# REI Roofing **Trade:** Roofing · **Address:** 670 S Franklin St, Holbrook, MA 02343, USA · **Phone:** (781) 848-1999 · **Website:** http://reiroofing.com/?utm_source=NEXT&utm_medium=Google_website · **Languages:** English **Rating: 4.6/5** (medium confidence) — from 144 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 100% of sentiment-scored reviews read net-positive. Last 6 months: 12 reviews, 0 negative. ## The honest read REI Roofing is a Holbrook outfit that's done work across the South Shore for years — the sheer volume of the record is the first thing that stands out: 224 five-star ratings on Google and 144 written reviews stretching from 2021 into this summer, with the pace holding (12 more reviews in just the last six months, none negative). The write-ups keep returning to the same handful of names — Frank, Lee, Nick, Sarah — and to a pattern of the crew finding more than what was asked. Recent reviews describe the team catching problems mid-job and fixing them at no extra charge, and in a 2024 review, one homeowner described Lee patching a raccoon-caused hole in the roof with leftover shingles before the contract was even signed. In a late-2025 review, Lee walked a homeowner through worst-case pricing scenarios — wood rot, other surprises under the old roof — before work started, so there were no cost surprises later. The range of work goes well past roofs: reviews describe full siding jobs, window and patio-door replacement, gutter and gutter-guard installs, and skylight swaps. In a December 2025 review, one homeowner in Marshfield had REI combine siding, trim, a full reroof and window replacement into one project managed around the family's schedule, and another December 2025 review described REI rebuilding an entire roof plus soffits, a front porch, and a wrap-around second-floor deck after storm damage. Repeat business shows up again and again: one reviewer had REI replace the roof on a childhood home more than a decade ago and came back for a second property in 2025; another, in a 2024 review, described using REI for two different homes over a few years; a third, in a 2022 review, described REI correctly redoing a shed roof and fixing a leaking bay-window roof that a previous builder had installed with the wrong pitch. For a roof, a siding job, or a bundle of exterior work in one go, REI has an unusually deep and consistent paper trail behind it — the kind of record that comes from doing the same work well, over and over, for the same customers. **Strengths:** - Finds extra problems — fixes mid-job issues at no extra charge - Goodwill fixes — patched a raccoon-damaged roof before signing - Transparent pricing — walks through worst-case cost scenarios upfront - Multi-trade projects — bundles siding, roofing and windows into one job ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Caught and fixed roof problems mid-job at no extra charge _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ORFVXOXNWMTlXY0VGSVlWRk1jWE0yTVhaRVFsRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOnNDUW9sV19WcEFIYVFMcXM2MXZEQlE%7C%7C?hl=en) — “5★ REI was prompt, hard working, helpful and they kept us informed regarding what they were doing. They noticed several problems while doin…” - Patched a raccoon-caused roof hole with leftover shingles before any contract was signed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyOHVQX0NREAE!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CIHM0ogKEICAgICr8uP_CQ%7C%7C?hl=en) — “5★ Had to replace our entire roof due to raccoon damage. Lee from REI came out to give me an estimate and covered a hole in my roof that the…” - Walked a homeowner through worst-case pricing scenarios before work began _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0c1JHaHFUVEEyV0hGcmVtZ3pWblYzWjJ0MmRFRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOktsRGhqTTA2WHFremgzVnV3Z2t2dEE%7C%7C?hl=en) — “5★ We used REI Roofing for a full roof replacement. The process was clear and easy from start to finish. Lee came out and gave us a thorough…” - Combined siding, trim, a full reroof and window replacement into one managed project _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbFFYRlJhMEZGY210NFVEQTFVV3BEZG5VM2NuYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOmdlQXFRa0FFcmt4UDA1UWpDdnU3cnc%7C%7C?hl=en) — “5★ REI roofing and siding completed projects at our Marshfield Home replacing siding, trim, reroofing, and window replacement. Each project …” - Rebuilt a roof, porch and second-floor deck after storm damage _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjd2VWOXlPRnBHZW5wWFMzUk5OR0YxUjFWRVQxRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOjcweV9yOFpGenpXS3RNNGF1R1VET1E%7C%7C?hl=en) — “5★ Lucas and his crew did incredible work replacing the entire roof, ( including soffits) front porch and wrap around deck on second floor.…” - Correctly redid a shed roof and bay-window roof a previous builder installed with the wrong pitch _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1MDVhMl9BRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CIHM0ogKEICAgICu05a2_AE%7C%7C?hl=en) — “5★ This is the second time I have used REI. I had an improperly installed shingle roof installed by a builder on a shed roof which had a pi…” - Google shows 224 five-star ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=16222407386818969207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 224 ratings” - Full exterior renovation combining siding, windows, roofing and gutters in one project _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbFFYRlJhMEZGY210NFVEQTFVV3BEZG5VM2NuYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOmdlQXFRa0FFcmt4UDA1UWpDdnU3cnc%7C%7C?hl=en) — “5★ REI roofing and siding completed projects at our Marshfield Home replacing siding, trim, reroofing, and window replacement. Each project …” - Specializes in Roofing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201SFVYaFBhWEYwU0ZkamJYTm9XalEzUlZOS2FsRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOm5HUXhPaXF0SFdjbXNoWjQ3RVNKalE%7C%7C?hl=en) — “5★ I couldn't be happier that I chose REI Roofing to side my house and redo the roof. Frank and his crew worked expertly on all the projects…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wMk1VdEJSV05OVTJob05rNUZMVE4zYTBkRU5uYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOnp2MUtBRWNNU2hoNk5FLTN3a0dENnc%7C%7C?hl=en) — “5★ REI ROOFING is a cut above the rest. From the office to the installers all were phenomenal at their jobs. They managed to finish ahead of…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KdU1XaG9PVjlNUjJwdFlVWnFjMlo1VEVsSlUyYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOmJuMWhoOV9MR2ptYUZqc2Z5TElJU2c%7C%7C?hl=en) — “5★ I recently had my roof replaced by REI Roofing. We chose a Certainteed Landmark Pro roofing system for our home as well as gutter guards.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyOHVQX0NREAE!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CIHM0ogKEICAgICr8uP_CQ%7C%7C?hl=en) — “5★ Had to replace our entire roof due to raccoon damage. Lee from REI came out to give me an estimate and covered a hole in my roof that the…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNULXNHU2FBEAE!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CIHM0ogKEICAgICT-sGSaA%7C%7C?hl=en) — “5★ The entire REI Roofing and Siding teams were great to work with. Replaced my garage roof and some trim, as well as replaced fascia and so…” - Specializes in Windows / Siding / Gutters _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZemMyNWFRVTlGYkZCMFdVZ3lSMVpDWms1bVYzYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOjYzc25aQU9FbFB0WUgyR1ZCZk5mV3c%7C%7C?hl=en) — “5★ We recently had REI install a few exterior doors , bathroom awning window and gutter. Everything was well executed when installed. They c…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURacWUyWDV3RRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CIHM0ogKEICAgIDZqe2X5wE%7C%7C?hl=en) — “5★ I recently needed to replace two bathroom windows, and I immediately contacted REI Roofing. They had replaced the skylights in our home s…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poR1VFeElZbE00ZG1kRFIxTlFibUpmYVVkbWJWRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOjhGUExIYlM4dmdDR1NQbmJfaUdmbVE%7C%7C?hl=en) — “5★ This is the second time that we have used REI roofing. Once for our roof and gutters. This time we used them for our windows. The crew th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oamVrbHlla3QxTVZkR1ZVOUpTbTg1YzFwWGRWRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOmhjeklyekt1MVdGVU9JSm85c1pXdVE%7C%7C?hl=en) — “5★ This past year we used REI Roofing for a complete re-siding of our home as well as for installing new patio sliding windows, a greenhouse…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbFFYRlJhMEZGY210NFVEQTFVV3BEZG5VM2NuYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOmdlQXFRa0FFcmt4UDA1UWpDdnU3cnc%7C%7C?hl=en) — “5★ REI roofing and siding completed projects at our Marshfield Home replacing siding, trim, reroofing, and window replacement. Each project …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGd1ZtaFBVMjVEVkRndE9GUlRYMUJqTXpaUGNuYxAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOlFwVmhPU25DVDgtOFRTX1BjMzZPcnc%7C%7C?hl=en) — “5★ The staff from REI starting with Frank, including all who installed five new windows in my condominium, were all very good, professional …” - Also offers Carpentry _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjd2VWOXlPRnBHZW5wWFMzUk5OR0YxUjFWRVQxRRAB!2m1!1s0x0:0xe12191917d047e77!3m1!1s2@1:CAIQACodChtycF9oOjcweV9yOFpGenpXS3RNNGF1R1VET1E%7C%7C?hl=en) — “5★ Lucas and his crew did incredible work replacing the entire roof, ( including soffits) front porch and wrap around deck on second floor.…” ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=REI%20Roofing&query_place_id=ChIJrYo0_NZi44kRd34EfZGRIeE): 5.0★ from 224 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=REI%20Roofing&query_place_id=ChIJrYo0_NZi44kRd34EfZGRIeE): Listed on this source - [Official Website](http://reiroofing.com): Self-reported profile and service details - [Exa](https://pro.porch.com/holbrook-ma/roofers/rei-roofing/pp): 7 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · thomas bartosek · 2026-07-01**: REI was prompt, hard working, helpful and they kept us informed regarding what they were doing. They noticed several problems while doing the roof and fixed them for no cost to us. What a professional organization. - **5/5 · Google Reviews · April Wagoner · 2026-07-01**: As a licensed realtor, it is nice to be able to get information and estimates in a timely manner thanks to Curtis Withnell! He is always responsive and provides great customer service! Highly recommend! - **5/5 · Google Reviews · Eugene Malloy · 2026-06-29**: We recently had REI install a few exterior doors , bathroom awning window and gutter. Everything was well executed when installed. They came across a couple of roadblocks but Billy and the rest of the crew was right on top of it with a solution. Frank C. was in communication with us on all stages of… - **5/5 · Google Reviews · Katie Foye · 2026-06-23**: Prompt and fully explained quote followed by a great job done exactly when they said it would be done. Polite workmen and they did a great job at clean up too. We highly recommend this company. - **5/5 · Google Reviews · Catherine Fairclough · 2026-06-05**: The REI Roofing team did a great job. They were quick and efficient, and my gutters have never looked better! - **5/5 · Google Reviews · Renee Taylor · 2026-06-03**: I recently needed to replace two bathroom windows, and I immediately contacted REI Roofing. They had replaced the skylights in our home several years ago, and I was very pleased with their work. I am extremely happy with my new windows. The installers were professional, friendly, and highly skilled… - **5/5 · Google Reviews · Chris Montague · 2026-05-20**: This is the second time that we have used REI roofing. Once for our roof and gutters. This time we used them for our windows. The crew that did our windows were absolutely fabulous. They were all very professional, kind, very thorough and went above and beyond. The job was finished on time. A couple… - **5/5 · Google Reviews · Gordon George · 2026-04-30**: I couldn't be happier that I chose REI Roofing to side my house and redo the roof. Frank and his crew worked expertly on all the projects. Clean up was excellent as was the overall finished product. Pricing was very reasonable. Since the job has been completed, I've gotten many compliments on my h… - **5/5 · Google Reviews · CapoP 103 · 2026-04-16**: Timely, respectful, hard workers. They worked from 730 AM till 805 PM in the dark to get done right Respectful to surrounding neighbors. Would highly recommend to anybody. I got a full roof replacement and couldn’t of asked for better work for a fair price got here exactly at time said and day said… - **5/5 · Google Reviews · HippySkippyFrog · 2026-04-15**: The service was excellent and very dependable --- Data freshness: last scanned 2026-07-02T18:30:24.866Z. Cite as: REI Roofing — Tavlee (https://tavlee.com/contractor/rei-roofing-holbrook) Source: https://tavlee.com/contractor/rei-roofing-holbrook