---
title: "Quality Cooling & Heating"
description: "Quality Cooling & Heating shows 4.4 stars from 7 Google ratings. A 2024 Google customer said a new 5-ton heat pump was installed within two days, and that "
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Quality Cooling & Heating

**Trade:** HVAC / Heating & Cooling · **Address:** 298-300 Union St #202, New Bedford, MA 02740 · **Phone:** (774) 224-9707 · **Website:** https://qualitycoolandheat.com/new-bedford-ma/ · **Languages:** English

**Rating: 3.4/5** (medium confidence) — from 7 reviews across 3 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Quality Cooling & Heating shows 4.4 stars from 7 Google ratings. A 2024 Google customer said a new 5-ton heat pump was installed within two days, and that the existing unit had to be removed from 15 feet above the alley and replaced, partly in pouring rain.

In 2024, a Google customer said that after other calls put them several days out, the company came before some very warm days, and the technician was courteous and got the job done. A 2024 customer on Google said they were satisfied with the company's sewer repair from first contact through completion of the job. A 2024 Google customer said the technician on their first visit was thorough and personable. A 2024 Google customer said they received an estimate in a timely manner. A 2025 Google customer wrote that they had been consistently pleased with the service, from the schedulers to the technicians.

A 2026 Google reviewer called the company unprofessional and said Alex the contractor was rude, swore and called them names. That 2026 reviewer also said the company does not exist at its listed location.

**Strengths:**
- Heat pump install — a 2024 customer said it was installed within two days
- Quick scheduling — a 2024 customer said they came when others were days out
- Sewer line repair — a 2024 customer was satisfied from first contact to completion

**Concerns:**
- Rude contractor — a 2026 reviewer said Alex swore and called them names

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.4 stars from 7 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Cooling%20%26%20Heating&query_place_id=ChIJE5FNpZfj5IkRpBcYxQEsDdM) — “Google: 4.4★ from 7 ratings”
- A 2024 customer said a new 5-ton heat pump was installed within two days, with the old unit removed from 15 feet above the alley _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEcHNpWjlBRRAB!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgICDpsiZ9AE%7C%7C?hl=en-US) — “5★ Hi. The guy ordered a new 5 ton   Heat Pump and it was installed within two days. The guys had to remove the existing unit 15’ above the …”
- A 2024 customer said the company came when other calls had put them several days out, before some very warm days _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiNHI2V2xnRRAB!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgIDb4r6WlgE%7C%7C?hl=en-US) — “5★ "After my previous calls around put me several days out. This company was there to save the day before some very warm days. Technician wa…”
- A 2024 customer said they were satisfied with a sewer repair from first contact through completion _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OTgtaFV3EAE!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgID798-hUw%7C%7C?hl=en-US) — “5★ "I was very satisfied with them in performing my sewer repair from first contact, through the  process to the completion of the job. The …”
- A 2024 customer said the technician on their first visit was thorough and personable _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEX3JHX0NBEAE!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgICD_rG_CA%7C%7C?hl=en-US) — “5★ Excellent service. This is the first time we’ve had our tech and he was very thorough and personable as well. But all folks we’ve had see…”
- A 2026 reviewer said Alex the contractor was rude, swore and called them names _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GVlJsTnZiRVV6VlRkU1RHNUtlRjlhV25WWllrRRAB!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CAIQACodChtycF9oOmFVRlNvbEUzVTdSTG5KeF9aWnVZYkE%7C%7C?hl=en-US) — “1★ So unprofessional company Alex the contractor is rude swears called me names etc definitely would not recommend them if u live in this ar…”
- Specializes in HVAC / Heating & Cooling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEcHNpWjlBRRAB!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgICDpsiZ9AE%7C%7C?hl=en-US) — “5★ Hi. The guy ordered a new 5 ton   Heat Pump and it was installed within two days. The guys had to remove the existing unit 15’ above the …”
- Also offers Plumbing _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OTgtaFV3EAE!2m1!1s0x0:0xd30d2c01c51817a4!3m1!1s2@1:CIHM0ogKEICAgID798-hUw%7C%7C?hl=en-US) — “5★ "I was very satisfied with them in performing my sewer repair from first contact, through the  process to the completion of the job. The …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Cooling%20%26%20Heating&query_place_id=ChIJE5FNpZfj5IkRpBcYxQEsDdM): 4.4★ from 7 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Quality%20Cooling%20%26%20Heating&query_place_id=ChIJE5FNpZfj5IkRpBcYxQEsDdM): Listed on this source
- [Local News](https://www.mycarrollcountynews.com/online_features/press_releases/article_565a2726-0808-5448-a2be-15adc74935b3.html): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Lena Gonzalez · 2026-04-02**: So unprofessional company Alex the contractor is rude swears called me names etc definitely would not recommend them if u live in this area because that is what u may get and the company does not exist at this location they photoshopped it
- **5/5 · Google Reviews · Avery Allen · 2025-05-03**: We have been consistently pleased with their service. From their schedulers to technicians, they are consistently friendly, cheerful and expert in their field. We trust them.
- **5/5 · Google Reviews · Sheldon Lustgarten · 2024-08-29**: "I was very satisfied with them in performing my sewer repair from first contact, through the  process to the completion of the job. The sewer line had been replaced a few years ago by another company."
- **5/5 · Google Reviews · John Fields · 2024-08-03**: "After my previous calls around put me several days out. This company was there to save the day before some very warm days. Technician was courteous and got the job done."
- **5/5 · Google Reviews · Katyna Baker · 2024-03-28**: I received my estimate in a timely manner and their work on prior projects have been excellent.
- **5/5 · Google Reviews · S Man · 2024-03-28**: Excellent service. This is the first time we’ve had our tech and he was very thorough and personable as well. But all folks we’ve had seem quite good.
- **5/5 · Google Reviews · Sabrina Dixon · 2024-03-27**: Hi. The guy ordered a new 5 ton   Heat Pump and it was installed within two days. The guys had to remove the existing unit 15’ above the alley and replace it. To add the the challenge, it was pouring rain during some of the installation and I heard no complaints. Great job team

---

Data freshness: last scanned 2026-10-10T10:42:39.415Z.
Cite as: Quality Cooling & Heating — Tavlee (https://tavlee.com/contractor/quality-cooling-and-heating-new-bedford)
Source: https://tavlee.com/contractor/quality-cooling-and-heating-new-bedford

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