# Rutland Nurseries, Inc.

**Trade:** Landscaping · **Address:** 82 Emerald Rd, Rutland, MA 01543 · **Phone:** (508) 719-7453 · **Website:** https://www.rutlandnurseries.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb · **Languages:** English

**Rating: 2.5/5** (medium confidence) — from 9 reviews across 6 sources.
56% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

Rutland Nurseries is a long-running Rutland, Massachusetts operation — a six-acre nursery that's grown into full landscape design and construction, from patios and walkways to pools, fire pits and custom water features, plus grounds maintenance, turf care, pest control and snow management. The company's website points to 65 years in business, with Brent B named as owner and designer.

The written reviews on file are genuinely mixed. The strongest account, a detailed 2022 review, describes two walkway projects and an enclosed patio with a rounded sitting wall, praising the designer and site supervisor for patience and good suggestions, the crew for punctuality and care for the property, and daily cleanup throughout. Other older reviews are shorter but positive, including a customer who called the company one of the top-ranked landscape and construction firms in New England.

More recently, two 2025 reviews raise real concerns. One described the initial consultation process as complicated and slow — slow enough, the reviewer said, that another contractor finished an entire pool and patio install before Rutland even got back to them. Another, from a two-year customer, said the relationship simply wasn't worth what they paid, though without specifying what went wrong. A more recent 2026 review was lukewarm about field work. (One additional review on file, from 2022, is actually about a hiking trail and has nothing to do with this business — worth knowing the small review count here includes at least one unrelated post.)

On the licensing side, Rutland's Massachusetts home improvement contractor registration — relevant given the pool, patio and structural work in its portfolio — is verified expired with the state, worth asking about directly. The company does carry an A+ BBB accreditation.

Given the gap between the one detailed, strongly positive project account and the more recent complaints about responsiveness and value, it's worth asking pointed questions about current licensing, communication timelines, and getting a detailed written scope before signing on for a larger project here.

**Strengths:**
- Detailed hardscape praise — 2022 review credited crew with careful walkway and patio work
- BBB A+ accredited — longstanding local nursery and landscape firm

**Concerns:**
- Slow response — 2025 review cited a complicated, drawn-out consultation process
- Value complaint — a two-year customer called the service not worth the cost
- Lapsed HIC license — MA registration verified expired despite construction-scope work

**Where sources disagree:**
- One review on file (dated 2022) describes a hiking trail and is unrelated to this business, not landscaping work

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration (122817) verified expired with the state, held by Rutland Nurseries, Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 122817 registry-verified expired — registry holder of record: Rutland Nurseries, Inc”
- BBB accredited with an A+ grade; lists an active Massachusetts Department of Agriculture license for the company, not independently verified against that registry _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511) — “Licence listed on Better Business Bureau: MA Dept of Agriculture license number Active”
- A detailed 2022 Houzz review described two walkway projects and an enclosed patio with a sitting wall, praising designer/supervisor guidance, crew punctuality, daily cleanup and professionalism _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/landscape-architects-and-landscape-designers/rutland-nurseries-inc-pfvwus-pf~789077380) — “5★ Rutland Nurseries completed two walkway projects and an enclosed patio with a rounded sitting wall. The reviewer praised the designer and…”
- A March 2025 review described the initial consultation and response process as complicated and slow, saying another contractor completed a pool and patio faster than Rutland took just to respond _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3eWNtdUR3EAE!2m1!1s0x0:0x335effa01e070ed0!3m1!1s2@1:CIHM0ogKEICAgMCwycmuDw%7C%7C?hl=en) — “2★ Never made it past the initial conversations. Process was so complicated and convoluted. I had Julianos install the pool and patio in les…”
- An April 2025 review from a two-year customer said the service was not worth the cost, without specifying what went wrong _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvZ2NQcG93RRAB!2m1!1s0x0:0x335effa01e070ed0!3m1!1s2@1:CIHM0ogKEICAgMDogcPpowE%7C%7C?hl=en) — “2★ Wish I could show the pictures.
2 years of service and all I did was waste money.”
- One review on file (dated 2022) describes a hiking trail and is unrelated to this business's landscaping work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPNEpEQVd3EAE!2m1!1s0x0:0x335effa01e070ed0!3m1!1s2@1:CIHM0ogKEICAgIDO4JDAWw%7C%7C?hl=en) — “5★ Hiked Old Speck. Nice hike. I'd rate it moderate but long. I didn't take eyebrow trail.”
- Specializes in Landscaping _(confidence: high)_
  - [Official Website](https://www.rutlandnurseries.com) — “Rutland Nurseries, Inc. provides landscape design and build, grounds maintenance, turfcare and pest control, snow and ice management, and re…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511) — “Services offered (Better Business Bureau): landscaping, landscape design, backyard transformations, front entrance designs, grounds maintena…”
  - [Houzz](https://www.houzz.com/professionals/landscape-architects-and-landscape-designers/rutland-nurseries-inc-pfvwus-pf~789077380) — “5★ Rutland Nurseries completed two walkway projects and an enclosed patio with a rounded sitting wall. The reviewer praised the designer and…”
  - [Houzz](https://www.houzz.com/professionals/landscape-architects-and-landscape-designers/rutland-nurseries-inc-pfvwus-pf~789077380) — “Services offered (Houzz): Landscape Design, Garden Design, Hardscaping, Landscape Plans, Patio Design, Drought Tolerant Landscaping, Pool La…”
  - [Houzz](https://www.houzz.com/professionals/landscape-architects-and-landscape-designers/rutland-nurseries-inc-pfvwus-pf~789077380) — “Houzz identifies Rutland Nurseries, Inc. as a Massachusetts landscape design and construction firm offering full-service residential and com…”
- Also offers Pest Control _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511) — “Services offered (Better Business Bureau): landscaping, landscape design, backyard transformations, front entrance designs, grounds maintena…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511) — “BBB lists Rutland Nurseries, Inc. as an accredited A+ plant nursery and landscape contractor in Rutland, Massachusetts, with landscaping, de…”

## License

Status: **expired** (#122817, hic) — verified against the official MA state registry on 2026-08-25, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Rutland%20Nurseries%2C%20Inc.&query_place_id=ChIJFdmWCgcA5IkR0A4HHqD_XjM): 4.3★ from 22 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Rutland%20Nurseries%2C%20Inc.&query_place_id=ChIJFdmWCgcA5IkR0A4HHqD_XjM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/rutland/profile/plant-nursery/rutland-nurseries-inc-0261-100511): Listed on this source
- [Official Website](https://www.rutlandnurseries.com): 65 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/landscape-architects-and-landscape-designers/rutland-nurseries-inc-pfvwus-pf~789077380): 5.0★ from 1 ratings
- [HomeAdvisor](https://www.homeadvisor.com/review/10234533): Listed on this source

## Recent reviews

- **3/5 · Google Reviews · Tatiana Makoare · 2026-07-15**: Field work is alright. Trevor though 😬
- **2/5 · Google Reviews · Mike Raad · 2025-04-25**: Wish I could show the pictures.
2 years of service and all I did was waste money.
- **2/5 · Google Reviews · Steve Tokatlyan · 2025-03-19**: Never made it past the initial conversations. Process was so complicated and convoluted. I had Julianos install the pool and patio in less time than it took these guys to respond back to me.
- **5/5 · Google Reviews · Chris Tompkins · 2024-12-18**: My buddy bought a utility body off the owner who was super polite and very friendly
- **5/5 · Google Reviews · Jim Cleveland · 2024-01-05**: They do a great job
- **5/5 · Google Reviews · marcus dorsey · 2023-06-12**: One of the top ranked landscape, construction companies in new England
- **5/5 · Google Reviews · Claudia Magliaro · 2022-10-25**: They do wonderful work and they are the nicest people to do business with
- **5/5 · Houzz · 2022-07-09**: Rutland Nurseries completed two walkway projects and an enclosed patio with a rounded sitting wall. The reviewer praised the designer and supervisor's patience and suggestions, the crew's punctuality and care for the property, daily cleanup, and personable professionalism, and said they were extreme…
- **5/5 · Google Reviews · Patricia Clark · 2022-06-24**: Hiked Old Speck. Nice hike. I'd rate it moderate but long. I didn't take eyebrow trail.

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Data freshness: last scanned 2026-08-25T14:47:30.861Z.
Cite as: Rutland Nurseries, Inc. — Tavlee (https://tavlee.com/contractor/rutland-nurseries-inc-rutland)
Source: https://tavlee.com/contractor/rutland-nurseries-inc-rutland