# Secured Environments LLC

**Trade:** Pest Control · **Address:** 20 Corporate Park Dr #150, Pembroke, MA 02359, USA · **Phone:** (781) 923-0400 · **Website:** https://www.securedpest.com/?utm_source=google&utm_medium=gmb_url&utm_campaign=gmb_listing&utm_content=primary · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 63 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
97% of sentiment-scored reviews read net-positive. Last 6 months: 34 reviews, 0 negative.

## The honest read

Secured Environments is a Pembroke pest control company that Greater Boston homeowners call for everything from a stray ant sighting to a serious rodent problem in the yard. What comes through again and again in its Google reviews is how often people name the technician who helped them — Justin, Colby, Doug, Christopher, Emily, Jen — and describe what that person actually did, not just how they came across.

The company's Google page shows 4.9 stars from 113 ratings, and the written reviews back that up: 63 on file since 2023, with 34 in the last six months and none of them negative. When reviewers get specific, a pattern holds — technicians who explain the plan and then follow through. One customer described a backyard rodent problem other pest control companies couldn't handle; Secured Environments installed metal mesh barriers and treated the existing burrows with carbon monoxide to keep animals from reaching a neighboring dumpster. Another described a same-day response to a mouse sighting, with a service team back within hours to set controls. Return customers mention seasonal tick and mosquito work, including one whose heavily wooded property now sees almost no ticks.

Two reviews break from that pattern. In 2023, a customer alleged an employee entered a home beyond the visual inspection they'd authorized, blocking a door with his foot to place traps and poison against their wishes — a serious claim worth asking about directly, even though it's the only one like it on file. A 2025 review described a more ordinary problem: a promised callback that never came and a coordinated appointment through a real estate agent that fell through.

For routine seasonal pest work — mice, ticks, ants, an occasional wasp emergency — the reviews consistently describe technicians who show up, explain what they're doing, and follow up afterward. Given the 2023 incident, it's worth confirming upfront who will be entering the property and what they're authorized to do while there.

**Strengths:**
- Rodent exclusion — mesh barriers and CO treatment for stubborn backyard burrows
- Same-day response — dispatched a team within hours of a mouse sighting
- Tick control — one property's population is now nearly gone
- Named technicians — praised for explaining the plan and following through
- Strong Google record — 4.9★ across 113 ratings

**Concerns:**
- Privacy complaint — a 2023 reviewer said entry exceeded authorized scope
- Scheduling mix-ups — a 2025 reviewer cited a missed callback and mismatched appointments

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2026 review describes Secured Environments dispatching a service team back within hours of a mouse sighting to set pest management controls. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkUlNUZGFUSEYxUW05WFptbEVZV1V4WTBwVlFVRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOldRSTdaTHF1Qm9XZmlEYWUxY0pVQUE%7C%7C?hl=en) — “5★ We called Colby about a possible mouse sighting and Colby responded promptly to inspect the area.  We appreciated Colby's professionalism…”
- A 2025 review describes the company installing metal mesh barriers and treating existing rodent burrows with carbon monoxide for a backyard problem other pest control companies couldn't handle. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MFZVRkJTMVpGYVV0V1lscEVUbDlzT0dwbU4wRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOmw0VUFBS1ZFaUtWYlpETl9sOGpmN0E%7C%7C?hl=en) — “5★ We had a serious rodent issue in our backyard a few months ago that regular pest control companies couldn’t properly handle. Our yard had…”
- A 2026 reviewer on a heavily wooded property says the tick population is now almost nonexistent since starting seasonal tick and mosquito service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMlFuZ3pVbVZUYlhGUldTMWphRFJQWkdwb1dYYxAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOnh2QngzUmVTbXFRWS1jaDRPZGpoWXc%7C%7C?hl=en) — “5★ We been using Secured Environments for years to handle mosquito and Tick control. Since we started the service we haven't had any issues …”
- Multiple reviews name specific technicians and describe them explaining the treatment plan and following through, including one who talked through a spring mouse-control plan. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkUlNUZGFUSEYxUW05WFptbEVZV1V4WTBwVlFVRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOldRSTdaTHF1Qm9XZmlEYWUxY0pVQUE%7C%7C?hl=en) — “5★ We called Colby about a possible mouse sighting and Colby responded promptly to inspect the area.  We appreciated Colby's professionalism…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0emIwMXJNelpyZG05c1MyWlRWREp2ZFZFMlVVRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOktzb01rMzZrdm9sS2ZTVDJvdVE2UUE%7C%7C?hl=en) — “5★ Jen is thorough and knowledgeable.  She explained where she thought the mice may be getting and in and we talked about a plan for the spr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NeU5VMWpPREZaVjFwMFpsWkNWVkJSYkdkVWVYYxAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOmMyNU1jODFZV1p0ZlZCVVBRbGdUeXc%7C%7C?hl=en) — “5★ Secured has been the most effective pest company that we have engaged. Doug stops by on schedule consistently and always is very thorough…”
- The company's Google page shows 4.9 stars from 113 ratings. _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7668511766684324651&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 113 ratings”
- A 2023 review alleges an employee entered a home beyond the visual inspection the customer authorized, blocking a door with his foot to place traps and poison against the customer's wishes. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoeGZiZHlnRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CIHM0ogKEICAgIChxfbdygE%7C%7C?hl=en) — “1★ "Total breach of privacy."
An employee (AF) entered my home without permission and ignored my direct instructions. I told him—on camera a…”
- A 2025 review describes a scheduling breakdown — a promised callback never came and a coordinated appointment through a real estate agent never happened. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4MWVHRlJWMnh5V1Zrd0xVWnJkRlJpYkUxelVXYxAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOkx1eGFRV2xyWVkwLUZrdFRibE1zUWc%7C%7C?hl=en) — “2★ Try to set up an appointment to eliminate Roaches. Set up an account, ask some questions account rep could not answer was promised a call…”
- Rodent and mice exclusion using mesh barriers and burrow treatment. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MFZVRkJTMVpGYVV0V1lscEVUbDlzT0dwbU4wRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOmw0VUFBS1ZFaUtWYlpETl9sOGpmN0E%7C%7C?hl=en) — “5★ We had a serious rodent issue in our backyard a few months ago that regular pest control companies couldn’t properly handle. Our yard had…”
- Seasonal tick and mosquito control. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMlFuZ3pVbVZUYlhGUldTMWphRFJQWkdwb1dYYxAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOnh2QngzUmVTbXFRWS1jaDRPZGpoWXc%7C%7C?hl=en) — “5★ We been using Secured Environments for years to handle mosquito and Tick control. Since we started the service we haven't had any issues …”
- Yearly termite inspection. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwWVNYaElOMVkyUlVSMldFaDNRelUwVTNod1JsRRAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOlpYSXhIN1Y2RUR2WEh3QzU0U3hwRlE%7C%7C?hl=en) — “5★ Comes yearly to check for termites.
I had damage before I hired Secured Environments and the yearly service gives me peace of mind.”
- Roach treatment for ongoing building infestations. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmajQ3SkFnEAE!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CIHM0ogKEICAgICfj47JAg%7C%7C?hl=en) — “5★ Colby has come to my house a few times now every other week. I have a pretty bad roach infestation over years of not addressing it. I've …”
- Same-day wasp and yellowjacket removal. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaOUxEdEx3EAE!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CIHM0ogKEICAgIDZ9LDtLw%7C%7C?hl=en) — “5★ I had an emergency issue with yellowjackets. They were able to come out that same day. The technician was professional and very knowledge…”
- Specializes in Pest Control _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7668511766684324651&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 113 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGTFIydzFSa3d0ZFhocWJEZEdlRnBJYVhwUldXYxAB!2m1!1s0x0:0x6a6c06d2811f532b!3m1!1s2@1:CAIQACodChtycF9oOjFLR2w1RkwtdXhqbDdGeFpIaXpRWWc%7C%7C?hl=en) — “5★ They’re amazing what they do they take care of what you need and get rid of the rats and rice and make sure that the rodents don’t come b…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Secured%20Environments%20LLC&query_place_id=ChIJq6qu1xmn5IkRK1MfgdIGbGo): 4.9★ from 113 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Secured%20Environments%20LLC&query_place_id=ChIJq6qu1xmn5IkRK1MfgdIGbGo): Listed on this source
- [Official Website](https://www.securedpest.com): Self-reported profile and service details
- [Local Chambers of Commerce](https://web.merrimackvalleychamber.com/Pest-Control-Services/Secured-Environments-LLC-12682): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Joe Keene · 2026-07-01**: Above and beyond expectations. Service with a smile.
- **5/5 · Google Reviews · Kevin Morris · 2026-06-18**: Roberto was professional and had a great attitude and knew what he was doing.  Problem solved!
- **5/5 · Google Reviews · Larry Kim · 2026-06-17**: Emily is a totally badass exterminator!!
- **5/5 · Google Reviews · Mary Desmond · 2026-06-16**: Comes yearly to check for termites.
I had damage before I hired Secured Environments and the yearly service gives me peace of mind.
- **5/5 · Google Reviews · Daniel Pérez Lacera · 2026-06-15**: Excellent service, care and detail inspection.
- **5/5 · Google Reviews · Patty Mitchell · 2026-06-12**: Brendan was excellent! Very knowledgeable and personable. Would highly recommend!
- **5/5 · Google Reviews · Judy C · 2026-06-10**: Secured Environments did a great job at my house. I recommend Justin in particular. He is extremely knowledgeable, professional and takes initiative to solve problems for the homeowner.
- **5/5 · Google Reviews · Dan Ryan · 2026-06-03**: They’re amazing what they do they take care of what you need and get rid of the rats and rice and make sure that the rodents don’t come back. That’s why I give them a five star rating.
- **5/5 · Google Reviews · Mike and Lisa · 2026-06-03**: Justin was awesome, very personable and knowledgeable!
- **5/5 · Google Reviews · John Maccini · 2026-05-27**: Mike has continued to show us a very professional job his dedication to making Sudbury Valley trustees a safe place while protecting the environment is exceptional.

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Data freshness: last scanned 2026-07-06T21:42:32.494Z.
Cite as: Secured Environments LLC — Tavlee (https://tavlee.com/contractor/secured-environments-llc-pembroke)
Source: https://tavlee.com/contractor/secured-environments-llc-pembroke