# RUSSELL PLUMBING & HEATING

**Trade:** Plumbing · **Address:** Ipswich, MA 01938 · **Phone:** (978) 356-8919 · **Languages:** English

**Rating: 3.1/5** (low confidence) — from 3 reviews across 6 sources.

## The honest read

Russell Plumbing & Heating is an Ipswich, MA plumbing and heating contractor. Its own BBB profile says it sells and installs new gas and oil heating systems, repairs and removes electric heating systems, and unclogs drains. The Massachusetts plumber licence 23841-PL-J, held by James Russell, is active on the state registry.

In a 2020 review, a customer said Russell Plumbing did a great job on their bathroom remodel and was professional and timely. In another 2020 review, a customer said they had used him for 25 years and that he and his guys do amazing work. In a 2021 review, a customer said Jim was very knowledgeable and offered options to solve their problems.

**Strengths:**
- Bathroom remodel — a 2020 review called the work professional and timely
- Repeat customer — a 2020 reviewer had used him for 25 years
- Options offered — a 2021 review said Jim offered options to solve problems

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumber licence 23841-PL-J, held by James Russell, is active on the state registry _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 23841-PL-J registry-verified active — registry holder of record: James Russell”
- Its BBB profile says it installs gas and oil heating systems, repairs electric heating systems and unclogs drains _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/ipswich/profile/plumber/russell-plumbing-and-heating-0021-60933) — “About (Better Business Bureau, self-described): Russell Plumbing and Heating is a full service plumbing and heating contractor which sells a…”
- Did a bathroom remodel in 2020, per a 2020 review _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=14815313119880405136&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Russell plumbing did a great job on my bathroom remodel professional and timely.”
- In a 2020 review, a customer said they had used him for 25 years _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=14815313119880405136&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ He is the most respectful and well mannered plumber. He and his guys do amazing work and I’ve had him for 25 years. Would totally recomme…”
- In a 2021 review, a customer said Jim was very knowledgeable and offered options _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=14815313119880405136&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Jim was very knowledgeable and offered  options to solve our problems.  We would highly recommend.”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://maps.google.com/?cid=14815313119880405136&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ He is the most respectful and well mannered plumber. He and his guys do amazing work and I’ve had him for 25 years. Would totally recomme…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 23841-PL-J registry-verified active — registry holder of record: James Russell”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/ipswich/profile/plumber/russell-plumbing-and-heating-0021-60933) — “About (Better Business Bureau, self-described): Russell Plumbing and Heating is a full service plumbing and heating contractor which sells a…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Google Reviews](https://maps.google.com/?cid=14815313119880405136&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Russell plumbing did a great job on my bathroom remodel professional and timely.”

## License

Status: **active** (#23841-PL-J, plumber) — verified against the official MA state registry on 2026-09-24, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Yelp](https://www.yelp.com/biz/russell-plumbing-and-heating-ipswich): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=RUSSELL%20PLUMBING%20%26%20HEATING&query_place_id=ChIJBUeAUcEY44kRkOCnosmQms0): 5.0★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=RUSSELL%20PLUMBING%20%26%20HEATING&query_place_id=ChIJBUeAUcEY44kRkOCnosmQms0): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/ipswich/profile/plumber/russell-plumbing-and-heating-0021-60933): Listed on this source
- [Exa](https://www.ourmidland.com/news/article/The-quilt-man-Grosteffon-produced-nearly-70-last-6997111.php): 0 web mentions across the open web (each linked to its source)
- [BuildZoom](https://www.buildzoom.com/contractor/russell-plumbing-and-heating): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Sandi Hackman · 2021-03-23**: Jim was very knowledgeable and offered  options to solve our problems.  We would highly recommend.
- **5/5 · Google Reviews · Alan Deveau · 2020-07-04**: Russell plumbing did a great job on my bathroom remodel professional and timely.
- **5/5 · Google Reviews · CaddyJack YT · 2020-05-08**: He is the most respectful and well mannered plumber. He and his guys do amazing work and I’ve had him for 25 years. Would totally recommend.

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Data freshness: last scanned 2026-09-24T02:55:39.990Z.
Cite as: RUSSELL PLUMBING & HEATING — Tavlee (https://tavlee.com/contractor/russell-plumbing-and-heating-ipswich)
Source: https://tavlee.com/contractor/russell-plumbing-and-heating-ipswich