# R.J. LaCroix Five Star Service **Trade:** Flooring · **Part of:** Diversified Restoration & Cleaning, Inc. · **Address:** 2 Ames St #2002, Worcester, MA 01610 · **Phone:** (508) 755-6372 · **Website:** http://rjlacroixfivestarservice.com/ · **Languages:** English **Rating: 3.3/5** (low confidence) — from 1 reviews across 3 sources. ## The honest read R.J. LaCroix Five Star Service is a Worcester-based flooring and cleaning company that says it has served the area since 1988. The company describes itself as locally owned and owner operated, and says it operates under Diversified Restoration & Cleaning, Inc. Its own service list covers carpet and upholstery cleaning, flooring sales and installation, air-duct and dryer-vent cleaning, and 24-hour water and fire damage restoration. A 2023 Google review describes a specific Persian rug cleaning: Rich took a 9-by-12 wool rug to the company’s factory, washed it twice because of prior cleaning products, and returned it in perfect condition. The same reviewer also mentions a tile-floor renovation and says they had used LaCroix for several projects; that is one customer’s dated account, not a current service guarantee. Google shows five stars from four ratings, while the written history available here is one review, so ask for current examples and references for the particular work you need. The company advertises residential and commercial work across Worcester County and lists nearby Massachusetts and northeastern Connecticut towns. If you need emergency water or fire cleanup, confirm the response window, insurance handling, and which work is performed by LaCroix versus its stated operating umbrella before booking. For flooring, carpet, upholstery, or restoration jobs, get the scope and finish expectations in writing. **Strengths:** - Detailed rug work — 2023 reviewer described two washes and a perfect-condition return - Long local history — company says it has served customers since 1988 - Broad restoration scope — site lists water and fire damage response **Concerns:** - Thin written history — one dated review is available here - Current scope — confirm response times and restoration arrangements before booking ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company says it has offered professional cleaning services since 1988. _(confidence: medium)_ - [Official Website](http://rjlacroixfivestarservice.com) — “Company history (self-reported): The site says R J Lacroix Professional Cleaning Services has offered service since 1988.” - The company describes itself as locally owned and owner operated. _(confidence: medium)_ - [Official Website](http://rjlacroixfivestarservice.com) — “Ownership (self-reported): Locally owned and owner operated.” - The website says it operates under Diversified Restoration & Cleaning, Inc. _(confidence: medium)_ - [Official Website](http://rjlacroixfivestarservice.com) — “Operates under (self-reported): Diversified Restoration & Cleaning, Inc. (network)” - A 2023 Google reviewer described twice-washed Persian rug cleaning and a successful tile-floor renovation. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadVlIS3lRRRAB!2m1!1s0x0:0x963856cc2378db6c!3m1!1s2@1:CIHM0ogKEICAgIDZuYHKyQE%7C%7C?hl=en) — “5★ Extra review: Using marketplace, I picked up a 9x12 wool Persian rug (red with blue borders)for $200. Immediately called Rich who was ab…” - The company states that it provides carpet, upholstery, flooring, air-duct, dryer-vent, and water/fire restoration services. _(confidence: high)_ - [Official Website](http://rjlacroixfivestarservice.com) — “R.J. LaCroix Five Star Service provides residential and commercial carpet, upholstery, flooring, air-duct and dryer-vent cleaning, floor-cov…” - The available Google review is strongly positive and describes specific completed work. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadVlIS3lRRRAB!2m1!1s0x0:0x963856cc2378db6c!3m1!1s2@1:CIHM0ogKEICAgIDZuYHKyQE%7C%7C?hl=en) — “5★ Extra review: Using marketplace, I picked up a 9x12 wool Persian rug (red with blue borders)for $200. Immediately called Rich who was ab…” - Specializes in Flooring _(confidence: high)_ - [Official Website](http://rjlacroixfivestarservice.com) — “R.J. LaCroix Five Star Service provides residential and commercial carpet, upholstery, flooring, air-duct and dryer-vent cleaning, floor-cov…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadVlIS3lRRRAB!2m1!1s0x0:0x963856cc2378db6c!3m1!1s2@1:CIHM0ogKEICAgIDZuYHKyQE%7C%7C?hl=en) — “5★ Extra review: Using marketplace, I picked up a 9x12 wool Persian rug (red with blue borders)for $200. Immediately called Rich who was ab…” - Also offers Specialty Services _(confidence: high)_ - [Official Website](http://rjlacroixfivestarservice.com) — “R.J. LaCroix Five Star Service provides residential and commercial carpet, upholstery, flooring, air-duct and dryer-vent cleaning, floor-cov…” - Also offers Remediation Services _(confidence: high)_ - [Official Website](http://rjlacroixfivestarservice.com) — “R.J. LaCroix Five Star Service provides residential and commercial carpet, upholstery, flooring, air-duct and dryer-vent cleaning, floor-cov…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=R.J.%20LaCroix%20Five%20Star%20Service&query_place_id=ChIJHTqa6dkF5IkRbNt4I8xWOJY): 5.0★ from 4 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=R.J.%20LaCroix%20Five%20Star%20Service&query_place_id=ChIJHTqa6dkF5IkRbNt4I8xWOJY): Listed on this source - [Official Website](http://rjlacroixfivestarservice.com): 38 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · Time Team · 2023-10-04**: Extra review: Using marketplace, I picked up a 9x12 wool Persian rug (red with blue borders)for $200. Immediately called Rich who was able to take it to his cleaning factory. He washed twice due to the prior homeowners use of carpet cleaning products. He returned a rug in perfect condition. His … --- Data freshness: last scanned 2026-08-24T07:56:11.480Z. Cite as: R.J. LaCroix Five Star Service — Tavlee (https://tavlee.com/contractor/r-j-lacroix-five-star-service-worcester) Source: https://tavlee.com/contractor/r-j-lacroix-five-star-service-worcester