---
title: "Santella Electric"
description: "Santella Electric describes itself as an owner-operated electrical service and repair company serving Fairfield County, CT, with over 55 years in its local"
doc_version: "2026-10-15"
last_updated: "2026-10-15"
---

# Santella Electric

**Trade:** Electrical · **Address:** 4 Cross St, New Canaan, CT 06840 · **Phone:** (203) 966-9595 · **Website:** https://santellaelectricinc.com/ · **Languages:** English

**Rating: 4.0/5** (medium confidence) — from 165 reviews across 7 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 20 reviews, 0 negative.

## The honest read

Santella Electric describes itself as an owner-operated electrical service and repair company serving Fairfield County, CT, with over 55 years in its local area. On Google it holds a 4.9-star rating from 278 ratings.

A recent customer said Tony and Sergio called ahead, arrived on time, assessed the scope of the job and went quickly to work. A 2026 customer said Tony quoted a job and came back days later with Sebastian to install exterior lights, a camera, new interior smart switches and a timer switch. A 2026 customer who had lived in New Canaan less than 12 months said they thought Santella had already been at the house three times for different projects.

A 2023 customer with surging in the house said they arrived within the hour, inspected the panel in the basement, found the cause came from the street and got on the phone with Eversource. A 2023 customer said they sent someone out within an hour on a weekend during an outage, made a temporary fix, and came back two days later to install the part. A 2025 customer said Tony and Sebastian corrected every problem in a 100 year-old home over two long days and cleaned up the site.

A recent customer called the work a bit pricey but not out of line, and said they cleaned up after the job. A recent customer praised Diana for prompt scheduling.

A 2024 customer said the company recommended replacing an entire light fixture for hundreds of dollars when only the bulb needed changing, tried to charge hundreds of dollars for the troubleshooting visit, and sent the bill to a debt collector before agreeing to waive the fee.

**Strengths:**
- Emergency response — a 2023 customer said they arrived within the hour
- Prompt scheduling — a recent customer praised Diana for prompt scheduling
- A clean work site — a recent customer said they cleaned up after work

**Concerns:**
- A disputed fee — a 2024 customer said a troubleshooting bill went to collections
- Higher prices — a recent customer called the work a bit pricey

**Where sources disagree:**
- The company's website gives both over 55 years in its local area and 69 years in business

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as an owner-operated electrical service and repair company serving Fairfield County, CT, with over 55 years in its local area _(confidence: medium)_
  - [Official Website](https://santellaelectricinc.com) — “About (self-reported, verbatim): Santella Electric is an electrical service and repair company servicing Fairfield County, CT. We have over …”
- 4.9-star Google rating from 278 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Santella%20Electric&query_place_id=ChIJSRF75wynwokRCXjIM16-lPk) — “Google: 4.9★ from 278 ratings”
- A recent customer said Tony and Sergio called ahead, arrived on time and went quickly to work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aNGFVMVhZbk13VlRoSWEwcHlMV2cwY0d4S2JVRRAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOmZ4aU1XYnMwVThIa0pyLWg0cGxKbUE%7C%7C?hl=en-US) — “5★ Tony and Sergio called ahead and arrived as planned and on time.  They assessed the scope of the job and went quickly to work. All work w…”
- A 2026 customer described an install of exterior lights, a camera, interior smart switches and a timer switch _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CNE9EUktSRzV6WjFSM2NGb3pkbnBzUXpSNVkzYxAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOnB4ODRKRG5zZ1R3cFozdnpsQzR5Y3c%7C%7C?hl=en-US) — “5★ EXCELLENT electricians!   I just had SANTELLA Electric come install exterior lights , camera , new interior smart switches , and a new ti…”
- A 2023 customer said they arrived within the hour for an emergency call about surging and traced the cause to the street _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSbmRxaXh3RRAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CIHM0ogKEICAgICRndqixwE%7C%7C?hl=en-US) — “5★ Was experiencing surging in my home. Called for an emergency appt and they arrived within the hour. They inspected the panel in basement …”
- A 2023 customer said they came out within an hour during a weekend outage and returned two days later to install the part _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyLXVMZU5nEAE!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CIHM0ogKEICAgIC2-uLeNg%7C%7C?hl=en-US) — “5★ We called them on a weekend during an outage. They called back immediately and sent someone out within an hour. Although they didn't have…”
- A 2025 customer said Tony and Sebastian corrected every problem in a 100 year-old home and cleaned up the site _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201dVZUaEViMFJPVkc5V01YcGtZUzFOTlZSSGJGRRAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOm5uVThEb0ROVG9WMXpkYS1NNVRHbFE%7C%7C?hl=en-US) — “5★ EXCELLENT service from start to finish.  We purchased a 100 year-old home that was difficult to work with at every turn.  Tony and Sebast…”
- A recent customer called the work a bit pricey but not out of line _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201V1Z6ZEZlVE5uYzE5bWFsZDRkbEpyUVVaUFptYxAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOm5WVzdFeTNnc19mald4dlJrQUZPZmc%7C%7C?hl=en-US) — “5★ Know their stuff.  Responded quickly.  Cleaned up after work. Used Tony and Sebastian (who is in training).  A bit pricey but not out of …”
- A recent customer praised Diana for prompt scheduling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0dVJ6UTFhbVpYYTFac1p6Qm5UalZmTjBaelkzYxAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOktuRzQ1amZXa1ZsZzBnTjVfN0ZzY3c%7C%7C?hl=en-US) — “5★ Reasonable prices. Tony's a great electrician.  Punctual, knowledgeable and service with a smile. Stands out year after year. Diana also …”
- A 2024 customer said the company recommended replacing a whole fixture when only the bulb needed changing, then sent a troubleshooting bill to a debt collector before waiving the fee _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3cUotZGZBEAE!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CIHM0ogKEICAgID7qJ-dfA%7C%7C?hl=en-US) — “1★ Very dishonest, disreputable and incompetent.  I called them out to troubleshoot an issue with a light fixture.  They recommended replaci…”
- Specializes in Electrical _(confidence: high)_
  - [Official Website](https://santellaelectricinc.com) — “About (self-reported, verbatim): Santella Electric is an electrical service and repair company servicing Fairfield County, CT. We have over …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CNE9EUktSRzV6WjFSM2NGb3pkbnBzUXpSNVkzYxAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CAIQACodChtycF9oOnB4ODRKRG5zZ1R3cFozdnpsQzR5Y3c%7C%7C?hl=en-US) — “5★ EXCELLENT electricians!   I just had SANTELLA Electric come install exterior lights , camera , new interior smart switches , and a new ti…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSbmRxaXh3RRAB!2m1!1s0x0:0xf994be5e33c87809!3m1!1s2@1:CIHM0ogKEICAgICRndqixwE%7C%7C?hl=en-US) — “5★ Was experiencing surging in my home. Called for an emergency appt and they arrived within the hour. They inspected the panel in basement …”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Procore Construction Network](https://network.procore.com/p/santella-electric-co-inc-new-canaan): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Santella%20Electric&query_place_id=ChIJSRF75wynwokRCXjIM16-lPk): 4.9★ from 278 ratings
- [Official Website](https://santellaelectricinc.com): 69 yrs in business · Self-reported profile and service details
- [Local News](https://newcanaanite.com/peter-michael-santella-87-2695716): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ct/new-canaan/profile/electrician/santella-electric-co-inc-0111-31000536): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Santella%20Electric&query_place_id=ChIJSRF75wynwokRCXjIM16-lPk): Listed on this source
- [Reddit](https://www.reddit.com/r/SimplePlanes/comments/o4o106/ryclias_first_fighter_plane_the_la_santella_ca1/): 0 community mentions discussing this business

## Recent reviews

- **5/5 · Google Reviews · Robert Tauber · 2026-09-29**: Very professional , timely , clean , respectful and affordable.  Highly recommend and will use for all my electrical needs.
- **5/5 · Google Reviews · Natalie Kortman · 2026-09-17**: Tony is a skilled electrician with great communication and just a really nice person.
- **5/5 · Google Reviews · Jeanne · 2026-09-04**: Always dependable. Thorough job. Highly recommend.
- **5/5 · Google Reviews · Peter Colahan · 2026-08-14**: Tony and Carlos were very professional
- **5/5 · Google Reviews · Steve3 · 2026-07-31**: Tony arrived right on time; got right onto the job and 'let there be light."   All was well.  he's is the best.
- **5/5 · Google Reviews · Courtney deKanter · 2026-07-29**: Great service!
- **5/5 · Google Reviews · Ricardo Bigi · 2026-07-28**: Attentive crew and detail oriented
- **5/5 · Google Reviews · Ken Savoca · 2026-07-27**: Fast efficient and a pleasure to work with—Tony is great
- **5/5 · Google Reviews · jack pace · 2026-07-16**: Great company. Service and response time excellent. George is a great electrician.
- **5/5 · Google Reviews · susan ravitz · 2026-07-15**: We love the guys who work for Santella!  The guys were so neat and professional.  So impressive

---

Data freshness: last scanned 2026-10-13T09:04:06.898Z.
Cite as: Santella Electric — Tavlee (https://tavlee.com/contractor/santella-electric-new-canaan)
Source: https://tavlee.com/contractor/santella-electric-new-canaan

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