---
title: "Rowell's Services"
description: "Rowell's Services is a plumbing company at 359 Tilton Rd in Northfield, New Hampshire. The company says it has been in business for 43 years and offers 24/"
doc_version: "2026-10-24"
last_updated: "2026-10-24"
---

# Rowell's Services

**Trade:** Plumbing · **Address:** 359 Tilton Rd, Northfield, NH 03276 · **Phone:** (603) 729-3318 · **Website:** https://www.rowellservices.com/ · **Languages:** English

**Rating: 3.5/5** (high confidence) — from 811 reviews across 9 sources.
95% of sentiment-scored reviews read net-positive. Last 6 months: 409 reviews, 1 negative.

## The honest read

Rowell's Services is a plumbing company at 359 Tilton Rd in Northfield, New Hampshire. The company says it has been in business for 43 years and offers 24/7 emergency service. On Google it holds 4.8 stars from 3,673 ratings, HomeAdvisor and Angi each show 4.8 stars from 65 ratings, and its BBB grade is A+.

Its New Hampshire plumber licence MBE1600926 is active, held by Rowell's Services, LLC. Its New Hampshire electrician licence 0420C is active, held by Rowell's Services LLC.

Four October 2026 Google reviews describe septic service. In one, a customer said technician Charles Sullivan explained how often the tank should be serviced and kept the truck on the driveway pavement instead of the soft dirt near the house. Another October 2026 customer said Ian the driver was right on time and explained what they should and shouldn't do with the system, and a customer new to septic service wrote that Dan explained how it works. A July 2026 reviewer called the office on a Sunday, got a call back the same day, and received the septic inspection report within 2 hours of the work being finished, which mattered for a new home purchase inspection on a tight window.

Plumbing repairs get the same kind of praise. In June 2026 a crew cleared a clog in a main line, jetted it and ran a camera through it. A January 2026 customer was scheduled the same week for a leak, and plumber Joe Tremblay fixed the issues quickly. In a November 2025 review, a homeowner whose boiler mixing valve failed said their local plumber couldn't come for a month, while Rowell's came the same day and had hot water back within 2 hours. An October 2025 reviewer described technicians in uniform who used shoe and floor coverings and vacuumed the work area. On Reddit, a 2025 poster recommended the company as "big enough to have people available in emergencies and small enough to still care."

There are complaints. In an April 2026 one-star Google review, a customer said the worker replaced parts that didn't need replacing and did not fix the problem. A May 2026 Reddit post cited a $4,200 quote and "$100 to come out and do nothing," and a 2024 Reddit poster claimed the company deliberately "fails" systems to sell a $30k new install. A November 2025 four-star review praised the drivers but said a rescheduled septic appointment went ahead without the promised call or text, and that dispatch communication needs improvement.

**Strengths:**
- Septic service explanations — October 2026 reviewers say technicians explained their systems
- Fast response — same-day visits in July 2026 and November 2025 reviews
- Tidy work areas — October 2025 reviewer cites shoe and floor coverings

**Concerns:**
- Unneeded parts — April 2026 one-star review says problem was not fixed
- Dispatch communication — November 2025 review cites missed rescheduling texts
- Upselling claims — 2024 Reddit poster alleged systems failed to sell installs

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- New Hampshire plumber licence MBE1600926 is active, held by Rowell's Services, LLC _(confidence: high)_
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH plumber license MBE1600926 registry-verified active — registry holder of record: Rowell's Services, LLC”
- New Hampshire electrician licence 0420C is active, held by Rowell's Services LLC _(confidence: high)_
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH electrician license 0420C registry-verified active — registry holder of record: ROWELL'S SERVICES LLC”
- The company says it has been in business for 43 years _(confidence: medium)_
  - [Official Website](https://www.rowellservices.com) — “Self-reported 43 years in business”
- The company advertises 24/7 emergency service _(confidence: medium)_
  - [Official Website](https://www.rowellservices.com) — “Stated offer (self-reported): 24/7 emergency service”
- 4.8 stars from 3,673 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Rowell's%20Services&query_place_id=ChIJ4VDVsmEJ4okRnEEQnhnCavc) — “Google: 4.8★ from 3673 ratings”
- 4.8 stars from 65 ratings on HomeAdvisor and on Angi _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RowellsServicesLLC.140913244.html) — “HomeAdvisor: 4.8★ from 65 ratings”
  - [Angi](https://www.angi.com/companylist/us/nh/northfield/rowells-services-llc-reviews-1.htm) — “Angi: 4.8★ from 65 ratings”
- BBB grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/northfield/profile/sewer-cleaning/rowells-services-0051-9001082) — “Better Business Bureau grade: A+”
- Septic customers in October 2026 said technicians explained the system and service frequency _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOTE5rcExiWE5JYm1GcE5FTjNOR0ZzZDFad1IxRRAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOjNLNkpLbXNIbmFpNEN3NGFsd1ZwR1E%7C%7C?hl=en-US) — “5★ We had a routine septic tank service done.
The technician , Charles Sullivan, was very informative and answered our questions regarding t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGMVlXaHdNVlk0Vm1nMllteFdaVVpyZWtVMWIyYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOkF1YWhwMVY4Vmg2YmxWZUZrekU1b2c%7C%7C?hl=en-US) — “5★ Had my septic pumped. They were right on time. Ian the driver was excellent.He answered all my questions about the septic system. Told me…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zMVVESjJORjg0YUVSU1YzbE1iMWMzWjJkTFpIYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOms1UDJ2NF84aERSV3lMb1c3Z2dLZHc%7C%7C?hl=en-US) — “5★ Being new to septic service Dan explained how it works.  Dan was extremely professional and he was a pleasure to talk with.”
- A July 2026 customer got a same-day callback on a Sunday and the septic inspection report within 2 hours _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210RE5GcG5NVFJrZERJdE1HOXZlR1kzTlhoaE1XYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOmtDNFpnMTRkdDItMG9veGY3NXhhMWc%7C%7C?hl=en-US) — “5★ We called the office on a Sunday and the office called back the same day. Due to a new home purchase inspection we were on a tight window…”
- A November 2025 customer had hot water restored within 2 hours of a same-day boiler mixing valve call _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aWWJHNWllVVZNVGtaVFdUUjVPVXB5TlZwQkxVRRAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOmZYbG5ieUVMTkZTWTR5OUpyNVpBLUE%7C%7C?hl=en-US) — “5★ Our mixing value went on our boiler so we had no hot water. Our local plumber couldn't see us for a month so we gave Rowell's a call. Row…”
- Main line clog clearing, jetting and camera inspection in June 2026 _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSWIzQmlVVWQxUjNSbmRqQkZkRWcxTUd4S1NHYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOnZIb3BiUUd1R3RndjBFdEg1MGxKSGc%7C%7C?hl=en-US) — “5★ The crew came out and cleared a clog in our main line, jetted the line, and ran a camera through the line to make sure everything was goo…”
- An April 2026 one-star review said parts were replaced unnecessarily and the problem was not fixed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxbFVGSjZOMTkxV2pCWFVqWkpXVEJwVkZOeE0zYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOk1lUFJ6N191WjBXUjZJWTBpVFNxM3c%7C%7C?hl=en-US) — “1★ He replaced parts that didn't need to be replaced and he did NOT FIX THE PROBLEM”
- A May 2026 Reddit post cited a $4,200 quote and a $100 visit that did nothing _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/newhampshire/comments/1lhqxh2/lakes_region_plumber_recommendations/on7o5lv/) — “r/newhampshire — Rowell's quote $4200.00.  $100 to come out and do nothing.”
- A 2024 Reddit poster claimed the company deliberately fails systems to sell a new install _(confidence: low)_
  - [reddit.com](https://www.reddit.com/r/newhampshire/comments/1cp0mc2/septic_replacement_in_concord_area/l3hqrou/) — “r/newhampshire — Rowell’s deliberately “fails” systems so they can sell you on a 30k new install”
- A November 2025 review said a rescheduled septic appointment came without the promised call or text _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVMmFuUm9WWGhQVEc0eFFVZHJVVEl6WjBaQ2RuYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOjU2anRoVXhPTG4xQUdrUTIzZ0ZCdnc%7C%7C?hl=en-US) — “4★ The actual truck driver was great at both locations. I had issues with the notifications. I had2 tanks being pumped at 2 locations. I was…”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](https://www.rowellservices.com) — “About (self-reported, verbatim): Plumbing Our Plumbing Services Water Heaters Tankless Water Heaters Toilet Plumbing Leaks and Repipes Sump …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSWIzQmlVVWQxUjNSbmRqQkZkRWcxTUd4S1NHYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOnZIb3BiUUd1R3RndjBFdEg1MGxKSGc%7C%7C?hl=en-US) — “5★ The crew came out and cleared a clog in our main line, jetted the line, and ran a camera through the line to make sure everything was goo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoS1ltTTROVWQ2YzBONlpqSnBRVmRzWHpkMFZHYxAB!2m1!1s0x0:0xf76ac2199e10419c!3m1!1s2@1:CAIQACodChtycF9oOlhKYmM4NUd6c0N6ZjJpQVdsXzd0VGc%7C%7C?hl=en-US) — “5★ Rowell's was able to schedule us same week to get a leak looked at. Joe Tremblay was the plumber who did the service and he was timely, p…”
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH plumber license MBE1600926 registry-verified active — registry holder of record: Rowell's Services, LLC”
- Also offers Electrical _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/northfield/profile/sewer-cleaning/rowells-services-0051-9001082) — “Licence listed on Better Business Bureau: 0420C (New Hampshire Electricians' Board)”
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH electrician license 0420C registry-verified active — registry holder of record: ROWELL'S SERVICES LLC”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#MBE1600926, plumber) — verified against the official NH state registry on 2026-10-24, never self-reported.
Re-check at the official registry: https://forms.nh.gov/licenseverification/

## Sources

- [Local Chambers of Commerce](https://my.concordnhchamber.com/activememberdirectory/Details/rowell-s-services-2542606): Listed on this source
- [Angi](https://www.angi.com/companylist/us/nh/northfield/rowells-services-llc-reviews-1.htm): 4.8★ from 65 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.RowellsServicesLLC.140913244.html): 4.8★ from 65 ratings
- [Local News](https://www.laconiadailysun.com/news/local/rowell-s-services-owners-buying-historic-landmark/article_4f89c2ba-7c68-11eb-9061-1bcd7c31605c.html): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Rowell's%20Services&query_place_id=ChIJ4VDVsmEJ4okRnEEQnhnCavc): Listed on this source
- [Reddit](https://www.reddit.com/r/vermont/comments/1sn762w/bathroom_renovation_contractors/ogjx7xz/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Rowell's%20Services&query_place_id=ChIJ4VDVsmEJ4okRnEEQnhnCavc): 4.8★ from 3673 ratings
- [Better Business Bureau](https://www.bbb.org/us/nh/northfield/profile/sewer-cleaning/rowells-services-0051-9001082): Listed on this source
- [Official Website](https://www.rowellservices.com): 43 yrs in business · Self-reported profile and service details

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Rowell's quote $4200.00.  $100 to come out and do nothing.” — u/wrongway38 in r/newhampshire (2026-05-22) — https://www.reddit.com/r/newhampshire/comments/1lhqxh2/lakes_region_plumber_recommendations/on7o5lv/
- “Rowell's Services out of Northfield” — u/tat2ed13 in r/vermont (2026-04-16) — https://www.reddit.com/r/vermont/comments/1sn762w/bathroom_renovation_contractors/ogjx7xz/
- “I wouldn't use anyone but Rowells” — u/B1naryD1git in r/newhampshire (2025-06-24) — https://www.reddit.com/r/newhampshire/comments/1lhqxh2/lakes_region_plumber_recommendations/mzfw78c/
- “I recommend Rowell's. Big enough to have people available in emergencies and small enough to still care.” — u/jjmenace in r/newhampshire (2025-06-22) — https://www.reddit.com/r/newhampshire/comments/1lhqxh2/lakes_region_plumber_recommendations/mz649wy/
- “Rowell's is a larger company that typically responds 24hrs/weekends” — u/rabblebowser in r/newhampshire (2025-02-01) — https://www.reddit.com/r/newhampshire/comments/1ifcnu1/hvac_in_lakes_region/mafsnyo/
- “Rowell’s deliberately “fails” systems so they can sell you on a 30k new install” — u/tech1010 in r/newhampshire (2024-05-10) — https://www.reddit.com/r/newhampshire/comments/1cp0mc2/septic_replacement_in_concord_area/l3hqrou/
- “Rowell's advertises inspections for real estate purposes, but I'm sure they can inspect any of them.  They're in Tilton, but I see them everywhere.” — u/DeerFlyHater in r/newhampshire (2024-05-10) — https://www.reddit.com/r/newhampshire/comments/1cp0mc2/septic_replacement_in_concord_area/l3hpaia/
- “they're more over toward the Lakes Region, but they serve pretty far out sometimes.” — u/kathryn13 in r/newhampshire (2023-02-06) — https://www.reddit.com/r/newhampshire/comments/10uvz0a/help_24_hr_hvac_techs_in_sunapeekearsarge_area/j7gfcq1/
- “When Rowell’s Services staff came over to fix Rossi’s sewer pump, he asked them hypothetically, if he had a nephew, should he advise the nephew to take out loans and get a bachelor’s degree right now?” — laconiadailysun.com — https://www.laconiadailysun.com/news/elections/former-teacher-runs-for-statehouse-in-laconia-rallying-for-education-reform/article_ed4753c9-9b46-4413-8906-67ac123cb050.html
- “The total cost of the sewer line replacement was $31,390, awarded to Rowell’s Services for completion.” — laconiadailysun.com — https://www.laconiadailysun.com/news/local/city-creates-1st-reserved-veteran-parking-spot/article_c19a867c-5ae1-4a0c-8795-b410bf661728.html

## Recent reviews

- **5/5 · Google Reviews · Elisa Dario · 2026-10-18**: Great service!!! You get what you pay for!!! Fast service!
- **5/5 · Google Reviews · erik hatfield · 2026-10-17**: Clean and helpful with whatever we needed or asked for. Would call again.
- **5/5 · Google Reviews · Matthias Regan · 2026-10-17**: Thank you for the prompt and efficient service!
- **5/5 · Google Reviews · Richard Hawley · 2026-10-17**: We had a routine septic tank service done.
The technician , Charles Sullivan, was very informative and answered our questions regarding the optimum frequency required for this service.
What also impressed me was that he avoided driving the truck off of the driveway pavement and onto the soft dirt ar…
- **5/5 · Google Reviews · Dan Bouchard · 2026-10-16**: Great service and Calib did an awesome job
- **5/5 · Google Reviews · MrCadfael2006 · 2026-10-16**: Charlie did a great job job!, quick and efficient!
- **5/5 · Google Reviews · jason labrie · 2026-10-16**: He did a very a great job! Thank you Dan.
- **5/5 · Google Reviews · Kevin Lynch · 2026-10-16**: Had my septic pumped. They were right on time. Ian the driver was excellent.He answered all my questions about the septic system. Told me what we should and shouldn’t do regarding the system, He was very professional. Would definitely recommend Rowells.
- **5/5 · Google Reviews · Stephanie K · 2026-10-16**: Reliable, easy to talk to and get in touch with!
- **5/5 · Google Reviews · Peter Pirnie · 2026-10-15**: He did an excellent job.  Septic pumped out

---

Data freshness: last scanned 2026-10-18T04:59:43.005Z.
Cite as: Rowell's Services — Tavlee (https://tavlee.com/contractor/rowell-s-services-northfield)
Source: https://tavlee.com/contractor/rowell-s-services-northfield

## Sitemap

[Full site index](https://tavlee.com/sitemap.md)