---
title: "Sebago Lake Pools"
description: "Sebago Lake Pools says it specializes in in-ground fiberglass pool construction, plus openings and closings, ongoing maintenance and repair, including viny"
doc_version: "2026-10-05"
last_updated: "2026-10-05"
---

# Sebago Lake Pools

**Trade:** Pool Cleaning · **Address:** Gorham, ME · **Phone:** (207) 856-7000 · **Website:** https://sebagolakepools.com/ · **Languages:** English

**Rating: 2.7/5** (low confidence) — from 5 reviews across 6 sources.
60% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative.

## The honest read

Sebago Lake Pools says it specializes in in-ground fiberglass pool construction, plus openings and closings, ongoing maintenance and repair, including vinyl liner replacement. Its BBB profile describes a company that sells and installs inground and above ground pools and hot tubs, established and incorporated in Maine in 1992, with Stephen Richard as president. The BBB grades it A+.

A recent customer paid for a pool opening and four weeks of biweekly pool service, said the pool stayed green and unusable the entire time, and said the company refused a partial refund for the last two weeks. A recent customer with pool and pump problems said that because the company was short-handed, no one who knew anything could come out for several weeks.

A recent customer described a pool install that started with earthwork by Dennis and changed from a semi in-ground to a full in-ground pool, and said Chris honored the original upgrade pricing many months later. That customer said the company did the ground work for the pool, a concrete patio and a retaining wall, built a road into the area, and stayed on the price quoted even with some complexities. The customer also said the company does their pool opening and closing.

A 2025 customer said the crew at Sebago Pools stuck with a tough install and got it done. A 2024 customer said Brian showed up late to complete a pool closure and drilled new grommets to better hold the winter cover, because the old ones were broken and falling from the cement.

**Strengths:**
- An in-ground pool install — a recent customer said the quoted price held through complexities
- Honored upgrade pricing — a recent customer said Chris kept the original upgrade price
- New cover grommets — a 2024 customer said Brian drilled them during a closure

**Concerns:**
- A green pool — a recent customer said four weeks of service never cleared it
- A refused refund — a recent customer was denied a partial refund
- A long service wait — a recent customer said no one could come for weeks

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it specializes in in-ground fiberglass pool construction, openings and closings, maintenance and repair _(confidence: medium)_
  - [Official Website](https://sebagolakepools.com) — “About (self-reported, verbatim): We specialize in in-ground fiberglass pool construction, plus openings & closings, ongoing maintenance, and…”
- BBB grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/pool-contractors/sebago-lake-pools-0021-59029) — “Better Business Bureau grade: A+”
- Established and incorporated in Maine in 1992, per its BBB profile _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/pool-contractors/sebago-lake-pools-0021-59029) — “About (Better Business Bureau, self-described): Sebago Lake Pools offers the sale and installation of inground and above ground pools as wel…”
- A recent customer said the pool stayed green through four weeks of paid service and a partial refund was refused _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNelFWOXFUbTFTZVhKWFl6VnJXakJUVlcxVFZGRRAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOjMzQV9qTm1SeXJXYzVrWjBTVW1TVFE%7C%7C?hl=en) — “1★ Paid for pool opening followed by 4 weeks of biweekly pool service starting June 12, 2026 — pool remained green and unusable the entire t…”
- A recent customer said no one who knew anything could come out for several weeks because the company was short-handed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CRVV6aGphVVpDUlZONVpVeDBNQzFsYldScVYwRRAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOnBEUzhjaUZCRVN5ZUx0MC1lbWRqV0E%7C%7C?hl=en) — “1★ We are having problems with our pool
And pump and because they are short handed no one who knows anything can come out for several weeks …”
- A recent customer said the company stayed on the price quoted for an in-ground pool install and honored the original upgrade pricing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ONldscHZiMmhuYWxaWVUyaGhjRXg0ZFZKaFoyYxAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOnN6Wlpvb2hnalZYU2hhcEx4dVJhZ2c%7C%7C?hl=en) — “5★ It's been about 3 years since we first contacted Sebago Lake Pools and signed a contract.  Chris was very forthcoming that it would be a …”
- A 2025 customer said the crew stuck with a tough pool install and got it done _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wVFJFTmhjMlZyWlMxeFp6QktVM04xYUV4RkxXYxAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOmpTRENhc2VrZS1xZzBKU3N1aExFLWc%7C%7C?hl=en) — “5★ My pool was a tough install but the crew at Sebago Pools stuck with it and got it done!  Good communication, and good follow through!  Th…”
- A 2024 customer said Brian completed a pool closure and drilled new grommets for the winter cover _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuaDRteENnEAE!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CIHM0ogKEICAgIDnh4mxCg%7C%7C?hl=en) — “5★ We were told that our scheduled visit would have to be resheduled due to a family emergency, and rescheduled to the middle of the month a…”
- Specializes in Pool Cleaning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNelFWOXFUbTFTZVhKWFl6VnJXakJUVlcxVFZGRRAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOjMzQV9qTm1SeXJXYzVrWjBTVW1TVFE%7C%7C?hl=en) — “1★ Paid for pool opening followed by 4 weeks of biweekly pool service starting June 12, 2026 — pool remained green and unusable the entire t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ONldscHZiMmhuYWxaWVUyaGhjRXg0ZFZKaFoyYxAB!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CAIQACodChtycF9oOnN6Wlpvb2hnalZYU2hhcEx4dVJhZ2c%7C%7C?hl=en) — “5★ It's been about 3 years since we first contacted Sebago Lake Pools and signed a contract.  Chris was very forthcoming that it would be a …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuaDRteENnEAE!2m1!1s0x0:0x7acdcc4356543a35!3m1!1s2@1:CIHM0ogKEICAgIDnh4mxCg%7C%7C?hl=en) — “5★ We were told that our scheduled visit would have to be resheduled due to a family emergency, and rescheduled to the middle of the month a…”
  - [Official Website](https://sebagolakepools.com) — “About (self-reported, verbatim): We specialize in in-ground fiberglass pool construction, plus openings & closings, ongoing maintenance, and…”

## License

ME doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one.

## Sources

- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Sebago%20Lake%20Pools&query_place_id=ChIJ3ziuUJOQskwRNTpUVkPMzXo): Listed on this source
- [Porch](https://pro.porch.com/gorham-me/pool-and-spa-specialists/sebago-lake-pools-26714541/pp): Listed on this source
- [Local News](https://www.poolpad.com/pros/sebago-lake-pools-gorham-me/): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Sebago%20Lake%20Pools&query_place_id=ChIJ3ziuUJOQskwRNTpUVkPMzXo): 3.6★ from 27 ratings
- [Official Website](https://sebagolakepools.com): 30 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/pool-contractors/sebago-lake-pools-0021-59029): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · David Kimball · 2026-08-02**: We are having problems with our pool
And pump and because they are short handed no one who knows anything can come out for several weeks because the one guy still working is booked up installing new pools. The staff is very nice but not helpful. It’s as if the manufacturers of their products need to…
- **1/5 · Google Reviews · Aurore · 2026-07-24**: Paid for pool opening followed by 4 weeks of biweekly pool service starting June 12, 2026 — pool remained green and unusable the entire time. Switched to a new company just this Monday for a fraction of the cost and they resolved the issue in a single visit (see images). In fact, the person that cam…
- **5/5 · Google Reviews · Michael Constantine · 2026-06-04**: It's been about 3 years since we first contacted Sebago Lake Pools and signed a contract.  Chris was very forthcoming that it would be a little bit before starting since we were I recall 7-8 on the install list for that year.  Sept. 23' Dennis came to begin the earthwork which was very exciting.  Al…
- **5/5 · Google Reviews · Bruce · 2025-08-19**: My pool was a tough install but the crew at Sebago Pools stuck with it and got it done!  Good communication, and good follow through!  Thank you!
- **5/5 · Google Reviews · Janice Shannon · 2024-10-10**: We were told that our scheduled visit would have to be resheduled due to a family emergency, and rescheduled to the middle of the month after cleaning the pool and preparing for its closure during the leave dropping part of the season. Brian, who has always done exceptional work, showed up late to c…

---

Data freshness: last scanned 2026-10-04T07:02:15.465Z.
Cite as: Sebago Lake Pools — Tavlee (https://tavlee.com/contractor/sebago-lake-pools-gorham)
Source: https://tavlee.com/contractor/sebago-lake-pools-gorham

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