# Reggie's Oil Co

**Trade:** HVAC / Heating & Cooling · **Address:** 92-94 Franklin St, Quincy, MA 02169, USA · **Phone:** (617) 471-2095 · **Website:** https://reggiesoil.com/ · **Languages:** English

**Rating: 3.6/5** (medium confidence) — from 15 reviews across 5 sources.
67% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Reggie's Oil Co. has been a Quincy fixture since 1979, when Joe Reggiannini bought an oil delivery route and merged it with his father Armando's burner repair business — Joe now runs it with his wife Patty. The company's reputation leans heavily on snowstorm rescues: across several years of reviews, customers describe waking up to an empty tank mid-storm, getting no answer from other providers, and having Reggie's send someone out within the hour. In a 2026 review, one customer said other oil companies had an automated message saying they didn't open until 8am, but Reggie's got a truck out right away, and the customer switched companies on the spot. A 2023 review described Joe and his son Matt working past 7pm on a below-zero night to fix a heating failure for a four-year customer.

The company also draws real complaints, mostly about policy rather than workmanship: several reviews describe being turned away for emergency delivery or furnace service because they weren't already oil customers — in a 2021 review, one customer said Reggie's had serviced their furnace for years under the previous owner but refused once they bought the house and didn't also buy oil from the company. A late-2025 review described being asked for a credit check before an oil order and hanging up rather than continue. A 2023 review said a technician declined a mid-summer service call for a cold-water boiler, saying it wasn't an emergency.

The Better Business Bureau lists Reggie's as A+ rated and accredited since 1998.

A solid choice for existing or new oil customers who need heating repairs, but worth confirming upfront whether they'll service equipment without an active oil account.

**Strengths:**
- Storm rescues — same-hour emergency delivery when others didn't answer
- Went the distance — worked past 7pm on a below-zero night to fix heat

**Concerns:**
- Customers-only policy — refused service or delivery to non-oil customers
- Credit check friction — asked new customers for a credit check before ordering

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Sent a truck out within the hour during a snowstorm when other oil companies weren't answering _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJdGFFRnNUVEF6ZW5oblFWZG9WMFJEYkZWSmVXYxAB!2m1!1s0x0:0xee4866a8ce0c63b1!3m1!1s2@1:CAIQACodChtycF9oOjItaEFsTTAzenhnQVdoV0RDbFVJeWc%7C%7C?hl=en) — “5★ Woke up in a snowstorm to an empty oil tank. Called my oil provider and there was no answer. There was an automated message saying they o…”
- Joe and his son Matt worked past 7pm on a below-zero night to fix a heating failure for a longtime customer _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoLUk2aTNBRRAB!2m1!1s0x0:0xee4866a8ce0c63b1!3m1!1s2@1:CIHM0ogKEICAgICh-I6i3AE%7C%7C?hl=en) — “5★ Reggie’s oil It a great company to work with. We have been customers for 4 years and today we had to call when our heat wasn’t working af…”
- Founded in 1979 by Joe Reggiannini, merging an oil delivery route with his father Armando's burner repair business; owner-operated with his wife Patty _(confidence: high)_
  - [Official Website](https://reggiesoil.com) — “Company history (self-reported): In 1979, Joe Reggiannini purchased an oil delivery business and merged it with his father Armando's burner …”
- Multiple reviews describe being refused furnace service because the customer wasn't already buying oil from the company _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHM3JfMjBnRRAB!2m1!1s0x0:0xee4866a8ce0c63b1!3m1!1s2@1:CIHM0ogKEICAgIDG3r_20gE%7C%7C?hl=en) — “1★ Called Reggie's for service on a furnace they serviced for years and now they say they wont service it since we are new owners, and we do…”
- One customer said they hung up after being asked for a credit check before ordering oil _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sS2NHZEdaVzlFWVdodU5EZ3daRWQ1WjBSeE5uYxAB!2m1!1s0x0:0xee4866a8ce0c63b1!3m1!1s2@1:CAIQACodChtycF9oOnlKcGdGZW9EYWhuNDgwZEd5Z0RxNnc%7C%7C?hl=en) — “1★ I called to order oil and the guy says that I need to do a credit check, I hung up. Slightly hilarious, I’ve never heard that before.. bu…”
- A technician declined a mid-summer service call for a boiler not producing hot water, saying it wasn't an emergency _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwako3OW1BRRAB!2m1!1s0x0:0xee4866a8ce0c63b1!3m1!1s2@1:CIHM0ogKEICAgICpjJ79mAE%7C%7C?hl=en) — “1★ Called for “emergency service” after moving into a new house and the boiler wouldn’t fire. The tech that called me said not having hot wa…”
- Better Business Bureau A+ rated, accredited since 1998 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/quincy/profile/oil-burners/reggies-oil-company-inc-0021-13985) — “BBB profile shows Reggie's Oil Company, Inc. is an A+ rated, BBB-accredited business (accredited since 1998) with no complaint count or cust…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](https://reggiesoil.com) — “A family-run heating oil delivery and HVAC (heating and A/C) service company based in Quincy, MA, serving the South Shore since 1979.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Reggie's%20Oil%20Co&query_place_id=ChIJuQbL2Mx844kRsWMMzqhmSO4): 4.1★ from 43 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Reggie's%20Oil%20Co&query_place_id=ChIJuQbL2Mx844kRsWMMzqhmSO4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/quincy/profile/oil-burners/reggies-oil-company-inc-0021-13985): Listed on this source
- [Official Website](https://reggiesoil.com): Self-reported profile and service details
- [Exa](https://local.yahoo.com/info-10203917-reggie-s-oil-quincy/): 4 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Chen yaping · 2026-02-03**: Reliable and friendly company. Delivery was quick, and the staff had a great attitude. Very professional service. I feel confident using them for all my heating oil needs.
- **5/5 · Google Reviews · Marco DeVito · 2026-01-27**: Called right before the snow storm and they came within an hour for an emergency delivery! Life savers
- **5/5 · Google Reviews · Lorelle Croall · 2026-01-27**: Woke up in a snowstorm to an empty oil tank. Called my oil provider and there was no answer. There was an automated message saying they opened at 8 AM. Called Reggie‘s and Joe got someone out right away to fill up our tank. Needless to say, we switched companies. You don’t really think about your oi…
- **1/5 · Google Reviews · Isiah Mckenzie · 2025-12-29**: I called to order oil and the guy says that I need to do a credit check, I hung up. Slightly hilarious, I’ve never heard that before.. but I wouldn’t be surprised he discriminated
- **5/5 · Google Reviews · Qiang Chen · 2024-10-28**: Great experience, good service, high efficiency
- **5/5 · Google Reviews · Allie Hatch · 2024-02-13**: I didn’t realize I was out of oil–it’s the middle on a snow storm and I called EVERYWHERE for an emergency delivery. Everyone I called said earliest they could come was the next day. THANK YOU REGGIES  !!! They were more than willing to come out!! Looking forward to keeping business with them !
- **1/5 · Google Reviews · Jeremy Kapinos · 2023-07-29**: Called for “emergency service” after moving into a new house and the boiler wouldn’t fire. The tech that called me said not having hot water doesn’t classify as an emergency. It’s the middle of summer, who is calling in emergency service for heating? Technician just didn’t want to do their job.
- **5/5 · Google Reviews · Brendan Flaherty · 2023-06-19**: Call due to hot water issue, due to water in basement. Paul showed up in 15 minutes after my call. Diagnosed the problem immediately and VOILA, hot water! Highly recommend their service.
- **5/5 · Google Reviews · Sandro Junkovic · 2023-05-10**: Great local family business whose customer service is second to none. Joe and his crew are knowledgeable, honest and hard working. Highly recommend giving them a call
- **5/5 · Google Reviews · Caroline Claflin · 2023-02-05**: Reggie’s oil It a great company to work with. We have been customers for 4 years and today we had to call when our heat wasn’t working after a below zero night and the demands were extremely high. Joe and his son Matt came out after 7pm and working all day and found the problem and fixed It! Very ha…

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Data freshness: last scanned 2026-07-02T05:19:21.680Z.
Cite as: Reggie's Oil Co — Tavlee (https://tavlee.com/contractor/reggie-s-oil-co-quincy)
Source: https://tavlee.com/contractor/reggie-s-oil-co-quincy