---
title: "Rich Peavey Masonry and Chimney Serv"
description: "A recent HomeAdvisor customer wrote that concrete work meant to keep water out of their garage did not work, and that a prepaid $275 chimney sweep was neve"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Rich Peavey Masonry and Chimney Serv

**Trade:** Masonry · **Address:** Westerly, RI · **Languages:** English

**Rating: 1.7/5** (high confidence) — from 43 reviews across 5 sources.
74% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

A recent HomeAdvisor customer wrote that concrete work meant to keep water out of their garage did not work, and that a prepaid $275 chimney sweep was never done. A recent customer said Rich performed half the work, failed to complete the job, and that his phone is disconnected.

A 2026 customer said Rich took a $1,400 deposit in 2025, never showed up to do the work, and had not returned the deposit. A 2025 customer said they hired Rich to demolish and rebuild cement front stairs, that he never attempted the project, and that they filed a complaint with the Attorney General's Office. A 2025 Angi customer said they gave Rich a $2000 downpayment to install a chimney liner and he never showed up. A 2025 Angi customer said a backyard patio promised before the fourth of July was never put in.

A 2025 customer said Rich installed a chimney insert for a pellet stove for $2600, but that the front-porch work he later did pitched toward the house, and they paid for half the job. A 2025 customer described a $22,000 walkway retaining wall veneer and stairs job that was stopped after a year, with Rich agreeing to send $5,000 for broken stone stairs and incomplete work.

A 2025 customer said Rich and his team broke down an old chimney from the roof line up and replaced it with new brick and flashing. A 2025 customer said Rich replaced their entire chimney a few days after a failing chimney pushed oil-heat exhaust back into the house. A 2024 customer said Rich and his crew replaced a broken damper and cleaned a flue coated with stage 3 creosote.

The Better Business Bureau grades the company F. The BBB counts 2 complaints against it.

**Strengths:**
- Chimney rebuild — a 2025 customer said Rich replaced an entire failing chimney
- Chimney liner install — a 2025 customer said they installed a chimney liner

**Concerns:**
- Unreturned deposit — a 2026 customer said a $1,400 deposit was not returned
- Unfinished job — a recent customer said half the work was done
- Prepaid chimney sweep — a recent customer said a $275 sweep was never done
- Attorney General complaint — a 2025 customer filed one over stairs never built
- BBB grade F — the Better Business Bureau grades the company F

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A recent customer said concrete work to keep water out of a garage did not work and a prepaid $275 chimney sweep was never done _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “1★ Clean and Inspect a wood burning stove or pellet stove$5,275Do not hire!!! Concrete work to prevent water getting in garage - did not wor…”
- A recent customer said Rich performed half the work and failed to complete the job _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “1★ Rich performed half the work but failed to complete the job. For months he told me he would finish "next week." Seven months late…”
- A 2026 customer said a $1,400 deposit taken in 2025 was not returned and the work was never done _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “1★ Rich took a 1400 dollar deposit on May 3 2025. Promised to do the work between Mother's Day and Father's Day 2025. He never showe…”
- A 2025 customer said front stairs were never rebuilt and they filed a complaint with the Attorney General's Office _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ri/westerly/rich-peavey-masonry-and-chimney-serv-reviews-11036829.htm) — “Folks reading this need to go to the Home Adviser site and read the Reviews there. I hired Rich in April 25 to demolish and rebuild my cemen…”
- A 2025 customer said a $2000 downpayment for a chimney liner was paid and Rich never showed up _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ri/westerly/rich-peavey-masonry-and-chimney-serv-reviews-11036829.htm) — “I hired Mr. Peavey in August to install a chimney liner. At that time I provided him with a $2000 downpayment. He said he had a few jobs to …”
- A 2025 customer said a contracted backyard patio was never put in _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ri/westerly/rich-peavey-masonry-and-chimney-serv-reviews-11036829.htm) — “We hired Rich in the beginning of May to put in a patio in our backyard. He wrote up the contract promising the patio would be in before the…”
- A 2025 customer said a front porch pitched toward the house _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “3★ I hired Rich to install an insert in my Chimney for a pellet stove hook up which was completed for $2600. While he was there, he pointed …”
- A 2025 customer said a $22,000 walkway and stairs job was stopped after a year with $5,000 sent for broken stairs and incomplete work _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “2★ Walkway retaining wall veneer with new stairs. 22,000 cost. Update from my September 2025 review. After posting my experience online revi…”
- Better Business Bureau grade F _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ri/westerly/profile/mason-contractors/rich-peavey-masonry-chimney-services-0021-569077) — “Better Business Bureau grade: F”
- The Better Business Bureau counts 2 complaints against the company _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ri/westerly/profile/mason-contractors/rich-peavey-masonry-chimney-services-0021-569077) — “2 complaint(s) on file (count only)”
- A 2025 customer said Rich and his team rebuilt an old chimney with new brick and flashing _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ From start to finish Rich was the absolute best. He came to our house as our third chimney rebuild estimate, and I knew right away he was…”
- A 2025 customer said Rich replaced an entire failing chimney _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ This is our second time calling Rich in an emergency situation and we are so grateful for his help. After an old, failing chimney was pus…”
- A 2024 customer said Rich and his crew replaced a broken damper and cleaned a creosote-coated flue _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ Great job by Rich and his crew replacing a broken damper and thoroughly cleaning the flu which was coated with stage 3 creosote. Can now …”
- HomeAdvisor: 4.6 stars from 66 ratings _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “HomeAdvisor: 4.6★ from 66 ratings”
- Angi: 4.2 stars from 17 ratings _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ri/westerly/rich-peavey-masonry-and-chimney-serv-reviews-11036829.htm) — “Angi: 4.2★ from 17 ratings”
- Specializes in Masonry _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ From start to finish Rich was the absolute best. He came to our house as our third chimney rebuild estimate, and I knew right away he was…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ Brick or Stone Tuck pointingYes, I recommend this proService provided: repointed and capped brick chimney and repaired 2 brick staircases…”
- Specializes in Chimney Services _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ Rich and his crew installed a chimney cap and cleaned the chimney. Friendly and professional. Excellent job.. Thank you”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ They installed a chimney liner for us. Communicated very well, job was well done, personable, professional, and we are very happy with ou…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html) — “5★ Great job by Rich and his crew replacing a broken damper and thoroughly cleaning the flu which was coated with stage 3 creosote. Can now …”

## License

Status: **not_found** — verified against the official RI state registry, never self-reported.
Re-check at the official registry: https://crb.ri.gov/search/contractor-search

## Sources

- [Better Business Bureau](https://www.bbb.org/us/ri/westerly/profile/mason-contractors/rich-peavey-masonry-chimney-services-0021-569077): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/rated.ChimneyProfessionalsLLC.75716784.html): 4.6★ from 66 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/rich-peavey-masonry-chimney-serv): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ri/westerly/rich-peavey-masonry-and-chimney-serv-reviews-11036829.htm): 4.2★ from 17 ratings
- [Local News](https://www.idcrawl.com/richard-peavey): Listed on this source

## Recent reviews

- **1/5 · HomeAdvisor · Tricia D. · 2026-06-01**: Clean and Inspect a wood burning stove or pellet stove$5,275Do not hire!!! Concrete work to prevent water getting in garage - did not work, left concrete filled wheelbarrow in front yard August 2025 assured he would get it over and over - never happened!!! Pre paid for chimney sweep $275 never done …
- **1/5 · HomeAdvisor · John D. · 2026-04-15**: Rich performed half the work but failed to complete the job. For months he told me he would finish "next week." Seven months later, the work is still not done and his phone is disconnected. Avoid this contractor.
- **1/5 · HomeAdvisor · Cynthia A. · 2026-01-16**: Rich took a 1400 dollar deposit on May 3 2025. Promised to do the work between Mother's Day and Father's Day 2025. He never showed. After a few weeks we kept calling and testing. He kept saying next week, next week. Needless to say he never showed up. By October we called and told him we wan…
- **5/5 · HomeAdvisor · Rob S. · 2025-12-04**: Great staff. Friendly, professional , neat and clean.
- **Angi · Zoe A. · 2025-12-01**: I hired Mr. Peavey in August to install a chimney liner. At that time I provided him with a $2000 downpayment. He said he had a few jobs to finish up & would then be on vacation but would be in touch with me at the end of September. I called at the end of September. He scheduled one date and then ne…
- **Angi · Theresa T. · 2025-11-01**: We hired Rich in the beginning of May to put in a patio in our backyard. He wrote up the contract promising the patio would be in before the fourth of July. That deadline came and went and no patio. We were promised several additional deadlines and that work would be done with no results. He claimed…
- **Angi · Gerald S. · 2025-11-01**: Folks reading this need to go to the Home Adviser site and read the Reviews there. I hired Rich in April 25 to demolish and rebuild my cement front stairs. He said in the contract that the work was to be completed by the end of May. Needless to say, he never did the work despite numerous promises to…
- **Angi · Donna M. · 2025-11-01**: Rich put a chimney liner in and did a good job. Once I got him to show up..
- **2/5 · HomeAdvisor · David B. · 2025-10-12**: Walkway retaining wall veneer with new stairs. 22,000 cost. Update from my September 2025 review. After posting my experience online review about my dissatisfaction with the work and job not being completed. We both agreed to stop the work (after one year)and Rich to send me a total of 5,000 for bro…
- **3/5 · HomeAdvisor · Pat R. · 2025-10-03**: I hired Rich to install an insert in my Chimney for a pellet stove hook up which was completed for $2600. While he was there, he pointed out that my front porch which was brick was failing which I knew and he quoted me approximately $4000 for bluestone and Beach stone. About six months later, Rich s…

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Data freshness: last scanned 2026-10-06T01:08:33.087Z.
Cite as: Rich Peavey Masonry and Chimney Serv — Tavlee (https://tavlee.com/contractor/rich-peavey-masonry-and-chimney-serv-westerly)
Source: https://tavlee.com/contractor/rich-peavey-masonry-and-chimney-serv-westerly

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