# Red Rhino Rooter

**Trade:** Plumbing · **Address:** 300 Longwater Dr #3, Norwell, MA 02061 · **Phone:** (781) 654-8414 · **Website:** https://www.redrhinorooter.com/ · **Languages:** English

**Rating: 3.4/5** (low confidence) — from 4 reviews across 4 sources.

## The honest read

Red Rhino Rooter is a Norwell, Massachusetts plumbing company reached for emergency and general repair work. Google reviews for the business span 2023 to 2025.

In a 2024 review, a homeowner described a technician named Dave diagnosing a failing sump pump the same day on one of the coldest days of the year, then returning to track down the exact replacement part and installing it that same afternoon. A 2023 review called the work excellent, professional, and prompt.

A separate 2023 review raised a different concern: a customer said they were scheduled for a repair, waited into the night, and were then told a technician would not come until the next morning, despite an expectation of 24-hour service.

Google shows a 3.5-star rating from four reviews, a small sample that mixes a detailed positive account with that scheduling complaint.

**Strengths:**
- Sump pump repair — diagnosed and replaced a failing pump the same day
- Prompt response — arrived within hours on one of the coldest days of the year

**Concerns:**
- 24-hour service claim — one reviewer says a night call waited until morning

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Diagnosed and repaired a failing sump pump the same day, including sourcing the replacement part. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROa0xUTkh3EAE!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgIDNkLTNHw%7C%7C?hl=en) — “5★ Fantastic job. Way beyond. Dave came over within a couple hours, diagnosed our failing sump pump on one of coldest days of the year—a Fri…”
- A reviewer called the work excellent, professional, and prompt. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1cWZmLXRnRRAB!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgID5qff-tgE%7C%7C?hl=en) — “5★ Excellent, professional, and prompt to repair.”
- A reviewer said they were left waiting overnight for a repair despite an expectation of 24-hour service. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxbUo3THVnRRAB!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgIC1mJ7LugE%7C%7C?hl=en) — “1★ There not 24 hr service they set you up then  all you late at night and say they will be by in the morning.”
- Google shows a 3.5-star rating from four reviews, spanning one detailed 5-star account and a 1-star scheduling complaint. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Red%20Rhino%20Rooter&query_place_id=ChIJnXN__GCf5IkRtzoHwualCP0) — “Google: 3.5★ from 4 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROa0xUTkh3EAE!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgIDNkLTNHw%7C%7C?hl=en) — “5★ Fantastic job. Way beyond. Dave came over within a couple hours, diagnosed our failing sump pump on one of coldest days of the year—a Fri…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxbUo3THVnRRAB!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgIC1mJ7LugE%7C%7C?hl=en) — “1★ There not 24 hr service they set you up then  all you late at night and say they will be by in the morning.”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROa0xUTkh3EAE!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgIDNkLTNHw%7C%7C?hl=en) — “5★ Fantastic job. Way beyond. Dave came over within a couple hours, diagnosed our failing sump pump on one of coldest days of the year—a Fri…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1cWZmLXRnRRAB!2m1!1s0x0:0xfd08a5e6c2073ab7!3m1!1s2@1:CIHM0ogKEICAgID5qff-tgE%7C%7C?hl=en) — “5★ Excellent, professional, and prompt to repair.”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Yelp](https://www.yelp.com/biz/red-rhino-rooter-norwell): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Red%20Rhino%20Rooter&query_place_id=ChIJnXN__GCf5IkRtzoHwualCP0): 3.5★ from 4 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Red%20Rhino%20Rooter&query_place_id=ChIJnXN__GCf5IkRtzoHwualCP0): Listed on this source
- [Exa](https://reviews.birdeye.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **3/5 · Google Reviews · Julie Hoffman-Hogan · 2025-11-01**: great  program

for your  son  Derek Hoffman
- **5/5 · Google Reviews · John Mooney · 2024-01-19**: Fantastic job. Way beyond. Dave came over within a couple hours, diagnosed our failing sump pump on one of coldest days of the year—a Friday. Said he’d come back on his day off to install on Monday. Then he learned he could  drive 20 mikes and pick up the actual sump pump we needed —and come back & …
- **1/5 · Google Reviews · William Johnson · 2023-12-22**: There not 24 hr service they set you up then  all you late at night and say they will be by in the morning.
- **5/5 · Google Reviews · Robert Romano · 2023-10-26**: Excellent, professional, and prompt to repair.

---

Data freshness: last scanned 2026-09-19T11:00:13.846Z.
Cite as: Red Rhino Rooter — Tavlee (https://tavlee.com/contractor/red-rhino-rooter-norwell)
Source: https://tavlee.com/contractor/red-rhino-rooter-norwell