--- title: "R & G Pellet Stoves LLC" description: "R & G Pellet Stoves LLC installs, cleans and repairs pellet stoves. Its Google average is 4.8 stars from 29 ratings. In October 2026 a customer wrote that " doc_version: "2026-11-03" last_updated: "2026-11-03" --- # R & G Pellet Stoves LLC **Trade:** HVAC / Heating & Cooling · **Phone:** (203) 235-0033 · **Languages:** English **Rating: 3.8/5** (medium confidence) — from 23 reviews across 3 sources. 91% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read R & G Pellet Stoves LLC installs, cleans and repairs pellet stoves. Its Google average is 4.8 stars from 29 ratings. In October 2026 a customer wrote that they had an issue with the control panel and within a day Rob came out and fixed it. Another October 2026 reviewer said R & G installed their pellet stove when they bought their house five years ago and has serviced it ever since, and that they are on time, know what they are doing and are polite. In March 2026 a reviewer wrote that their pellet stove kept shutting off even after they tried maintenance and a new fan themselves. Within a half hour of the call, Rob believed it was the sensor; he ordered the part for the older stove, came out, cleaned it and put the sensor in, and the reviewer said they have not had an issue since. In a June 2025 review, a customer said Rob walked them through clearing ash that wind had clogged in the stove, by phone, until it went on again; they called Rob very fair with his pricing and said they trust only Rob and Greg with their stove. In a December 2022 review, a customer whose stove stopped working said the company they bought it from could not service it until January 31; Rob spent 30 minutes on the phone trying to troubleshoot, then said he would be out the next week; Rob identified the issue, showed them and fixed it. A January 2022 reviewer said R & G was the only place that picked up when they called about their Castile pellet stove insert, and that Greg quickly diagnosed the issue and answered later questions within minutes on a Saturday morning. In a November 2021 review, a customer said Rob cleaned two pellet stoves and both chimney liners and explained the settings for each. In January 2022 a customer who had booked off-season cleaning and service for two Harmon pellet stoves said the technician drove away, saying he could not service the stoves because they were dirty with ash from the day before, and that the owner never returned several calls. In a November 2021 review, a customer rated the visit 4 stars, praising the service but saying the technician's parts prices were well above what they found online, before installation and taxes. **Strengths:** - Quick repair visits — October 2026 control panel fixed within a day - Phone troubleshooting — Rob walked a 2025 customer through an ash clog - Long-term service — one customer serviced for five years since install **Concerns:** - Refused service visit — January 2022 technician left over ash in stoves - Parts pricing — November 2021 customer found parts priced above online ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.8 stars on Google from 29 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=R%20%26%20G%20Pellet%20Stoves%20LLC&query_place_id=ChIJTXbJt3yx54kRj59nUnLgYG4) — “Google: 4.8★ from 29 ratings” - In October 2026 Rob came out within a day and fixed a control-panel issue _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdHRPMEJBEAE!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICWttO0BA%7C%7C?hl=en-US) — “5★ Absolutely the most Professional and courteous company around. We had an issue with the control panel and within a day Rob came out and f…” - A customer said R & G installed their pellet stove five years ago and has serviced it since _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwVWVXRm1lRkZyUTBwdlJuWnRiVGxmY2xVeFptYxAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CAIQACodChtycF9oOlpUeWFmeFFrQ0pvRnZtbTlfclUxZmc%7C%7C?hl=en-US) — “5★ I've used R & G pellet stoves for the last 5 years. They installed my pellet stove when I bought my house and have serviced it ever sinc…” - In March 2026 Rob diagnosed a failing sensor on an older pellet stove, ordered the part and installed it _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjM2FGTkxkRk0xZWtWcFlYRlhNV2d4ZW1JNVQwRRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CAIQACodChtycF9oOjc3aFNLdFM1ekVpYXFXMWgxemI5T0E%7C%7C?hl=en-US) — “5★ Rob was a life saver for us this winter! Our pellet stove kept shutting off and we tried to resolve the issue ourselves with some maint…” - In June 2025 Rob talked a customer through clearing a wind-driven ash clog by phone _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poSVNsVlVYME5VYkdoNGFUbDNVRzlVZW1reVJtYxAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CAIQACodChtycF9oOjhISlVUX0NUbGh4aTl3UG9UemkyRmc%7C%7C?hl=en-US) — “5★ Rob is a great guy. We have known him since we bought our stove at Afterglow 10 years ago . He’s knowledgeable and very very fair with hi…” - In December 2022 Rob troubleshot by phone for 30 minutes, then identified and fixed the stove's issue _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCbXNxWHl3RRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICBmsqXywE%7C%7C?hl=en-US) — “5★ Customer service at it's BEST! We called R&G Pellet last week because our stove stopped working and the company we bought it from said t…” - In January 2022 Greg diagnosed a Castile pellet stove insert and answered follow-up questions quickly _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtZ3JpMEhnEAE!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgIDmgri0Hg%7C%7C?hl=en-US) — “5★ Greg has been amazing throughout this whole process. I consider myself somewhat adept at fixing things, so when I reached my wits end wit…” - In November 2021 Rob cleaned two pellet stoves and both chimney liners _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHNmRYRmdBRRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICG6dXFgAE%7C%7C?hl=en-US) — “5★ Rob came out to clean two pellet stoves today. He did an outstanding job cleaning both stoves and both chimney liners. Took the time to…” - In January 2022 a technician left without servicing two Harmon stoves, citing ash, and the owner did not return calls _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURteExMWWpRRRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgIDmxLLYjQE%7C%7C?hl=en-US) — “1★ We booked a cleaning and service for two Harmon pellet stoves off season. They told us it would cost more but we were ok with that. The…” - A November 2021 customer found the technician's parts prices well above online prices _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHXzlEbll3EAE!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICG_9DnYw%7C%7C?hl=en-US) — “4★ Had technician out to house to fix problem with pellet stove Very courteous and wore face mask Replaced parts that were needed and answer…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdHRPMEJBEAE!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICWttO0BA%7C%7C?hl=en-US) — “5★ Absolutely the most Professional and courteous company around. We had an issue with the control panel and within a day Rob came out and f…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjM2FGTkxkRk0xZWtWcFlYRlhNV2d4ZW1JNVQwRRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CAIQACodChtycF9oOjc3aFNLdFM1ekVpYXFXMWgxemI5T0E%7C%7C?hl=en-US) — “5★ Rob was a life saver for us this winter! Our pellet stove kept shutting off and we tried to resolve the issue ourselves with some maint…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCbXNxWHl3RRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICBmsqXywE%7C%7C?hl=en-US) — “5★ Customer service at it's BEST! We called R&G Pellet last week because our stove stopped working and the company we bought it from said t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHNmRYRmdBRRAB!2m1!1s0x0:0x6e60e07252679f8f!3m1!1s2@1:CIHM0ogKEICAgICG6dXFgAE%7C%7C?hl=en-US) — “5★ Rob came out to clean two pellet stoves today. He did an outstanding job cleaning both stoves and both chimney liners. Took the time to…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=R%20%26%20G%20Pellet%20Stoves%20LLC&query_place_id=ChIJTXbJt3yx54kRj59nUnLgYG4): 4.8★ from 29 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=R%20%26%20G%20Pellet%20Stoves%20LLC&query_place_id=ChIJTXbJt3yx54kRj59nUnLgYG4): Listed on this source - [Local News](https://connecticutcontractorcheck.com/p/ct-hic-654734): Listed on this source ## Recent reviews - **5/5 · Google Reviews · ARTURO ASHEÉ · 2026-10-20**: Absolutely the most Professional and courteous company around. We had an issue with the control panel and within a day Rob came out and fixed it and out stove is working perfectly. Excellent service highly recommended!! We’re so glad to have them as our pellet stove service provider!👍🏻👍🏻👍🏻👍�… - **5/5 · Google Reviews · Erica Wlodkowski · 2026-10-13**: I've used R & G pellet stoves for the last 5 years. They installed my pellet stove when I bought my house and have serviced it ever since. They are always on time, know what they are doing and polite . If you're needing a pellet stove company, they are the one to use! - **5/5 · Google Reviews · tim walsh · 2026-06-24**: Technician was very thorough and pleasant to deal with. R&G should be proud to have him working for them . I would absolutely recommend them to everyone! - **5/5 · Google Reviews · Yoshi “video game whisperer” Boy · 2026-03-20**: Rob was a life saver for us this winter! Our pellet stove kept shutting off and we tried to resolve the issue ourselves with some maintenance and new fan etc and it still would happen. We call R & G Pellet and within a half hour he believed it was the sensor. He ordered the part (older stove so … - **5/5 · Google Reviews · Elle · 2025-06-23**: Rob is a great guy. We have known him since we bought our stove at Afterglow 10 years ago . He’s knowledgeable and very very fair with his pricing. Our stove stopped working in March. I called him . He thought it was because the day before was very warm but windy. The wind caused ash to clog the sto… - **5/5 · Google Reviews · Anthony Corsino · 2025-03-18**: R & G have been servicing my pellet stove for over 10 years and I highly recommend them. Amazing work. - **5/5 · Google Reviews · Robert Gribko · 2024-12-23**: Great service, after the first attempt to fix the 20 year old stove was unsuccessful, Rob called immediately, came out the same day and rectified the issues.. - **5/5 · Google Reviews · Jason Herndon · 2024-12-18**: Met Rob from R&G for a service call on our pellet stove. Appointment was set, confirmed the day before and Rob arrived on time. He was careful to put on protective boots and laid a blanket out in his workspace. Communication and repair/maintenance he helped me to clearly understand. Good service… - **5/5 · Google Reviews · Curtis Anderson · 2024-10-11**: I’ve used R&G for many years and can’t say enough about how great they are. They show up on time and do a great job. Greg is an excellent tech with a great personality. I’d highly recommend them for all of your stove needs. - **5/5 · Google Reviews · Ken Holyst · 2024-04-30**: We started using R&G a year or two ago for our Harmon pellet stove, my mom's Cozy pellet stove and my daughter's Quadrafire wood fireplace insert. Rob has done an excellent job maintaining our stoves, advising on repairs, does quality work, reliable, and are glad we switched R&G. --- Data freshness: last scanned 2026-10-30T20:03:00.785Z. Cite as: R & G Pellet Stoves LLC — Tavlee (https://tavlee.com/contractor/r-and-g-pellet-stoves-llc) Source: https://tavlee.com/contractor/r-and-g-pellet-stoves-llc ## Sitemap [Full site index](https://tavlee.com/sitemap.md)