# Remodel or Renew Home Improvement **Trade:** General Contractor / Remodeling · **Address:** 377 Shrewsbury St, Worcester, MA 01604, USA · **Phone:** (508) 416-8207 · **Website:** https://www.rorhi.com/ · **Languages:** English **Rating: 4.5/5** (high confidence) — from 170 reviews across 11 sources. 95% of sentiment-scored reviews read net-positive. Last 6 months: 20 reviews, 0 negative. ## The honest read Decks and porches are Remodel or Renew’s clearest calling card. Recent homeowners describe porch rebuilds, composite decks, and staircases; in a March 2026 Google review, one homeowner said the crew rebuilt a Trex deck within two weeks despite a foot of snow. The company’s Worcester-based website lists a broader mix too: basement remodeling, additions, windows and doors, siding, roofing, patios, and kitchen and bathroom remodels. The recent customer accounts are strongly positive, with praise for finished porches, careful crews, and responsive project managers. There are older cautions worth asking about directly: a 2023 Google reviewer said a deck’s Trex rain-management system still leaked after installation and that its gutters were undersized. A HomeAdvisor review dated 2025 also describes a roughly $13,000 deck deposit and having to follow up for a start-date update; an Angi reviewer said their installer never showed, while also criticizing Angi’s contact process. The company’s website says it was established in 2017 and has been in business nine years, but elsewhere claims more than 25 years of work across New England. Ask whether that longer figure refers to the company or its staff. Massachusetts lists its home improvement contractor registration, 211542, as active. Before putting down a deposit, ask for recent references on a comparable deck, a written start-date plan, and details on drainage and gutter sizing. **Strengths:** - Deck and porch work — recent homeowners praise rebuilds and responsive project managers - Timely crews — recent reviewers cite punctual starts and clean finishes **Concerns:** - Deck leakage — a 2023 reviewer said Trex rain-management system still leaked - Deposit and updates — a reviewer described roughly $13,000 and a delayed start-date update - Company history — website says 2017 and nine years, but also over 25 years **Where sources disagree:** - The company website says established in 2017 and nine years in business, but elsewhere claims over 25 years of work across New England; it is unclear whether that longer figure refers to the company or its staff. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts home improvement contractor registration 211542 is active. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 211542 registry-verified active — registry holder of record: Remodel or Renew Home Improvement Inc” - Recent homeowners describe deck and porch rebuilds, including a Trex deck completed within two weeks in March 2026. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aTlNXMVFVVXB4UVY5MU4xUnFaV3g0ZFdGSkxXYxAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOmZNSW1QUUpxQV91N1RqZWx4dWFJLWc%7C%7C?hl=en) — “5★ Our porch needed replacing, and the finished project looks great. Quality workmanship from the crew, and the Project Manager was always q…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poMGQyczBkakJITjJGdmFrMUVObkJSWWxwaGVYYxAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOjh0d2s0djBHN2Fvak1ENnBRYlpheXc%7C%7C?hl=en) — “5★ I hired Remodel or Renew Home Improvement Inc. to remove my old deck and build a new deck. They were amazing from the very beginning. Whe…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMldGbENUVWwwYmxsVk5VdzVRbFYzYld0c2FFRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOmZ2WFlCTUl0bllVNUw5QlV3bWtsaEE%7C%7C?hl=en) — “5★ Evan, Mike, and team recently completed a deck project for us and we could not be more thrilled with how it came out! They were able to c…” - A 2023 Google reviewer said a Trex rain-management system still leaked and the gutters were undersized after installation. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwdklHQzRnRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CIHM0ogKEICAgICpvIGC4gE%7C%7C?hl=en) — “1★ We will never use this company again. You get what you pay for. We have had great experiences with other construction companies which we …” - A HomeAdvisor review dated 2025 describes a roughly $13,000 deck deposit and the customer following up for a start-date update. _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.RemodelorRenewHome.78901283.html) — “1★ Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting…” - An Angi reviewer said their installer never arrived and criticized Angi’s contact process. _(confidence: low)_ - [Angi](https://www.angi.com/companylist/us/ma/sturbridge/remodel-or-renew-home-improvement-reviews-1.htm) — “1★ Ill never use Angi again. There was no way to contact my installer. They never showed up for my job. I say call a local pro. At least the…” - The company website says established in 2017 and nine years in business, but also claims over 25 years of work across New England. _(confidence: high)_ - [Official Website](https://www.rorhi.com) — “Company history (self-reported): The About page states 'Year Established 2017', while the same site repeatedly claims the company has spent …” - [Official Website](https://www.rorhi.com) — “Self-reported 9 years in business” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/home-improvement/remodel-or-renew-home-improvement-inc-0261-329383) — “Services offered (Better Business Bureau): Siding installation, Kitchen and bath remodeling, Door installation and repairs, Window installat…” - Specializes in Carpentry _(confidence: high)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xocU9YWlZPUzF6Y1ZCcU9IQmxjbkJZVG1oMk5VRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOlhqOXZVOS1zcVBqOHBlcnBYTmh2NUE%7C%7C?hl=en) — “5★ Chose this company to update 2 older wooden porches. Sam met with me and we chose products and payment plan to meet my needs. Dumpster a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMldGbENUVWwwYmxsVk5VdzVRbFYzYld0c2FFRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOmZ2WFlCTUl0bllVNUw5QlV3bWtsaEE%7C%7C?hl=en) — “5★ Evan, Mike, and team recently completed a deck project for us and we could not be more thrilled with how it came out! They were able to c…” - Also offers Windows / Siding / Gutters _(confidence: high)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aVldYVkxiRUZEYUZCRFpXNVRaMDF3VmtOQmJVRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOnZVWXVLbEFDaFBDZW5TZ01wVkNBbUE%7C%7C?hl=en) — “5★ The deck and siding was done in a timely manner and the work crews were hard working and did a great job.” - Also offers Bathroom Remodel _(confidence: medium)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkclRUQTNUV1I1UkhGbFRFSkRhbGhQTTJGcE9XYxAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOldrTTA3TWR5RHFlTEJDalhPM2FpOWc%7C%7C?hl=en) — “5★ Remodel or Renew did an absolutely amazing job transforming our basement into a beautiful, functional space. They created an office area,…” - Also offers Kitchen Remodel _(confidence: medium)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - Also offers Roofing _(confidence: medium)_ - [Official Website](https://www.rorhi.com) — “Remodel or Renew Home Improvement Inc is a Worcester, MA general contractor serving Massachusetts and New England, built mainly around deck …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGdlEyNWZOVmhrZUhsR1EzbDZWRmRLYlUxT1ExRRAB!2m1!1s0x0:0x2c4302ef422e96ee!3m1!1s2@1:CAIQACodChtycF9oOkFvQ25fNVhkeHlGQ3l6VFdKbU1OQ1E%7C%7C?hl=en) — “5★ Repaired and replaced complete porch roof and skylights due to tree damage. Excellent work by an efficient and professional crew” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#211542, hic) — verified against the official MA state registry on 2026-09-13, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Exa](https://www.homeadvisor.com/rated.RemodelorRenewHome.78901283.html): 1 web mention across the open web (each linked to its source) - [Official Website](https://www.rorhi.com): 9 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/home-improvement/remodel-or-renew-home-improvement-inc-0261-329383): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/remodel-or-renew-home-improvement): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Remodel%20or%20Renew%20Home%20Improvement&query_place_id=ChIJIXPyKEEF5IkR7pYuQu8CQyw): Listed on this source - [Houzz](https://www.houzz.com/professionals/decks-patios-and-outdoor-enclosures/rorhi-remodel-or-renew-home-improvement-pfvwus-pf~1992888848): Listed on this source - [Thumbtack](https://www.thumbtack.com/ma/worcester/general-contractors/remodel-renew-home-improvement-inc/service/563826583747264517): 4.7★ from 100 ratings - [Angi](https://www.angi.com/companylist/us/ma/sturbridge/remodel-or-renew-home-improvement-reviews-1.htm): 4.8★ from 259 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.RemodelorRenewHome.78901283.html): Listed on this source - [Yelp](https://www.yelp.com/biz/remodel-or-renew-home-improvement-worcester): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Remodel%20or%20Renew%20Home%20Improvement&query_place_id=ChIJIXPyKEEF5IkR7pYuQu8CQyw): 4.7★ from 193 ratings ## Recent reviews - **5/5 · Google Reviews · Patricia Gay · 2026-07-30**: Our porch needed replacing, and the finished project looks great. Quality workmanship from the crew, and the Project Manager was always quick to respond to my many questions. - **5/5 · Google Reviews · Carlos Rodriguez · 2026-07-23**: From beginning to end the staff were great. Joseph the project manager came to our home to set the front deck up .It was like he was part of our home. Friendly and out going and precise with the detail we wanted. Made changes as we talked about our vision. Once the actual work started the two young … - **5/5 · Google Reviews · Sarah Frederics · 2026-06-24**: Chose this company to update 2 older wooden porches. Sam met with me and we chose products and payment plan to meet my needs. Dumpster and product delivery was smooth and efficient. Porch demolitions were fast and cleanup was excellent. Porch reconstruction was efficient and Evan texted me regula… - **5/5 · Google Reviews · Gavin MacBeath · 2026-06-19**: I hired Remodel or Renew Home Improvement Inc. to remove my old deck and build a new deck. They were amazing from the very beginning. When they came to bid on the project, they measured and prepared a bid in under an hour, complete with 3D renderings. I hired them on the spot (their bid came in unde… - **5/5 · Google Reviews · Judy Foster · 2026-06-16**: I am so pleased with the results of the installation of my new patio slider door. Matt and Jake were very professional and worked diligently and took great care to install it perfectly. I'm looking forward to cooler summers and warmer winters with the installation and snug fit they achieved. And tha… - **5/5 · Google Reviews · Chuck O'Malley · 2026-06-12**: We had a new enlarged deck and new sliding glass doors leading to the deck put in. We were extremely happy with the quality of work and the attention to detail. If you have questions or issues Mike will respond and deliver in a very timely fashion. I would recommend this company for any project. - **4/5 · Angi · Neil S. · 2026-06-01**: RORHI did a good job with the execution - the new deck and stairs look good, they're sturdy, and I expect they'll last a long time. Their partnership with GreenSky allowed me to fully finance it up front and pay it off within 12 months with no interest, and that was a major selling point. Deducting … - **5/5 · Google Reviews · Adam · 2026-05-29**: Personable timely and done right. Not only would I use them again i already plan to. - **5/5 · Google Reviews · Elaine Barger · 2026-05-18**: I cannot go on enough about what a wonderful experience this was from start to finish. The deck was my own first larger scale project and I was nervous. John came out and talked me through it, making some valuable suggestions along the way and making sure the project fit within my budget. From th… - **5/5 · Google Reviews · Tim Donahue · 2026-05-16**: I highly recommend RORHI fot your next home project. Top notch job done by the crew who worked our deck refurb. --- Data freshness: last scanned 2026-08-01T20:53:21.766Z. Cite as: Remodel or Renew Home Improvement — Tavlee (https://tavlee.com/contractor/remodel-or-renew-home-improvement-worcester) Source: https://tavlee.com/contractor/remodel-or-renew-home-improvement-worcester