---
title: "Ridgeline Home Improvement"
description: "In January 2022 a Google reviewer who said they used to be a roofer got bids from the three biggest roofers in the area and chose Ridgeline Exteriors: the "
doc_version: "2026-11-03"
last_updated: "2026-11-03"
---

# Ridgeline Home Improvement

**Trade:** Roofing · **Address:** 80 Mt Hope Rd, Sanford, ME 04073 · **Phone:** (207) 432-0810 · **Website:** https://ridgelineyourhome.com/ · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 27 reviews across 3 sources.
81% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

In January 2022 a Google reviewer who said they used to be a roofer got bids from the three biggest roofers in the area and chose Ridgeline Exteriors: the lowest bid, the earliest date, and the only promise to finish in one day. The crew kept it, on a large house with four chimneys, two of them stone, some rotten plywood, snow to clear off the roof and below-freezing weather the entire day, with a skylight replaced and a satellite antenna taken down and put back. Ridgeline Home Improvement works out of Sanford, Maine, and it replaces roofs.

In an August 2024 review, a homeowner who reached out to several roofing companies in the Ogunquit/Wells/York/Sanford area for an emergency roof replacement ranked Ridgeline ahead of all of those companies as responsive, honest, detail oriented and customer focused. Dates and time commitments were met, the crew shared progress pictures, and after the job it was like they were never at the house. A February 2024 reviewer heard back from the owner 3 hours after calling, had a quote the next day for a complex roof at a price that never changed, and got a complete rip-off with some plywood the following week; that customer added siding to the job. In June 2023 a new homeowner had Wayne quote on 6/1 and the roof replaced on 6/22, in and out the same day, with rainy days the only reason for the wait. An August 2023 reviewer had the house and garage done in one day.

In July 2022 a homeowner with storm-damaged vinyl siding near the roof, turned away by other contractors, got an estimate over the phone from a picture and the repair done, with Wayne supervising; the reviewer learned it was a family business and that the person answering the phone was his granddaughter, Allissa.

In a June 2025 Google review, a customer paid in full for a leak repair, and when it rained the next day the same leaks were back in the same locations; they were told someone would come as soon as the owner returned, and no one has. A May 2024 one-star reviewer wrote that for three years they had tried to get the company to repair shingles that are wavy and lifting off the roof, with calls not returned and promises to fix it not met. In May 2023 a customer said crews damaged flashing and trim during a new roof installation and had not repaired it after several attempts, though the installation and cleanup were good. The same month another customer wrote that they had signed a contract for windows and gutters and paid a $4400 deposit, the work was never done because the company said it didn't have enough people, and almost four years later the deposit had still not come back despite a court judgment in the customer's favor. An October 2022 reviewer cited no plan, no communication and wrong parts and sizes ordered.

**Strengths:**
- One-day roof jobs — a 2022 four-chimney house finished in a single day
- Quick response — owner called back within 3 hours in a 2024 review
- Clean job sites — an August 2024 reviewer said it looked untouched

**Concerns:**
- Repair follow-through — 2024 and 2025 reviews report leaks and shingles left unfixed
- Unreturned deposit — 2023 review cites a deposit kept despite a court judgment

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Replaces roofs, from emergency replacements to a complete rip-off with new plywood _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQaTRuazl3RRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICPi4nk9wE%7C%7C?hl=en-US) — “5★ Ridgeline Home Services absolutely exceeded my expectations when I hired them to replace my roof. After receiving a comprehensive estimat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3cFptSE1REAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC7pZmHMQ%7C%7C?hl=en-US) — “5★ When reaching out to several roofing companies in the Ogunquit/Wells/York/Sanford area for an emergency roof replacement, Ridgeline was t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyMk9ucHJRRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICr2OnprQE%7C%7C?hl=en-US) — “5★ We recently had our roof replaced by Ridgeline and are extremely pleased with the results. They identified some issues we were not aware …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ME9uVVlREAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC90OnUYQ%7C%7C?hl=en-US) — “5★ Service, service, service! Called in the morning and owner responded in 3 hours. He came over the next day and we had a quote that day, a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKM0t2OFVBEAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICJ3Kv8UA%7C%7C?hl=en-US) — “5★ I purchased my home 05/31, and we had Wayne scheduled to come out on 6/1 to quote us for a roof replacement. He was knowledgeable and pro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMGRLOG1nRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDm0dK8mgE%7C%7C?hl=en-US) — “5★ A+. I got bids from the 3 biggest and best roofers in the area. Ridgeline Exteriors gave me the lowest bid (yay!), the best materials, th…”
- A January 2022 reviewer had a large four-chimney house re-roofed in one day in below-freezing weather _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMGRLOG1nRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDm0dK8mgE%7C%7C?hl=en-US) — “5★ A+. I got bids from the 3 biggest and best roofers in the area. Ridgeline Exteriors gave me the lowest bid (yay!), the best materials, th…”
- An August 2024 reviewer contacted several roofing companies for an emergency roof replacement and ranked Ridgeline ahead of all of them on responsiveness _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3cFptSE1REAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC7pZmHMQ%7C%7C?hl=en-US) — “5★ When reaching out to several roofing companies in the Ogunquit/Wells/York/Sanford area for an emergency roof replacement, Ridgeline was t…”
- A February 2024 reviewer heard back from the owner within 3 hours and got a quote the next day that never changed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ME9uVVlREAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC90OnUYQ%7C%7C?hl=en-US) — “5★ Service, service, service! Called in the morning and owner responded in 3 hours. He came over the next day and we had a quote that day, a…”
- Reviewers in 2023 report a house and garage, and a roof, each done in one day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwa1B1Njh3RRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDpkPu68wE%7C%7C?hl=en-US) — “5★ I am so pleased with my new roof.  House and garage done in one day and they look beautiful.  Was also impressed with their cleanup - you…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKM0t2OFVBEAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICJ3Kv8UA%7C%7C?hl=en-US) — “5★ I purchased my home 05/31, and we had Wayne scheduled to come out on 6/1 to quote us for a roof replacement. He was knowledgeable and pro…”
- Took on a small storm-damage vinyl siding repair in 2022, estimated over the phone from a picture _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPc19xT05BEAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDOs_qONA%7C%7C?hl=en-US) — “5★ We had some vinyl siding that was damaged during a winter storm. It was a small job, but since it was near the roof it was too big for me…”
- A June 2025 reviewer paid in full for a leak repair, the same leaks returned the next day and no one came back _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPYnVqcnVHdE9LcEZREAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEObujruGtOKpFQ%7C%7C?hl=en-US) — “1★ We have a leak that needs repair. Ridgeline “repaired it” unfortunately we paid them in full only to have it rain the next day. Same leak…”
- A May 2024 reviewer said wavy, lifting shingles went unrepaired for three years despite calls _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUMi03SkJ3EAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDT2-7JBw%7C%7C?hl=en-US) — “1★ Do not hire this company.

For three years, I have tried to get this company to repair their poor work. The roof shingles are wavy and li…”
- A May 2023 reviewer said crews damaged flashing and trim during a roof install and did not repair it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSbV9MMm1RRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDRm_L2mQE%7C%7C?hl=en-US) — “2★ During the new roof installation, the crews damaged some flashing and trim. After several attempts to have them come and repair as promis…”
- A May 2023 reviewer said a $4400 deposit for windows and gutters was never returned despite a court judgment _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzdnFqMDVnRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDsvqj05gE%7C%7C?hl=en-US) — “1★ Signed a contract with them in march of 2019 for windows and gutters.  I also gave them a deposit if $4400.  They did not do the work bec…”
- 4.4 stars from 77 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Ridgeline%20Home%20Improvement&query_place_id=ChIJ4VEYHSSh4okRqOExtAAvj00) — “Google: 4.4★ from 77 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQaTRuazl3RRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICPi4nk9wE%7C%7C?hl=en-US) — “5★ Ridgeline Home Services absolutely exceeded my expectations when I hired them to replace my roof. After receiving a comprehensive estimat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3cFptSE1REAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC7pZmHMQ%7C%7C?hl=en-US) — “5★ When reaching out to several roofing companies in the Ogunquit/Wells/York/Sanford area for an emergency roof replacement, Ridgeline was t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyMk9ucHJRRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgICr2OnprQE%7C%7C?hl=en-US) — “5★ We recently had our roof replaced by Ridgeline and are extremely pleased with the results. They identified some issues we were not aware …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ME9uVVlREAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC90OnUYQ%7C%7C?hl=en-US) — “5★ Service, service, service! Called in the morning and owner responded in 3 hours. He came over the next day and we had a quote that day, a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMGRLOG1nRRAB!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDm0dK8mgE%7C%7C?hl=en-US) — “5★ A+. I got bids from the 3 biggest and best roofers in the area. Ridgeline Exteriors gave me the lowest bid (yay!), the best materials, th…”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ME9uVVlREAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIC90OnUYQ%7C%7C?hl=en-US) — “5★ Service, service, service! Called in the morning and owner responded in 3 hours. He came over the next day and we had a quote that day, a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPc19xT05BEAE!2m1!1s0x0:0x4d8f2f00b431e1a8!3m1!1s2@1:CIHM0ogKEICAgIDOs_qONA%7C%7C?hl=en-US) — “5★ We had some vinyl siding that was damaged during a winter storm. It was a small job, but since it was near the roof it was too big for me…”

## License

ME doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Ridgeline%20Home%20Improvement&query_place_id=ChIJ4VEYHSSh4okRqOExtAAvj00): 4.4★ from 77 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ridgeline%20Home%20Improvement&query_place_id=ChIJ4VEYHSSh4okRqOExtAAvj00): Listed on this source
- [Local News](https://diy.stackexchange.com/questions/134478/attaching-eye-bolt-to-roof-ridgeline): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Lisa Wilson · 2025-06-01**: We have a leak that needs repair. Ridgeline “repaired it” unfortunately we paid them in full only to have it rain the next day. Same leaks in the same locations. At first we were told they’d send someone as soon as the owner returned. Which sounded sketchy. No one has returned and they have complete…
- **5/5 · Google Reviews · Hernan Vior · 2024-11-28**: Ridgeline Home Services absolutely exceeded my expectations when I hired them to replace my roof. After receiving a comprehensive estimate, I was confident in their professionalism and friendly communications.

They went above and beyond expectations after finding some issues along the way and corre…
- **5/5 · Google Reviews · Nick Williams · 2024-08-17**: When reaching out to several roofing companies in the Ogunquit/Wells/York/Sanford area for an emergency roof replacement, Ridgeline was the most responsive, honest, detail oriented and customer focused of all the companies. The actual work was just as impressive as the customer service from the owne…
- **5/5 · Google Reviews · Amy Dupuis · 2024-07-03**: We recently had our roof replaced by Ridgeline and are extremely pleased with the results. They identified some issues we were not aware of and were able to help us address them. The team was polite, friendly, professional, and worked very quickly to go beyond our expectations with the new roof. I w…
- **1/5 · Google Reviews · tom greco · 2024-05-28**: Do not hire this company.

For three years, I have tried to get this company to repair their poor work. The roof shingles are wavy and lifting off the roof.  For three years, phone calls not returned and when returned, promises to remedy the job never met or fulfilled.

Do not hire this company.
- **5/5 · Google Reviews · Robert A Wagner · 2024-02-29**: Service, service, service! Called in the morning and owner responded in 3 hours. He came over the next day and we had a quote that day, a great price that never changed for a complex roof. They came following week did a complete rip off with some plywood. Workers were great and kept yard and neighbo…
- **4/5 · Google Reviews · Lynne C · 2023-10-26**: Nice roof.
- **5/5 · Google Reviews · John Manzo · 2023-10-11**: Wayne always returned my phone calls and did the work in one day. Weather was against us.  Finally had a dry day.
- **5/5 · Google Reviews · Vicky D · 2023-08-14**: I am so pleased with my new roof.  House and garage done in one day and they look beautiful.  Was also impressed with their cleanup - you couldn’t even tell they had been there!!!!!! Thank you Wayne and crew!
- **5/5 · Google Reviews · David Laudani · 2023-07-12**: Ridgeline Exteriors were very professional from start to finish!   Our new roof was installed in no time at all.    Fair pricing and quality work!    Very happy with the job and would highly recommend this company.

---

Data freshness: last scanned 2026-10-30T15:26:36.198Z.
Cite as: Ridgeline Home Improvement — Tavlee (https://tavlee.com/contractor/ridgeline-home-improvement-sanford)
Source: https://tavlee.com/contractor/ridgeline-home-improvement-sanford

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