---
title: "Quality Plumbing & Heating LLC"
description: "A 75-year-old house sprang a leak on the afternoon of Christmas Eve, and when the customer called Quality Plumbing & Heating in a panic, he answered right "
doc_version: "2026-11-03"
last_updated: "2026-11-03"
---

# Quality Plumbing & Heating LLC

**Trade:** Plumbing · **Address:** 55 Philip Ln, Dayville, CT 06241 · **Phone:** (860) 779-9474 · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 17 reviews across 2 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

A 75-year-old house sprang a leak on the afternoon of Christmas Eve, and when the customer called Quality Plumbing & Heating in a panic, he answered right away, came over, diagnosed the problem and repaired it before dark, according to a December 2025 Google review. The reviewer called the price reasonable. In October 2026, another Google reviewer wrote that the company helped on short notice with a well pump emergency. The Dayville, Connecticut business averages 4.6 stars from 39 Google ratings, and the Connecticut registry lists HVAC license HTG.0397195-S1, active, held by Quality Plumbing & Heating Inc.

In a September 2024 review, a customer wrote that Brian's truck broke down and had to be towed, that he went back to his shop and then came to their house, and that when he saw how dangerous their situation was, he fixed it free of charge. A November 2024 reviewer wrote that Brian responded quickly to two separate issues at their address in four months and diagnosed and addressed each one the same day. In a January 2022 review, a customer wrote that the company came out the same day, helped find and explain the problem, and charged nothing for coming out.

In a February 2026 one-star review, a customer wrote that they watched the owner of the business yell at their elderly father when he called to say a visit was no longer needed because the leak had been fixed, and that the father was told to "Figure it Out"; the father had also told the reviewer of an earlier promised end-of-day visit that never happened. In a September 2023 three-star review, a customer described a quick find and an admittedly temporary fix, a gruff manner, and three times he said he would be there before he showed up.

**Strengths:**
- Christmas Eve leak — repaired before dark in December 2025
- Same-day diagnosis — Brian handled two issues same day, per 2024
- Well pump emergency — short-notice help in October 2026

**Concerns:**
- Phone manner — owner yelled at an elderly caller, February 2026
- Arrival times — three missed in a September 2023 account

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- In a December 2025 review, a Christmas Eve leak in a 75-year-old house was diagnosed and repaired before dark at a reasonable price _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25adFVqUk5TemxxYkdsdGJrTnFNRTE2Y2pOVmIwRRAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CAIQACodChtycF9oOnZtUjRNSzlqbGltbkNqME16cjNVb0E%7C%7C?hl=en-US) — “5★ My darling 75 year old house decided to spring a leak on the afternoon of CHRISTMAS EVE of all times. I called Quality up in a panic and …”
- An October 2026 customer said the company helped on short notice with a well pump emergency _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kM2VrRk1lRTVRUmxwVFNHeG9SM2RhYUdaVVJIYxAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CAIQACodChtycF9oOnd3ekFMeE5QRlpTSGxoR3daaGZURHc%7C%7C?hl=en-US) — “5★ Quality Plumbing and Heating provided exceptional service and expertise on short notice related to a recent well pump emergency. I would …”
- In a September 2024 review, Brian fixed a dangerous situation free of charge after his truck broke down _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdl9HWU5BEAE!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CIHM0ogKEICAgICHv_GYNA%7C%7C?hl=en-US) — “5★ Brian is as real as it gets, this man had his truck breakdown, had to get it towed, went back to his shop, came to my house and when he s…”
- A November 2024 customer said Brian diagnosed and addressed two separate issues, each the same day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYdjV2QXhRRRAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CIHM0ogKEICAgIDXv5vAxQE%7C%7C?hl=en-US) — “5★ Brian is very responsive and professional. He has responded quickly to two separate issues at our address in the past four months and has…”
- A February 2026 customer said the owner yelled at their elderly father who called to cancel a visit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOcVRXOU9YMDFZWWpCaVFtWTRla2RqTlU1ZlEzYxAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CAIQACodChtycF9oOkNqTW9OX01YYjBiQmY4ekdjNU5fQ3c%7C%7C?hl=en-US) — “1★ Quality Plumbing does not provide "Quality Customer Service"!  I just witnessed the owner of the business yell at my elderly father when …”
- A September 2023 customer described a gruff manner and three missed arrival times _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNabG9QS0lBEAE!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CIHM0ogKEICAgICZloPKIA%7C%7C?hl=en-US) — “3★ Quickly found our issue and provided an admittedly temporary fix. Gruff manner.  Had to return to the house 3 times he said he would be t…”
- The Connecticut registry lists HVAC license HTG.0397195-S1, active, held by Quality Plumbing & Heating Inc _(confidence: medium)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0397195-S1 registry-verified active — registry holder of record: QUALITY PLUMBING & HEATING INC”
- 4.6 stars from 39 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Plumbing%20%26%20Heating%20LLC&query_place_id=ChIJbX6qYhwp5IkRpTI6uHeVJUs) — “Google: 4.6★ from 39 ratings”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kM2VrRk1lRTVRUmxwVFNHeG9SM2RhYUdaVVJIYxAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CAIQACodChtycF9oOnd3ekFMeE5QRlpTSGxoR3daaGZURHc%7C%7C?hl=en-US) — “5★ Quality Plumbing and Heating provided exceptional service and expertise on short notice related to a recent well pump emergency. I would …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25adFVqUk5TemxxYkdsdGJrTnFNRTE2Y2pOVmIwRRAB!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CAIQACodChtycF9oOnZtUjRNSzlqbGltbkNqME16cjNVb0E%7C%7C?hl=en-US) — “5★ My darling 75 year old house decided to spring a leak on the afternoon of CHRISTMAS EVE of all times. I called Quality up in a panic and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYeWZMVWFREAE!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CIHM0ogKEICAgIDXyfLUaQ%7C%7C?hl=en-US) — “5★ Great plummers. Fast effecent.  Great service”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdl9HWU5BEAE!2m1!1s0x0:0x4b259577b83a32a5!3m1!1s2@1:CIHM0ogKEICAgICHv_GYNA%7C%7C?hl=en-US) — “5★ Brian is as real as it gets, this man had his truck breakdown, had to get it towed, went back to his shop, came to my house and when he s…”

## License

Status: **active** (#HTG.0397195-S1, hvac) — verified against the official CT state registry on 2026-10-30, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Quality%20Plumbing%20%26%20Heating%20LLC&query_place_id=ChIJbX6qYhwp5IkRpTI6uHeVJUs): 4.6★ from 39 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Quality%20Plumbing%20%26%20Heating%20LLC&query_place_id=ChIJbX6qYhwp5IkRpTI6uHeVJUs): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Tim Audette · 2026-10-17**: Quality Plumbing and Heating provided exceptional service and expertise on short notice related to a recent well pump emergency. I would highly recommend. Will always be my first call.
- **1/5 · Google Reviews · Barbara Labbe · 2026-02-12**: Quality Plumbing does not provide "Quality Customer Service"!  I just witnessed the owner of the business yell at my elderly father when he called to let them know they didn't need to come to his house as the issue was resolved.

What my father never got to say was this his "Daughter" had just fixed…
- **5/5 · Google Reviews · Amelia South · 2025-12-24**: My darling 75 year old house decided to spring a leak on the afternoon of CHRISTMAS EVE of all times. I called Quality up in a panic and he answered right away. He came over, helped me calm down about it, diagnosed the problem, and repaired it before dark. The price was reasonable and the job was do…
- **5/5 · Google Reviews · Darrin Briere · 2025-06-04**: Extremely satisfied with the work and professionalism with this company.

Highly recommended to all.
- **5/5 · Google Reviews · Kevin Nicholson · 2025-02-27**: Got the problem resolved in the same day despite adversity.
- **5/5 · Google Reviews · Colin Billings · 2024-11-01**: Brian is very responsive and professional. He has responded quickly to two separate issues at our address in the past four months and has been able to diagnose and address each issue in the same day. I mentioned his name to another contractor working on our home and he also had great things to say. …
- **5/5 · Google Reviews · Debra Giambattista · 2024-10-28**: Great plummers. Fast effecent.  Great service
- **5/5 · Google Reviews · Shawn Rogers · 2024-09-10**: Brian is as real as it gets, this man had his truck breakdown, had to get it towed, went back to his shop, came to my house and when he saw how dangerous our situation was, the man fixed it, free of charge. I will never use another plumber again, thank you, the world needs more people like you.
- **5/5 · Google Reviews · Josh Crocco · 2024-05-31**: Extremely helpful and knowledgeable!
- **5/5 · Google Reviews · MELISSA MEYERS · 2024-03-27**: The team from Quality handled our repairs with professionalism, efficiency and cost-effectiveness. We were VERY happy with their service, and would definitely recommend them to our friends and family!

---

Data freshness: last scanned 2026-10-31T03:14:41.091Z.
Cite as: Quality Plumbing & Heating LLC — Tavlee (https://tavlee.com/contractor/quality-plumbing-and-heating-llc-dayville)
Source: https://tavlee.com/contractor/quality-plumbing-and-heating-llc-dayville

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