# R.Fresolo Plumbing & Heating Inc. **Trade:** Plumbing · **Address:** 11 Dexter St, Worcester, MA 01607 · **Phone:** (508) 752-0045 · **Website:** http://www.fresoloplumbing.com/ · **Languages:** English **Rating: 4.7/5** (medium confidence) — from 10 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read R. Fresolo Plumbing & Heating Inc. is a Worcester-based, family-owned plumbing and HVAC company that says it has served Worcester County since 1978. Its stated work includes plumbing, heating, air conditioning, drain cleaning, water heaters, gas-system conversions, and ductless installations; the company also lists PHCC of MA, ACCA, BBB, Angie's List, and Mass Save affiliations. Recent Google reviewers describe concrete work rather than generic praise: a June 2026 customer reported a rapid water-heater replacement after a leak, including a quote and code-required venting; a March 2026 review described a large boiler and heating-system replacement with radiant-heating modifications; and a January 2026 reviewer praised prompt service and repeated help. Other recent accounts mention remote boiler troubleshooting, next-morning service, careful cleanup, and a heat-pump installation. The profile has a verified active Massachusetts plumber license 9747-PL-M listing Rocco Fresolo as holder, while the company website and BBB also publish additional license numbers that remain self-reported or directory-listed here. BBB reports an A+ grade and accreditation, while the review platforms differ modestly: Google shows 4.5 stars from 49 ratings and Porch shows 4.6 from 79. Confirm the exact license scope and current pricing/availability when booking. **Strengths:** - Water heaters — rapid response and detailed replacement work praised - Boiler systems — complex replacements and troubleshooting described - Prompt service — recent reviewers cite fast scheduling and response - Respectful crews — reviewers mention explanations, care, and cleanup - Active plumber license — state registry lists 9747-PL-M active **Concerns:** - License scope — confirm self-reported numbers with Massachusetts agencies - Rating spread — Google and Porch counts and averages differ **Where sources disagree:** - Google reports 4.5 stars from 49 ratings, while Porch reports 4.6 from 79 ratings. - The website says founded in 1978, while BBB lists business started in 1980 and 46 years in business. - The state registry verifies plumber license 9747-PL-M to Rocco Fresolo; other website and BBB license numbers are not all registry-verified in this pass. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company describes itself as family-owned and serving Worcester County since 1978. _(confidence: high)_ - [Official Website](http://www.fresoloplumbing.com) — “R. Fresolo Plumbing & Heating Inc. is a family-owned and operated full-service plumbing, heating, air-conditioning, and HVAC contractor serv…” - [Official Website](http://www.fresoloplumbing.com) — “Company history (self-reported): Founded in 1978 and family-owned and operated, providing plumbing, heating, and air-conditioning services i…” - Published services include plumbing, heating, air conditioning, drain cleaning, water heaters, gas-system conversions, and ductless installations. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Services offered (Better Business Bureau): plumbing, heating, air conditioning, drain cleaning, water heaters, gas system conversions, ductl…” - Recent customers describe rapid water-heater response, boiler and radiant-heating replacement, troubleshooting help, and prompt next-morning service. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOb1gxcEJlVEZaVmpWUVRqVXdTR1ZIUzJSWUxVRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CAIQACodChtycF9oOkNoX1pBeTFZVjVQTjUwSGVHS2RYLUE%7C%7C?hl=en) — “5★ These guys are really good. Our HW Heater "died" and was leaking all over the floor. Rocky responded really fast, gave me a quote for a w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oRFdqUklWR0Y2YjJ0Q1FUQTFXa2g1YjJ4TFNFRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CAIQACodChtycF9oOnhDWjRIVGF6b2tCQTA1Wkh5b2xLSEE%7C%7C?hl=en) — “5★ R. Fresolo was exceptional!!! We had a rather large heating/boiler systems replaced including complicated plumbing, mixing valves, radian…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25odGRVY3hOWEpmWTFoNFIxSk9ka2s1TTJad1JtYxAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CAIQACodChtycF9oOnhtdUcxNXJfY1h4R1JOdkk5M2ZwRmc%7C%7C?hl=en) — “5★ Can’t say enough about Rocky - absolutely fantastic. My boiler was broken and though he wasn’t able to get to my house he stepped away…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnNk9tXzNBRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CIHM0ogKEICAgMCg6Om_3AE%7C%7C?hl=en) — “5★ Rocky and his employees were extremely helpful to work with. Response time was prompt, and they were able to service our home first thing…” - A state registry lists Massachusetts plumber license 9747-PL-M as active with Rocco Fresolo as holder. _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9747-PL-M registry-verified active — registry holder of record: Rocco Fresolo” - BBB lists an A+ grade and accreditation for the Worcester business. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Better Business Bureau: accredited / certified / member” - Google lists 4.5 stars from 49 ratings and Porch lists 4.6 stars from 79 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=R.Fresolo%20Plumbing%20%26%20Heating%20Inc.&query_place_id=ChIJ41hHbnEG5IkR6J0dlBP29F8) — “Google: 4.5★ from 49 ratings” - [Porch](https://pro.porch.com/worcester-ma/plumbers/r-fresolo-plumbing-and-heating-inc-/pp) — “Porch: 4.6★ from 79 ratings” - The website publishes additional license numbers as self-reported claims, while BBB lists several license records separately; their scope should be confirmed with Massachusetts agencies. _(confidence: medium)_ - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): Master Plumbers License 9747” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): Master Plumbers License 15654” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): MA Plumbing Corporation License 2500” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): MA Sheetmetal Mechanic License 14” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): MA Sheetmetal Mechanic License 15” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): Oil Burner License” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): Home Improvement Contractor License” - [Official Website](http://www.fresoloplumbing.com) — “Self-reported license/registration number (NOT verified against any registry): MA CSL License” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Division of Professional Licensure license 14” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Massachusetts Department of Public Safety and Inspections license SC-005915” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Massachusetts Department of Public Safety and Inspections license BU-317990” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Board of State Examiners of Plumbers & Gas Fitters license 9747” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Board of State Examiners of Plumbers & Gas Fitters license 18785” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Board of State Examiners of Plumbers & Gas Fitters license 2749” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Licence listed on Better Business Bureau: Board of State Examiners of Plumbers & Gas Fitters license 2500” - Specializes in Plumbing _(confidence: high)_ - [Official Website](http://www.fresoloplumbing.com) — “R. Fresolo Plumbing & Heating Inc. is a family-owned and operated full-service plumbing, heating, air-conditioning, and HVAC contractor serv…” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Services offered (Better Business Bureau): plumbing, heating, air conditioning, drain cleaning, water heaters, gas system conversions, ductl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOb1gxcEJlVEZaVmpWUVRqVXdTR1ZIUzJSWUxVRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CAIQACodChtycF9oOkNoX1pBeTFZVjVQTjUwSGVHS2RYLUE%7C%7C?hl=en) — “5★ These guys are really good. Our HW Heater "died" and was leaking all over the floor. Rocky responded really fast, gave me a quote for a w…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Official Website](http://www.fresoloplumbing.com) — “R. Fresolo Plumbing & Heating Inc. is a family-owned and operated full-service plumbing, heating, air-conditioning, and HVAC contractor serv…” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212) — “Services offered (Better Business Bureau): plumbing, heating, air conditioning, drain cleaning, water heaters, gas system conversions, ductl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oRFdqUklWR0Y2YjJ0Q1FUQTFXa2g1YjJ4TFNFRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CAIQACodChtycF9oOnhDWjRIVGF6b2tCQTA1Wkh5b2xLSEE%7C%7C?hl=en) — “5★ R. Fresolo was exceptional!!! We had a rather large heating/boiler systems replaced including complicated plumbing, mixing valves, radian…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2MDV5SGtRRRAB!2m1!1s0x0:0x5ff4f613941d9de8!3m1!1s2@1:CIHM0ogKEICAgIDv05yHkQE%7C%7C?hl=en) — “5★ Rocky, I am pleased with the electric heat pump system that was installed. Rodney who installed the unit was very good on answering all…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#9747-PL-M, plumber) — verified against the official MA state registry on 2026-08-24, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=R.Fresolo%20Plumbing%20%26%20Heating%20Inc.&query_place_id=ChIJ41hHbnEG5IkR6J0dlBP29F8): 4.5★ from 49 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=R.Fresolo%20Plumbing%20%26%20Heating%20Inc.&query_place_id=ChIJ41hHbnEG5IkR6J0dlBP29F8): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/r-fresolo-plumbing-and-heating-inc-0261-208212): Listed on this source - [Official Website](http://www.fresoloplumbing.com): 48 yrs in business · Self-reported profile and service details - [Porch](https://pro.porch.com/worcester-ma/plumbers/r-fresolo-plumbing-and-heating-inc-/pp): 4.6★ from 79 ratings ## Recent reviews - **5/5 · Google Reviews · Pamela Bowler · 2026-07-08**: Always happy working with Fresolo. Rocky tries very hard to accommodate your needs. Had a toilet replaced but had certain concerns about what might be best and he worked to find the right solution. His employee, Rodney, was very polite and got the job done. - **5/5 · Google Reviews · John A. · 2026-06-10**: These guys are really good. Our HW Heater "died" and was leaking all over the floor. Rocky responded really fast, gave me a quote for a water heater replacement from photo's and text messages. The quote included everything I needed to see. They included a State brand 50 Gallon Power Vented Natural … - **5/5 · Google Reviews · WW Worc WW Worc · 2026-03-18**: R. Fresolo was exceptional!!! We had a rather large heating/boiler systems replaced including complicated plumbing, mixing valves, radiant heating and a whole host of other modifications. It was clear throughout that the team of guys are extremely experienced plumbing and heating professional trades… - **5/5 · Google Reviews · Matthew Gemme · 2026-01-29**: Prompt, professional, thorough and knowledgeable. They have saved my skin more than once. - **5/5 · Google Reviews · Sck4020 · 2025-12-15**: Can’t say enough about Rocky - absolutely fantastic. My boiler was broken and though he wasn’t able to get to my house he stepped away to get on face time with me -to troubleshoot and assist. He got my hot water back on and I can’t thank you enough! - **5/5 · Google Reviews · Kathryn Raymond · 2025-12-08**: I have been doing business with Fresolo Plumbing for 15+ years. Today, I had a leak in my heating system flooding half the basement. The increased pressure in the heating system caused pressure to increase in the toilet. A leak developed in the toilet with water coming out if the ceiling. Two frien… - **5/5 · Google Reviews · Joey · 2025-11-14**: Great plumbers, guys came and did a great job installing my new boiler and adding heatting in other rooms. Very reliable and resourceful. Thanks and Happy Holidays blessings - **5/5 · Google Reviews · Jillian Karns · 2025-02-13**: Rocky and his employees were extremely helpful to work with. Response time was prompt, and they were able to service our home first thing the following morning. The employee was very professional and respectful in my home, made sure I was happy with his work, and cleaned up after himself before leav… - **5/5 · Google Reviews · Aixa · 2025-01-17**: Today this morning I met Rodney. He's very professional, kind and very knowledgeable. He took the time to explain the work that he was doing and also educated me in things to look for in my boiler water levels etc to make sure that everything runs smoothly and offer his services for the future, just… - **5/5 · Google Reviews · Susan LeRoy · 2024-12-23**: Rocky, I am pleased with the electric heat pump system that was installed. Rodney who installed the unit was very good on answering all my questions,very polite, and very knowledgeable. also Jose the electrician was a bonus to the job. you should be very proud of having such good men on your te… --- Data freshness: last scanned 2026-08-24T05:41:13.913Z. Cite as: R.Fresolo Plumbing & Heating Inc. — Tavlee (https://tavlee.com/contractor/r-fresolo-plumbing-and-heating-inc-worcester) Source: https://tavlee.com/contractor/r-fresolo-plumbing-and-heating-inc-worcester