---
title: "Richard's Oil Company"
description: "Richard's Oil Company describes itself on its website as an oil delivery and service company located in Coventry, RI, and says it has been in business for "
doc_version: "2026-10-07"
last_updated: "2026-10-07"
---

# Richard's Oil Company

**Trade:** Heating Oil Delivery · **Address:** 71 Harkney Hill Rd, Coventry, RI 02816 · **Phone:** (401) 822-1543 · **Website:** https://callrichards.com/ · **Languages:** English

**Rating: 3.6/5** (medium confidence) — from 22 reviews across 5 sources.
82% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Richard's Oil Company describes itself on its website as an oil delivery and service company located in Coventry, RI, and says it has been in business for 44 years. On Google it holds 4.3 stars from 33 ratings.

A 2025 customer said Lisa in the office scheduled next-day delivery, then called back within 10 minutes to say the driver would come to them next. A 2025 customer whose previous oil company had not delivered said Richard's delivered the same day they called. A 2026 customer who had just moved to Coventry and let the tank run dry said the company prioritized a fill-up. A 2025 customer wrote that the oil is not the cheapest but that delivery came the same day or the next morning after ordering. In 2021, a customer who ran out of oil on Christmas said they were back up and running within hours.

A 2026 customer with a leak in their oil tank said they called on a Friday and a new tank was installed the following Wednesday, and named Gary and Joe for a neat and clean install.

A 2026 customer said the company never delivered oil but charged for it. A 2025 customer who wanted emergency service called the answering service rude and unhelpful. A 2023 caller asking about pricing described the receptionist as rude and went with another oil company. In 2021, a customer with no heat said they were told they had no account despite a tag on their boiler, never got the promised call back, and were later told the company only services those who buy oil through it.

**Strengths:**
- Same-day delivery — a 2025 customer said they delivered the day they called
- Oil tank replacement — a 2026 customer said a new tank went in that Wednesday
- A run-dry fill-up — a 2026 customer said they prioritized a fill-up

**Concerns:**
- A billing complaint — a 2026 customer said they were charged but never delivered
- Phone manner — a 2023 caller described the receptionist as rude
- An emergency call — a 2025 customer called the answering service unhelpful

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.3 stars from 33 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Richard's%20Oil%20Company&query_place_id=ChIJCTcWIqhK5IkRwmPYkldHhcM) — “Google: 4.3★ from 33 ratings”
- The company describes itself as an oil delivery and service company located in Coventry, RI, and says it has been in business for 44 years. _(confidence: medium)_
  - [Official Website](https://callrichards.com) — “About (self-reported, verbatim): Located in Coventry, RI, Richard’s Oil has been the area’s leading oil delivery & service specialist for de…”
  - [Official Website](https://callrichards.com) — “Self-reported 44 years in business”
- A 2025 customer said the office scheduled next-day delivery, then called back within 10 minutes to say the driver would come next. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBdnVXZ2dnRRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgMDAvuWgggE%7C%7C?hl=en-US) — “5★ Called Richard's after my other long time company became unreliable. It can be stressful switching, not knowing if it will be better than…”
- A 2025 customer whose previous oil company had not delivered said Richard's delivered the same day. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfNWM3eUVBEAE!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgIC_5c7yEA%7C%7C?hl=en-US) — “5★ My previous oil company was supposed to deliver 4 days ago. They have not responded to any calls and we had no fuel delivered.  A neighbo…”
- A 2026 customer who let the tank run dry said the company prioritized a fill-up. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xTGJGTmlNemhKWW1scFkxUkJZVkZ5VTJwNlNIYxAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CAIQACodChtycF9oOm1LbFNiMzhJYmlpY1RBYVFyU2p6SHc%7C%7C?hl=en-US) — “5★ Just moved to Coventry and Richard’s came highly recommended. Never had oil heat before and had inadvertently let tank run dry. They prio…”
- A 2025 customer said delivery came the same day or the next morning after ordering. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROMkxHSTBRRRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgIDN2LGI0QE%7C%7C?hl=en-US) — “4★ It's not the cheapest oil you can get, but the delivery is quick and reliable. I always get my oil same day or the next morning after I o…”
- A 2026 customer with a leaking oil tank said a new tank was installed the Wednesday after a Friday call. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wWFN5MXNTVzFITUdNNGFuaFlaM050UlVaeE0yYxAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CAIQACodChtycF9oOmpXSy1sSW1HMGM4anhYZ3NtRUZxM2c%7C%7C?hl=en-US) — “5★ I had a leak in my oil tank.Called on a Friday and new tank was installed the following  Wed. Gary and Joe did a wonderful job. Neat and …”
- A 2026 customer said the company never delivered oil but charged for it. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Gc1oxWkRielI1TFZCeFJIWkZWVU5EZEcxM1ZGRRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CAIQACodChtycF9oOnFsZ1ZDbzR5LVBxRHZFVUNDdG13VFE%7C%7C?hl=en-US) — “1★ Never delivered oil but charged me for it.”
- A 2025 customer seeking emergency service called the answering service rude and unhelpful. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwNWIydGpTakUyV21sUVRYVXhRMjQ1UVd4UWVWRRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CAIQACodChtycF9oOlp5b2tjSjE2WmlQTXUxQ245QWxQeVE%7C%7C?hl=en-US) — “1★ Wanted emergency service. The answering service was rude and unhelpful”
- A 2023 caller asking about pricing described the receptionist as rude. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsaHVXY0ZREAE!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgIClhuWcFQ%7C%7C?hl=en-US) — “1★ Called to ask about pricing and new customer info, rudest receptionist I've ever spoken to. Ended up going with another oil company. If t…”
- A 2021 customer with no heat said they were told the company only services those who buy oil through it. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHcTZqN3R3RRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgICGq6j7twE%7C%7C?hl=en-US) — “1★ I called because I had no heat. I was told I had no account and was not a customer despite being a tag on my boiler showing they were the…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Official Website](https://callrichards.com) — “About (self-reported, verbatim): Located in Coventry, RI, Richard’s Oil has been the area’s leading oil delivery & service specialist for de…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xTGJGTmlNemhKWW1scFkxUkJZVkZ5VTJwNlNIYxAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CAIQACodChtycF9oOm1LbFNiMzhJYmlpY1RBYVFyU2p6SHc%7C%7C?hl=en-US) — “5★ Just moved to Coventry and Richard’s came highly recommended. Never had oil heat before and had inadvertently let tank run dry. They prio…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROMkxHSTBRRRAB!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgIDN2LGI0QE%7C%7C?hl=en-US) — “4★ It's not the cheapest oil you can get, but the delivery is quick and reliable. I always get my oil same day or the next morning after I o…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfNWM3eUVBEAE!2m1!1s0x0:0xc385475792d863c2!3m1!1s2@1:CIHM0ogKEICAgIC_5c7yEA%7C%7C?hl=en-US) — “5★ My previous oil company was supposed to deliver 4 days ago. They have not responded to any calls and we had no fuel delivered.  A neighbo…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Richard's%20Oil%20Company&query_place_id=ChIJCTcWIqhK5IkRwmPYkldHhcM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ri/coventry/profile/fuel-oil/richards-oil-co-0021-197317): Listed on this source
- [Local News](https://www.nola.com/entertainment_life/society/party-central-jim-richard-at-arthur-roger-ann-marie-auricchio-with-a-pop-up-show/article_967f937a-37f4-11ea-99cd-13ccc04ab8d3.html): Listed on this source
- [Official Website](https://callrichards.com): 44 yrs in business · Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=Richard's%20Oil%20Company&query_place_id=ChIJCTcWIqhK5IkRwmPYkldHhcM): 4.3★ from 33 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I like Richard's because it's right around the corner and they will deliver same day usually” — u/radarmy in r/RhodeIsland (2026-01-30) — https://www.reddit.com/r/RhodeIsland/comments/1qrlk6k/oil_companies/o2p97q4/
- “i use richards oil in coventry, not the cheapest but the price isnt unreasonable.” — u/Public_Radio- in r/RhodeIsland (2025-12-10) — https://www.reddit.com/r/RhodeIsland/comments/1pjc6ga/where_do_you_get_your_home_heating_oil/ntcle1h/
- “Richard's.  Very often deliver same day, prices aren't cheapest but they are consistently on the lower end of the spectrum” — u/radarmy in r/RhodeIsland (2023-07-06) — https://www.reddit.com/r/RhodeIsland/comments/14rhdp1/good_oil_delivery_companies_without_a_service_or/jquda4t/

## Recent reviews

- **5/5 · Google Reviews · Sandra Rathbun · 2026-10-01**: My mother has been passed away now. For 15 years and then I continued to get my services from richards, oil. He is the best
- **5/5 · Google Reviews · Ed Johnson · 2026-02-05**: I had a leak in my oil tank.Called on a Friday and new tank was installed the following  Wed. Gary and Joe did a wonderful job. Neat and clean install . I highly recommend Richard's Oil.
- **1/5 · Google Reviews · Zhiradu LionHeart · 2026-02-01**: Never delivered oil but charged me for it.
- **5/5 · Google Reviews · Elizabeth Cupertino-Moniz · 2026-01-24**: Thank you so much for working overtime to ensure we had our oil delivery before the storm❤️
- **5/5 · Google Reviews · Ron Himebaugh · 2026-01-24**: I needed sudden delivery as my current oil service went away with no notice. Dee came through, and Steve delivered oil as needed. Professional and very courteous people. Will be a permanent customer based on this performance.
- **5/5 · Google Reviews · Michael Smith · 2026-01-10**: Just moved to Coventry and Richard’s came highly recommended. Never had oil heat before and had inadvertently let tank run dry. They prioritized a fill-up. Had great conversation with the  driver. Also, he gave me a mulligan on not even knowing where the filler pipe was located!
- **4/5 · Google Reviews · Elissa Pierce · 2025-11-18**: It's not the cheapest oil you can get, but the delivery is quick and reliable. I always get my oil same day or the next morning after I order it, plus they complimented my dog
- **1/5 · Google Reviews · Darren · 2025-11-07**: Wanted emergency service. The answering service was rude and unhelpful
- **5/5 · Google Reviews · JR Dodge · 2025-02-09**: Called Richard's after my other long time company became unreliable. It can be stressful switching, not knowing if it will be better than the last, but Richard's was worth it! Lisa in the office welcomed my call, scheduled me for next day delivery, and then within 10 minutes called back to say the d…
- **5/5 · Google Reviews · Kathie Curran · 2025-01-17**: My previous oil company was supposed to deliver 4 days ago. They have not responded to any calls and we had no fuel delivered.  A neighbor recommended Richard's Oil. I called and they delivered the same day. Thank you for not leaving us out in the cold.  Richard's oil is now my go to Oil company.

---

Data freshness: last scanned 2026-10-07T04:30:02.252Z.
Cite as: Richard's Oil Company — Tavlee (https://tavlee.com/contractor/richard-s-oil-company-coventry)
Source: https://tavlee.com/contractor/richard-s-oil-company-coventry

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