# Robert Milliard Roofing

**Trade:** Roofing · **Phone:** (978) 735-0921 · **Languages:** English

**Rating: 2.6/5** (medium confidence) — from 19 reviews across 3 sources.
84% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Robert Milliard Roofing has been doing roof work out of Lowell since 2001, and its written record over the following decade and a half is dominated by ice-dam rescues. In a 2015 review, a homeowner called the company "a life saver" after three feet of snow and severe ice dams left water leaking into two rooms — Robert worked late nights and weekends, twice, to fit the job in after another contractor had taken a $300 deposit and vanished. A 2013 review described a similar scramble: a kitchen ceiling caved in from an ice-dam leak on a Saturday afternoon, and office manager Barbara had a crew on site that same day.

Chimney work shows up often too — a 2015 reviewer praised a sealing job with a 10-year callback promise, and a 2015 chimney repointing was described as done quickly, before the weather turned, with the owner explaining the work as he went. HomeAdvisor and Angi both report a combined 4.7-star average from 122 ratings (85% five-star), a considerably fuller picture than the 19 reviews quoted directly on this profile.

Those individual accounts do include real trouble, though, dated across 2013 to 2015: a 2014 review said a rubber roof installation leaked and left wall and ceiling damage that was never fully resolved, with the reviewer describing Robert as unresponsive to follow-up; a 2013 review described flashing and lead work that a foreman admitted wasn't actually redone, just patched with silicone; a 2015 review said ice dams were chipped off with hammers, damaging shingles, at a price the reviewer called excessive. Angi and HomeAdvisor's own profile summaries note that both 1-star reviews were met with combative company replies rather than a resolution.

Given how dated this record is and the mix of strong emergency-response praise against a handful of real, disputed jobs, it's worth asking directly about how a problem would be handled before signing anything today.

**Strengths:**
- Fast emergency response — repeatedly praised for quick ice-dam and storm fixes
- Chimney work praised — sealing and repointing jobs called thorough

**Concerns:**
- Quality complaints on file — a 2014 rubber roof and 2013 flashing job disputed
- Ice-dam method disputed — a 2015 review called hammering damaging and overpriced
- Combative to criticism — negative reviews met with pushback, not resolution

**Where sources disagree:**
- The platform aggregate (4.7 stars from 122 ratings on HomeAdvisor/Angi, 85% five-star) is markedly stronger than the disputed jobs highlighted among the 19 reviews quoted directly here; the fuller distribution is the general picture, with these specific accounts serving as illustrative examples rather than a representative sample

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Multiple 2013-2016 reviews describe fast response to ice-dam and storm emergencies, including working late nights and weekends to fit in urgent jobs _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ We called several of the "Gold Star" roofers on the Angie's List website and they were the only roofers that came to our house to give us…”
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ The provider was very responsive. They responded even on Thanksgiving Day. Few shingles on our roof came off and it exposed the roof to t…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “5★ Robert Milliard Roofing was a life saver. I had three feet of snow on my roof, severe ice-dams on 5 sections, and water leaking in two pl…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “5★ We called this provider on a Saturday afternoon after our kitchen ceiling caved in due to an ice dam leak. Barbara, the office director, …”
- 2015 reviews praise chimney sealing and repointing work as thorough, with one describing a 10-year callback commitment on leak prevention _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ They made a fantastic job! Bob and his team arrived on time, finished on time, were very very courteous and nice tot talk with. The price…”
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ Provider is highly knowledgeable when it comes to proper sealing around chimneys. He knew exactly what needed to be done and I am confide…”
- A 2014 review described a rubber roof installation that leaked, left unresolved wall and ceiling damage, and an unresponsive contractor when the customer followed up _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “1★ We used them in the past and were happy with their services. In this case the rubber roof was not done properly. Some areas were leaking,…”
- A 2013 review described flashing and lead work the foreman admitted was not actually redone, just cut and sealed with silicone _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “1★ It was a horrible experience. I am writing a review to warn others here and am considering further action (BBB and/or small claims). Afte…”
- A 2015 review said ice dams were removed by hammering and chipping, damaging shingles, at a price the reviewer called grossly excessive compared to less-damaging methods _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “3★ Instead of removing the ice dams by a method that was safe for the roof, it was all removed via hammering, smashing and chipping at the i…”
- Angi and HomeAdvisor's own profile summaries state that both 1-star reviews on file were answered by combative company replies rather than resolution _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “Angi profile for Robert Milliard Roofing of Lowell, MA showing 4.7 from 122 reviews (85% 5-star, 4% 1-star), 25 years of experience and 10 e…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “HomeAdvisor profile for Robert Milliard Roofing of Lowell, MA carrying content identical to the Angi listing — 4.7 from the same 122 reviews…”
- The Better Business Bureau lists an A+ grade for this non-accredited sole proprietorship, managed by Barbara Winegar, business started in 2001 _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/lowell/profile/roofing-contractors/robert-milliard-roofing-0021-134710) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/lowell/profile/roofing-contractors/robert-milliard-roofing-0021-134710) — “BBB profile for Robert Milliard Roofing at 29 Gershom Ave REAR, Lowell MA 01854, phone (978) 735-0921 — an A+ rated but NOT accredited sole …”
- HomeAdvisor and Angi report a combined 4.7-star average from 122 ratings (85% five-star, 4% one-star), broader than the 19 individual reviews quoted on this profile _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “Angi: 4.7★ from 122 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “HomeAdvisor: 4.7★ from 122 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “HomeAdvisor star distribution: 85% 5★ · 6% 4★ · 3% 3★ · 2% 2★ · 4% 1★ (of 122 ratings)”
- Specializes in Roofing _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “Services offered (Angi): New roofing, chimney caps, chimney repair, copper & shingles, gutter cleaning, gutter repair & replacement, ice dam…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “Services offered (HomeAdvisor): New roofing, chimney caps, chimney repair, copper & shingles, gutter cleaning, gutter repair & replacement, …”
- Also offers Chimney Services _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ They made a fantastic job! Bob and his team arrived on time, finished on time, were very very courteous and nice tot talk with. The price…”
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm) — “5★ Provider is highly knowledgeable when it comes to proper sealing around chimneys. He knew exactly what needed to be done and I am confide…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “Services offered (HomeAdvisor): New roofing, chimney caps, chimney repair, copper & shingles, gutter cleaning, gutter repair & replacement, …”
- Also offers Windows / Siding / Gutters _(confidence: low)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html) — “Services offered (HomeAdvisor): New roofing, chimney caps, chimney repair, copper & shingles, gutter cleaning, gutter repair & replacement, …”

## License

No license record has been checked yet for this contractor.

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.robertmilliardroofing.156397383.html): 4.7★ from 122 ratings
- [Angi](https://www.angi.com/companylist/us/ma/lowell/robert-milliard-roofing-reviews-266636.htm): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/lowell/profile/roofing-contractors/robert-milliard-roofing-0021-134710): Listed on this source

## Recent reviews

- **5/5 · HomeAdvisor · Donald T. · 2016-01-01**: We called several of the "Gold Star" roofers on the Angie's List website and they were the only roofers that came to our house to give us a price estimate. Of all the other roofers only one other even called us back. The rest never called. We were very disappointed with that. Robert Millard stayed i…
- **5/5 · HomeAdvisor · Le V. · 2015-11-01**: They made a fantastic job! Bob and his team arrived on time, finished on time, were very very courteous and nice tot talk with. The price was fair and they made the effort to come quickly before the weather is too cold to repoint the chimney. Bob explained me a few things about what he was doing and…
- **5/5 · HomeAdvisor · Robert C. · 2015-11-01**: It went well

They were on time and efficient

As of now the work was good, I will provide a further review after the winter.
- **5/5 · Angi · Jerry D. · 2015-07-01**: Robert Milliard Roofing was a life saver. I had three feet of snow on my roof, severe ice-dams on 5 sections, and water leaking in two places. I had hired another contractor, but he quit before the job was complete (only after taking my $300). I couldn't get another contractor to return my calls. Wh…
- **5/5 · HomeAdvisor · Jerry D. · 2015-07-01**: I've owned a home in Massachusetts for over 20 years, and I can say with confidence that this is the best contractor experience I have ever had regrading having work done on my house. Robert Milliard Roofing did a fantastic job. They met and/or exceeded all my expectations. The work was done on-time…
- **5/5 · HomeAdvisor · Jon H. · 2015-06-01**: Bob came out the day I called for an estimate. I got the estimate soon after. I accepted and paid half down. He did the work less than a week later. Really really professional and conscientious.
- **5/5 · Angi · Nicole G. · 2015-04-01**: They are reliable, a little expensive but did a good job.
- **5/5 · HomeAdvisor · Andy T. · 2015-04-01**: Provider is highly knowledgeable when it comes to proper sealing around chimneys. He knew exactly what needed to be done and I am confident I will not have any more leaks from this point moving forward. Furthermore, he said he will come back within a 10 year time span if I ever run into any problems…
- **3/5 · HomeAdvisor · Elizabeth T. · 2015-03-01**: Instead of removing the ice dams by a method that was safe for the roof, it was all removed via hammering, smashing and chipping at the ice, which damaged a number of shingles and will require roof repairs in spring/summer. The price they charged was comparable to other companies that removed ice da…
- **5/5 · Angi · Mary F. · 2015-02-01**: The people in the office were absolutely unbelievably comforting and very supportive. They were wonderful. They were the only company that would do the job and they are also the only company that returned my call right away. I would definitely refer them to anyone else. The people in the office were…

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Data freshness: last scanned 2026-08-03T06:09:33.706Z.
Cite as: Robert Milliard Roofing — Tavlee (https://tavlee.com/contractor/robert-milliard-roofing)
Source: https://tavlee.com/contractor/robert-milliard-roofing