# Secured Environments LLC **Trade:** Pest Control · **Address:** 2534 Massachusetts Ave, Cambridge, MA 02140, USA · **Phone:** (617) 299-6211 · **Website:** https://www.securedpest.com/ · **Languages:** English **Rating: 1.8/5** (low confidence) — from 2 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. ## The honest read Secured Environments LLC is a Cambridge pest control and wildlife removal company that says it has served the Greater Boston area, the South Shore and Providence, RI for 40 years, and lists a handful of trade credentials on its own site — GREENPRO, Sentricon, QualityPro, an Associate Certified Entomologist affiliation, and Readers'/Community's Choice awards from 2021 through 2025. The two written reviews on file, though, are both strongly negative. A recent review described a bed bug treatment where the technician arrived two hours late, sprayed for only six minutes, and skipped the inspection step the company's own website lists as part of its process — bite-detecting interceptors placed under the bed showed only some spots had actually been treated, and several baseboards were never sprayed at all. In a 2025 review, a condo association described a disorganized experience trying to get a straight answer about organic pest-control options, saying staff gave contradictory answers and became defensive when the contradiction was raised, and it ultimately took its business elsewhere. There's no positive account on file to weigh against these. The sample is small — just two reviews — but both describe specific, concrete problems rather than vague dissatisfaction. Anyone considering this company should ask directly how an inspection and treatment will be documented before work begins. Given the record so far, it's hard to recommend this business without seeing more evidence that what these two reviews describe isn't typical. **Concerns:** - Incomplete treatment — inspection and spraying steps skipped - Disorganized communication — contradictory answers from staff **Where sources disagree:** - The company's own website lists 'Inspect' as the second step of its process, but a 2026 review said no inspection was performed at all. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2026 review described a bed bug treatment that skipped the inspection step and left large parts of the bed and several baseboards unsprayed, based on interceptor coloring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGZk0wbzFOVTlrZDB0dWVucHZhalo1YWpSVmEzYxAB!2m1!1s0x0:0x7f2b7991621a1e84!3m1!1s2@1:CAIQACodChtycF9oOlFfM0o1NU9kd0tuenpvajZ5ajRVa3c%7C%7C?hl=en) — “1★ Absolutely atrocious. They came two hours late, and refused to walk me through what they were going to do in my home, where and what they…” - A 2025 review described a disorganized, contradictory experience with staff and management when trying to get information about organic pest-control options _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WTlpreFFNMVI2Y0hOZlJuTm9XVlJ0Tnpsb04yYxAB!2m1!1s0x0:0x7f2b7991621a1e84!3m1!1s2@1:CAIQACodChtycF9oOnVNZkxQM1R6cHNfRnNoWVRtNzloN2c%7C%7C?hl=en) — “1★ YUCK. These folks were hired by our condo’s management office and it seems to be a disfuncional business and a toxic work environment: o…” - The company describes itself as locally owned and says it has been in business for 40 years, serving Greater Boston, the South Shore, and Providence, RI _(confidence: medium)_ - [Official Website](https://www.securedpest.com) — “Secured Environments LLC is a locally owned pest control and wildlife removal company serving commercial and residential clients across the …” - [Official Website](https://www.securedpest.com) — “Ownership (self-reported): Locally owned and operated small business” - [Official Website](https://www.securedpest.com) — “Self-reported 40 years in business” - The company's website lists GREENPRO, Sentricon, QualityPro, and Associate Certified Entomologist credentials, plus New England Pest Management Association membership _(confidence: medium)_ - [Official Website](https://www.securedpest.com) — “Stated certification/affiliation: GREENPRO Certified Pest Management” - [Official Website](https://www.securedpest.com) — “Stated certification/affiliation: Sentricon Certified Specialist” - [Official Website](https://www.securedpest.com) — “Stated certification/affiliation: QualityPro Accredited” - [Official Website](https://www.securedpest.com) — “Stated certification/affiliation: Associate Certified Entomologist” - [Official Website](https://www.securedpest.com) — “Stated certification/affiliation: New England Pest Management Association member” - Listed as a member of the Cambridge Chamber of Commerce _(confidence: medium)_ - [Local Chambers of Commerce](https://web.merrimackvalleychamber.com/Pest-Control-Services/Secured-Environments-LLC-12682) — “Listed as a member of the Cambridge Chamber of Commerce” - Specializes in Pest Control _(confidence: medium)_ - [Official Website](https://www.securedpest.com) — “Secured Environments LLC is a locally owned pest control and wildlife removal company serving commercial and residential clients across the …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGZk0wbzFOVTlrZDB0dWVucHZhalo1YWpSVmEzYxAB!2m1!1s0x0:0x7f2b7991621a1e84!3m1!1s2@1:CAIQACodChtycF9oOlFfM0o1NU9kd0tuenpvajZ5ajRVa3c%7C%7C?hl=en) — “1★ Absolutely atrocious. They came two hours late, and refused to walk me through what they were going to do in my home, where and what they…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Secured%20Environments%20LLC&query_place_id=ChIJ_acqMfh344kRhB4aYpF5K38): 1.0★ from 2 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Secured%20Environments%20LLC&query_place_id=ChIJ_acqMfh344kRhB4aYpF5K38): Listed on this source - [Official Website](https://www.securedpest.com): 40 yrs in business · Self-reported profile and service details - [Local Chambers of Commerce](https://web.merrimackvalleychamber.com/Pest-Control-Services/Secured-Environments-LLC-12682): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Jan Marie O (Jan Marie) · 2026-04-08**: Absolutely atrocious. They came two hours late, and refused to walk me through what they were going to do in my home, where and what they would spray. Spraying for bed bugs took them 6 minutes. Six. I had interceptors on the bed and only some of them turned yellow (from the poison) meaning crucial p… - **1/5 · Google Reviews · José Soto · 2025-07-26**: YUCK. These folks were hired by our condo’s management office and it seems to be a disfuncional business and a toxic work environment: one person says one thing, another says something else, and another gets upset when we mention the contradiction! We just want to know our options regarding "organi… --- Data freshness: last scanned 2026-07-06T18:44:09.126Z. Cite as: Secured Environments LLC — Tavlee (https://tavlee.com/contractor/secured-environments-llc-cambridge) Source: https://tavlee.com/contractor/secured-environments-llc-cambridge