# RW Townsend and sons

**Trade:** Tree Services · **Address:** 85 Old Paine Hollow Rd, Wellfleet, MA 02667 · **Phone:** (508) 349-7337 · **Website:** http://www.rwtownsend.com/ · **Languages:** English

**Rating: 3.7/5** (low confidence) — from 6 reviews across 5 sources.
83% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

R W Townsend and Sons is a tree service business based in South Wellfleet, Massachusetts, in business since 1998 (28 years) according to its BBB profile, which lists owner Richard Townsend. Its reviews describe a 'Dennis' and his son doing the field work, consistent with the company's own 'and Sons' name.

Customers who hired the crew consistently describe the tree work itself favorably. One reviewer had 35 trees cleared and the stumps ripped out and called the crew highly recommended. Another was a repeat customer across three or four jobs, calling the crew excellent and saying several neighbors they referred also got great results. A third reviewer hired Dennis twice for problematic tree removal and called the price fair enough to make them 'my tree guys for the rest of my days on the planet.' A 2022 review also praised the business as a fantastic, reasonably priced source of firewood.

One 2024 review is sharply negative and worth reading before booking: the reviewer describes the owner arriving an hour late to a 9:30 am estimate appointment, then never sending the promised written estimate by email and not returning a follow-up call. That complaint is about communication and follow-through on an estimate rather than the quality of completed work — none of the other reviews, including repeat customers, describe similar responsiveness problems.

R W Townsend and Sons is not a BBB-accredited business, but its BBB file carries an A+ rating with no complaints on record. Google shows a 4.6-star average from 10 ratings, though only 6 review bodies were retrievable for this record.

Homeowners on the Cape looking for tree removal, stump work or firewood should ask upfront for a written estimate with a firm delivery date, given the one account of a missed follow-up — but the weight of the record, including repeat customers who called back for more tree work, points to solid, fairly priced results.

**Strengths:**
- Large tree-clearing jobs — cleared 35 trees and removed stumps
- Repeat customers — hired multiple times, referred to neighbors
- Fair pricing — reviewers describe rates as professional and reasonable

**Concerns:**
- Estimate follow-up — one reviewer reports missed calls and no emailed estimate

**Where sources disagree:**
- BBB's Business Categories list this business under Landscape Contractors, but every review on file describes tree removal, stump work or firewood — no mowing, planting or general landscape maintenance is evidenced, so tree-service is the vertical actually practised.
- BBB names owner Richard Townsend while every Google review names a 'Dennis' (with a son also mentioned) doing the field work — plausibly consistent with the business's own 'and Sons' name, but flagged since the BBB record does not name Dennis directly.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Repeat customer hired the crew three or four times and referred several neighbors who also reported great results _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWNnVXc1hREAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgICV6uWsXQ%7C%7C?hl=en) — “5★ Dennis has worked on my property three or four times.  He and his crew are excellent.  Have referred him to my neighbors and he has done …”
- Cleared 35 trees and removed the stumps on one property, called highly recommended _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmM05fM2dnRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIDf3N_3ggE%7C%7C?hl=en) — “5★ We had Dennis and his team clear out 35 trees on our property, he also ripped out the stumps. We highly recommend him.”
- Reviewer called the tree work thoroughly professional and fairly priced, hired repeatedly _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQmEzTmFTV3RYVm13MWRrbFFRM0IxTUhWUk5XYxAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CAIQACodChtycF9oOkFBa3NaSWtXVmw1dklQQ3B1MHVRNWc%7C%7C?hl=en) — “5★ Did tree work on a job of mine, did tree work at my home. Thoroughly professional experience for a very fair price. My tree guys for the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybUpiSTdBRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIC2mJbI7AE%7C%7C?hl=en) — “5★ Dennis and his son are VERY busy and in demand.  Once he commits to a job, he gets it done with no issues.  We have now hired Dennis twic…”
- One reviewer reports the owner arrived an hour late to an estimate appointment, then never sent the promised estimate or returned a follow-up call _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OUtUSVdREAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgID79KTIWQ%7C%7C?hl=en) — “1★ If no stars were an option, that'd be my selection.
When the owner shows up an hour late for 9:30 am estimate appointment... that's a lit…”
- In business since 1998 (28 years) per its BBB profile _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-wellfleet/profile/landscape-contractors/r-w-townsend-sons-0021-508636) — “BBB profile for R W Townsend & Sons (South Wellfleet, MA): not BBB Accredited but carries an A+ BBB rating, 28 years in business (started 1/…”
- Not a BBB-accredited business but carries an A+ BBB rating _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-wellfleet/profile/landscape-contractors/r-w-townsend-sons-0021-508636) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-wellfleet/profile/landscape-contractors/r-w-townsend-sons-0021-508636) — “BBB profile for R W Townsend & Sons (South Wellfleet, MA): not BBB Accredited but carries an A+ BBB rating, 28 years in business (started 1/…”
- Performs tree removal, stump removal and sells firewood _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmM05fM2dnRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIDf3N_3ggE%7C%7C?hl=en) — “5★ We had Dennis and his team clear out 35 trees on our property, he also ripped out the stumps. We highly recommend him.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1MHVlbU5BEAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgICu0uemNA%7C%7C?hl=en) — “5★ Fantastic source of firewood. Very reasonably priced and well placed. Thanks so much!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybUpiSTdBRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIC2mJbI7AE%7C%7C?hl=en) — “5★ Dennis and his son are VERY busy and in demand.  Once he commits to a job, he gets it done with no issues.  We have now hired Dennis twic…”
- Google shows 4.6★ from 10 ratings; BBB carries an A+ grade with no accreditation; the retrievable review set is mostly strong repeat-customer praise with one detailed complaint about a missed estimate follow-up _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=RW%20Townsend%20and%20sons&query_place_id=ChIJ0UINjLxSk4cRM7UfgZ9IGO8) — “Google: 4.6★ from 10 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-wellfleet/profile/landscape-contractors/r-w-townsend-sons-0021-508636) — “Better Business Bureau grade: A+”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OUtUSVdREAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgID79KTIWQ%7C%7C?hl=en) — “1★ If no stars were an option, that'd be my selection.
When the owner shows up an hour late for 9:30 am estimate appointment... that's a lit…”
- Specializes in Tree Services _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQmEzTmFTV3RYVm13MWRrbFFRM0IxTUhWUk5XYxAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CAIQACodChtycF9oOkFBa3NaSWtXVmw1dklQQ3B1MHVRNWc%7C%7C?hl=en) — “5★ Did tree work on a job of mine, did tree work at my home. Thoroughly professional experience for a very fair price. My tree guys for the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmM05fM2dnRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIDf3N_3ggE%7C%7C?hl=en) — “5★ We had Dennis and his team clear out 35 trees on our property, he also ripped out the stumps. We highly recommend him.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OUtUSVdREAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgID79KTIWQ%7C%7C?hl=en) — “1★ If no stars were an option, that'd be my selection.
When the owner shows up an hour late for 9:30 am estimate appointment... that's a lit…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWNnVXc1hREAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgICV6uWsXQ%7C%7C?hl=en) — “5★ Dennis has worked on my property three or four times.  He and his crew are excellent.  Have referred him to my neighbors and he has done …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1MHVlbU5BEAE!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgICu0uemNA%7C%7C?hl=en) — “5★ Fantastic source of firewood. Very reasonably priced and well placed. Thanks so much!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybUpiSTdBRRAB!2m1!1s0x0:0xef18489f811fb533!3m1!1s2@1:CIHM0ogKEICAgIC2mJbI7AE%7C%7C?hl=en) — “5★ Dennis and his son are VERY busy and in demand.  Once he commits to a job, he gets it done with no issues.  We have now hired Dennis twic…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=RW%20Townsend%20and%20sons&query_place_id=ChIJ0UINjLxSk4cRM7UfgZ9IGO8): 4.6★ from 10 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=RW%20Townsend%20and%20sons&query_place_id=ChIJ0UINjLxSk4cRM7UfgZ9IGO8): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-wellfleet/profile/landscape-contractors/r-w-townsend-sons-0021-508636): Listed on this source
- [Yelp](https://www.yelp.com/biz/townsend-rw-and-sons-south-wellfleet-3): Listed on this source
- [Exa](https://rwtownsend.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Peter Cutting · 2025-10-02**: Did tree work on a job of mine, did tree work at my home. Thoroughly professional experience for a very fair price. My tree guys for the rest of my days on the planet.
- **5/5 · Google Reviews · Gerry Szarek · 2025-01-04**: We had Dennis and his team clear out 35 trees on our property, he also ripped out the stumps. We highly recommend him.
- **1/5 · Google Reviews · JRob · 2024-08-21**: If no stars were an option, that'd be my selection.
When the owner shows up an hour late for 9:30 am estimate appointment... that's a little 'red flag.'
When the owner never emails the estimate he came to give, and doesn't return a phone call when you call about it... that's a larger 'red flag.

Jus…
- **5/5 · Google Reviews · Jeanne Norton · 2023-12-06**: Dennis has worked on my property three or four times.  He and his crew are excellent.  Have referred him to my neighbors and he has done at least four of them with great results!
- **5/5 · Google Reviews · Bruce Thompson · 2022-07-25**: Fantastic source of firewood. Very reasonably priced and well placed. Thanks so much!
- **5/5 · Google Reviews · John Shaw · 2022-04-11**: Dennis and his son are VERY busy and in demand.  Once he commits to a job, he gets it done with no issues.  We have now hired Dennis twice to remove several problematic trees from our yard, and will re-hire him again in a heartbeat when we next require tree work.

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Data freshness: last scanned 2026-08-23T02:35:47.504Z.
Cite as: RW Townsend and sons — Tavlee (https://tavlee.com/contractor/rw-townsend-and-sons-wellfleet)
Source: https://tavlee.com/contractor/rw-townsend-and-sons-wellfleet