---
title: "Redi Rooter Septic Services"
description: "Redi Rooter Septic Services handles septic work, and it holds 3.7 stars from 21 Google ratings. A 2024 customer said they call them every time they need th"
doc_version: "2026-10-17"
last_updated: "2026-10-17"
---

# Redi Rooter Septic Services

**Trade:** Demolition & Excavation · **Address:** East Hampton, CT 06424 · **Phone:** (860) 267-2563 · **Languages:** English

**Rating: 2.6/5** (medium confidence) — from 9 reviews across 3 sources.
56% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Redi Rooter Septic Services handles septic work, and it holds 3.7 stars from 21 Google ratings. A 2024 customer said they call them every time they need their septic serviced.

A 2024 customer who was selling their home said Dan pumped the tank, then provided a camera inspection and written report that same day, after a second company could not. A 2023 customer said he came out for an emergency situation. A 2022 customer said he showed up on the day he was supposed to, put in extra work and did not charge extra.

A 2025 customer said the company showed up late, could not do the job and never got back in touch about rescheduling. A 2023 customer said no one came to their appointment and their messages were not returned. A 2023 customer said they called another company after 7 weeks of texts and calls. A 2022 customer said Redi Rooter promised three times to come out for a repair on a system it had installed 2.5 years earlier, still under warranty, and never showed up or called to cancel.

**Strengths:**
- A same-day septic report — a 2024 customer said Dan provided it that day
- Regular septic service — a 2024 customer said they call them every time

**Concerns:**
- A late arrival — a 2025 customer said they never heard back to reschedule
- A missed appointment — a 2023 customer said no one came or called back
- A warranty repair — a 2022 customer said three promised visits never happened

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2024 customer said Dan pumped the tank and provided a camera inspection and written report the same day _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURENUx1NXhRRRAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgIDD5Lu5xQE%7C%7C?hl=en-US) — “5★ Several things to note:

1.  Used this service after it was donated as part of a charity event (kudos to the community involvement).
2.  …”
- A 2022 customer said he showed up on the day he was supposed to and did not charge for extra work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1dF9DZm93RRAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgIDut_CfowE%7C%7C?hl=en-US) — “5★ Showed up on the day he supposed to, put in extra work and didn't charge me extra. Will use again!”
- A 2025 customer said the company showed up late, could not do the job and never followed up to reschedule _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRk1IQTJlalZEUkVOUlJIaElTalJsTTJOMVlXYxAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CAIQACodChtycF9oOlRFMHA2ejVDRENRRHhISjRlM2N1YWc%7C%7C?hl=en-US) — “1★ Doesn't answer the phone. Showed up late, couldn't do the job. Was going to reschedule for a later date. Never heard from them again. Got…”
- A 2023 customer said no one came to their appointment and messages were not returned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwNTkyc1hnEAE!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgIDp592sXg%7C%7C?hl=en-US) — “1★ No showed on there appointment , Left message after message did not return call . Unreliable”
- A 2022 customer said three promised visits for a warranty repair never happened _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1cDRMV2hRRRAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgICup4LWhQE%7C%7C?hl=en-US) — “1★ Tried for well over a month to get a repair on a system Redi Rooter installed 2.5 years ago (still under warranty). On three occasions th…”
- 3.7 stars from 21 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Redi%20Rooter%20Septic%20Services&query_place_id=ChIJdxo3AhRG5okR16QEpFAanS4) — “Google: 3.7★ from 21 ratings”
- Specializes in Demolition & Excavation _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzLTcyOXF3RRAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgIC3-729qwE%7C%7C?hl=en-US) — “5★ Our go-to, we call them every time we need our septic serviced. Very friendly and helpful.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURENUx1NXhRRRAB!2m1!1s0x0:0x2e9d1a50a404a4d7!3m1!1s2@1:CIHM0ogKEICAgIDD5Lu5xQE%7C%7C?hl=en-US) — “5★ Several things to note:

1.  Used this service after it was donated as part of a charity event (kudos to the community involvement).
2.  …”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Redi%20Rooter%20Septic%20Services&query_place_id=ChIJdxo3AhRG5okR16QEpFAanS4): Listed on this source
- [Local News](https://plumber-usa.nears.me/plumbers/united-states/connecticut/east-hampton/septic-system-service/redi-rooter-septic-services-east-hampton-ct/): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Redi%20Rooter%20Septic%20Services&query_place_id=ChIJdxo3AhRG5okR16QEpFAanS4): 3.7★ from 21 ratings

## Recent reviews

- **1/5 · Google Reviews · joel wilson · 2025-08-26**: Doesn't answer the phone. Showed up late, couldn't do the job. Was going to reschedule for a later date. Never heard from them again. Got tired of calling. Using a different company
- **5/5 · Google Reviews · John D · 2024-11-09**: Our go-to, we call them every time we need our septic serviced. Very friendly and helpful.
- **5/5 · Google Reviews · Sid · 2024-06-22**: Used Redi Rooter before. When you make an appointment, he shows up on time, gets the job done, keeps everything clean, and I highly recommend his service's
- **5/5 · Google Reviews · Stephen Barone · 2024-04-05**: Several things to note:

1.  Used this service after it was donated as part of a charity event (kudos to the community involvement).
2.  Dan responded right away to our home and pumped the tank (for free).
3.  We're selling our home and additionally asked for a camera inspection and written report i…
- **5/5 · Google Reviews · Linda Waller · 2023-09-25**: Highly recommend. I had an emergency situation, he came out right,  went above and beyond to fix the problem. Great customer service and great company! Will definitely use them again!
- **1/5 · Google Reviews · Joe Salan · 2023-08-30**: No showed on there appointment , Left message after message did not return call . Unreliable
- **1/5 · Google Reviews · A ANDZ · 2023-07-24**: Good luck trying to get hold of him. Do not call him, he never answer. He sometimes text and promise to call back soon, but never does. I'm calling another company after 7 weeks of text and calls. He tell you a date of server then NO SHOW.
- **5/5 · Google Reviews · Ryan Whitcomb · 2022-08-31**: Showed up on the day he supposed to, put in extra work and didn't charge me extra. Will use again!
- **1/5 · Google Reviews · Riley Q · 2022-08-08**: Tried for well over a month to get a repair on a system Redi Rooter installed 2.5 years ago (still under warranty). On three occasions they said they would come out and never showed up or called to cancel. Finally did the job myself after calling >15 times. No way to do business.

---

Data freshness: last scanned 2026-10-14T07:12:58.926Z.
Cite as: Redi Rooter Septic Services — Tavlee (https://tavlee.com/contractor/redi-rooter-septic-services-east-hampton)
Source: https://tavlee.com/contractor/redi-rooter-septic-services-east-hampton

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