# Quality Home Heating & Air

**Trade:** HVAC / Heating & Cooling · **Address:** 1277 Main St, Acushnet, MA 02743 · **Phone:** (508) 763-2777 · **Website:** https://qualityhomeheating.net/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 81 reviews across 3 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 15 reviews, 1 negative.

## The honest read

Quality Home Heating & Air is a Massachusetts heating and cooling contractor that says it's been in business since 1988, working oil, gas, propane and heat-pump systems from Acushnet up through the South Shore and into Plymouth, Bristol and Norfolk counties.

The name that comes up again and again in its reviews is Dennis — homeowners describe him going under crawl spaces to install an oil tank, bringing an aging furnace back to life, and cleaning up so thoroughly one customer said the work area was left cleaner than before. Steve, Mike Lopes and a handful of other technicians get the same kind of specific praise: diagnosing a bad thermostat quickly, servicing Mitsubishi mini-split units, and showing up the same day a heating system failed late on a Friday. On Google, the company holds a 4.9-star average across 140 ratings, and the picture across 81 written reviews from 2024 through 2026 is overwhelmingly the same story of prompt, explained, cleaned-up-after work.

It isn't spotless. In August 2026, one reviewer said a technician sprayed coil cleaner on a mini-split and wiped the louvers without much care, despite being billed for a full service. A 2025 review flagged a $99 fee charged just to have someone look at a small job. Another 2025 account described a furnace that kept failing overnight across several days, with one phone call to the office met with a rude response. And in a December 2025 review, a customer reported smoke filling their basement about 36 hours after a boiler cleaning — though they gave the company five stars specifically for how quickly it stepped up and made it right.

For routine furnace, boiler, oil-tank or mini-split work, the reviews point to a company that shows up, explains what it's doing, and cleans up when it's done. If a job feels routine going in, it's worth asking upfront what a diagnostic or service-call visit costs before the technician arrives.

**Strengths:**
- Named technicians — Dennis, Mike Lopes and Steve repeatedly praised by name
- Fast response — same-day and after-hours emergency calls answered
- Repeat-hire loyalty — many reviewers say they'll use them again or call yearly

**Concerns:**
- Mini-split service quality — an August 2026 review called a cleaning rushed and overpriced
- Service-call fee — a 2025 review flagged a $99 charge before work began
- Repeat furnace failures — a 2025 review described several overnight breakdowns and one rude call

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Consistently positive reviews name returning technicians Dennis, Mike Lopes and Steve for prompt, thorough furnace, oil-tank and mini-split work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRFFUSmljVEpWUzJoRE9TMUdNak5ST0d4cFFrRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOmpDQTJicTJVS2hDOS1GMjNROGxpQkE%7C%7C?hl=en) — “5★ I can't say enough about Quality Home Heating. First they serviced my furnace and then installed a new oil tank. From the people on the p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMlprcEthMHN0YzFGUFZqaE5iVzVPYVROeUxXYxAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOnh2ZkpKa0stc1FPVjhNbW5OaTNyLWc%7C%7C?hl=en) — “5★ Dennis C. was great, very polite,  very friendly. He made sure that everything was working and clean. Thanks Dennis, hope to see you agai…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWT2IyWmxWMFJEVlhkcGRrRnBZVkYxTVhGdmJWRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOjVOb2ZlV0RDVXdpdkFpYVF1MXFvbVE%7C%7C?hl=en) — “5★ Dennis is a true professional and a credit to his trade. He did a thorough job and answered all of our questions.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSUlgyRjFhazVPVlRobFZXRTRVVkoxT1d4MU0yYxAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOjRRX2F1ak5OVThlVWE4UVJ1OWx1M2c%7C%7C?hl=en) — “5★ I could not be more pleased with Quality Home Heating and Air. Dennis Coleman was very professional. He removed parts showed and explaine…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0eVEzZFBhemhPWHpkdlRqY3pkVTVmTmtFeFdtYxAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOktyQ3dPazhOXzdvTjczdU5fNkExWmc%7C%7C?hl=en) — “5★ Half our heating systems stopped working so I called Quality Home Heating and they came the same day, late on a Friday, and restored the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMV1N6dEtKekpET1B3EAE!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CIHM0ogKELWSztKJzJDOPw%7C%7C?hl=en) — “5★ Mike Lopes removed my old oil tank and installed a new one. I found him to be very knowledgeable and courteous. The job was completed qui…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREdzVlUHBnRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CIHM0ogKEICAgIDDw5ePpgE%7C%7C?hl=en) — “5★ Kevin was great. He took the time with us to describe all options, and the pros and cons of each. His men did the job quickly and efficie…”
- Google shows a 4.9-star average from 140 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Home%20Heating%20%26%20Air&query_place_id=ChIJ3dfe6Enp5IkRj0QHgCDgOpA) — “Google: 4.9★ from 140 ratings”
- States it has served Plymouth, Bristol and Norfolk county towns since 1988 _(confidence: high)_
  - [Official Website](https://qualityhomeheating.net) — “Quality Home Heating & Air is a Massachusetts HVAC contractor offering oil, gas, propane and heat pump heating, water heater, and air condit…”
  - [Official Website](https://qualityhomeheating.net) — “Company history (self-reported): The company states it was established in 1988.”
  - [Official Website](https://qualityhomeheating.net) — “Stated service area (self-reported): East Bridgewater, Bridgewater, Halifax, Hanover, Hanson, Abington, Brockton, Rockland, West Bridgewater…”
- A 2026 review described a mini-split cleaning as rushed and billed as a full service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSFgxaE9NVkpLTjNKWGNHdHZOM2w1YUMxTFZWRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOnZHX1hOMVJKN3JXcGtvN3l5aC1LVVE%7C%7C?hl=en) — “1★ Not pleased. Technician basically sprayed my mini split with coil cleaner and lazily wiped the louvers and I was charged for a full mini …”
- A 2025 review flagged a $99 service-call fee charged before a small job was even assessed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oSWJuRkJhVGxsWkVsV05tdzJjekJFVEhKakxXYxAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOmhIbnFBaTllZElWNmw2czBETHJjLWc%7C%7C?hl=en) — “1★ Way too pricey for a small fix, watch out for the $99 service fee before they even look at the job.”
- A 2025 review described a furnace failing repeatedly overnight and one rude phone interaction with the office _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBcGZqdUV3EAE!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CIHM0ogKEICAgMCApfjuEw%7C%7C?hl=en) — “1★ Called Quality for my 78 yr old father in law who’s heating system had gone out during the night on Thursday into Friday.  The woman who …”
- A December 2025 review reported smoke filling the basement about 36 hours after a boiler cleaning, resolved by the company taking responsibility _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OWE1sZDVObVl3WnpCVlZuWTRZMEV3UjJSeWNGRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOmNXMld5NmYwZzBVVnY4Y0EwR2RycFE%7C%7C?hl=en) — “5★ I had a problem with a service that I had with Quality after a service to clean my boiler!! 36 hours after cleaning my boiler I had smoke…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRFFUSmljVEpWUzJoRE9TMUdNak5ST0d4cFFrRRAB!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CAIQACodChtycF9oOmpDQTJicTJVS2hDOS1GMjNROGxpQkE%7C%7C?hl=en) — “5★ I can't say enough about Quality Home Heating. First they serviced my furnace and then installed a new oil tank. From the people on the p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMV1N6dEtKekpET1B3EAE!2m1!1s0x0:0x903ae0208007448f!3m1!1s2@1:CIHM0ogKELWSztKJzJDOPw%7C%7C?hl=en) — “5★ Mike Lopes removed my old oil tank and installed a new one. I found him to be very knowledgeable and courteous. The job was completed qui…”
  - [Official Website](https://qualityhomeheating.net) — “Quality Home Heating & Air is a Massachusetts HVAC contractor offering oil, gas, propane and heat pump heating, water heater, and air condit…”
  - [Official Website](https://qualityhomeheating.net) — “Stated service area (self-reported): East Bridgewater, Bridgewater, Halifax, Hanover, Hanson, Abington, Brockton, Rockland, West Bridgewater…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Home%20Heating%20%26%20Air&query_place_id=ChIJ3dfe6Enp5IkRj0QHgCDgOpA): 4.9★ from 140 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Quality%20Home%20Heating%20%26%20Air&query_place_id=ChIJ3dfe6Enp5IkRj0QHgCDgOpA): Listed on this source
- [Official Website](https://qualityhomeheating.net): 38 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Donald Cooper · 2026-08-22**: I can't say enough about Quality Home Heating. First they serviced my furnace and then installed a new oil tank. From the people on the phone to the technicians that came to my home fantastic service.  Shout out to Dennis for his expertise and going under my crawl space. This will be the only furnac…
- **5/5 · Google Reviews · Jim C · 2026-08-22**: Dennis C. was great, very polite,  very friendly. He made sure that everything was working and clean. Thanks Dennis, hope to see you again
- **1/5 · Google Reviews · Misael Sanchez · 2026-08-20**: Not pleased. Technician basically sprayed my mini split with coil cleaner and lazily wiped the louvers and I was charged for a full mini split service
- **5/5 · Google Reviews · David Rumney · 2026-08-10**: Needed new thermostate. A nice young man diagnosed it quickly and put in a new one.
- **5/5 · Google Reviews · Paula Brito · 2026-07-27**: Steve was very professional. Very knowledgeable. Was able to diagnose the issue and quickly resolved the issue.
- **5/5 · Google Reviews · Paula Brito · 2026-07-27**: Steve was very professional very knowledgeable. Was able to explain the issue and the repair.
- **5/5 · Google Reviews · scott atkinson · 2026-07-16**: Dennis is a true professional and a credit to his trade. He did a thorough job and answered all of our questions.
- **5/5 · Google Reviews · Ron Medeiros · 2026-06-22**: Dennis did a great job
- **5/5 · Google Reviews · Paul Jose melo · 2026-06-18**: I could not be more pleased with Quality Home Heating and Air. Dennis Coleman was very professional. He removed parts showed and explained exactly what needed to be done and explained why. I was happy he put the company logo on my furnace. Quality Heating and Air will be the only company I will call…
- **5/5 · Google Reviews · Dirk Goldberg · 2026-05-31**: Steve was extremely helpful in letting me know the problem and what was needed to correct the issue. Very professional and left the area as clean as it was before he began the repair. I have also asked to be put on their list for normal services regarding my yearly service. The job was done in a tim…

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Data freshness: last scanned 2026-09-17T07:38:30.684Z.
Cite as: Quality Home Heating & Air — Tavlee (https://tavlee.com/contractor/quality-home-heating-and-air-acushnet)
Source: https://tavlee.com/contractor/quality-home-heating-and-air-acushnet
