---
title: "Ridgefield Plumbing & Heating LLC"
description: "Ridgefield Plumbing & Heating describes itself on its website as a family-owned business since 2001, serving Ridgefield, Redding, Danbury, Wilton, New Cana"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Ridgefield Plumbing & Heating LLC

**Trade:** HVAC / Heating & Cooling · **Address:** 716 Danbury Rd, Ridgefield, CT 06877 · **Phone:** (203) 438-9388 · **Website:** https://www.ridgefieldplumbingheating.com/ · **Languages:** English

**Rating: 3.2/5** (low confidence) — from 17 reviews across 5 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Ridgefield Plumbing & Heating describes itself on its website as a family-owned business since 2001, serving Ridgefield, Redding, Danbury, Wilton, New Canaan, Darien and Westport, Connecticut, as well as Westchester and Putnam Counties, New York. On Angi it carries 4.8 stars from 120 ratings. Its BBB profile describes plumbing and heating service work, well pump repair and installs, water heater repair and installs, bathroom remodels and heating installs.

A 2024 customer said John, the owner, came to review the project and provide an estimate, and Kevin, the service technician, moved a drainage pipe into the joist. A 2017 customer said Steve came out the day after a call with John about toilets and a shower arm, explained what the issues were, and advised buying the parts themselves to save on costs. A 2017 customer wrote that Steve repaired an outdoor faucet that did not need to be replaced and called the pricing very fair. A 2016 customer said Manny diagnosed the real problem rather than just changing the shutoff valve, then blew out the line and hooked it back up.

A 2024 customer who needed a sink and garbage disposal hooked up said the plumber came without the gaskets for the disposal, the company still charged $200 for the first hour, and the return visit cost $300, $500 in all. A 2018 customer said one job was left unfinished and the company had not yet followed up.

Its Connecticut P1 plumbing licence, PLM.0279772-P1, and S1 heating and cooling licence, HTG.0401210-S1, are both active, held by John E Proctor.

**Strengths:**
- Faucet repair over replacement — a 2017 customer said Steve repaired rather than replaced
- A real diagnosis — a 2016 customer said Manny found the actual problem
- A next-day visit — a 2018 customer said they came the next day

**Concerns:**
- Sink hookup billing — a 2024 customer paid $500 across two visits
- An unfinished job — a 2018 customer said one job was left unfinished

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as a family-owned business since 2001 serving Ridgefield and nearby Connecticut towns plus Westchester and Putnam Counties, New York _(confidence: medium)_
  - [Official Website](https://www.ridgefieldplumbingheating.com) — “About (self-reported, verbatim): Serving Ridgefield, Redding, Danbury, Wilton, New Canaan, Darien, and Westport, Connecticut, as well as Wes…”
- 4.8 stars from 120 Angi ratings _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “Angi: 4.8★ from 120 ratings”
- A 2024 customer said the service technician moved a drainage pipe into the joist after the owner gave an estimate _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “As usual, the very best plumbers in Fairfield County. Everything was done professionally, perfectly and well beyond reasonable cost. John, t…”
- A 2017 customer said Steve repaired an outdoor faucet that did not need replacing and called the pricing very fair _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “I sent them an e-mail on a weekend. By Mid day on the following Monday they called me. They came out that Friday to do the work. From the in…”
- A 2016 customer said Manny diagnosed the real problem rather than just changing the shutoff valve _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “They are great. It was easy to schedule, they showed up on time and charged a fair price. Manny was the technician and was able to diagnose …”
- A 2018 customer said one job was left unfinished without follow-up _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “One job left unfinished. Company has not yet followed-up. My answer to "would I hire again would be yes if and when this last item is fixed.”
- Its Connecticut P1 plumbing licence, PLM.0279772-P1, and S1 heating and cooling licence, HTG.0401210-S1, are both active, held by John E Proctor. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0401210-S1 registry-verified active — registry holder of record: JOHN E PROCTOR”
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0279772-P1 registry-verified active — registry holder of record: JOHN E PROCTOR”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/ridgefield/profile/plumber/ridgefield-plumbing-heating-llc-0111-18001023) — “About (Better Business Bureau, self-described): Ridgefield Plumbing & Heating, LLC is a complete Plumbing and Heating contracting company of…”
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “About (Angi, self-described): We are a full service plumbing and heating company offering 24 hour emergency service. Our services include re…”
- Specializes in Plumbing _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/ridgefield/profile/plumber/ridgefield-plumbing-heating-llc-0111-18001023) — “About (Better Business Bureau, self-described): Ridgefield Plumbing & Heating, LLC is a complete Plumbing and Heating contracting company of…”
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “As usual, the very best plumbers in Fairfield County. Everything was done professionally, perfectly and well beyond reasonable cost. John, t…”
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “I sent them an e-mail on a weekend. By Mid day on the following Monday they called me. They came out that Friday to do the work. From the in…”
  - [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm) — “They are great. It was easy to schedule, they showed up on time and charged a fair price. Manny was the technician and was able to diagnose …”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/ridgefield/profile/plumber/ridgefield-plumbing-heating-llc-0111-18001023) — “About (Better Business Bureau, self-described): Ridgefield Plumbing & Heating, LLC is a complete Plumbing and Heating contracting company of…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#PLM.0279772-P1, plumber) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Ridgefield%20Plumbing%20%26%20Heating%20LLC&query_place_id=ChIJO86DWOBFEw4Rioz5sFtRFtU): 5.0★ from 1 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/ridgefield/profile/plumber/ridgefield-plumbing-heating-llc-0111-18001023): Listed on this source
- [Official Website](https://www.ridgefieldplumbingheating.com): 25 yrs in business · Self-reported profile and service details
- [Local News](https://www.dol.gov/agencies/eta/apprenticeship/community-colleges/sponsors): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ct/ridgefield/ridgefield-plumbing-and-heating-llc-reviews-411483.htm): 4.8★ from 120 ratings

## Recent reviews

- **Angi · Chris N. · 2024-08-01**: As usual, the very best plumbers in Fairfield County. Everything was done professionally, perfectly and well beyond reasonable cost. John, the owner, came to review the project and provide an estimate. Kevin, the service technician moved a drainage pipe into the joist (in probably record time). Sche…
- **Angi · Lelah R. · 2020-10-01**: Pipe thawing
- **Angi · Jim T. · 2018-09-01**: One job left unfinished. Company has not yet followed-up. My answer to "would I hire again would be yes if and when this last item is fixed.
- **Angi · Leslie M. · 2018-09-01**: An A rating across the board. I am so glad I was able to hire Ridgefield Plumbing that I found through Angie's List. Am fully confident in their work and will look to them in the future for any plumbing work.
- **Angi · Mark C. · 2018-08-01**: Ridgefield Plumbing responded quickly (even though it was not urgent), came the next day, and did a great job. They were very professional and fixed the problem to our satisfaction. The price was reasonable (mostly the cost of the pump itself). We have used them before and will use them again if nee…
- **Angi · Linda M. · 2018-05-01**: They are excellent! They do a very, very good job!
- **Angi · Jordan B. · 2017-10-01**: One word describes Ridgefield Plumbing and Heating's services - MAGICAL. I attempted to repair the toilets and shower arm myself, and failed miserably. I spoke with John on Thursday and Steve came out the next day and was efficient and extremely professional. He explained the tools he was using, wha…
- **Angi · Peter F. · 2017-09-01**: I sent them an e-mail on a weekend. By Mid day on the following Monday they called me. They came out that Friday to do the work. From the initial phone call through the actual service itself, they were excellent. Steve the Plumber did an excellent job and didn't do more than he needed to do. One of …
- **Angi · Kevin S. · 2017-09-01**: They were good. It went very well.
- **Angi · Moss F. · 2017-07-01**: Very well, they offered very fast emergency service on the first leak, and suggested relocating the water filter at that time. Hired them to come back and do so when another leak started near thew water tank.,. Technician was very easy to work with, and did excellent work. Highly recommended.

---

Data freshness: last scanned 2026-10-13T23:41:33.438Z.
Cite as: Ridgefield Plumbing & Heating LLC — Tavlee (https://tavlee.com/contractor/ridgefield-plumbing-and-heating-llc-ridgefield)
Source: https://tavlee.com/contractor/ridgefield-plumbing-and-heating-llc-ridgefield

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