---
title: "Rutland Fuel Co."
description: "Rutland Fuel Co. is a heating oil dealer whose website names Rutland as its service area and says the company has been in business for 101 years. A news si"
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Rutland Fuel Co.

**Trade:** Heating Oil Delivery · **Address:** 156 Granger St, Rutland, VT 05701 · **Phone:** (802) 773-7400 · **Website:** http://www.rutlandfuel.com/ · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 9 reviews across 5 sources.
56% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

Rutland Fuel Co. is a heating oil dealer whose website names Rutland as its service area and says the company has been in business for 101 years. A news site has named Scott Sullivan as the owner of Rutland Fuel Co. Its BBB grade is A+.

A 2023 customer said that when their furnace turned off, they came over within 20 minutes and fixed it. A 2022 customer wrote that they had been with the company for 13+ years and praised Michael.

A recent customer complains that the company drains its dump pump runoff onto the sidewalk and says it makes the sidewalk treacherous when it freezes. A 2024 customer said a Rutland Fuel delivery truck hit their parked SUV during a delivery, that the driver never stopped, and that no compensation had been received when they wrote. A 2022 customer said the company could not honor their contracted pre-buy oil price because it ran out of contracted oil. A 2022 customer said the customer service was terrible and they were never on time.

**Strengths:**
- Quick furnace repair — a 2023 customer said they came within 20 minutes

**Concerns:**
- Sidewalk runoff — a recent customer says pump runoff makes the sidewalk treacherous
- Truck damage claim — a 2024 customer said a delivery truck hit their SUV
- Pre-buy oil shortfall — a 2022 customer said the contracted price was not honored

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company says it has been in business for 101 years and names Rutland as its service area _(confidence: medium)_
  - [Official Website](http://www.rutlandfuel.com) — “Self-reported 101 years in business”
  - [Official Website](http://www.rutlandfuel.com) — “Stated service area (self-reported): Rutland”
- A news site has named Scott Sullivan as the owner _(confidence: medium)_
  - [Local News](https://vtdigger.org/2020/10/15/faulty-fuel-tanks-and-a-new-state-law-are-blocking-heating-oil-deliveries-to-hundreds/) — “vtdigger.org — Scott Sullivan, owner of Rutland Fuel Co., said his days have been dominated recently by tank work. A collection of failed fu…”
- BBB grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/vt/rutland/profile/fuel-oil/rutland-gas-oil-company-inc-0021-122726) — “Better Business Bureau grade: A+”
- Google rating of 3.9 stars from 19 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Rutland%20Fuel%20Co.&query_place_id=ChIJDdUOBI8k4IkRApYGF5ia8iA) — “Google: 3.9★ from 19 ratings”
- A 2023 customer said they came within 20 minutes and fixed a furnace that had turned off _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGLWJYTG13RRAB!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIDF-bXLmwE%7C%7C?hl=en-US) — “5★ Best company around! My furnace turned off and when I called they came over within 20 minutes and fixed it no problem! Excellent customer…”
- A recent customer complains that dump pump runoff drains onto the sidewalk and makes it treacherous when it freezes _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaeGNqRlZNVFl3UzJFNE9UTjBTWFoxUVV0NWRVRRAB!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CAIQACodChtycF9oOlZxcjFVMTYwS2E4OTN0SXZ1QUt5dUE%7C%7C?hl=en-US) — “1★ 2nd edit: still haven’t addressed the dump pump runoff right on to the sidewalk.  City put a curb in so there’s no way for that water to …”
- A 2024 customer said a delivery truck hit their parked SUV and no compensation had been received when they wrote _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMbHRDeFNREAE!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIDLltCxSQ%7C%7C?hl=en-US) — “1★ On January 11, 2024, a Rutland Fuel delivery truck hit my vehicle. The SUV was parked in my girlfriend's driveway where they were making …”
- A 2022 customer said a contracted pre-buy oil price was not honored because the company ran out of contracted oil _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyaC1QOVp3EAE!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIC2h-P9Zw%7C%7C?hl=en-US) — “1★ Watch these people, they will screw you out of contracted pre-buy oil. They told me they could not honor the price because they ran out o…”
- Specializes in Heating Oil Delivery _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMbHRDeFNREAE!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIDLltCxSQ%7C%7C?hl=en-US) — “1★ On January 11, 2024, a Rutland Fuel delivery truck hit my vehicle. The SUV was parked in my girlfriend's driveway where they were making …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyaC1QOVp3EAE!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIC2h-P9Zw%7C%7C?hl=en-US) — “1★ Watch these people, they will screw you out of contracted pre-buy oil. They told me they could not honor the price because they ran out o…”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGLWJYTG13RRAB!2m1!1s0x0:0x20f29a9817069602!3m1!1s2@1:CIHM0ogKEICAgIDF-bXLmwE%7C%7C?hl=en-US) — “5★ Best company around! My furnace turned off and when I called they came over within 20 minutes and fixed it no problem! Excellent customer…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Better Business Bureau](https://www.bbb.org/us/vt/rutland/profile/fuel-oil/rutland-gas-oil-company-inc-0021-122726): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Rutland%20Fuel%20Co.&query_place_id=ChIJDdUOBI8k4IkRApYGF5ia8iA): 3.9★ from 19 ratings
- [Official Website](http://www.rutlandfuel.com): 101 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Rutland%20Fuel%20Co.&query_place_id=ChIJDdUOBI8k4IkRApYGF5ia8iA): Listed on this source
- [Local News](https://www.rutlandherald.com/news/local/fuel-truck-police-cruiser-stolen-in-separate-incidents/article_96698bfe-367a-5140-8f93-2e554f007365.html): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Area police said Tuesday they had arrested the man who stole a Rutland Fuel and tried to steal a school bus in Fair Haven,” — rutlandherald.com — https://www.rutlandherald.com/news/local/fuel-truck-police-cruiser-stolen-in-separate-incidents/article_96698bfe-367a-5140-8f93-2e554f007365.html
- “Scott Sullivan, owner of Rutland Fuel Co., said his days have been dominated recently by tank work. A collection of failed fuel-oil tanks sits at the back of the company’s property, and Sullivan said …” — vtdigger.org — https://vtdigger.org/2020/10/15/faulty-fuel-tanks-and-a-new-state-law-are-blocking-heating-oil-deliveries-to-hundreds/

## Recent reviews

- **1/5 · Google Reviews · I've Always Been Crazy · 2026-10-08**: 2nd edit: still haven’t addressed the dump pump runoff right on to the sidewalk.  City put a curb in so there’s no way for that water to ever get to the sewer now.
Edit added pics. Shows just how much they value the community they serve
Bump. Makes traveling by here a safety hazard. If I fall, I wil…
- **5/5 · Google Reviews · Tyler Morrison · 2025-02-08**: Great customer service!!
- **1/5 · Google Reviews · Jim Pickett · 2024-06-27**: On January 11, 2024, a Rutland Fuel delivery truck hit my vehicle. The SUV was parked in my girlfriend's driveway where they were making a delivery. The driver never stopped to inform us and if not for the extremely loud noise of the crash we would not have been aware of it. It is now June 27 and no…
- **5/5 · Google Reviews · Brittany Baxter · 2023-11-08**: Best company around! My furnace turned off and when I called they came over within 20 minutes and fixed it no problem! Excellent customer service and the most reasonable prices around.
- **5/5 · Google Reviews · Stacy Gokey · 2023-07-05**: They have excellent customer service.
- **5/5 · Google Reviews · Darlene B · 2022-08-31**: Have been with this company 13+ .
Michael is awesome...they really care about their customers
- **1/5 · Google Reviews · Tom Richer · 2022-04-29**: Watch these people, they will screw you out of contracted pre-buy oil. They told me they could not honor the price because they ran out of contracted oil. If you sign people up for the pre-buy, you should make sure you have enough product to cover all pre-bought oil.
- **5/5 · Google Reviews · Steven Tuckerman · 2022-03-07**: Great company to work with, extremely professional
- **1/5 · Google Reviews · Ricky Thow · 2022-01-27**: 100 % terrible customer service and they are never on time.....even if you could get ahold of them

---

Data freshness: last scanned 2026-10-08T19:46:40.038Z.
Cite as: Rutland Fuel Co. — Tavlee (https://tavlee.com/contractor/rutland-fuel-co-rutland)
Source: https://tavlee.com/contractor/rutland-fuel-co-rutland

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