---
title: "Queen City Plumbing & Heating"
description: "Queen City Plumbing & Heating says on its Thumbtack profile that Roland Gosselin started the business in 1963 and that his son Joe later took over the fami"
doc_version: "2026-09-30"
last_updated: "2026-09-30"
---

# Queen City Plumbing & Heating

**Trade:** Plumbing · **Address:** 999 Candia Rd Unit 9, Manchester, NH 03109 · **Phone:** (603) 622-3184 · **Website:** http://qcplumbing.com/ · **Languages:** English

**Rating: 2.5/5** (medium confidence) — from 12 reviews across 6 sources.
67% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Queen City Plumbing & Heating says on its Thumbtack profile that Roland Gosselin started the business in 1963 and that his son Joe later took over the family business. Its BBB profile describes plumbing installations for new kitchens and bathrooms, hydro-jet pipe cleaning and blockage removal, and sewer, water-heater and boiler maintenance and repair.

A recent Thumbtack customer woke up to water leaking from a ceiling and light fixture; the company set up a visit the same day, fixed the issue, came back the same day to fix another issue with the pipes, and also fixed another sink in the house. In a 2024 review, a customer who was 1500 miles away said they came when they said they would and got the house heat after the oil had run out on a very cold day. In a 2023 review, a customer said Jim tried an auger on a kitchen sink clog before the old cast iron pipe was replaced, working in a rather tight space. A 2024 reviewer said Eric and Dan arrived on time, were clear about what the cost would be, and demonstrated that the fixtures worked when they were done.

A recent Google reviewer said the plumber was a no-show for a bathtub appointment and that the Friday morning visit was cancelled again. In a 2025 review, a customer said the office manager seldom responded to emails, the office phone was never answered, the job had multiple leaks when it was finished, and they no-showed a follow-up visit without calling to reschedule. A recent landlord said the only options offered for a kitchen sink replacement were a $350 Kohler or a basic sink faucet.

**Strengths:**
- Same-day leak repair — recent ceiling leak fixed the day it was reported
- Furnace start-up — a 2024 customer got heat after the oil ran out

**Concerns:**
- Missed appointments — recent bathtub visit was a no-show, then cancelled again
- Office responsiveness — a 2025 customer said emails and calls went unanswered
- Leaks after completion — a 2025 job had multiple leaks when finished

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says Roland Gosselin started the business in 1963 and his son Joe later took it over _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “About (Thumbtack, self-described): IN 1963, Roland Gosselin started his first business and established Queen City Plumbing & Heating Co. He …”
- Describes plumbing installations for kitchens and bathrooms, hydro-jet pipe cleaning, and sewer, water-heater and boiler maintenance and repair _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/manchester/profile/plumbing-and-heating/queen-city-plumbing-and-heating-0051-92059824) — “About (Better Business Bureau, self-described): Queen City Plumbing and Heating offers a variety of services including plumbing installation…”
- BBB grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/manchester/profile/plumbing-and-heating/queen-city-plumbing-and-heating-0051-92059824) — “Better Business Bureau grade: A+”
- Rated 4.3 stars on Google from 41 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Queen%20City%20Plumbing%20%26%20Heating&query_place_id=ChIJgxuCD7dP4okRULI9s8OURu4) — “Google: 4.3★ from 41 ratings”
- Rated 4.5 stars on Thumbtack from 24 ratings _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “Thumbtack: 4.5★ from 24 ratings”
- A recent customer's ceiling leak was fixed the same day, along with a pipe issue and another sink _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “5★ Queen City Plumbing & Heating to the rescue! We woke up to a room that had water leaking from the ceiling and light fixture. Thought it w…”
- In a 2024 review, a customer said they got the house heat after the oil ran out on a very cold day _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “5★ Thank you Queen City Plumbing and Heating you definitely nails us out of a cold situation! After making many calls to have my furnace fir…”
- A recent reviewer's bathtub appointment was a no-show and the next visit was cancelled again _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=17169574197643293264&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I reached out to Queen City Plumbing for a fairly basic bathtub issue. I set up an appointment and their plumber was a no-show. I receive…”
- In a 2025 review, a customer said the job had multiple leaks when finished and a follow-up visit was a no-show _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=17169574197643293264&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Working with Queen City Plumbing was extremely challenging, mostly due to a dysfunctional office team.  The office manager seldom respond…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://maps.google.com/?cid=17169574197643293264&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Jim did awesome and was professional. I had a kitchen sink clog that I tried a auger on myself to no avail. I let Jim know what I had tri…”
  - [Better Business Bureau](https://www.bbb.org/us/nh/manchester/profile/plumbing-and-heating/queen-city-plumbing-and-heating-0051-92059824) — “About (Better Business Bureau, self-described): Queen City Plumbing and Heating offers a variety of services including plumbing installation…”
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “5★ Queen City Plumbing & Heating to the rescue! We woke up to a room that had water leaking from the ceiling and light fixture. Thought it w…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/manchester/profile/plumbing-and-heating/queen-city-plumbing-and-heating-0051-92059824) — “About (Better Business Bureau, self-described): Queen City Plumbing and Heating offers a variety of services including plumbing installation…”
  - [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1) — “5★ Thank you Queen City Plumbing and Heating you definitely nails us out of a cold situation! After making many calls to have my furnace fir…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official NH state registry, never self-reported.
Re-check at the official registry: https://forms.nh.gov/licenseverification/

## Sources

- [Better Business Bureau](https://www.bbb.org/us/nh/manchester/profile/plumbing-and-heating/queen-city-plumbing-and-heating-0051-92059824): Listed on this source
- [Local News](https://queencityplumbing.ca/services): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Queen%20City%20Plumbing%20%26%20Heating&query_place_id=ChIJgxuCD7dP4okRULI9s8OURu4): 4.3★ from 41 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Queen%20City%20Plumbing%20%26%20Heating&query_place_id=ChIJgxuCD7dP4okRULI9s8OURu4): Listed on this source
- [Official Website](http://qcplumbing.com): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/nh/manchester/affordable-plumbing-services/queen-city-plumbing-heating/service/446062622881800207?spotlightWebMarkupEnabled=1): 4.5★ from 24 ratings

## Recent reviews

- **5/5 · Thumbtack · Robert F. · 2026-05-30**: Queen City Plumbing & Heating to the rescue! We woke up to a room that had water leaking from the ceiling and light fixture. Thought it was our roof but it was not. the company quickly reached out to us to set up a time the same day and before 5pm. The fixed the issue, and came back the same day to …
- **3/5 · Google Reviews · Jon B · 2026-04-14**: I had a kitchen sink that needed to be replaced and the only options from Queen City was a $350 Kohler instead of replacing the $80-$100 Glacier Bay. It would have been $100 in hourly rate to send the tech to Home Depot to get one. I was very disappointed in Queen City arriving to the job with a ver…
- **1/5 · Google Reviews · dlb — · 2026-04-13**: I reached out to Queen City Plumbing for a fairly basic bathtub issue. I set up an appointment and their plumber was a no-show. I received a phone call 10 minutes prior to my appointment explaining the plumber was in another town, running late, blah blah blah. This was 2pm in the afternoon so, not t…
- **1/5 · Google Reviews · Cody Murphy · 2025-12-08**: Working with Queen City Plumbing was extremely challenging, mostly due to a dysfunctional office team.  The office manager seldom responds to emails - most of my emails to them received no response. Their office phone was never answered. The only way I could successfully reach them was by calling th…
- **5/5 · Thumbtack · Purna S. · 2025-07-14**: My urgent project get done with in few hours so I am very thankful with service they provide.
- **3/5 · Thumbtack · Jon B. · 2025-02-11**: I had a kitchen sink that needed to be replaced and the only options from Queen City was a $350 Kohler instead of replacing the $80-$100 Glacier Bay. It would have been $100+ in hourly rate to send the tech to Home Depot to get one at least. I was very disappointed in Queen City arriving to the job …
- **5/5 · Thumbtack · Leo H. · 2024-12-19**: Thank you Queen City Plumbing and Heating you definitely nails us out of a cold situation! After making many calls to have my furnace fired up with no response till I got a hold of Queen Coty Plumbing and Heating! They got right back to me and scheduled a time to fire up the furnace as I was 1500 mi…
- **4/5 · Thumbtack · Rick r. · 2024-08-20**: Per hour labor rate was higher than expected, but they showed up promptly, explained what needed to be done and made the repair. Everything is working well.
- **Thumbtack · Nancy L. · 2024-05-23**: Eric and Dan were incredibly professional and arrived on time. They were very good at communicating exactly what the cost would be to perform the work and exactly what work they were expecting to do. Once they were done they stated all the issues had been addressed and demonstrated that the various …
- **Thumbtack · Sarah M. · 2024-02-20**: The two gentleman that came to the house were amazing. They explained what they were doing and what the cost would be up front and the work was very good. They cleaned up after themselves. Definitely recommend this company and would use them again.

---

Data freshness: last scanned 2026-09-30T05:09:13.012Z.
Cite as: Queen City Plumbing & Heating — Tavlee (https://tavlee.com/contractor/queen-city-plumbing-and-heating-manchester)
Source: https://tavlee.com/contractor/queen-city-plumbing-and-heating-manchester

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