--- title: "R & B Air Conditioning & Heating" description: "A recent customer said their A/C system was fixed within 20 minutes and called Bryan knowledgeable and kind. R & B Air Conditioning & Heating holds 4.7 sta" doc_version: "2026-10-17" last_updated: "2026-10-17" --- # R & B Air Conditioning & Heating **Trade:** HVAC / Heating & Cooling · **Address:** 2549 Boston Post Rd, Guilford, CT 06437 · **Phone:** (203) 453-6831 · **Website:** https://rbrefrig.com/ · **Languages:** English **Rating: 3.6/5** (medium confidence) — from 23 reviews across 4 sources. 91% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read A recent customer said their A/C system was fixed within 20 minutes and called Bryan knowledgeable and kind. R & B Air Conditioning & Heating holds 4.7 stars from 52 ratings on Google, and the company says it has been in business 42 years. A recent customer whose A/C failed during a July heatwave said the technician, expected in the mid afternoon, showed up around 9.30pm and took 10-15 minutes to fix the unit. A recent customer called technician Kevin friendly, professional and efficient, and said the company is more than fair with its pricing. A 2023 customer said Russ, called out to quote a propane furnace, encouraged them to keep their current AC and look at a fireplace insert instead, even though R&B does not install hearth products. A 2022 customer said that when their furnace had issues, the company was transparent about the options and did not try to immediately sell them a replacement. When that 2022 customer did replace the furnace, they said they received a fair quote and the installation was expedited because they had an infant in the house. A 2024 customer said that after several visits, R&B replaced a coil with a pinhole leak and agreed to top off the system until parts were sourced. A 2025 customer said R&B came out the same day, within 45 minutes of an inquiry, for commercial refrigeration maintenance, and that the tech, Franky, resolved both issues in less than a couple of hours. A 2025 customer who gave 2 stars said a technician got one AC unit running by replacing a capacitor, but said a second unit needed an electrician for a broken wire inside the wall; after he left, that customer found a loose wire at the thermostat and tightened it, and the unit started. That 2025 customer said a leak the technician blamed on a clogged drain line turned out to be a crack in the plastic drip tray, and that the company was still going to charge for the labor and parts. A 2024 customer said a tech could not diagnose their leaking AC, there was still no follow-up on a replacement part after 3 weeks, and they were charged $300 before another company diagnosed the problem. **Strengths:** - Fast A/C fixes — a recent customer said it was fixed within 20 minutes - A heatwave A/C repair — a recent customer's unit was fixed in 10-15 minutes - An honest evaluation — a 2023 customer was encouraged to keep their current AC - An expedited furnace install — a 2022 customer had an infant at home **Concerns:** - A missed thermostat wire — a 2025 customer was told to hire an electrician - An undiagnosed AC leak — a 2024 customer was charged $300 with no follow-up ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer said their A/C system was fixed within 20 minutes _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SNWRHUTJjMGsyZWtsVlNUQkJZVkpVTW1zd01HYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOnR5dGQ2c0k2eklVSTBBYVJUMmswMGc%7C%7C?hl=en-US) — “5★ Excellent, professional service. Bryan was extremely knowledgeable and kind. A/C system was fixed within 20 minutes. Could not recommend …” - Holds 4.7 stars from 52 ratings on Google _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=R%20%26%20B%20Air%20Conditioning%20%26%20Heating&query_place_id=ChIJVV6NXREr5okRrtHj9d0qXgE) — “Google: 4.7★ from 52 ratings” - The company says it has been in business 42 years _(confidence: medium)_ - [Official Website](https://rbrefrig.com) — “Self-reported 42 years in business” - A recent customer said the technician fixed a failed A/C unit in 10-15 minutes during a July heatwave _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMFl6SjVRMkZ0VjJ0dWQwMVpUbXhxWlhsaWVIYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOmM0YzJ5Q2FtV2tud01ZTmxqZXlieHc%7C%7C?hl=en-US) — “5★ My A/C failed during the heatwave on July 2nd ... called R&B in the morning on the 3rd... The technician called back that he will be at m…” - A 2023 customer said Russ encouraged them to keep their current AC rather than sell them new equipment _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSN0pmV0hBEAE!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgIDR7JfWHA%7C%7C?hl=en-US) — “5★ Russ is fantastic; we called him out to get a quote on a propane furnace. We have an old central air conditioner and baseboard heaters. R…” - A 2022 customer said a furnace installation was expedited because there was an infant in the house _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCc29HdFVBEAE!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICBsoGtUA%7C%7C?hl=en-US) — “5★ We have been using R&B for the maintenance and replacement of our furnace since we moved into our house. Today it can be hard to find a c…” - A 2025 customer said a technician blamed a broken wire in the wall that turned out to be a loose thermostat wire, and misread a cracked drip tray as a clogged drain line _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGeWVIVnVMVXRhUlU4emRrOVNOazlwWWtsak5VRRAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOlFyeHVuLUtaRU8zdk9SNk9pYkljNUE%7C%7C?hl=en-US) — “2★ I would like to start by saying that I will never be using these people again and I don’t think that you should either. I am giving 2 sta…” - A 2024 customer said a leaking AC went undiagnosed, a part follow-up never came after 3 weeks, and they were charged $300 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIdUtTNnpBRRAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICHuKS6zAE%7C%7C?hl=en-US) — “2★ Friendly interactions with the staff and techs, but the tech I got was not super knowledgeable. Couldn’t diagnose my leaking AC and told …” - Air conditioning repair and furnace service and replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SNWRHUTJjMGsyZWtsVlNUQkJZVkpVTW1zd01HYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOnR5dGQ2c0k2eklVSTBBYVJUMmswMGc%7C%7C?hl=en-US) — “5★ Excellent, professional service. Bryan was extremely knowledgeable and kind. A/C system was fixed within 20 minutes. Could not recommend …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMFl6SjVRMkZ0VjJ0dWQwMVpUbXhxWlhsaWVIYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOmM0YzJ5Q2FtV2tud01ZTmxqZXlieHc%7C%7C?hl=en-US) — “5★ My A/C failed during the heatwave on July 2nd ... called R&B in the morning on the 3rd... The technician called back that he will be at m…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkdWVuNDFnRRAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICduen41gE%7C%7C?hl=en-US) — “5★ Finally....... I found my "go to" Furnace company to service our Furnace boiler unit. Frank did a thorough job. Left the utility room Nea…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCc29HdFVBEAE!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICBsoGtUA%7C%7C?hl=en-US) — “5★ We have been using R&B for the maintenance and replacement of our furnace since we moved into our house. Today it can be hard to find a c…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SNWRHUTJjMGsyZWtsVlNUQkJZVkpVTW1zd01HYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOnR5dGQ2c0k2eklVSTBBYVJUMmswMGc%7C%7C?hl=en-US) — “5★ Excellent, professional service. Bryan was extremely knowledgeable and kind. A/C system was fixed within 20 minutes. Could not recommend …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMFl6SjVRMkZ0VjJ0dWQwMVpUbXhxWlhsaWVIYxAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CAIQACodChtycF9oOmM0YzJ5Q2FtV2tud01ZTmxqZXlieHc%7C%7C?hl=en-US) — “5★ My A/C failed during the heatwave on July 2nd ... called R&B in the morning on the 3rd... The technician called back that he will be at m…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfdDg2U0dBEAE!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgID_t86SGA%7C%7C?hl=en-US) — “5★ Thank you Annie you are great! And thank you Josh and Kevin for figuring out my furnace. I can sleep in my bed tonight with no worries. I…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkdWVuNDFnRRAB!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICduen41gE%7C%7C?hl=en-US) — “5★ Finally....... I found my "go to" Furnace company to service our Furnace boiler unit. Frank did a thorough job. Left the utility room Nea…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCc29HdFVBEAE!2m1!1s0x0:0x15e2addf5e3d1ae!3m1!1s2@1:CIHM0ogKEICAgICBsoGtUA%7C%7C?hl=en-US) — “5★ We have been using R&B for the maintenance and replacement of our furnace since we moved into our house. Today it can be hard to find a c…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=R%20%26%20B%20Air%20Conditioning%20%26%20Heating&query_place_id=ChIJVV6NXREr5okRrtHj9d0qXgE): 4.7★ from 52 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=R%20%26%20B%20Air%20Conditioning%20%26%20Heating&query_place_id=ChIJVV6NXREr5okRrtHj9d0qXgE): Listed on this source - [Official Website](https://rbrefrig.com): 42 yrs in business · Self-reported profile and service details - [Local News](https://ctsheatingandcooling.com/guilford-ct/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Rachael Tyrrel · 2026-08-01**: Excellent, professional service. Bryan was extremely knowledgeable and kind. A/C system was fixed within 20 minutes. Could not recommend more highly! - **5/5 · Google Reviews · Karina Altieri · 2026-07-29**: ⭐⭐⭐⭐⭐ Excellent Service — Highly Recommended! I had an excellent experience with R&B Air conditioning and Heating. From beginning to end, they were professional, knowledgeable, reliable, and courteous. They took the time to explain everything clearly, answered all of my questions. Deborah The fron… - **5/5 · Google Reviews · ArtL · 2026-07-04**: My A/C failed during the heatwave on July 2nd ... called R&B in the morning on the 3rd... The technician called back that he will be at my place in the mid afternoon...he showed up like 9.30pm. Have no issue with that ... the temp was still in the high 90s and I can only imagine how many A/Cs failed… - **5/5 · Google Reviews · VICTORIA RAUCCI · 2026-04-21**: I would give this company 20 stars if I could. Customer service is top notch, and Kevin, the technician, is friendly, professional and efficient. The company responds quickly and is more than fair with their pricing. - **2/5 · Google Reviews · Johnny Hauser · 2025-12-08**: I would like to start by saying that I will never be using these people again and I don’t think that you should either. I am giving 2 stars instead of only 1 because they were able to fix one of our AC units, but that’s the only thing they fixed. We called them out to check both of our AC units beca… - **5/5 · Google Reviews · Grey Goat Farmtique · 2025-10-08**: Great service! I’ve had multiple companies come out to do maintenance on commercial refrigeration. R&B came out same day within 45 minutes of making an inquiry. The service tech, Franky, was knowledgeable and professional, and had both issues resolved in less than a couple of hours. Huge relief to… - **5/5 · Google Reviews · Linda Rakocy · 2025-04-01**: Great family run company. I can't say enough wonderful things about them. From when Annie first scheduled it to the guys who do the actual installation. They were professional, clean, on time and very respectful of my house. - **5/5 · Google Reviews · Linda Schroeder · 2025-01-28**: Thank you Annie you are great! And thank you Josh and Kevin for figuring out my furnace. I can sleep in my bed tonight with no worries. I know who I could call. Thank you R& B heating and cooling. - **5/5 · Google Reviews · Mg Ewi · 2024-10-13**: Great 1st experience. Tech advised me of the potential problems and probable solutions before getting my system running again. They're super busy, I reckon because they're doing a great job as a company. Annie is super helpful and runs a tight ship. I will be recommending them to all my contacts… - **2/5 · Google Reviews · Christian C · 2024-08-31**: Friendly interactions with the staff and techs, but the tech I got was not super knowledgeable. Couldn’t diagnose my leaking AC and told me to wait on a follow up for a replacement part. Still no follow up after 3 weeks despite calling the office to prompt an update from the tech. My AC is still lea… --- Data freshness: last scanned 2026-10-13T13:01:52.258Z. Cite as: R & B Air Conditioning & Heating — Tavlee (https://tavlee.com/contractor/r-and-b-air-conditioning-and-heating-guilford) Source: https://tavlee.com/contractor/r-and-b-air-conditioning-and-heating-guilford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)