and cooling system as well as on our condenser and we didn’t expect an educat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GTk5uWjFZM2RET1VkblUwMXRUVmhITjNWV04wRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CAIQACodChtycF9oOnFNNnZ1Y3dDOUdnU01tTVhHN3VWN0E%7C%7C?hl=en) — “5★ Called in the am and scheduled A/C repair.  Received a call 45 minutes prior to arrival. The tech arrived on time and repaired the unit. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUb0lPRG5RRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgICToIODnQE%7C%7C?hl=en) — “5★ I had a great technician that has exceeded all expectations on 3 different occasions. Anthony did a great job each time explaining what n…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqN0puYWhnRRAB!2m1!1s0x0:0x9aa55c29ae905fec!3m1!1s2@1:CIHM0ogKEICAgIDj7JnahgE%7C%7C?hl=en) — “5★ We have been a Propane Plus customer since building our home in 2020. We have been very satisfied with the service provided from the deli…”
- Also offers Demolition & Excavation _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815) — “Services offered (Better Business Bureau): Propane, HVAC Service and replacement, Propane Tank installation, Excavation, AC Installation, AC…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Yelp](https://www.yelp.com/biz/propane-plus-rehoboth-2): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Propane%20Plus%20Heating%20%26%20Cooling&query_place_id=ChIJgQ5s4CRf5IkR7F-QrilcpZo): 4.5★ from 68 ratings
- [Official Website](https://www.propaneplus.com): 36 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/rehoboth/profile/propane/propane-plus-corp-0021-62815): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Propane%20Plus%20Heating%20%26%20Cooling&query_place_id=ChIJgQ5s4CRf5IkR7F-QrilcpZo): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/sp/propane-plus): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Donald Dufour · 2026-04-28**: We had routine maintenance and cleaning done on our heating and cooling system as well as on our condenser and we didn’t expect an education as well! Jayson, the service technician, was very informative and genuinely invested in making sure that everything was working properly and that we understood…
- **1/5 · Google Reviews · Brianna Belisle · 2026-02-14**: I am writing this to warn other homeowners about the gross negligence I experienced with Propane Plus. My home that I purchased less than a month ago, was unable to maintain temperatures above 55–57°F, significantly below the state legal habitability standard of 68°F. Despite two separate service ca…
- **5/5 · Google Reviews · Joseph Cabral · 2025-12-05**: Propane plus is an excellent company with great service and well trained technicians. The office staff is excellent, friendly, professional and efficient.

If you are looking for a propane company, it would be a great move to have Propane Plus as your propane company.
- **1/5 · Google Reviews · Megan Kurose · 2025-10-21**: Took the day off of being with my dad in hospice to wait at home for my service appointment. They couldn’t give me a timing window, just said “afternoon”. Mid afternoon I got a call saying they were asking for volunteers to move their appointment. I explained I couldn’t move my appointment because I…
- **5/5 · Google Reviews · KPS · 2025-09-29**: As a long-time customer, I am consistently satisfied with the services offered by Propane Plus. It's always a pleasure to see Anthony for our yearly maintenance, as he communicates effectively and keeps us updated throughout the day.
- **5/5 · Google Reviews · Jay Souza · 2025-09-24**: Great team from the office staff to the installer. Jay was very professional and knowledgeable. Would highly recommend using Propane Plus!
- **5/5 · Google Reviews · Gary Tracey · 2025-09-19**: Very professional and through in his work.
- **5/5 · Google Reviews · Karen Messier · 2025-09-13**: All staff are very pleasant and helpful when you call Propane plus. The technician that goes out to your home is very respectful of your property and is very efficient and knowledgeable. Overall a great company. Highly recommend.
- **5/5 · Google Reviews · Steven Dequattro · 2025-08-04**: Called in the am and scheduled A/C repair.  Received a call 45 minutes prior to arrival. The tech arrived on time and repaired the unit.  Always quick and efficient service from Propane Plus!  Highly recommend!
- **5/5 · Google Reviews · Kathy Massa · 2025-07-29**: We were able to schedule an appointment very quickly and our service man did a great job. Very professional!

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Data freshness: last scanned 2026-08-03T05:43:25.096Z.
Cite as: Propane Plus Heating & Cooling — Tavlee (https://tavlee.com/contractor/propane-plus-heating-and-cooling-rehoboth)
Source: https://tavlee.com/contractor/propane-plus-heating-and-cooling-rehoboth