--- title: "Quality Cleaning & Restoration, Inc" description: "Quality Cleaning & Restoration, Inc is a restoration company whose website says it provides water, fire, mold, sewage and storm damage cleanup to commercia" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # Quality Cleaning & Restoration, Inc **Trade:** Remediation Services · **Address:** 72 Montague City Rd, Greenfield, MA 01301 · **Phone:** (413) 774-7737 · **Website:** https://qualityrestoration.com/ · **Languages:** English **Rating: 4.1/5** (low confidence) — from 5 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Quality Cleaning & Restoration, Inc is a restoration company whose website says it provides water, fire, mold, sewage and storm damage cleanup to commercial and residential clients across Connecticut, New Hampshire, Vermont and Upstate New York, with a 24/7 emergency response. The company says it has been in business for 15 years. Its Massachusetts home improvement contractor registration, number 188432, is active on the state registry. A recent customer says the company assessed the problem and was back the following day to clean a backed-up sewer pipe spill, and calls the cleanup a blessing in disguise because there were even more issues at hand. A customer who had a basement remediated says years of neglect and mildew damage were turned into a serviceable mold and mildew free basement, with Sergei as team leader answering questions, and that the work was finished in the space of a long weekend. Another recent account describes the company as responsive, friendly and professional and says Alex is a joy to communicate with. A 2026 customer said they had worked with the company for a couple of years and that it consistently did what it said it would do and showed up on time. A 2025 customer said a sump pump had flooded the basement, and that after a call the night before, the crew was there first thing the next morning. **Strengths:** - Next-day sewage cleanup — a recent customer says they returned the following day - Basement mold remediation — finished in the space of a long weekend, one customer says - Morning arrival — a 2025 customer said the crew came first thing next morning - On-time arrival — a 2026 customer said the company showed up on time ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts home improvement contractor registration 188432 is active on the state registry _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 188432 registry-verified active — registry holder of record: QUALITY CLEANING & RESTORATION, INC.” - Says it provides water, fire, mold, sewage and storm damage cleanup to commercial and residential clients _(confidence: medium)_ - [Official Website](https://qualityrestoration.com) — “About (self-reported, verbatim): Quality Restoration provides comprehensive restoration services to commercial and residential clients acros…” - Says it has been in business for 15 years _(confidence: medium)_ - [Official Website](https://qualityrestoration.com) — “Self-reported 15 years in business” - 4.8 stars from 96 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Cleaning%20%26%20Restoration%2C%20Inc&query_place_id=ChIJv5MIdM8o4YkRpvg2cBoU0hE) — “Google: 4.8★ from 96 ratings” - Better Business Bureau grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/greenfield/profile/cleaning-services/quality-cleaning-restoration-0261-253946) — “Better Business Bureau grade: A+” - A recent customer says the company returned the day after assessing the problem to clean a backed-up sewer pipe spill _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1284110947538368678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ This is a stellar company! They assessed my problem, and were back at my house following day to clean a backed up sewer pipe spill. Their…” - A recent customer says a mildew-damaged basement was remediated into a mold and mildew free basement over a long weekend _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1284110947538368678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Quality Cleaning & Restoration did a fabulous job remediating our basement. Years of neglect and mildew damage were transformed into a se…” - A 2025 customer said the crew arrived first thing the morning after a call about a basement flooded by a sump pump _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1284110947538368678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I can't say enough positive things about the crew that showed up at my home this morning. My basement had flooded from a sump pump that …” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1284110947538368678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Quality Cleaning & Restoration did a fabulous job remediating our basement. Years of neglect and mildew damage were transformed into a se…” - [Google Reviews](https://maps.google.com/?cid=1284110947538368678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ This is a stellar company! They assessed my problem, and were back at my house following day to clean a backed up sewer pipe spill. Their…” - [Official Website](https://qualityrestoration.com) — “About (self-reported, verbatim): Quality Restoration provides comprehensive restoration services to commercial and residential clients acros…” ## License Status: **active** (#188432, hic) — verified against the official MA state registry on 2026-09-29, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Quality%20Cleaning%20%26%20Restoration%2C%20Inc&query_place_id=ChIJv5MIdM8o4YkRpvg2cBoU0hE): Listed on this source - [Official Website](https://qualityrestoration.com): 15 yrs in business · Self-reported profile and service details - [Exa](https://roofmyspace.com/company/quality-cleaning-restoration-inc/ma-greenfield): 0 web mentions across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/greenfield/profile/cleaning-services/quality-cleaning-restoration-0261-253946): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Cleaning%20%26%20Restoration%2C%20Inc&query_place_id=ChIJv5MIdM8o4YkRpvg2cBoU0hE): 4.8★ from 96 ratings ## Recent reviews - **5/5 · Google Reviews · Johanna Zalneraitis · 2026-07-29**: This is a stellar company! They assessed my problem, and were back at my house following day to clean a backed up sewer pipe spill. Their clean up was actually a blessing in disguise because there were even more issues at hand. Alex and Vasily went above and beyond for us. - **5/5 · Google Reviews · Nic Tyler · 2026-07-01**: Quality Cleaning & Restoration did a fabulous job remediating our basement. Years of neglect and mildew damage were transformed into a serviceable mold and mildew free basement. Sergei as team leader answered questions and helped solve problems that I had, very smart and practical; a real profession… - **5/5 · Google Reviews · Brianna Hantman · 2026-06-18**: Great to work with. Very responsive, friendly, and professional. Alex is a joy to communicate with. We certainly would recommend them for your restoration needs. - **5/5 · Google Reviews · Veaceslav Falceanu · 2026-02-09**: I’ve worked with Quality Cleaning & Restoration for a couple of years now and have always had a great experience. They consistently do what they say they’ll do, show up on time, and deliver excellent work. Their crew is professional, reliable, and easy to work with. Highly recommend their services! - **5/5 · Google Reviews · Susan Buckland · 2025-05-09**: I can't say enough positive things about the crew that showed up at my home this morning. My basement had flooded from a sump pump that decided to take some time off. I called last night and Quality Restorations were here first thing this morning. They were all well qualified, professional, per… --- Data freshness: last scanned 2026-09-29T06:46:44.589Z. Cite as: Quality Cleaning & Restoration, Inc — Tavlee (https://tavlee.com/contractor/quality-cleaning-and-restoration-inc-greenfield) Source: https://tavlee.com/contractor/quality-cleaning-and-restoration-inc-greenfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)