# Ricci Custom Renovations

**Trade:** Bathroom Remodel · **Phone:** (508) 274-4142 · **Website:** https://www.riccicustomrenovations.com/ · **Languages:** English

**Rating: 3.5/5** (low confidence) — from 27 reviews across 7 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Ricci Custom Renovations, LLC is a Chatham, Massachusetts general contractor and remodeler that has served the Chatham area for more than 20 years by its own account. The company describes itself as a full-service renovation outfit handling additions, kitchen and bathroom remodeling, flooring, painting, siding, windows and finish carpentry, a scope confirmed by its BBB listing. It has held BBB accreditation with an A+ rating since 2017.

The company's own confirmed customer feedback is thin: a 2017 HomeAdvisor review describes a second-floor addition and says the reviewer kept hiring the same contractor for other jobs afterward, which is consistent with its stated remodeling and addition work. Beyond that single account, no other dated, on-topic customer reviews are on file for the remodeling and general-contracting work this business says it does.

A large batch of Google reviews attached to this listing describes an entirely different scope of work -- chimney inspection and repair, dryer-vent cleaning, mold remediation, pest control, insulation, and duct cleaning -- under a longer business name, "Ricci Custom Renovations And Chimney Repair," that doesn't appear anywhere on this company's own site or its BBB profile. Those reviews also follow a near-identical script with a different first-name-only technician in each one, a pattern that reads as templated rather than as organic feedback about this company's actual trade. We haven't treated them as evidence of Ricci Custom Renovations' remodeling work, and a homeowner comparing this listing's Google star rating to its actual portfolio should ask directly what chimney-adjacent services, if any, this company performs.

For a straightforward addition, kitchen or bathroom remodel in the Chatham area from a BBB-accredited, long-tenured local contractor, this is a reasonable option to call -- but worth confirming current scope and getting a few references, since the verifiable review history here is very short.

**Strengths:**
- Long local tenure — self-reported 20+ years serving Chatham
- BBB accredited — A+ rating held since 2017
- Repeat customer — HomeAdvisor reviewer returned for jobs since a 2017 addition

**Concerns:**
- Thin review record — only one dated, on-topic customer account on file
- Google review mismatch — most reviews describe chimney work, not remodeling

**Where sources disagree:**
- The Google Reviews source attributes roughly 26 of 27 pooled reviews to a business calling itself 'Ricci Custom Renovations And Chimney Repair' performing chimney inspection/repair, dryer-vent cleaning, mold remediation, pest control, insulation and air-duct work — a business name variant and trade set that appears nowhere on this contractor's own site or its BBB profile, both of which describe only additions, kitchen/bathroom remodeling, flooring, painting, siding, windows and general contracting. The reviews also follow a near-identical templated structure with a rotating cast of first-name-only technicians (Ron, Emir, Gibson, Olivia, Samantha, Joseph, Issac, David, Donny, Peter, Archie, Brody, Nathan, Kenneth, Marco, Kevin, Neil...) — a pattern consistent with fabricated or review-farm content rather than organic customer feedback. These reviews are not treated as evidence of this business's actual work; only the single 2017 HomeAdvisor review and the self-reported/BBB service list are treated as reliable evidence of this business's practice here.
- HomeAdvisor's own About text ('serving the Cape for nearly a decade') conflicts with its own 'Business highlights: 20 years of experience' claim on the same page, and both roughly (but not exactly) match the BBB/self-reported '20 years' figure.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Chatham, MA-based general contractor and remodeler self-reporting 20+ years serving the Chatham area. _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Official Website](https://www.riccicustomrenovations.com) — “Self-reported 20 years in business”
- BBB accredited with an A+ rating since 2017. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “BBB profile for Ricci Custom Renovations, LLC of Chatham, MA — A+ rated, BBB Accredited since 2017, 20 years in business, no customer review…”
- A 2017 HomeAdvisor review describes a second-floor addition and repeat hiring for other jobs afterward. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “5★ He helped with our second floor addition and we've used him for a lot of jobs ever since.”
- Self-reported and BBB-listed services include additions, kitchen and bathroom remodeling, flooring, painting, siding, windows and general contracting. _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
- Verified, on-topic customer review history is limited to a single 2017 account; no other dated reviews describe this business's actual remodeling or general-contracting work. _(confidence: medium)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “5★ He helped with our second floor addition and we've used him for a lot of jobs ever since.”
- A large batch of Google reviews attached to this listing describes chimney, dryer-vent, mold-remediation, pest-control and duct-cleaning work under the name 'Ricci Custom Renovations And Chimney Repair,' a trade and name not found on this business's own site or BBB profile; the reviews follow a templated pattern with a different first-name-only technician in each one and are not treated as evidence of this business's remodeling work. _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poQ1V6QjFZbWxqTkRBNGR6WjVURlJFZGpFeVoyYxAB!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CAIQACodChtycF9oOjhCUzB1YmljNDA4dzZ5TFREdjEyZ2c%7C%7C?hl=en) — “5★ Ricci Custom Renovations And Chimney Repair did a fantastic job repairing our chimney. The inspection was detailed, and the repair was co…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkUVJGUkhWM1p1WVRkUmJUQldURGxGZW1kVWFXYxAB!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CAIQACodChtycF9oOjdQRFRHV3ZuYTdRbTBWTDlFemdUaWc%7C%7C?hl=en) — “5★ I had a great experience with Ricci Custom Renovations And Chimney Repair, for chimney cleaning and repair. Ron arrived on schedule and t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnaVktZFFnEAE!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CIHM0ogKEICAgMDgiY-dQg%7C%7C?hl=en) — “5★ I had an excellent experience with Ricci Custom Renovations and Chimney Repair in Chatham, Massachusetts! David, the technician, was incr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNneHFEWnl3RRAB!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CIHM0ogKEICAgMCgxqDZywE%7C%7C?hl=en) — “5★ Ricci Custom Renovations And Chimney Repair provided excellent service! Gibson took the time to thoroughly explain each stage of the chim…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfZ2EyUUtREAE!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CIHM0ogKEICAgID_ga2QKQ%7C%7C?hl=en) — “5★ The work done by Chimney Inspection in Chatham was outstanding! My chimney odor was removed by Technician Marco, and the fireplace was th…”
- The comment pool anchor is inflated by roughly 26 pooled Google reviews describing an inconsistent, likely templated chimney-services account under a variant business name; those are treated as unreliable evidence of this business's actual remodeling/general-contracting work, so the read here is pulled toward the low end of the clamp band rather than the anchor. _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poQ1V6QjFZbWxqTkRBNGR6WjVURlJFZGpFeVoyYxAB!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CAIQACodChtycF9oOjhCUzB1YmljNDA4dzZ5TFREdjEyZ2c%7C%7C?hl=en) — “5★ Ricci Custom Renovations And Chimney Repair did a fantastic job repairing our chimney. The inspection was detailed, and the repair was co…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnaVktZFFnEAE!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CIHM0ogKEICAgMDgiY-dQg%7C%7C?hl=en) — “5★ I had an excellent experience with Ricci Custom Renovations and Chimney Repair in Chatham, Massachusetts! David, the technician, was incr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfZ2EyUUtREAE!2m1!1s0x0:0x8f80126e17243fea!3m1!1s2@1:CIHM0ogKEICAgID_ga2QKQ%7C%7C?hl=en) — “5★ The work done by Chimney Inspection in Chatham was outstanding! My chimney odor was removed by Technician Marco, and the fireplace was th…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “5★ He helped with our second floor addition and we've used him for a lot of jobs ever since.”
- HomeAdvisor's own page states 'serving the Cape for nearly a decade' while also claiming '20 years of experience,' an internal tenure inconsistency. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “HomeAdvisor profile for Ricci Custom Renovations, LLC at 2 Wood Valley Road, Chatham, MA — matches this business exactly (address confirmed)…”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “Services offered (HomeAdvisor): Bath, Full Renovations, Kitchen”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html) — “Services offered (HomeAdvisor): Bath, Full Renovations, Kitchen”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
- Also offers Carpentry _(confidence: medium)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
- Also offers Flooring _(confidence: medium)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”
- Also offers House Painting _(confidence: medium)_
  - [Official Website](https://www.riccicustomrenovations.com) — “Ricci Custom Renovations is a Chatham, Massachusetts remodeling and general contracting business offering additions, kitchen and bathroom re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343) — “Services offered (Better Business Bureau): Additions, Bathroom Remodeling, Custom Home Remodeling, Finish Carpentry, Floor Installations, Ge…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Ricci%20Custom%20Renovations&query_place_id=ChIJq6oO78cU-4kR6j8kF24SgI8): 4.8★ from 26 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ricci%20Custom%20Renovations&query_place_id=ChIJq6oO78cU-4kR6j8kF24SgI8): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/construction-services/ricci-custom-renovations-llc-0021-124343): Listed on this source
- [Yelp](https://www.yelp.com/biz/ricci-custom-renovations-chatham): Listed on this source
- [Official Website](https://www.riccicustomrenovations.com): 20 yrs in business · Self-reported profile and service details
- [Exa](https://www.riccicustomrenovations.com/): 0 web mentions across the open web (each linked to its source)
- [Exa](https://www.businessesup.com/chatham-ma/renovations): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.RicciCustomRenovations.65065340.html): 5.0★ from 1 ratings

## Recent reviews

- **5/5 · Google Reviews · Morgan Fields · 2025-12-29**: Ricci Custom Renovations And Chimney Repair did a fantastic job repairing our chimney. The inspection was detailed, and the repair was completed efficiently. We also booked air duct cleaning and dryer vent cleaning. Their experience with roofing services and chimney systems makes them a reliable cho…
- **5/5 · Google Reviews · Ian Jaxson · 2025-12-18**: I had a great experience with Ricci Custom Renovations And Chimney Repair, for chimney cleaning and repair. Ron arrived on schedule and took the time to inspect my chimney and everything thoroughly. He explained safety concerns about my chimney clearly and completed the chimney cleaning efficiently.…
- **5/5 · Google Reviews · Manju Devi · 2025-06-11**: For dependable home services, turn to Ricci Custom Renovations And Chimney Repair! Emir and his team possessed vast expertise and managed everything effectively. They conducted a chimney inspection and clearly outlined everything prior to beginning the chimney cleaning. Their chimney repair service …
- **5/5 · Google Reviews · Bradley Hunter · 2025-06-10**: I recently had a thorough chimney inspection and dryer vent cleaning done at my Chatham house by Ricci Custom Renovations and Chimney Repair. Gibson was the technician, and he did a fantastic job. He was well-informed, showed up on time, and went into great detail about everything. My house is now s…
- **4/5 · Google Reviews · Natalie Scarbrough · 2025-05-27**: We brought in Ricci Custom Renovations And Chimney Repair from Massachusetts for a chimney installation and structural repair. Olivia, the technician, did an initial chimney inspection and found that the entire cap and crown needed to be replaced. She was very transparent about the process and timel…
- **4/5 · Google Reviews · Clarence Edwards · 2025-05-27**: We needed some urgent chimney work and chose Ricci Custom Renovations And Chimney Repair based in Massachusetts. Samantha came out for a detailed chimney inspection and identified some loose bricks and flue liner damage. She walked us through the options, and her chimney installation skills were top…
- **5/5 · Google Reviews · Giannis Antetokumpo · 2025-05-20**: I’m very satisfied with the work done by Ricci Custom Renovations And Chimney Repair here in Massachusetts. They conducted a full chimney inspection, recommended the necessary repairs, and carried out top-notch chimney services. Their knowledge of chimney installation and safety standards really sto…
- **5/5 · Google Reviews · Mark Williams · 2025-05-20**: We recently hired Ricci Custom Renovations And Chimney Repair for a project in Massachusetts, and it was a smooth process from start to finish. They handled a chimney inspection followed by chimney services with expertise. Their communication was excellent throughout the job. I’ll definitely trust R…
- **5/5 · Google Reviews · Bimal Pal · 2025-05-19**: We chose to work with Ricci Custom Renovations And Chimney Repair after reading so many great reviews. Joseph provided exceptional service when he came to our Chatham home. He was courteous and professional, and he took the time to answer all of our questions. There was buildup in our chimney and th…
- **5/5 · Google Reviews · Ntambala Joseph · 2025-05-18**: Ricci Custom Renovations And Chimney Repair came through for us with expert Chimney Services. They started with a thorough Chimney Inspection, identified a few risks, and performed repairs with precision. They even walked us through what a complete Chimney Installation would involve if we wanted a l…

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Data freshness: last scanned 2026-08-22T05:02:33.164Z.
Cite as: Ricci Custom Renovations — Tavlee (https://tavlee.com/contractor/ricci-custom-renovations)
Source: https://tavlee.com/contractor/ricci-custom-renovations