--- title: "Royal River Heat Pumps" description: "Royal River Heat Pumps describes itself on its website as specializing in Mitsubishi Electric heat pump installation for homes in Freeport and the surround" doc_version: "2026-10-05" last_updated: "2026-10-05" --- # Royal River Heat Pumps **Trade:** HVAC / Heating & Cooling · **Address:** 353 US-1, Freeport, ME 04032 · **Phone:** (207) 503-3850 · **Website:** https://www.royalriverheatpumps.com/?utm_source=gmb_profile&utm_medium=organic · **Languages:** English **Rating: 3.7/5** (low confidence) — from 3 reviews across 6 sources. ## The honest read Royal River Heat Pumps describes itself on its website as specializing in Mitsubishi Electric heat pump installation for homes in Freeport and the surrounding coastal Maine region, and says it has been in business 34 years. On Google it holds a 4.9-star average across 413 ratings. A recent customer who had heat pumps installed at their condo said Shane gave them the bid and explained everything. That customer called the installers professional, friendly and talented. A recent customer said the company installed two heat pumps 9 years ago. After a recent repair, that customer said the issue was resolved quickly and praised the company's service and its backing of the product warranty. A recent reviewer called it a family owned company and said they would recommend it. **Strengths:** - A clear bid — a recent customer said Shane explained everything - A quick repair — a recent customer said the issue was resolved quickly - Warranty backing — a recent customer praised how the warranty was backed ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.9-star Google average across 413 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Royal%20River%20Heat%20Pumps&query_place_id=ChIJ3WL74yt-skwRZK0eB7uksN8) — “Google: 4.9★ from 413 ratings” - Describes itself as specializing in Mitsubishi Electric heat pump installation for homes in Freeport and the surrounding coastal Maine region _(confidence: medium)_ - [Official Website](https://www.royalriverheatpumps.com) — “About (self-reported, verbatim): Royal River Heat Pumps specializes exclusively in high-quality, Mitsubishi Electric heat pump installation …” - Says it has been in business 34 years _(confidence: medium)_ - [Official Website](https://www.royalriverheatpumps.com) — “Self-reported 34 years in business” - A recent customer said Shane gave them the bid for a condo heat pump install and explained everything _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWUVdrVjJkbEF0Vm01NFVtNXpVakJ4YkRaVmNIYxAB!2m1!1s0x0:0xdfb0a4bb071ead64!3m1!1s2@1:CAIQACodChtycF9oOjVQWkV2dlAtVm54Um5zUjBxbDZVcHc%7C%7C?hl=en) — “5★ We just had heat pumps installed at our condo. Royal River was fabulous starting with Shane who gave us the bid and explained everything.…” - A recent customer said a repair issue on two heat pumps installed 9 years ago was resolved quickly _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoWllqQlNWazR5UlRWWVVEZDZkMUZCVUhGSVFVRRAB!2m1!1s0x0:0xdfb0a4bb071ead64!3m1!1s2@1:CAIQACodChtycF9oOlhZYjBSVk4yRTVYUDd6d1FBUHFIQUE%7C%7C?hl=en) — “5★ Great, fair, and honest company to do business with. Installation of two heat pumps 9 years ago was top quality and their service and bac…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWUVdrVjJkbEF0Vm01NFVtNXpVakJ4YkRaVmNIYxAB!2m1!1s0x0:0xdfb0a4bb071ead64!3m1!1s2@1:CAIQACodChtycF9oOjVQWkV2dlAtVm54Um5zUjBxbDZVcHc%7C%7C?hl=en) — “5★ We just had heat pumps installed at our condo. Royal River was fabulous starting with Shane who gave us the bid and explained everything.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoWllqQlNWazR5UlRWWVVEZDZkMUZCVUhGSVFVRRAB!2m1!1s0x0:0xdfb0a4bb071ead64!3m1!1s2@1:CAIQACodChtycF9oOlhZYjBSVk4yRTVYUDd6d1FBUHFIQUE%7C%7C?hl=en) — “5★ Great, fair, and honest company to do business with. Installation of two heat pumps 9 years ago was top quality and their service and bac…” - [Official Website](https://www.royalriverheatpumps.com) — “About (self-reported, verbatim): Royal River Heat Pumps specializes exclusively in high-quality, Mitsubishi Electric heat pump installation …” ## License Status: **not_found** — verified against the official ME state registry, never self-reported. Re-check at the official registry: https://www.maine.gov/pfr/consumer/licensee-search ## Sources - [BuildZoom](https://www.buildzoom.com/contractor/royal-river-heat-pumps): Listed on this source - [Local News](https://youtu.be/sbHUSVzF8-8?si=8lLap6-tmTy1U2L_): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Royal%20River%20Heat%20Pumps&query_place_id=ChIJ3WL74yt-skwRZK0eB7uksN8): 4.9★ from 413 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Royal%20River%20Heat%20Pumps&query_place_id=ChIJ3WL74yt-skwRZK0eB7uksN8): Listed on this source - [Official Website](https://www.royalriverheatpumps.com): 34 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/me/freeport/profile/heating-contractors/royal-river-heat-pumps-llc-0021-187039): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Paid around $20k 4-5 years ago for royal river to install. Got a better quote from them compared to Dave's world” — u/stonesfolife in r/Maine (2023-01-19) — https://www.reddit.com/r/Maine/comments/10fny55/maine_heat_pumps/j522znv/ - “We have Mitsubishi units from Royal River Heat pumps. 3 outdoor units, 8 indoor heads, installed over the last 5 years” — u/WombatMcGeez in r/Maine (2023-01-19) — https://www.reddit.com/r/Maine/comments/10fny55/maine_heat_pumps/j4yft4o/ - “According to Royal River Heat Pumps, an installation can cost you anywhere from $4,000 to $6,500 for one unit.” — wmtw.com — https://www.wmtw.com/article/alternative-ways-mainers-can-stay-warm-this-winter/42191902 - “In Freeport, Scott Libby, the owner of Royal River Heat Pumps, walked through his training center as he explained that all his workers go through heat pump training that starts with the basics, regard…” — sierraclub.org — https://www.sierraclub.org/sierra/maine-s-heat-pump-boom-has-been-promising-rural-workforce-development-can-it-last ## Recent reviews - **5/5 · Google Reviews · Sue Sheriff (Jazz) · 2026-08-16**: We just had heat pumps installed at our condo. Royal River was fabulous starting with Shane who gave us the bid and explained everything. The installers were amazing, professional, friendly and talented! I highly recommend Royal River Heat Pumps! - **5/5 · Google Reviews · james Ferguson · 2026-05-30**: Great, fair, and honest company to do business with. Installation of two heat pumps 9 years ago was top quality and their service and backing of their product warranty has been outstanding. I never write reviews but after a recent repair felt compelled to do so. They resolved the issue quickly and … - **5/5 · Google Reviews · Sharon gotlieb · 2026-05-11**: Fantastic family owned company! Trusted 100%! Top notch service! Definitely recommend! --- Data freshness: last scanned 2026-10-04T09:01:32.388Z. Cite as: Royal River Heat Pumps — Tavlee (https://tavlee.com/contractor/royal-river-heat-pumps-freeport) Source: https://tavlee.com/contractor/royal-river-heat-pumps-freeport ## Sitemap [Full site index](https://tavlee.com/sitemap.md)