# Sam's HVAC

**Trade:** HVAC / Heating & Cooling · **Address:** 31 Valmor St, Worcester, MA 01604 · **Phone:** (774) 408-0478 · **Languages:** English

**Rating: 4.3/5** (high confidence) — from 27 reviews across 4 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Sam's HVAC, run by Sam (called "Sami" in several reviews) out of Worcester, has built an unusually deep run of specific, positive reviews across both HVAC and plumbing work — 27 reviews from 2022 through this year, all but one landing at 4 or 5 stars.

Response time comes up constantly. In an August 2026 review, one customer describes Sam as quick, timely, and efficient while converting baseboard heaters onto one system and flagging a rebate program that saved them money; recent reviews from this summer describe the same pace. Older accounts describe even more striking numbers — in a 2022 review, one customer says Sam arrived six minutes after calling; in a 2023 review, another describes calling at 8am with no heat and having it fixed before the day got going.

The work spans more than furnaces and AC units. Reviewers describe oil boiler cleanings, three mini-splits installed in one job, ductless systems, and duct cleaning on the HVAC side, alongside leaky faucet repairs, frozen pipes, a broken water heater, and a new gas line and Rinnai heater install on the plumbing side. In a 2024 review, one longtime customer says they won't let anyone else touch their home's "heating/cooling/plumbing" and trusts Sam's crew in the house even when they're not home.

There is one real complaint on file worth knowing about: an undated Better Business Bureau review describes a new Bosch heat pump that "didn't start up well" after installation. It's a single account without a date attached, but it's a real one, not something to gloss over.

The Better Business Bureau gives the company an A+ grade, though without accreditation, and lists three license numbers for the business; none of those appear independently verified against a state registry here, so they're worth confirming directly.

For HVAC or plumbing work in the Worcester area — especially something urgent — this is a small operation with an exceptionally consistent, many-year run of fast, thorough, well-explained service.

**Strengths:**
- Fast response — reviewers cite same-day and within-minutes arrivals
- Dual-trade reliability — trusted for both HVAC and plumbing work
- Clear explanations — reviewers cite patient, thorough walkthroughs
- Complex installs done well — multiple mini-splits, gas line work
- Long, consistent track record — many years of specific, named praise

**Concerns:**
- One heat pump complaint — a BBB review reports a unit that didn't start up well

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Better Business Bureau gives an A+ grade without accreditation, lists three license numbers, and reports nine years in business _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “Licence listed on Better Business Bureau: 37862”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “Licence listed on Better Business Bureau: 15462”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “Licence listed on Better Business Bureau: BU-319402”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “BBB identifies Sam's HVAC, LLC in Worcester, MA, reports an A+ BBB grade without accreditation, nine years in business, heating and cooling …”
- Reviewers repeatedly describe extremely fast response, including same-day and within-minutes arrivals _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKNHM3cm53RRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDJ4s7rnwE%7C%7C?hl=en) — “5★ Called and he showed up within the hour. Took a look at the AC and added some coolant. Honest and responsive. Would definitely recommend!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1cXNqMGNBEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICuqsj0cA%7C%7C?hl=en) — “5★ Sam is responsive, professional, and clear in his communication. He came to our house to check out our AC within 20 minutes of calling. H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPNExQbkFREAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDO4LPnAQ%7C%7C?hl=en) — “5★ I cannot even believe how Amazing this guy is!  Sam got to my house in literally 6 minutes after I called him.  He solved my problem imme…”
- Reviewers describe Sam personally handling both HVAC and plumbing work reliably across many years _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNWQtSWJnEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgMDg5d-Ibg%7C%7C?hl=en) — “5★ Sam and his team are THE BEST!!!
Fair, Professional, and Transparent - every time
I will definitely be a lifelong customer.
I have used S…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3NnFHX1p3EAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIC76qG_Zw%7C%7C?hl=en) — “5★ Sami and his team are outstanding. They're knowledgeable, trustworthy, and have a work ethic rarely seen these days. I won't let anyone e…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbnZ5dHNRRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICWnvytsQE%7C%7C?hl=en) — “5★ Sam is great! He’s done numerous jobs (installed a new HVAC system, replaced a few leaky faucets) at my house and I wouldn’t hesitate to …”
- Reviewers describe clear, patient explanations of the system or issue _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5RldHODNPVUZTVW5aSFEwbEdYMEZQTTNwaVJtYxAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CAIQACodChtycF9oOl9FWG83OUFSUnZHQ0lGX0FPM3piRmc%7C%7C?hl=en) — “5★ Sam was quick, timely, and efficient here in Holden, MA. He was very educational and walked us through every step of the way so we unders…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGM2VGcDJhVE5wTld0SUxYbFZTVWxyVjBoclUwRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CAIQACodChtycF9oOlF3eFp2aTNpNWtILXlVSUlrV0hrU0E%7C%7C?hl=en) — “5★ Sam cleaned our oil boiler and replaced a hot water heating element.  We made an appointment, he came timely and did a great job.  He exp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGNC1TRnN3RRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDF4-SFswE%7C%7C?hl=en) — “5★ I had what turned out to be a pretty minor issue, but nobody in the area had the time to return my call. Sam not only was prompt in retur…”
- Reviewers describe complex installations completed well, including three mini-splits and a new heating system with gas line work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycW9tcE1BEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDrqompMA%7C%7C?hl=en) — “5★ Great outfit. The installed three mini-splits for me in March, a complicated job and the units are keeping me cool this summer. So knowle…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtc011emVREAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIC-sMuzeQ%7C%7C?hl=en) — “5★ Sam is a most excellent contractor. He and his brother recently installed a new Rinnai heater and gas stove in one of my rental units. He…”
- One undated Better Business Bureau review describes a new heat pump installation that did not start up well _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033) — “Worst people ever. They installed me a new bosch heat pump last year and didnt start up well.”
- Services furnaces, oil boilers, and ductless mini-split systems _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGM2VGcDJhVE5wTld0SUxYbFZTVWxyVjBoclUwRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CAIQACodChtycF9oOlF3eFp2aTNpNWtILXlVSUlrV0hrU0E%7C%7C?hl=en) — “5★ Sam cleaned our oil boiler and replaced a hot water heating element.  We made an appointment, he came timely and did a great job.  He exp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycW9tcE1BEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDrqompMA%7C%7C?hl=en) — “5★ Great outfit. The installed three mini-splits for me in March, a complicated job and the units are keeping me cool this summer. So knowle…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbkkydkhREAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICBnI2vHQ%7C%7C?hl=en) — “5★ Had no heat in cold December.   Sam said he would fit me in the same day.  Restored heat for the night but it was complicated repair and …”
- Repairs plumbing issues including leaks, frozen pipes, and water heaters _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1cXNqMGNBEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICuqsj0cA%7C%7C?hl=en) — “5★ Sam is responsive, professional, and clear in his communication. He came to our house to check out our AC within 20 minutes of calling. H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbnZ5dHNRRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICWnvytsQE%7C%7C?hl=en) — “5★ Sam is great! He’s done numerous jobs (installed a new HVAC system, replaced a few leaky faucets) at my house and I wouldn’t hesitate to …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcGJpSHFnRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDmpbiHqgE%7C%7C?hl=en) — “5★ I had a significant amount of work done by Sam and are really happy with their services. Had an emergency repair with frozen pipes and a …”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsa1dqSllSbGwwVjJWeWMyTkdORVpmTFdsUU1sRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CAIQACodChtycF9oOllkWjJYRll0V2Vyc2NGNEZfLWlQMlE%7C%7C?hl=en) — “5★ These style, my equipment baseboard heaters, and they  eliminated the hot water tank and save me so much money on that because now I am c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGM2VGcDJhVE5wTld0SUxYbFZTVWxyVjBoclUwRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CAIQACodChtycF9oOlF3eFp2aTNpNWtILXlVSUlrV0hrU0E%7C%7C?hl=en) — “5★ Sam cleaned our oil boiler and replaced a hot water heating element.  We made an appointment, he came timely and did a great job.  He exp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycW9tcE1BEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDrqompMA%7C%7C?hl=en) — “5★ Great outfit. The installed three mini-splits for me in March, a complicated job and the units are keeping me cool this summer. So knowle…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbkkydkhREAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICBnI2vHQ%7C%7C?hl=en) — “5★ Had no heat in cold December.   Sam said he would fit me in the same day.  Restored heat for the night but it was complicated repair and …”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtc011emVREAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIC-sMuzeQ%7C%7C?hl=en) — “5★ Sam is a most excellent contractor. He and his brother recently installed a new Rinnai heater and gas stove in one of my rental units. He…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1cXNqMGNBEAE!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICuqsj0cA%7C%7C?hl=en) — “5★ Sam is responsive, professional, and clear in his communication. He came to our house to check out our AC within 20 minutes of calling. H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbnZ5dHNRRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgICWnvytsQE%7C%7C?hl=en) — “5★ Sam is great! He’s done numerous jobs (installed a new HVAC system, replaced a few leaky faucets) at my house and I wouldn’t hesitate to …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcGJpSHFnRRAB!2m1!1s0x0:0x514110ab371af12!3m1!1s2@1:CIHM0ogKEICAgIDmpbiHqgE%7C%7C?hl=en) — “5★ I had a significant amount of work done by Sam and are really happy with their services. Had an emergency repair with frozen pipes and a …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Sam's%20HVAC&query_place_id=ChIJsz3QpgMG5IkREq9xswoRFAU): 4.8★ from 88 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Sam's%20HVAC&query_place_id=ChIJsz3QpgMG5IkREq9xswoRFAU): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/heating-and-air-conditioning/sams-hvac-llc-0261-332033): Listed on this source
- [Yelp](https://www.yelp.com/biz/sams-hvac-worcester-2): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Leonard yskollari · 2026-08-21**: These style, my equipment baseboard heaters, and they  eliminated the hot water tank and save me so much money on that because now I am connected with one System because of that, Sams HVHC saved me money on rebate.. thank you for mentioning the rebate program..
- **5/5 · Google Reviews · Jesus Aguirre · 2026-07-15**: Sam was quick, timely, and efficient here in Holden, MA. He was very educational and walked us through every step of the way so we understood what was happening and why it was happening.
- **5/5 · Google Reviews · Sandy Brown · 2025-12-11**: Sam cleaned our oil boiler and replaced a hot water heating element.  We made an appointment, he came timely and did a great job.  He explained everything well.  He answered his texts promptly.   He is definitely a very busy man.
- **5/5 · Google Reviews · Carlos Villanueva · 2025-11-25**: Great service very professional same day did not hesitate to do the job took his time. Did it right did not rush even did extra. It was not in the deal but he did it anyways without complaining every satisfied at 100% recommend them 100% family is very satisfied With his performance
- **5/5 · Google Reviews · Dave Irwin · 2025-10-17**: Totally recommend Sam's HVAC for prompt, trustworthy and reliable HVAC analysis and/or repair needs !!
- **5/5 · Google Reviews · Nick Zaccardi · 2025-08-28**: I cannot say enough great things about Sam’s HVAC! From start to finish, the service was outstanding. They came to my home to fix multiple issues — my ventilation system, several thermostats, and even an outdoor hose connection — and handled everything with professionalism and expertise.

Not only d…
- **4/5 · Google Reviews · Cathy S. · 2025-08-12**: We needed a new dryer vent.  Sam came promptly to give us an estimate and explain what needed to be done.  The work was done promptly and expertly.  Friendly and down to earth, too.  Very satisfied!
- **5/5 · Google Reviews · Cho Liu · 2025-02-26**: Sam and his team are THE BEST!!!
Fair, Professional, and Transparent - every time
I will definitely be a lifelong customer.
I have used Sam's HVAC a few times over the years for some unrelated repairs and routine maintenance.
And every single time Sam and his team have impressed me. They show up whe…
- **5/5 · Google Reviews · Lydia Srnka · 2024-10-14**: Seriously this is the best HVAC company. Easy to contact and they really come out and help you whenever you have an issue. So reliable and thorough! I wouldn’t use anybody else.
- **5/5 · Google Reviews · L. Dean · 2024-08-14**: Sami and his team are outstanding. They're knowledgeable, trustworthy, and have a work ethic rarely seen these days. I won't let anyone else work on my home's
heating/cooling/plumbing ~ and trust the guys in my home, with my pets, even if I'm not there. 5 stars for Sami and his crew!

---

Data freshness: last scanned 2026-08-24T07:13:32.631Z.
Cite as: Sam's HVAC — Tavlee (https://tavlee.com/contractor/sam-s-hvac-worcester)
Source: https://tavlee.com/contractor/sam-s-hvac-worcester