--- title: "River Valley Piano Service" description: "River Valley Piano Service moves pianos out of Vernon, and its Google page shows a 4.9-star average from 30 ratings. A 2025 customer said Rich and his help" doc_version: "2026-11-01" last_updated: "2026-11-01" --- # River Valley Piano Service **Trade:** Moving · **Address:** 101 Industrial Park Rd Unit B, Vernon, CT 06066 · **Phone:** (860) 938-6640 · **Website:** https://www.rivervalleypiano.com/ · **Languages:** English **Rating: 3.7/5** (low confidence) — from 9 reviews across 4 sources. 89% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read River Valley Piano Service moves pianos out of Vernon, and its Google page shows a 4.9-star average from 30 ratings. A 2025 customer said Rich and his helpers brought a piano up a narrow staircase separated by a narrow landing after other movers that customer consulted turned the job down. That 2025 customer wrote that Rich arrived with a plan already in place and called his price beyond reasonable. A 2025 customer said Rich moved a spinet piano for them. A recent customer said they left their grandfather's piano with the business for an interstate move and that the move went smoothly. A recent 2-star account describes days waiting for replies, an afternoon arrival window, and a text at 3:55 saying they were 45 minutes away. That customer said a move that was supposed to cost $340 came to $375, with an extra $15 charged for one of his straps, and that the piano was moved without damage. **Strengths:** - Tight staircase move — a 2025 customer said other movers turned the job down - Interstate piano move — a recent customer said the move went smoothly **Concerns:** - Price changes — a recent customer paid $375 after expecting $340 - Slow replies — a recent customer said responses took days ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google shows a 4.9-star average from 30 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=River%20Valley%20Piano%20Service&query_place_id=ChIJlUoQh0D25okRG93kmcZWeSM) — “Google: 4.9★ from 30 ratings” - A 2025 customer said Rich and his helpers moved a piano up a narrow staircase after other movers turned the job down _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcU9pZjRBRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CIHM0ogKEICAgMDIqOif4AE%7C%7C?hl=en-US) — “5★ "5 stars are hardly enough to describe the incredible job Rich and his helpers did to bring my piano up a narrow staircase separated by …” - A recent customer described a smooth interstate move of a grandfather's piano _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNWFHWk9kRWxzUkhwQlQyWjJibnBUVGpkR1ZVRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOjl5aGZOdElsRHpBT2Z2bnpTTjdGVUE%7C%7C?hl=en-US) — “5★ I was absolutely blown away by how smooth my piano move with River Valley Piano Service went. I felt at ease leaving my grandfather's pia…” - Piano moving _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNWFHWk9kRWxzUkhwQlQyWjJibnBUVGpkR1ZVRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOjl5aGZOdElsRHpBT2Z2bnpTTjdGVUE%7C%7C?hl=en-US) — “5★ I was absolutely blown away by how smooth my piano move with River Valley Piano Service went. I felt at ease leaving my grandfather's pia…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjd2VHeFlNbk5rZURCTFgwdFNWbTA0VmpoUmFsRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOjcweGxYMnNkeDBLX0tSVm04VjhRalE%7C%7C?hl=en-US) — “5★ Rich was very professional and did an excellent job moving a spinet piano for us. 5 star business for sure!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcU9pZjRBRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CIHM0ogKEICAgMDIqOif4AE%7C%7C?hl=en-US) — “5★ "5 stars are hardly enough to describe the incredible job Rich and his helpers did to bring my piano up a narrow staircase separated by …” - A recent customer said replies took days and the price rose from an expected $340 to $375 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xreVgzWlVUMjloTkcxWE1XeE9hVGt4U0hkUE0zYxAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOlkyX3ZUT29hNG1XMWxOaTkxSHdPM3c%7C%7C?hl=en-US) — “2★ Their communication with me was terrible, took days to respond trying to get him to confirm he’d come to my house, and then said he’d be …” - Specializes in Moving _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNWFHWk9kRWxzUkhwQlQyWjJibnBUVGpkR1ZVRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOjl5aGZOdElsRHpBT2Z2bnpTTjdGVUE%7C%7C?hl=en-US) — “5★ I was absolutely blown away by how smooth my piano move with River Valley Piano Service went. I felt at ease leaving my grandfather's pia…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjd2VHeFlNbk5rZURCTFgwdFNWbTA0VmpoUmFsRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CAIQACodChtycF9oOjcweGxYMnNkeDBLX0tSVm04VjhRalE%7C%7C?hl=en-US) — “5★ Rich was very professional and did an excellent job moving a spinet piano for us. 5 star business for sure!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcU9pZjRBRRAB!2m1!1s0x0:0x237956c699e4dd1b!3m1!1s2@1:CIHM0ogKEICAgMDIqOif4AE%7C%7C?hl=en-US) — “5★ "5 stars are hardly enough to describe the incredible job Rich and his helpers did to bring my piano up a narrow staircase separated by …” ## License No license record has been checked yet for this contractor. ## Sources - [Local News](https://www.pianoalmanac.com/technicians/united-states/connecticut/vernon/river-valley-piano-service/): Listed on this source - [Official Website](https://www.rivervalleypiano.com): Self-reported profile and service details - [Google](https://www.google.com/maps/search/?api=1&query=River%20Valley%20Piano%20Service&query_place_id=ChIJlUoQh0D25okRG93kmcZWeSM): 4.9★ from 30 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=River%20Valley%20Piano%20Service&query_place_id=ChIJlUoQh0D25okRG93kmcZWeSM): Listed on this source ## Recent reviews - **2/5 · Google Reviews · Rea Steyne · 2026-09-18**: Their communication with me was terrible, took days to respond trying to get him to confirm he’d come to my house, and then said he’d be at my house to move my piano at “some point” in the afternoon, like I can just wait around all day. Then says it’ll be around 4 and texts me at 3:55 that they’re 4… - **5/5 · Google Reviews · Julia Bird · 2026-08-09**: I was absolutely blown away by how smooth my piano move with River Valley Piano Service went. I felt at ease leaving my grandfather's piano in their hands for an interstate move. Professional, reliable, easy to work with, and went above and beyond to make the whole process go smoothly. Excellent ser… - **5/5 · Google Reviews · Eric Johnson · 2025-12-13**: Excellent service. - **5/5 · Google Reviews · Laura Frechette · 2025-09-30**: Rich was very professional and did an excellent job moving a spinet piano for us. 5 star business for sure! - **5/5 · Google Reviews · BaddGeekSquad · 2025-07-07**: Wonderful communication, quick turnaround (same day!), and care taken. Wouldn’t hesitate to use again in the future. - **5/5 · Google Reviews · Nancy Vineburgh · 2025-04-06**: "5 stars are hardly enough to describe the incredible job Rich and his helpers did to bring my piano up a narrow staircase separated by a narrow landing. Other professional movers who I consulted with turned down the job. A music school director recommended River Valley Piano and said Rich was won… - **5/5 · Google Reviews · Bryan Maclean · 2024-09-04**: Best piano restoration and moving services in new England and beyond. - **5/5 · Google Reviews · Gary Scott · 2024-07-08**: Extremely professional. - **5/5 · Google Reviews · Sameer Saxena · 2022-05-08**: Rich has great knowledge about pianos and that makes him special when it comes to moving pianos! --- Data freshness: last scanned 2026-10-31T03:10:41.279Z. Cite as: River Valley Piano Service — Tavlee (https://tavlee.com/contractor/river-valley-piano-service-vernon) Source: https://tavlee.com/contractor/river-valley-piano-service-vernon ## Sitemap [Full site index](https://tavlee.com/sitemap.md)