# Rick Jean Plumbing & Heating **Trade:** Plumbing · **Phone:** (978) 551-4037 · **Website:** https://www.rickjeanplumbing.com/ · **Languages:** English **Rating: 4.2/5** (medium confidence) — from 8 reviews across 7 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Rick Jean Plumbing & Heating is a plumbing outfit built around one thing customers keep describing: Rick Jean himself showing up. Several reviewers describe him picking up the phone, sizing up the job, and sending a crew out the next day or the same day. The company's own site says it has served Dracut, Lowell, Newton and the surrounding Massachusetts towns for about 30 years. In a February 2026 review, a customer described a frozen pipe bursting inside a wall and flooding the basement — Rick and his employee Matt came out, explained what they fixed and why, and left tips for preventing it again. A December 2025 reviewer called Rick directly for a client's urgent job and got a same-day fix. In a January 2025 review, a customer whose water heater failed overnight said the crew arrived the very next day. And in an October 2024 review, a homeowner wrote partway through a second-floor bathroom remodel that Rick Jean Plumbing had pulled 60-year-old corroded copper and tied an old cast-iron drain into new plastic vent piping, with both bids landing on budget — the homeowner said they were "thrilled" with the rough-in work so far. The written record goes back further: three reviews from May 2018 on HomeAdvisor and Angi (one 4.5-star, two 5-star) describe the same pattern — Rick assessing jobs personally, a crew arriving on time and finishing quickly, and courteous, clean work. Across Google, HomeAdvisor and Angi today it holds a 4.8-star average (26 ratings on Google, 3 apiece on the other two), and the Better Business Bureau gives it an A+. Its Massachusetts plumbing license is active on the state registry. The one detailed remodel account on file was written two-thirds of the way through the job, so for a bigger project — a bathroom or kitchen repipe — it's worth asking for a couple of finished-job references. For the call-now jobs — a burst pipe, a dead water heater — this is a shop with a decade of reviews describing fast, explained work and an owner who still picks up the phone. **Strengths:** - Owner on the job — Rick Jean personally answers calls and bids work - Fast response — next-day or same-day arrivals across reviews - Clean, tidy work — reviewers describe crews leaving jobs tidy - Active state license — Massachusetts plumbing license verified active on the registry - Strong reputation — BBB A+ grade and 4.8★ across three platforms **Concerns:** - Larger remodels — only one detailed account, written partway through the job ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts plumbing license (3129-PL-C) verified active on the state registry _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3129-PL-C registry-verified active — registry holder of record: Rick Jean Plumbing & Heating Inc” - Better Business Bureau grade: A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/dracut/profile/plumber/rick-jean-plumbing-heating-0021-388604) — “Better Business Bureau grade: A+” - 4.8-star average on Google (26 ratings), HomeAdvisor and Angi (3 ratings each) _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Rick%20Jean%20Plumbing%20%26%20Heating&query_place_id=ChIJ24_Wn_-k44kRrB3Uwuba8ig) — “Google: 4.8★ from 26 ratings” - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm) — “Angi: 4.8★ from 3 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “HomeAdvisor: 4.8★ from 3 ratings” - Rick Jean personally answers calls and bids jobs, reviewers say _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kcExUSm1iMk5TUzBzeFRsUldZakJ6YmpaS2RWRRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CAIQACodChtycF9oOndpLTJmb2NSS0sxTlRWYjBzbjZKdVE%7C%7C?hl=en-US) — “5★ Rick Jean plumbing is the best. Call them for all your plumbing needs. I had a client that needed something done fast and I called Rick…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNkpxVjZ3RRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn6JqV6wE%7C%7C?hl=en-US) — “5★ First time customer of Rick Jean Plumbing. I was impressed that the owner answered the phone himself. He was able to accommodate my req…” - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm) — “Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hour. …” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “5★ Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hou…” - Crews described arriving the next day or same day across multiple reviews _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaHBYdlBnEAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIC_hpXvPg%7C%7C?hl=en-US) — “5★ I was so stressed to come home to find out my hot water heater had broken. You never realize how precious something is until it's gone. (…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNkpxVjZ3RRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn6JqV6wE%7C%7C?hl=en-US) — “5★ First time customer of Rick Jean Plumbing. I was impressed that the owner answered the phone himself. He was able to accommodate my req…” - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm) — “Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hour. …” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “5★ Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hou…” - Reviewers describe crews as courteous and leaving jobs clean _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm) — “The individuals were very curtious and clean in there work.” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “4.5★ The individuals were very curtious and clean in there work.” - Self-reported roughly 30 years in business serving Dracut, Lowell, Newton and surrounding Massachusetts towns _(confidence: medium)_ - [Official Website](https://www.rickjeanplumbing.com) — “About (self-reported, verbatim): Hiring a plumber should solve your plumbing needs, not create more problems. If you need efficient, effecti…” - [Official Website](https://www.rickjeanplumbing.com) — “Self-reported 30 years in business” - [Official Website](https://www.rickjeanplumbing.com) — “Stated service area (self-reported): Dracut, Lowell, Newton, Watertown, Chelmsford, Wellesley, Belmont, Waltham, Westford, Methuen, Pelham, …” - Free estimates, per the company's own site _(confidence: medium)_ - [Official Website](https://www.rickjeanplumbing.com) — “Stated offer (self-reported): free estimates” - The one detailed remodel account on file was written two-thirds of the way through the job _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuXzRtM0d3EAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn_4m3Gw%7C%7C?hl=en-US) — “5★ Rick Jean Plumbing came to bid our 2nd floor hall and primary bathroom remodel. We also wanted to pull the 60yr old copper that was show…” - Eight dated reviews from 2018 to 2026 across Google, HomeAdvisor and Angi run almost entirely 5-star _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuXzRtM0d3EAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn_4m3Gw%7C%7C?hl=en-US) — “5★ Rick Jean Plumbing came to bid our 2nd floor hall and primary bathroom remodel. We also wanted to pull the 60yr old copper that was show…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kd1VEWjVUUzAwUW5wTVVEZHpZbVZxTVU0NUxVRRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CAIQACodChtycF9oOmdwUDZ5TS00QnpMUDdzYmVqMU45LUE%7C%7C?hl=en-US) — “5★ Frozen pipe burst in my wall, flooding my basement. Rick Jean and his employee Matt were amazing to work with. Matt was thorough, explain…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kcExUSm1iMk5TUzBzeFRsUldZakJ6YmpaS2RWRRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CAIQACodChtycF9oOndpLTJmb2NSS0sxTlRWYjBzbjZKdVE%7C%7C?hl=en-US) — “5★ Rick Jean plumbing is the best. Call them for all your plumbing needs. I had a client that needed something done fast and I called Rick…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaHBYdlBnEAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIC_hpXvPg%7C%7C?hl=en-US) — “5★ I was so stressed to come home to find out my hot water heater had broken. You never realize how precious something is until it's gone. (…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNkpxVjZ3RRAB!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn6JqV6wE%7C%7C?hl=en-US) — “5★ First time customer of Rick Jean Plumbing. I was impressed that the owner answered the phone himself. He was able to accommodate my req…” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “4.5★ The individuals were very curtious and clean in there work.” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “5★ Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hou…” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “5★ 25yrs A1 top notch type of company. Good company to have” - Specializes in Plumbing _(confidence: high)_ - [Official Website](https://www.rickjeanplumbing.com) — “About (self-reported, verbatim): Hiring a plumber should solve your plumbing needs, not create more problems. If you need efficient, effecti…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuXzRtM0d3EAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIDn_4m3Gw%7C%7C?hl=en-US) — “5★ Rick Jean Plumbing came to bid our 2nd floor hall and primary bathroom remodel. We also wanted to pull the 60yr old copper that was show…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaHBYdlBnEAE!2m1!1s0x0:0x28f2dae6c2d41dac!3m1!1s2@1:CIHM0ogKEICAgIC_hpXvPg%7C%7C?hl=en-US) — “5★ I was so stressed to come home to find out my hot water heater had broken. You never realize how precious something is until it's gone. (…” - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm) — “Services offered (Angi): Faucets, Fixtures and Pipes - Repair or Replace, Plumbing for a Home Addition or Remodel - Install, Water Heater - …” - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html) — “Services offered (HomeAdvisor): Faucets, Fixtures and Pipes - Repair or Replace, Plumbing for a Home Addition or Remodel - Install, Water He…” ## License Status: **active** (#3129-PL-C, plumber) — verified against the official MA state registry on 2026-09-19, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Exa](https://www.hours.com/us/Rick-Jean-Plumbing-and-Heating/establishments/): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=Rick%20Jean%20Plumbing%20%26%20Heating&query_place_id=ChIJ24_Wn_-k44kRrB3Uwuba8ig): 4.8★ from 26 ratings - [Official Website](https://www.rickjeanplumbing.com): 30 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Rick%20Jean%20Plumbing%20%26%20Heating&query_place_id=ChIJ24_Wn_-k44kRrB3Uwuba8ig): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/dracut/profile/plumber/rick-jean-plumbing-heating-0021-388604): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/dracut/rick-jean-plumbing-heating-inc-reviews-1.htm): 4.8★ from 3 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.RickJeanPlumbing.75495049.html): 4.8★ from 3 ratings ## Recent reviews - **5/5 · Google Reviews · Nicole Precourt · 2026-02-05**: Frozen pipe burst in my wall, flooding my basement. Rick Jean and his employee Matt were amazing to work with. Matt was thorough, explained what he fixed, how he fixed it, and why. He gave tips on what he would do next himself to prevent frozen pipes and it was obvious he was being genuine. He worke… - **5/5 · Google Reviews · Dan OConnell · 2025-12-09**: Rick Jean plumbing is the best. Call them for all your plumbing needs. I had a client that needed something done fast and I called Rick and he came out same day. The service is excellent and the work is reasonable. - **5/5 · Google Reviews · Leslie Adams · 2025-01-15**: I was so stressed to come home to find out my hot water heater had broken. You never realize how precious something is until it's gone. (Just try washing dishes with nearly freezing cold water!) The guys from Rick Jean's Plumbing arrived the very next day. I'm a single mom, and acquiring help for j… - **5/5 · Google Reviews · Jeff Friedman · 2024-10-12**: Rick Jean Plumbing came to bid our 2nd floor hall and primary bathroom remodel. We also wanted to pull the 60yr old copper that was showing signs of corrosion. Both bids were on budget. 2/3 thru our project we are thrilled with the rough-in steps and look forward to having the vanity's , tub, toi… - **5/5 · Google Reviews · Anne Keating · 2024-10-02**: First time customer of Rick Jean Plumbing. I was impressed that the owner answered the phone himself. He was able to accommodate my request the same day. His employees were prompt, courteous and professional. The job was well done and the price was reasonable. I would use this company again and … - **4.5/5 · HomeAdvisor · M S. · 2018-05-30**: The individuals were very curtious and clean in there work. - **5/5 · HomeAdvisor · Larry W. · 2018-05-28**: Prompt response to assess work required by Rick himself. Next day crew arrived exactly on time and work was completed in less than an hour. very pleasant encounter with all hands. - **5/5 · HomeAdvisor · Dave M. · 2018-05-23**: 25yrs A1 top notch type of company. Good company to have --- Data freshness: last scanned 2026-09-19T15:26:22.007Z. Cite as: Rick Jean Plumbing & Heating — Tavlee (https://tavlee.com/contractor/rick-jean-plumbing-and-heating) Source: https://tavlee.com/contractor/rick-jean-plumbing-and-heating