# Real Deal Van Lines Inc. Moving and Storage

**Trade:** Moving · **Address:** 39 Spruce St, Leominster, MA 01453, USA · **Phone:** (978) 991-0955 · **Website:** http://www.realdealvanlines.com/ · **Languages:** English

**Rating: 3.0/5** (high confidence) — from 110 reviews across 4 sources.
74% of sentiment-scored reviews read net-positive. Last 6 months: 9 reviews, 3 negative.

## The honest read

Real Deal Van Lines runs out of Leominster, and the crews doing the actual carrying — Manny, Dane, Austin, Rusty, Malik, Marcus, Oz and Luis show up by name again and again in reviews — are what people remember. On Google it holds 4.2★ from 396 ratings, and the Better Business Bureau lists it as an A+ accredited business, a member since November 2016.

The five-star reviews follow a pattern: a full apartment moved in under two hours, quotes coming in under the original estimate, antique furniture and a condo's worth of belongings handled without damage, and customers who've booked the crew two or three times. One reviewer who'd been in the same house more than 30 years called the process "painless"; another said three movers packed a condo's worth of stuff into a new home in three hours for around $500.

Running alongside that is a recurring complaint about property damage paired with a slow or absent claims response. In a February 2023 review, a customer called the company "the absolute worst" after filing cabinets scratched their floors and the crew refused to carry a desk upstairs; a June 2024 review described a second move that had "dramatically gone downhill" from a decent first experience, with a broken nightstand and a shattered stairway window the crew allegedly tried to conceal; and in a 2023 review, a customer said a piano stored in the company's warehouse came back missing its keyboard cover and front panel, with calls going unreturned afterward. The last six months brought four negative reviews out of eleven — one described a contracted stop on a Roxbury-to-North-End move that the crew simply skipped, leaving belongings stranded on the street for nearly two hours; another detailed damage to a home's siding, front door and a six-foot scratch across the hardwood floor, with a three-month wait before the company responded to the claim.

Before booking, it's worth asking directly how a damage claim gets handled and getting the total cost — including any disassembly and reassembly — confirmed in writing, since several complaints describe unassembled furniture or charges added after the quote. For a straightforward move with a crew on time and working fast, the reviews suggest Real Deal usually delivers; the real question is what happens if something goes wrong along the way.

**Strengths:**
- Named crews — praised repeatedly for speed and care
- Under-estimate moves — jobs finished below the quoted price
- Repeat customers — several book two or three times

**Concerns:**
- Property damage — recurring reports across years of scratched floors and broken items
- Slow claims response — customers describe weeks or months of no reply
- Skipped contracted stop — one move left belongings stranded on the street

**Where sources disagree:**
- Google's on-page average (4.2★) sits well above what the written reviews show once the recurring damage and slow-claims complaints from 2023 through 2026 are read in full.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Crews are repeatedly praised by name for showing up on time and finishing jobs quickly, often in under three hours. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25reFZYSnNlVlZsU0dsQk5IbHdRblZPYmsxUlRtYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOnkxVXJseVVlSGlBNHlwQnVObk1RTmc%7C%7C?hl=en) — “5★ Manny and Oz did a fantastic job moving me from a basement apartment to a third floor apartment in a neighboring town! They showed up on …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KdGIzTldWbWRLVDFFeVgzTkdOWGxSV0dKWllVRRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOnJtb3NWVmdKT1EyX3NGNXlRWGJZYUE%7C%7C?hl=en) — “5★ Manny, Chris R and Oz were just great.  They arrived on time and worked very quickly.  They were a pleasure to talk to and very professio…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCZmVXSkpRV2hFY2pCbFlsRklTM2R4Y1Roa1ZHYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOjBfeWJJQWhEcjBlYlFIS3dxcThkVGc%7C%7C?hl=en) — “5★ What a well-oiled machine! The three guys that helped us move an entire condos worth of stuff into our new home were great. In and out in…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSNlJWbHBOV0p6WjNrMGNsVndPRGt5WlY5U1kyYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOlR6RVlpNWJzZ3k0clVwODkyZV9SY2c%7C%7C?hl=en) — “5★ These guys are the best!  After 30 + years in our home, I was dreading having to move everything to a storage unit in another state. From…”
- Customers report moves completed without damage and at or below the quoted estimate. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sSWQxbGtWV1UwTm5Ca1MzZ3dZa3BMWTNKS1FuYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOnlId1lkVWU0NnBkS3gwYkpLY3JKQnc%7C%7C?hl=en) — “5★ Move was cheaper than the estimate. I had Malik and Oz who made moving almost fun. All of my belongings were delivered damage free! Would…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZMFgyTlRhM2t0UjFFdFZVNUtZazlhYkhBM1JHYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOnY0X2NTa3ktR1EtVU5KYk9abHA3RGc%7C%7C?hl=en) — “5★ I recently used Real Deal Van lines for a move from Belchertown Ma to Bridgewater Ma. The team of Dave and Austin did a fabulous job. The…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqc3ViaXlnRRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgICjsubiygE%7C%7C?hl=en) — “5★ I’ve used Real Deal Van Lines twice now, and both times booking was super easy, there were no hidden extra costs, and the moving team was…”
- Multiple reviews across 2023-2026 describe property damage — scratched floors, a broken nightstand, a shattered window, a piano missing parts — paired with slow or unanswered damage claims. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3MVMzcGhWVEJMUWxWNVNERnNWV2Q1YjFWeFVYYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOkw1S3phVTBLQlV5SDFsVWd5b1VxUXc%7C%7C?hl=en) — “1★ We hired Real Deal Van Lines to move us into our new home on December 13, 2025. The movers caused some damage: damage to the siding in ou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMNUt5bFVBEAE!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgICL5KylUA%7C%7C?hl=en) — “1★ I would give zero stars if I could. We hired this company last year and received decent service. However, this year was a disaster. Two w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwejViMHpRRRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgIDpz5b0zQE%7C%7C?hl=en) — “1★ Well for starters I was working just as hard as the movers on the day of the move trying to get everything packed and moved out. I had se…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwLXAtd2N3EAE!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgIDp-p-wcw%7C%7C?hl=en) — “1★ My daughter used this company to move two years ago.  When they moved the piano, it would not fit through the door of her new apartment, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNodU1XRV93RRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgIChuMWE_wE%7C%7C?hl=en) — “1★ Real Deal Van Lines is the absolute worst moving company you could hire. I hired them to move a desk four filing cabinets and a few boxes…”
- A recent review describes a contracted stop on a multi-stop move that the crew skipped, stranding the customer's belongings on the street for nearly two hours. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KMU0xUXlTM2szTXpkTVQwVk5aMjh0YVdkbGJsRRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOmJ1M1QyS3k3MzdMT0VNZ28taWdlblE%7C%7C?hl=en) — “1★ Avoid Real Deal Van Lines.
They failed to complete a clearly contracted stop during my move (Roxbury → Beacon Hill → North End), leaving …”
- Some reviews allege charges added beyond the original quote and furniture left unassembled. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJei1xR0V3EAE!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgMCIz-qGEw%7C%7C?hl=en) — “1★ Do NOT use this company. They had us pay $400 over what was quoted, couldn’t finish the job to get our couches upstairs, and never return…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaenZlTm5RRRAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CIHM0ogKEICAgICZzveNnQE%7C%7C?hl=en) — “1★ Terrible service. The movers were courteous and friendly, but did not assemble any large items like bed and dresser that they disassemble…”
- Better Business Bureau lists the company as an A+ accredited business, a member since November 2016. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Listed certification: BBB Accredited Business since 11/15/2016”
- Google shows 4.2 stars from 396 ratings. _(confidence: high)_
  - [Google](https://maps.google.com/?cid=1669114241070092903&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.2★ from 396 ratings”
- BBB records list a USDOT number and a Massachusetts moving license number for the company. _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Licence listed on Better Business Bureau: BBB records show license number 31720 issued by Transportation Div., Dept. of Telecommunications &…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Licence listed on Better Business Bureau: BBB records show license number USDOT 2370807 issued by the U.S. Department of Transportation”
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Licence listed on Better Business Bureau: BBB records show license number MC 882349 issued by the U.S. Department of Transportation”
- BBB lists local and interstate moving, packing, piano and pool table moving, and storage among services offered. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Services offered (Better Business Bureau): Business Relocation, Furniture Moving, Gun Safe Moving, Interstate Moving, Local Moving, Moving, …”
- Specializes in Moving _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605) — “Services offered (Better Business Bureau): Business Relocation, Furniture Moving, Gun Safe Moving, Interstate Moving, Local Moving, Moving, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWNVVHaEdNazFoT1VNMlpEQnNjVzF2VGt0eVJYYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOlV5UGhGMk1hOUM2ZDBscW1vTktyRXc%7C%7C?hl=en) — “5★ Was such a pleasure hiring them to help us move our apartment into our new house! The woman I spoke to on the phone was delightful, helpf…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25reFZYSnNlVlZsU0dsQk5IbHdRblZPYmsxUlRtYxAB!2m1!1s0x0:0x1729e28f14875267!3m1!1s2@1:CAIQACodChtycF9oOnkxVXJseVVlSGlBNHlwQnVObk1RTmc%7C%7C?hl=en) — “5★ Manny and Oz did a fantastic job moving me from a basement apartment to a third floor apartment in a neighboring town! They showed up on …”

## License

No license record has been checked yet for this contractor.

## Sources

- [Official Website](http://www.realdealvanlines.com): 13 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Real%20Deal%20Van%20Lines%20Inc.%20Moving%20and%20Storage&query_place_id=ChIJv_BAAtxY4YkRZ1KHFI_iKRc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/leominster/profile/moving-and-storage-companies/real-deal-van-lines-inc-0261-316605): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Real%20Deal%20Van%20Lines%20Inc.%20Moving%20and%20Storage&query_place_id=ChIJv_BAAtxY4YkRZ1KHFI_iKRc): 4.2★ from 397 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Real Deal Van Lines--used them twice. Best price and very prompt and speedy. Super easy to work with and great customer service.” — u/starsandfrost in r/massachusetts (2022-06-30) — https://www.reddit.com/r/massachusetts/comments/vmlo2i/best_moving_companies_boston_area/ieag07w/

## Recent reviews

- **5/5 · Google Reviews · N R · 2026-07-25**: Was such a pleasure hiring them to help us move our apartment into our new house! The woman I spoke to on the phone was delightful, helpful and seemed to take joy in helping us meet our needs. She even called back when an earlier appointment opened up because she thought of me!

Rusty and Austin wer…
- **5/5 · Google Reviews · DaveInMA · 2026-07-11**: Manny and Oz did a fantastic job moving me from a basement apartment to a third floor apartment in a neighboring town! They showed up on time, were friendly, efficient and professional, and finished the job in less than 2 hours! I'm a very satisfied customer and can confidently recommend their servi…
- **5/5 · Google Reviews · Amanda DeWick · 2026-05-24**: Move was cheaper than the estimate. I had Malik and Oz who made moving almost fun. All of my belongings were delivered damage free! Would use again in a heartbeat for my next move. Highly recommend!
- **1/5 · Google Reviews · Giavana Moretto · 2026-05-06**: We hired Real Deal Van Lines to move us into our new home on December 13, 2025. The movers caused some damage: damage to the siding in our house, scratched our front door up, and the most expensive one, a 6 foot scratch across our hardwood floor. I notified them and documented the damage immediately…
- **1/5 · Google Reviews · Catherine McGaffigan · 2026-05-04**: I WOULD PUT A ZERO IF I COULD!!!! STAY FAR AWAY FROM THESE PEOPLE!!!!! THEY DAMAGED MY PROPERTY THEY DIDNT RETURN MY PHONE CALL FOR MY CLAIM THEY DIDNT COVER ANYTHING THEY STOLE MY MOTHER PAIN KILLERS. THEY STOLE FOOD OUT OF MY REFRIGERATOR!!!! THEY GOOFED OFF AND THEY DIDNT BRING A BIG ENOUGH TRUCK…
- **1/5 · Google Reviews · William Gasparrini · 2026-04-29**: Avoid Real Deal Van Lines.
They failed to complete a clearly contracted stop during my move (Roxbury → Beacon Hill → North End), leaving us stranded on the street with our belongings for nearly two hours before telling us they simply wouldn’t come. We were forced to scramble, rent a car, and move a …
- **5/5 · Google Reviews · Dave Lynagh · 2026-04-05**: We had to move out of our house and into an apartment while we did extensive renovations. (Just had newborn triplets) They were so nice, funny and efficient, and even helped wrap up some of our stuff we hadn't fully packed cause our little ones unintentionally had us running way behind come moving d…
- **5/5 · Google Reviews · Lisa Moquin · 2026-03-31**: Manny, Chris R and Oz were just great.  They arrived on time and worked very quickly.  They were a pleasure to talk to and very professional.  I would definitely use them again.
- **5/5 · Google Reviews · Anthony Garofalo · 2026-03-23**: What a well-oiled machine! The three guys that helped us move an entire condos worth of stuff into our new home were great. In and out in three hours, and it only cost around 500 bucks. Highly recommend.
- **1/5 · Google Reviews · NaNa Paul · 2026-03-17**: This company is extremely unprofessional. The owner, Anna, was rude, argumentative, and honestly out of line—I ended up hanging up on her.

I initially contacted them last week while shopping around for moving quotes. She informed me she’ll do it for $2k, so I sent the quote she emailed me to the RA…

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Data freshness: last scanned 2026-07-31T06:09:40.492Z.
Cite as: Real Deal Van Lines Inc. Moving and Storage — Tavlee (https://tavlee.com/contractor/real-deal-van-lines-inc-moving-and-storage-leominster)
Source: https://tavlee.com/contractor/real-deal-van-lines-inc-moving-and-storage-leominster