--- title: "Rich‘s Oil Service" description: "\"We like Rich's Oil in Enfield,\" a commenter wrote in a recent r/Connecticut thread. Rich's Oil Service delivers heating oil and services furnaces and boil" doc_version: "2026-10-09" last_updated: "2026-10-09" --- # Rich‘s Oil Service **Trade:** Heating Oil Delivery · **Address:** 12 Moody Rd, Enfield, CT 06082 · **Phone:** (860) 763-2015 · **Website:** http://www.richs-oil.com/ · **Languages:** English **Rating: 2.9/5** (medium confidence) — from 38 reviews across 5 sources. 71% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative. ## The honest read "We like Rich's Oil in Enfield," a commenter wrote in a recent r/Connecticut thread. Rich's Oil Service delivers heating oil and services furnaces and boilers; the company says it has provided service since 1986 and gives its automatic delivery customers 24-hour emergency service. A 2026 customer said they have used Rich's for oil delivery and furnace tune-ups since buying a house in Enfield, and that George fixed their furnace on the spot with a part in stock on his truck. A recent customer said a furnace tune-up was reasonably priced and the staff were friendly and helpful. In a 2023 review, a customer said a different company had told them they needed a new furnace, while Rich's made an adjustment that made it much better and suggested a service call might be enough; that customer later replaced the furnace with Rich's anyway. A 2025 customer said Rich's replaced their furnace with propane and added central AC on probably the hottest day of the year. A 2022 customer said Bill, the technician who cleaned their oil burner, sat with them and showed them how their boiler works. A 2021 customer said they woke up with no heat, called at 0730, and Rich's was at the house within 2 hours. A 2024 customer said Justin did a tank inspection and delivered oil. A recent customer said a check-up of their central air unit and furnace was a no-show on both days they waited. A recent customer said a furnace service caused a leak that flooded their basement and that they were then billed for the technician's repair of it. A 2026 customer said a 13-minute follow-up visit after a furnace repair was billed, and that the service manager never got back to them. A 2026 customer said a friend they referred, whose boiler blew before a winter storm, waited more than a week without a call back with a quote. A 2024 customer said the service manager threatened to pull his workers off their heating repair in the middle of winter and that they were overcharged. A 2023 customer said a furnace cleaning booked weeks ahead never happened, after long holds on the phone. **Strengths:** - On-the-spot furnace fix — a 2026 customer said George used a part from his truck - Honest furnace advice — a 2023 customer said Rich's adjusted it rather than pressing a replacement - Propane conversion and AC — a 2025 customer said the furnace was replaced and AC added - Fast no-heat call — a 2021 customer said Rich's arrived within 2 hours **Concerns:** - A missed check-up — a recent customer said both scheduled days were no-shows - A flooded basement — a recent customer said a furnace service caused a leak - A disputed follow-up bill — a 2026 customer said the service manager never called back - A threatened walk-off — a 2024 customer said the manager threatened to leave them without heat ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent r/Connecticut commenter wrote that they like Rich's Oil in Enfield _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1vl24bo/oil_boiler_service_companies/p2yh76z/) — “r/Connecticut — We like Rich's Oil in Enfield” - The company says it has provided service since 1986 and offers 24-hour emergency service to automatic delivery customers _(confidence: high)_ - [Official Website](http://www.richs-oil.com) — “About (self-reported, verbatim): Since 1986, Rich’s has been providing friendly and reliable service to many satisfied customers. Rich’s off…” - A 2026 customer said George fixed their furnace on the spot with a part from his truck _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsbFluWnNjM1JDUWt4cldVVmxNMGREVFdaQmJsRRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOlllYnZsc3RCQkxrWUVlM0dDTWZBblE%7C%7C?hl=en-US) — “5★ Have been using Rich’s for oil delivery and furnace tune ups since I bought my house in Enfield for 3 plus years. Had my first hick up wi…” - A 2023 customer said Rich's adjusted their furnace rather than pressing for a replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabXZhLUlnEAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDZmva-Ig%7C%7C?hl=en-US) — “5★ We had a contract with another company that sent out techs (who really tried) but couldn't figure out the problem. They basically wrote …” - A 2025 customer said Rich's replaced their furnace with propane and added central AC _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aR1YxRlVNblE1ZUVsUk5XbDRRMmxyVkZsSk5HYxAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOnZGV1FUMnQ5eElRNWl4Q2lrVFlJNGc%7C%7C?hl=en-US) — “5★ Rich’s came out to replace the furnace to propane and add central AC on probably the hottest day of the year. Did an outstanding job!!! G…” - A recent customer said a scheduled check-up was a no-show on both days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsMlRHdHdhemN4UVRWUGVtNUdjblJDU0c5aldGRRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOll2TGtwazcxQTVPem5GcnRCSG9jWFE%7C%7C?hl=en-US) — “1★ I'm bummed to write this, I called 2 weeks ago to get a check up on both my central a/c unit and furnace while they were here 2 birds one…” - A recent customer said a furnace service caused a leak that flooded their basement, then billed for the repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJd1pqVjNYME15TTNOVlIxWXRkR2hGYVhoNmQyYxAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOlIwZjV3X0MyM3NVR1YtdGhFaXh6d2c%7C%7C?hl=en-US) — “1★ Came out to service my furnace. Caused a leak in my furnace that flooded my basement. Same technician comes out to fix the leak he caused…” - A 2024 customer said the service manager threatened to pull workers off their heating repair in winter _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROMWJLSXd3RRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDN1bKIwwE%7C%7C?hl=en-US) — “1★ Service tech's are friendly but they lie. Service manager is very rude and also lies. The service manager threatened to pull his guys of…” - Better Business Bureau grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/enfield/profile/residential-air-conditioning-contractors/richs-oil-service-inc-0111-1000372) — “Better Business Bureau grade: A+” - 4.3 stars from 101 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Rich%E2%80%98s%20Oil%20Service&query_place_id=ChIJQ3NGpzzl5okR2XGAi34MdFk) — “Google: 4.3★ from 101 ratings” - Specializes in Heating Oil Delivery _(confidence: high)_ - [Official Website](http://www.richs-oil.com) — “About (self-reported, verbatim): Since 1986, Rich’s has been providing friendly and reliable service to many satisfied customers. Rich’s off…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsbFluWnNjM1JDUWt4cldVVmxNMGREVFdaQmJsRRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOlllYnZsc3RCQkxrWUVlM0dDTWZBblE%7C%7C?hl=en-US) — “5★ Have been using Rich’s for oil delivery and furnace tune ups since I bought my house in Enfield for 3 plus years. Had my first hick up wi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQbUpQZ1NREAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDPmJPgSQ%7C%7C?hl=en-US) — “5★ Always delivers on time and sometimes early. Never an issue.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROZ2FpQ0lnEAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDNgaiCIg%7C%7C?hl=en-US) — “5★ Rich’s came out to my house today and did a tank inspection and delivered oil. Justin was very thorough and professional! Thank you Rich’…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXaXVPM2xRRRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgICWiuO3lQE%7C%7C?hl=en-US) — “5★ I hired Rich's Oil Setvice to install and service my Enfield home boiler for the last 15 years and will now hire them for my Suffield hom…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aR1YxRlVNblE1ZUVsUk5XbDRRMmxyVkZsSk5HYxAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CAIQACodChtycF9oOnZGV1FUMnQ5eElRNWl4Q2lrVFlJNGc%7C%7C?hl=en-US) — “5★ Rich’s came out to replace the furnace to propane and add central AC on probably the hottest day of the year. Did an outstanding job!!! G…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkdUxXYmVnEAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDduLWbeg%7C%7C?hl=en-US) — “5★ Had water leaking from my gas furnace. Called Rich's they were very polite and fixed the problem quickly. There prices were great I was i…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabXZhLUlnEAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDZmva-Ig%7C%7C?hl=en-US) — “5★ We had a contract with another company that sent out techs (who really tried) but couldn't figure out the problem. They basically wrote …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlbnBDaHlRRRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDenpChyQE%7C%7C?hl=en-US) — “5★ Staff came to inspect furnace an quickly made two good repairs. Technician explained repairs very well and was extremely helpful and cour…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNldHF5MElnEAE!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgICetqy0Ig%7C%7C?hl=en-US) — “5★ Called several contractors to replace older oil furnace and Richs rep gave a great price. Service techs were friendly and very knowledgea…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHX3BfaDB3RRAB!2m1!1s0x0:0x59740c7e8b8071d9!3m1!1s2@1:CIHM0ogKEICAgIDG_p_h0wE%7C%7C?hl=en-US) — “5★ My furnace wouldn't ignite. I called in the morning and a very nice technician showed up couple of hours later and fixed the issue within…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Official Website](http://www.richs-oil.com): 40 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Rich%E2%80%98s%20Oil%20Service&query_place_id=ChIJQ3NGpzzl5okR2XGAi34MdFk): Listed on this source - [Local News](https://rphac.com/testimonials/): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Rich%E2%80%98s%20Oil%20Service&query_place_id=ChIJQ3NGpzzl5okR2XGAi34MdFk): 4.3★ from 101 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/enfield/profile/residential-air-conditioning-contractors/richs-oil-service-inc-0111-1000372): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “We like Rich's Oil in Enfield” — u/HeartsOfDarkness in r/Connecticut (2026-08-11) — https://www.reddit.com/r/Connecticut/comments/1vl24bo/oil_boiler_service_companies/p2yh76z/ ## Recent reviews - **4/5 · Google Reviews · TruthBToldRbnHd · 2026-07-23**: I've used them for my furnace tune up, reasonably priced. The staff is friendly and helpful. No issues or complaints. I highly recommend this company. - **1/5 · Google Reviews · Christopher Rheaume · 2026-07-22**: I'm bummed to write this, I called 2 weeks ago to get a check up on both my central a/c unit and furnace while they were here 2 birds one stone kinda thing. I was told by the lady scheduling it would be Monday July 22. When Wednesday was the 22nd waited around both days just incase and both were no … - **1/5 · Google Reviews · Steven Valenti · 2026-05-10**: Came out to service my furnace. Caused a leak in my furnace that flooded my basement. Same technician comes out to fix the leak he caused. Then sends me a bill for the repair work he did while my basement was flooded and making jokes about the situation. Unprofessional and overpriced. DO NOT GO HERE… - **4/5 · Google Reviews · Kathy MacDonald · 2026-02-16**: I dont like writing a bad review for this company. My family has been using this company for years. Received a bill for a visit i didn't think I should have. It was a follow-up because furnace did not work like it used to before they repaired it. Technician was in house for 13 minutes and bill wa… - **5/5 · Google Reviews · Andrew Nurek · 2026-02-06**: Have been using Rich’s for oil delivery and furnace tune ups since I bought my house in Enfield for 3 plus years. Had my first hick up with my furnace today and George came out and was able to fix the unit on the spot with the part in stock on his truck. Quick easy fix and very very friendly. Justin… - **1/5 · Google Reviews · Jeather Bonet · 2026-02-03**: Will no longer be using or recommending this company or their services. Used to for many years until I referred a friend who had a boiler blow before the winter storm. Never called her back with a quote after more than a week waiting because people have pipes bursting!? Hers will also burst without … - **5/5 · Google Reviews · Neida Hobson · 2025-10-23**: Rich’s came out to replace the furnace to propane and add central AC on probably the hottest day of the year. Did an outstanding job!!! George is a wonderful employee and deserves a raise along with his crew. Trustworthy beyond words. My 88 year old mom STILL praises the work they did and how happy … - **5/5 · Google Reviews · Cynthia Spencer · 2025-07-07**: Used them for over 20 years- reasonable pricing, a budget system, easy access on-line system. Someone always picks up the phone. Transparent pricing and service. None better!! - **5/5 · Google Reviews · David Henry - The real DH · 2024-11-28**: Always delivers on time and sometimes early. Never an issue. - **5/5 · Google Reviews · D R · 2024-05-20**: Staff friendly and helpful. --- Data freshness: last scanned 2026-10-08T19:37:19.705Z. Cite as: Rich‘s Oil Service — Tavlee (https://tavlee.com/contractor/rich-s-oil-service-enfield) Source: https://tavlee.com/contractor/rich-s-oil-service-enfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)