# Scavone Plumbing & Heating

**Trade:** Plumbing · **Phone:** (508) 756-1318 · **Website:** https://www.scavoneplumbingandheatingllc.com/ · **Languages:** English

**Rating: 4.4/5** (medium confidence) — from 53 reviews across 5 sources.
92% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Scavone Plumbing & Heating is Frank Scavone's Worcester-area plumbing and heating operation, and the story splits in two depending on the kind of call. For emergencies — a burst pipe, a furnace out on New Year's Day, a sewer backup — reviewers describe him showing up within an hour, even on holidays and weekends. His Massachusetts plumbing license is active with the state registry.

The track record runs to 53 reviews from 2021 through 2026 across five sources, describing a plumber who answers the phone personally and explains the work before doing it. In a January 2026 review, a furnace stopped working on New Year's Day and Frank answered the call and fixed it within an hour. In a March 2022 review, a customer described a ceiling collapse from a hidden water leak two weeks after closing on their first home, and Frank came first thing the next morning to trace and fix it. His scope covers routine repairs through larger jobs — new boilers and water heaters, whole-house water filtration, and fixture installs like a half-bath with a macerator toilet system — and one 2023 review specifically credited him with walking through Mass Save rebate options during a system replacement.

A recurring complaint, though less common than the praise, is missed non-emergency appointments. In a June 2023 review, a customer said Frank never showed for a scheduled furnace estimate and never called to explain. In a February 2022 review, another described two missed appointments with no contact. A May 2023 review went further, describing ongoing unresponsiveness after a repair and alleging that a negative review the customer had posted on Facebook was deleted — their Google review, they noted, could not be. One 2023 reviewer described the pattern plainly: non-emergency scheduling can take longer than promised, though they said Frank does eventually follow through.

For an emergency — a leak, a dead furnace, a sewer backup — Scavone has a long, well-documented history of fast, knowledgeable response. For a scheduled, non-urgent job like an estimate or a planned installation, it's worth confirming the appointment close to the date given the handful of no-show complaints in the written record.

**Strengths:**
- Fast emergency response — often on-site within an hour, nights and holidays
- Walks through options — explains costs and rebate programs before work starts
- Broad scope — water heaters, boilers, filtration and bathroom fixture work
- Verified license — active Massachusetts plumbing license

**Concerns:**
- Missed appointments — several reviews cite no-shows for non-emergency scheduling
- Review deletion claim — one customer alleged a negative Facebook review was removed

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumbing license verified active with the state registry _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 31351-PL-J registry-verified active — registry holder of record: Francis Scavone”
- In a January 2026 review, answered a New Year's Day furnace emergency and fixed it within an hour _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210S2NWTjROalZmV1ZnMFdIRkpRVE4yTW5wNExVRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CAIQACodChtycF9oOmtKcVN4NjVfWVg0WHFJQTN2Mnp4LUE%7C%7C?hl=en) — “5★ Frank does Fantastic work!! Our furnace broke on New Years Day and no one seemed to answer for an emergency.  Frank answered and he was a…”
- In a March 2022 review, traced and fixed a hidden ceiling water leak the morning after being called _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXeWRLb1J3EAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIDWydKoRw%7C%7C?hl=en) — “5★ Just 2 weeks after we closed on our first home, we had part of our ceiling collapse due to a water leak and we couldn’t tell where it was…”
- In a 2023 review, walked a customer through Mass Save rebate options during a boiler and water heater replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodFB5QURnEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIChtPyADg%7C%7C?hl=en) — “4★ Frank and his team did great work, our new boiler and hot water heater was beautifully installed and their team was so polite/neat. Frank…”
- Scope includes boiler and water heater installs, whole-house water filtration, and bathroom fixture installs including a macerator toilet system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNva1pyeVZBEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgMCokZryVA%7C%7C?hl=en) — “5★ We used Frankie when finishing our basement and needed a half bath installed. He handled everything—from the pedestal sink to the toilet …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsaHJpX0pREAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIClhri_JQ%7C%7C?hl=en) — “5★ We were recommended to Scavone plumbing by our realtor.  We had an issue with our shower and he was very responsive and did a great job. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodFB5QURnEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIChtPyADg%7C%7C?hl=en) — “4★ Frank and his team did great work, our new boiler and hot water heater was beautifully installed and their team was so polite/neat. Frank…”
- In a June 2023 review, a customer described a no-show for a scheduled furnace estimate with no follow-up call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKNXZmbV9BRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgICJ5vfm_AE%7C%7C?hl=en) — “1★ I had an appointment for an estimate to replace my furnace and they never showed up, no call saying there was an issue, no call after the…”
- In a February 2022 review, a customer described two missed appointments with no contact _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbXJMV2tBRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgICWmrLWkAE%7C%7C?hl=en) — “1★ Frank was unresponsive and did not show up or get in contact for our scheduled day twice.  Do not recommend.”
- In a May 2023 review, a customer alleged a negative Facebook review of the business had been deleted, and described ongoing unresponsiveness _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4dHJQMXpnRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgICxtrP1zgE%7C%7C?hl=en) — “1★ He deleted my review on Facebook but fortunately you can’t delete them from google. Unresponsive with more excuses than any other contrac…”
- Water heater and boiler repair and installation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5VmNUSnJVbVYyWW5nemFWQmlZM2d6VUhOVWVsRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CAIQACodChtycF9oOl9VcTJrUmV2YngzaVBiY3gzUHNUelE%7C%7C?hl=en) — “5★ very courteous and professional on October 3 I gave them a call around 11 AM. They were at my house at 12:15. They put in a brand new wat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodFB5QURnEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIChtPyADg%7C%7C?hl=en) — “4★ Frank and his team did great work, our new boiler and hot water heater was beautifully installed and their team was so polite/neat. Frank…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlbC02NkJBEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIDel-66BA%7C%7C?hl=en) — “5★ If you are looking for someone who has really great technical skills and even better customer service, you are at the right place, Frank …”
- Emergency plumbing and heating repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210S2NWTjROalZmV1ZnMFdIRkpRVE4yTW5wNExVRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CAIQACodChtycF9oOmtKcVN4NjVfWVg0WHFJQTN2Mnp4LUE%7C%7C?hl=en) — “5★ Frank does Fantastic work!! Our furnace broke on New Years Day and no one seemed to answer for an emergency.  Frank answered and he was a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXeWRLb1J3EAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIDWydKoRw%7C%7C?hl=en) — “5★ Just 2 weeks after we closed on our first home, we had part of our ceiling collapse due to a water leak and we couldn’t tell where it was…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXNXR6bnR3RRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIDW5tzntwE%7C%7C?hl=en) — “5★ I experienced a sewer backup. I contacted Scavone plumbing and Frank was there within 24 hours. He explained to me what the problem was a…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNva1pyeVZBEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgMCokZryVA%7C%7C?hl=en) — “5★ We used Frankie when finishing our basement and needed a half bath installed. He handled everything—from the pedestal sink to the toilet …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXNXR6bnR3RRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIDW5tzntwE%7C%7C?hl=en) — “5★ I experienced a sewer backup. I contacted Scavone plumbing and Frank was there within 24 hours. He explained to me what the problem was a…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 31351-PL-J registry-verified active — registry holder of record: Francis Scavone”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210S2NWTjROalZmV1ZnMFdIRkpRVE4yTW5wNExVRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CAIQACodChtycF9oOmtKcVN4NjVfWVg0WHFJQTN2Mnp4LUE%7C%7C?hl=en) — “5★ Frank does Fantastic work!! Our furnace broke on New Years Day and no one seemed to answer for an emergency.  Frank answered and he was a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNodkxxQ19RRRAB!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIChvLqC_QE%7C%7C?hl=en) — “5★ Our heater broke the first night of the cold snap! We got a hold of Frank, and he came right over. And when our system came in, he was on…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodFB5QURnEAE!2m1!1s0x0:0xce5a8ce2db7c761!3m1!1s2@1:CIHM0ogKEICAgIChtPyADg%7C%7C?hl=en) — “4★ Frank and his team did great work, our new boiler and hot water heater was beautifully installed and their team was so polite/neat. Frank…”

## License

Status: **active** (#31351-PL-J, plumber) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Scavone%20Plumbing%20%26%20Heating&query_place_id=ChIJt-cTFA8E5IkRYce3Lc6o5Qw): 4.4★ from 114 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Scavone%20Plumbing%20%26%20Heating&query_place_id=ChIJt-cTFA8E5IkRYce3Lc6o5Qw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/plumber/scavone-plumbing-heating-0261-277917): Listed on this source
- [Yelp](https://www.yelp.com/biz/scavone-plumbing-and-heating-worcester-5): Listed on this source
- [Procore Construction Network](https://network.procore.com/p/scavone-plumbing-llc-shrewsbury): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Dat Tran · 2026-04-02**: Super reliable and easy to work with. Scavone Plumbing LLC showed up on time and did quality work. I’ll definitely call them again!
- **5/5 · Google Reviews · Bill Austin · 2026-02-14**: Our Family owns a few buildings, wife and I run them. Frank always bails us out when things go bad, also sets up new bathrooms and kitchens when we remodel. We have on demand systems, individual boilers, gas and electric water heaters and lots of old pipes. he fixes/replaces them all. Very knowledge…
- **5/5 · Google Reviews · Matt Santurri · 2026-01-31**: Frankie and his squad were absolutely top notch in helping getting a real estate transaction closed out. We needed emergency work done and he squeezed us in immediately, with a great price and excellent work. The guys came out right away in the freezing cold and were able to open the permit, do the …
- **5/5 · Google Reviews · Logan Curtis · 2026-01-06**: Frank does Fantastic work!! Our furnace broke on New Years Day and no one seemed to answer for an emergency.  Frank answered and he was at our house within an hour and fixed the issue. I couldn’t be more happy with this outstanding work and will be recommending him to everyone I know.
- **5/5 · Google Reviews · Jing M · 2025-12-10**: Frank is amazing! He’s very talented and patience! He took his time doing quality work and did the work right. I will definitely hire him again!
- **5/5 · Google Reviews · matthew field · 2025-10-29**: Frankie came out and on a weekend with in a few hours of calling to help with our shower drain. We are beyond thankful for him and will use him on future projects! Best plumber out there
- **5/5 · Google Reviews · Tony Smith · 2025-10-07**: I called Scavone plumbing a few weeks for a quote on a new heating system . I was extremely impressed with how Frankie explain to me and my wife the necessary steps he would take for his team to install. After He left i knew we had found our new company to work with . Mr Scavone shook my had like a …
- **5/5 · Google Reviews · patrick vaccaro · 2025-10-03**: very courteous and professional on October 3 I gave them a call around 11 AM. They were at my house at 12:15. They put in a brand new water heater. Remove the old one cleaned up the area within two hours outstanding
- **5/5 · Google Reviews · Garrett Reilly · 2025-09-28**: Frankie was very respectful and true to his word. Job was done on time and very clean. I will be using Scavone plumbing for all plumbing needs in the future
- **5/5 · Google Reviews · Mark Douglas · 2025-07-29**: Frank was very responsive when I called because my tenants garbage disposal was not working. He gave me a window that someone would arrive, and they quickly accessed and corrected the problem. His tech also showed my tenant how to resolve the problem themselves, should it happen again. Very happy wi…

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Data freshness: last scanned 2026-08-24T05:39:16.216Z.
Cite as: Scavone Plumbing & Heating — Tavlee (https://tavlee.com/contractor/scavone-plumbing-and-heating)
Source: https://tavlee.com/contractor/scavone-plumbing-and-heating