---
title: "QUALITY appliance"
description: "QUALITY appliance is an appliance repair business in Vernon, listed on Google at 4.4 stars from 24 ratings. A local news site has named Quality Appliance S"
doc_version: "2026-11-01"
last_updated: "2026-11-01"
---

# QUALITY appliance

**Trade:** Appliance Repair · **Address:** Vernon, CT 06066 · **Phone:** (860) 872-1280 · **Languages:** English

**Rating: 3.1/5** (low confidence) — from 7 reviews across 4 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

QUALITY appliance is an appliance repair business in Vernon, listed on Google at 4.4 stars from 24 ratings. A local news site has named Quality Appliance Service among the Vernon businesses taking part in Small Business Saturday.

A recent customer said the business no longer repairs vacuums, but the gentleman called back to tell them where they could get it repaired.

A 2023 customer said the shop had the circuit board for a GE dishwasher at half the price online competitors charged, ready to pick up that day; the customer replaced the part at home and said the dishwasher was running again. A 2022 customer said Jim gave them a new relay for a chest freezer and explained how to connect it, and the freezer was working again. A 2021 customer wrote that the service was prompt and the pricing reasonable.

A 2024 customer was unhappy with a dryer visit. That customer said the service call cost $180 while the part replaced was $25, and that the repair person fixed the issue but knocked off a dryer door screw and left the door loose on one hinge.

**Strengths:**
- Dishwasher circuit board — a 2023 customer found it at half the online price
- Freezer relay help — a 2022 customer said Jim explained connecting a new relay
- Vacuum repair referral — a recent customer was told where to get it repaired

**Concerns:**
- Service call cost — a 2024 customer said a dryer call cost $180
- Loose dryer door — a 2024 customer said the door was left on one hinge

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google rating of 4.4 stars from 24 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=QUALITY%20appliance&query_place_id=ChIJ7SBLVNr35okRKz_SlZUaNwc) — “Google: 4.4★ from 24 ratings”
- Named among the Vernon businesses taking part in Small Business Saturday _(confidence: medium)_
  - [Local News](https://patch.com/connecticut/vernon/small-business-saturday-here-support-local-vernon-stores-0) — “patch.com — Those Vernon businesses include One Stop Thrift and Consignment, Zahner’s Clothier, UFIT Health, and Quality Appliance Service.”
- A recent customer said the business, which no longer repairs vacuums, called back to say where to get one repaired _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRNGJHbFlYMUJhT1Y5bmIzTTJTSGxJUkRkZllVRRAB!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CAIQACodChtycF9oOlQ4bGlYX1BaOV9nb3M2SHlIRDdfYUE%7C%7C?hl=en-US) — “5★ They do not repair vacuums anymore, yet the gentleman called me back to tell me where I could get it repaired.  I appreciated that. Thank…”
- A 2023 customer said the shop had a GE dishwasher circuit board at half the online price, ready the same day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNWMTVxbS1RRRAB!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CIHM0ogKEICAgICV15qm-QE%7C%7C?hl=en-US) — “5★ Had my circuit board go on my GE dishwasher, and was faced with a decision to try to order one online, buy a new dishwasher, or try local…”
- A 2022 customer said Jim supplied a new chest-freezer relay and explained how to connect it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQydE5IcFZ3EAE!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CIHM0ogKEICAgID2tNHpVw%7C%7C?hl=en-US) — “5★ Bought a magic chef chest freezer from home depot 6 years ago. Last night it stopped working.
Opened the side of the freezer and compress…”
- A 2024 customer said a dryer service call cost $180 while the part replaced was $25, and the dryer door was left loose on one hinge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNycWEtWjBnRRAB!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CIHM0ogKEICAgICrqa-Z0gE%7C%7C?hl=en-US) — “3★ Called Friday at 2pm and waited for a return call. Appt made for Mon between 3-5pm. Gave them make, module and issue with dryer. **Buyer …”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNycWEtWjBnRRAB!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CIHM0ogKEICAgICrqa-Z0gE%7C%7C?hl=en-US) — “3★ Called Friday at 2pm and waited for a return call. Appt made for Mon between 3-5pm. Gave them make, module and issue with dryer. **Buyer …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQydE5IcFZ3EAE!2m1!1s0x0:0x7371a9595d23f2b!3m1!1s2@1:CIHM0ogKEICAgID2tNHpVw%7C%7C?hl=en-US) — “5★ Bought a magic chef chest freezer from home depot 6 years ago. Last night it stopped working.
Opened the side of the freezer and compress…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=QUALITY%20appliance&query_place_id=ChIJ7SBLVNr35okRKz_SlZUaNwc): 4.4★ from 24 ratings
- [Reddit](https://www.reddit.com/r/Connecticut/comments/1gu7d7y/good_place_to_buy_washerdryer_keith_appliances/lxs7plz/): 0 community mentions discussing this business
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=QUALITY%20appliance&query_place_id=ChIJ7SBLVNr35okRKz_SlZUaNwc): Listed on this source
- [Local News](https://www.legacy.com/us/obituaries/legacyremembers/robert-meagher-obituary?id=24211640): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Those Vernon businesses include One Stop Thrift and Consignment, Zahner’s Clothier, UFIT Health, and Quality Appliance Service.” — patch.com — https://patch.com/connecticut/vernon/small-business-saturday-here-support-local-vernon-stores-0

## Recent reviews

- **5/5 · Google Reviews · Brian Holzman · 2026-10-22**: They do not repair vacuums anymore, yet the gentleman called me back to tell me where I could get it repaired.  I appreciated that. Thanks!
- **3/5 · Google Reviews · Zz Zz · 2024-07-08**: Called Friday at 2pm and waited for a return call. Appt made for Mon between 3-5pm. Gave them make, module and issue with dryer. **Buyer beware** My fault for not asking ahead of time  - Service call was not emergency but charged $180. The part replaced was $25. I would like to have a response back …
- **5/5 · Google Reviews · Judy Singer · 2024-03-07**: Need appliances repaired? Best service anywhere!!
- **5/5 · Google Reviews · Bryan · 2023-12-09**: Had my circuit board go on my GE dishwasher, and was faced with a decision to try to order one online, buy a new dishwasher, or try local. I called Quality, not only did they have the part, but it was half the price online competitors had it for, And I could pick it up that day! I brought it home, r…
- **5/5 · Google Reviews · Penelope Christy · 2023-06-18**: He has anything you would want for a vacuum.
- **5/5 · Google Reviews · Salman Zaidi · 2022-05-07**: Bought a magic chef chest freezer from home depot 6 years ago. Last night it stopped working.
Opened the side of the freezer and compressor was warm/hot but not running. Researched on youtube and found out start relay may be bad.
Called Jim and told him the situation, he asked to bring the old relay…
- **5/5 · Google Reviews · Bonnie K · 2021-11-22**: Excellent service.   Call them before buying a newer model.  Prompt and very reasonable pricing.  I would give 10 stars if I could.

---

Data freshness: last scanned 2026-10-30T17:16:09.392Z.
Cite as: QUALITY appliance — Tavlee (https://tavlee.com/contractor/quality-appliance-vernon)
Source: https://tavlee.com/contractor/quality-appliance-vernon

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