--- title: "RestoPros of MetroWest-Worcester" description: "Water leaking into a finished basement brought one customer to RestoPros of MetroWest-Worcester just before a planned trip abroad. In their July 2026 Googl" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # RestoPros of MetroWest-Worcester **Trade:** Remediation Services · **Address:** 50 Elm St, Worcester, MA 01609 · **Phone:** (508) 290-5955 · **Website:** https://www.restoprosmetrowest.com/ · **Languages:** English **Rating: 3.8/5** (low confidence) — from 5 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Water leaking into a finished basement brought one customer to RestoPros of MetroWest-Worcester just before a planned trip abroad. In their July 2026 Google review, they said Abby responded immediately, assessed the damage and sent project manager Mike to the home first thing the next morning. Mike explained the process and kept the customer informed while his team started drying and identified the leak's source. The Worcester restoration business says it handles water, fire and mold damage, offers 24/7 emergency service and provides free estimates. Its stated service area includes Auburn, Shrewsbury, Framingham, Marlborough, Boston, Dedham and other MetroWest communities. The company also describes itself as insured. Customers have described both water cleanup and mold work. A June 2026 Google reviewer praised the staff's promptness and efficiency after they removed and cleaned up water from a basement leak in the Worcester area. In a February 2026 review, another customer said RestoPros cleaned up kitchen mold after a water main broke inside the walls and found another patch of black mold beneath the floor. That reviewer also praised the team's straightforward and professional manner. Google showed a five-star average from nine ratings in September 2026. A February 2026 customer praised a quick response during a stressful situation and said they had recommended the business to family, friends and neighbors. **Strengths:** - Basement water cleanup — June and July 2026 customers described cleanup or drying - Clear project communication — a July 2026 customer praised Mike's explanations and updates - Kitchen mold cleanup — a February 2026 reviewer praised cleanup and discovery beneath flooring ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A July 2026 reviewer said Abby responded immediately to a finished-basement leak and sent project manager Mike the next morning; Mike explained the process while his team began drying and identified the leak source. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Abby and her team at Resto Pros of MetroWest - Worcester responded immediately after I reached out about water leaking into our finished …” - A June 2026 reviewer described water removal and cleanup after a basement leak in the Worcester area. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Prompt, efficient and courteous staff in the Worcester, MA area. Removed and cleaned water from leak in basement. Would highly recommend.” - A February 2026 reviewer said RestoPros cleaned up kitchen mold after a water main broke inside the walls and found another patch of black mold beneath the floor. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ RestoPros did an excellent job with the mold in our kitchen after a water main broke inside the walls. They not only cleaned up that mold…” - The business says it handles water, fire and mold damage. _(confidence: high)_ - [Official Website](https://www.restoprosmetrowest.com) — “About (self-reported, verbatim): When experiencing water, fire, or mold damage, you need a local team that can respond fast and keep the pro…” - The business advertises 24/7 emergency service and free estimates. _(confidence: high)_ - [Official Website](https://www.restoprosmetrowest.com) — “Stated offer (self-reported): free estimates” - [Official Website](https://www.restoprosmetrowest.com) — “Stated offer (self-reported): 24/7 emergency service” - The company describes itself as insured. _(confidence: high)_ - [Official Website](https://www.restoprosmetrowest.com) — “Stated offer (self-reported): insured” - Its stated service area includes Auburn, Shrewsbury, Framingham, Marlborough, Boston and Dedham. _(confidence: high)_ - [Official Website](https://www.restoprosmetrowest.com) — “Stated service area (self-reported): Ashland, Auburn, Boston, Dedham, Framingham, Marlborough, Natick, Needham, Newton, Northborough, Shrews…” - A February 2026 customer praised a quick response and said they recommended the business to family, friends and neighbors. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Highly recommend this team. They came out very quickly and were super easy to work with, very professional and reassuring during an extre…” - Google showed a five-star average from nine ratings in September 2026. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=RestoPros%20of%20MetroWest-Worcester&query_place_id=ChIJ6Wh0gZUH5IkRKUvfugbkBxI) — “Google: 5★ from 9 ratings” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Abby and her team at Resto Pros of MetroWest - Worcester responded immediately after I reached out about water leaking into our finished …” - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Prompt, efficient and courteous staff in the Worcester, MA area. Removed and cleaned water from leak in basement. Would highly recommend.” - [Google Reviews](https://maps.google.com/?cid=1299257735075810089&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ RestoPros did an excellent job with the mold in our kitchen after a water main broke inside the walls. They not only cleaned up that mold…” - [Official Website](https://www.restoprosmetrowest.com) — “About (self-reported, verbatim): When experiencing water, fire, or mold damage, you need a local team that can respond fast and keep the pro…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://madpl.mylicense.com/Verification/ ## Sources - [Local News](https://www.dailypost.vu/online_features/press_releases/restopros-offers-full-service-fire-damage-restoration-for-homeowners/article_3dd81b24-3bc3-5a82-9596-9b4dba116977.html): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=RestoPros%20of%20MetroWest-Worcester&query_place_id=ChIJ6Wh0gZUH5IkRKUvfugbkBxI): 5.0★ from 9 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=RestoPros%20of%20MetroWest-Worcester&query_place_id=ChIJ6Wh0gZUH5IkRKUvfugbkBxI): Listed on this source - [Official Website](https://www.restoprosmetrowest.com): Self-reported profile and service details - [Local Chambers of Commerce](https://business.worcesterchamber.org/list/member/restopros-of-metrowest-worcester-36835): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Ana Clara Borges · 2026-08-20**: Did great job in timely manner. Definitely recommend. - **5/5 · Google Reviews · Erin Tansey · 2026-07-23**: Abby and her team at Resto Pros of MetroWest - Worcester responded immediately after I reached out about water leaking into our finished basement. It was an incredibly stressful situation, especially since we were leaving for Italy later that week. Abby quickly assessed the damage and had her proje… - **5/5 · Google Reviews · Jeanne Angers · 2026-06-08**: Prompt, efficient and courteous staff in the Worcester, MA area. Removed and cleaned water from leak in basement. Would highly recommend. - **5/5 · Google Reviews · Jennifer O'Connor · 2026-02-24**: Highly recommend this team. They came out very quickly and were super easy to work with, very professional and reassuring during an extremely stressful situation. Hope I don't have another situation like that but I would call Restopros MetroWest in a heartbeat if I am. I have recommended to family a… - **5/5 · Google Reviews · Victor Infante · 2026-02-06**: RestoPros did an excellent job with the mold in our kitchen after a water main broke inside the walls. They not only cleaned up that mold from the water damage, they found a patch of black mold under the floor, which would have become a serious issue. And all the while, they friendly, straightforwar… --- Data freshness: last scanned 2026-10-01T00:06:22.695Z. Cite as: RestoPros of MetroWest-Worcester — Tavlee (https://tavlee.com/contractor/restopros-of-metrowest-worcester-worcester) Source: https://tavlee.com/contractor/restopros-of-metrowest-worcester-worcester ## Sitemap [Full site index](https://tavlee.com/sitemap.md)