# Serpa Home Improvement, Inc.

**Trade:** Windows / Siding / Gutters · **Phone:** (774) 285-1821 · **Website:** https://serpahomeimprovement.com/ · **Languages:** English, Portuguese

**Rating: 4.5/5** (high confidence) — from 56 reviews across 8 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Serpa Home Improvement runs the deck-and-roof jobs of Bridgewater and the South Shore — the kind of project where a homeowner wants the crew gone in two weeks, not two months. The company says it has been family-run since 2005, working out of Bridgewater and covering nearby towns like West Bridgewater, Raynham, Halifax, Abington, Weymouth and Quincy, and it is bilingual in English and Portuguese.

The thing that shows up again and again across 53 Google ratings averaging 4.9 is speed without a mess: reviewers describe roof and deck replacements finished in about two weeks, crews that showed up even in 17-degree cold or peak summer heat, and cleanup that left no trace of the job. Owner Ronaldo Serpa is named directly in most of these — customers say he answers his own phone, walks through the plan before starting, and sticks close to the original quote even when a job runs into surprises. That pattern runs from a 2023 roof-and-plywood job after storm damage through 2026 estimates, and it repeats on Angi and HomeAdvisor, where the company also sits at 4.9 from 87 ratings.

Its BBB profile carries an A+ rating with accredited status, and a few reviews show the crew stretching past roofing and siding into bigger scopes — a full exterior remodel, a Milton addition that took a house from two and a half stories to three, and one homeowner's countertop and tile-backsplash save.

It is not spotless: in a 2025 review, one customer reported that a crew knocked out an apartment building's internet wiring more than once during a roofing job and left old roofing material on the street. That is the one substantive complaint on file against a long run of praise, and the company's Massachusetts home improvement contractor registration (167270) is active with the state.

Serva is a solid call for exterior work — roofing, siding, decks and window or door replacement — especially for a homeowner who wants a fixed timeline and a crew that cleans up daily. Before booking on a job near shared utility lines, ask how those will be protected, and confirm cleanup and disposal plans for old materials.

**Strengths:**
- Fast turnaround — decks and roofs often finished within two weeks
- Responsive owner — Ronaldo Serpa personally engaged, answers calls directly
- A+ BBB rating — accredited business status
- Verified MA license — home improvement registration active with the state

**Concerns:**
- Utility line damage — a 2025 review cited repeated internet wiring cuts and debris left behind

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Registered under Massachusetts home improvement contractor license 167270, verified active with the state registry _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 167270 registry-verified active — registry holder of record: SERPA HOME IMPROVEMENT INC.”
- Family-owned and bilingual (English/Portuguese), based in Bridgewater and operating since 2005 _(confidence: medium)_
  - [Official Website](https://serpahomeimprovement.com) — “Serpa Home Improvement is a family-owned, bilingual (English/Portuguese) roofing, siding, gutter, window, deck, and exterior remodeling cont…”
  - [Official Website](https://serpahomeimprovement.com) — “Company history (self-reported): Family-owned business operating since 2005.”
  - [Official Website](https://serpahomeimprovement.com) — “Stated ownership (self-reported): Family-owned”
  - [Official Website](https://serpahomeimprovement.com) — “Self-reported 21 years in business”
- Stated service area covers Bridgewater, West Bridgewater, East Bridgewater, Raynham, Halifax, Abington, Weymouth and Quincy _(confidence: medium)_
  - [Official Website](https://serpahomeimprovement.com) — “Stated service area (self-reported): Bridgewater, West Bridgewater, East Bridgewater, Raynham, Halifax, Abington, Weymouth, Quincy”
- Deck and roof replacements repeatedly praised for finishing in about two weeks with thorough cleanup _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psTFUxaEJNMmRXUzNGR2QyTXdOMnRXYm01eVZVRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOjlLU1hBM2dWS3FGd2MwN2tWbm5yVUE%7C%7C?hl=en) — “5★ Ronaldo and his team did a great job on our deck replacement. It was a lot of work but they got the job done in 2 weeks which was amazing…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0MFJGOXJWWGRKZVdaSldsaEZXRmxqTWw5dlpHYxAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOkt0RF9rVXdJeWZJWlhFWFljMl9vZGc%7C%7C?hl=en) — “5★ Our deck was the original deck on our house that we bought and it was in bad shape and needed to be replaced. Safety was becoming an issu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybktLWThBRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDrnKKY8AE%7C%7C?hl=en) — “5★ Ronaldo Serpa is easy to communicate with,  thorough and flexible. He listened to all our concerns and he and his team handled everything…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMcmFXQWJnEAE!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDLraWAbg%7C%7C?hl=en) — “5★ received estimate (one of 4) for new roof for house and shed.
very comparable price with the others for equivalent materails.

was able t…”
- A+ rated and accredited with the Better Business Bureau _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/bridgewater/profile/general-contractor/serpa-home-improvement-inc-0021-136081) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bridgewater/profile/general-contractor/serpa-home-improvement-inc-0021-136081) — “Better Business Bureau: accredited / certified / member”
- Owner Ronaldo Serpa is repeatedly credited with being personally responsive and answering calls directly _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6NEpIY0VnEAE!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDz4JHcEg%7C%7C?hl=en) — “5★ I had 2 jobs done by Serpa. They were done in a professional manner. The price was fair. Mr. Serpa answers his phone. That is a big plus …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINTVIejdRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgICH55Hz7QE%7C%7C?hl=en) — “5★ Ronaldo responded immediately at my request for a quote to reside my house with James Hardie siding. He met me the next day and I had a v…”
- A 2025 Google review described a crew repeatedly damaging an apartment building's internet wiring and leaving old roofing material on the street _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OSmNrbEZTSEJVVVRCNE5rZERiWEZ4VmtSUmNFRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOnNJcklFSHBUUTB4NkdDbXFxVkRRcEE%7C%7C?hl=en) — “1★ Horrible labor they knocked out the internet wires multiple times on my apartment building which is causing the Internet provider to come…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINTVIejdRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgICH55Hz7QE%7C%7C?hl=en) — “5★ Ronaldo responded immediately at my request for a quote to reside my house with James Hardie siding. He met me the next day and I had a v…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURieVpmcXlRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDbyZfqyQE%7C%7C?hl=en) — “5★ The 2 associates replaced an exterior corner board on my house. They arrived on time, were professional and knowledgeable. Did an excelle…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqdkx2cHNnRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDjvLvpsgE%7C%7C?hl=en) — “5★ I used the Serpa team to replace rotting wooden trim and rake boards with PVC.  Very pleased with the work they performed and the price w…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bridgewater/profile/general-contractor/serpa-home-improvement-inc-0021-136081) — “Services offered (Better Business Bureau): Deck Building, Decks, Door Installation, Exterior Remodeling, Gutter Installation, Roof Repairs, …”
  - [Official Website](https://serpahomeimprovement.com) — “Serpa Home Improvement is a family-owned, bilingual (English/Portuguese) roofing, siding, gutter, window, deck, and exterior remodeling cont…”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205TloyZDBaR2RsUTJ0MmNqRktSME42YlRnMVJXYxAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOm9NZ2d0ZGdlQ2t2cjFKR0N6bTg1RWc%7C%7C?hl=en) — “4★ Serpa Home Improvement did a wonderful job on replacing my roof.  Quick, professional and reasonably priced.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2d2FQV2R3EAE!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgICvwaPWdw%7C%7C?hl=en) — “5★ Outstanding work !!!
Ronaldo and crew were on time every day even in the freezing 17  degree weather. ( job completed in Dec 2024) Very p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybktLWThBRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDrnKKY8AE%7C%7C?hl=en) — “5★ Ronaldo Serpa is easy to communicate with,  thorough and flexible. He listened to all our concerns and he and his team handled everything…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMcmFXQWJnEAE!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDLraWAbg%7C%7C?hl=en) — “5★ received estimate (one of 4) for new roof for house and shed.
very comparable price with the others for equivalent materails.

was able t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwNXBHTWt3RRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgICp5pGMkwE%7C%7C?hl=en) — “5★ A couple of years ago we had Serpa replace our plywood and put on a new roof (after a tree hit it)- job was great, team is kind, professi…”
- Specializes in Carpentry _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psTFUxaEJNMmRXUzNGR2QyTXdOMnRXYm01eVZVRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOjlLU1hBM2dWS3FGd2MwN2tWbm5yVUE%7C%7C?hl=en) — “5★ Ronaldo and his team did a great job on our deck replacement. It was a lot of work but they got the job done in 2 weeks which was amazing…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0MFJGOXJWWGRKZVdaSldsaEZXRmxqTWw5dlpHYxAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CAIQACodChtycF9oOkt0RF9rVXdJeWZJWlhFWFljMl9vZGc%7C%7C?hl=en) — “5★ Our deck was the original deck on our house that we bought and it was in bad shape and needed to be replaced. Safety was becoming an issu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUdHRYUTNRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDTttXQ3QE%7C%7C?hl=en) — “5★ Mr. Serpa and his team did an amazing job with our deck replacement. They offered a reasonable and comparable price which included old de…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqdkx2cHNnRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDjvLvpsgE%7C%7C?hl=en) — “5★ I used the Serpa team to replace rotting wooden trim and rake boards with PVC.  Very pleased with the work they performed and the price w…”
- Also offers General Contractor / Remodeling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURONS03MTRRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDN5-714QE%7C%7C?hl=en) — “5★ SERPA HIP LLC review. Exceeded my expectations. I obtained permits and hired SERPA to do framing and roofing and more for my project in M…”
- Also offers Specialty Services _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROZ19PTWdRRRAB!2m1!1s0x0:0xff2efa8e7c8564c4!3m1!1s2@1:CIHM0ogKEICAgIDNg_OMgQE%7C%7C?hl=en) — “5★ Professional
Countertops look great
Even managed to save my tile backsplash”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#167270, hic) — verified against the official MA state registry on 2026-09-06, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.SerpaHomeImprovement.36464260.html): 4.9★ from 87 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/serpa-home-improvements): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Serpa%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJAQB0FeaQ5IkRxGSFfI76Lv8): 4.9★ from 53 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Serpa%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJAQB0FeaQ5IkRxGSFfI76Lv8): Listed on this source
- [Exa](https://www.dandb.com/businessdirectory/serpahomeimprovementinc.-na-na-99663776.html): 0 web mentions across the open web (each linked to its source)
- [Better Business Bureau](https://www.bbb.org/us/ma/bridgewater/profile/general-contractor/serpa-home-improvement-inc-0021-136081): Listed on this source
- [Official Website](https://serpahomeimprovement.com): 21 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/bridgewater/serpa-home-improvement-inc-reviews-1.htm): 4.9★ from 87 ratings

## Recent reviews

- **5/5 · Google Reviews · Arlene Riley · 2026-09-05**: Our experience with Serpa Home Improvement was fantastic from beginning to end.  Ours was a rather small job compared to what we saw them doing with our neighbors, but they still agreed to do it.  They were fast, competent and left absolutely no mess.  We were quoted a reasonable price and they even…
- **5/5 · Google Reviews · Marie Behan · 2026-06-24**: Ronaldo and his team did a great job on our deck replacement. It was a lot of work but they got the job done in 2 weeks which was amazing. It’s so beautiful and it was everything we wanted. Than you Ronaldo for a job well done. I recommend this company.
- **5/5 · Google Reviews · gary behan · 2026-06-19**: Our deck was the original deck on our house that we bought and it was in bad shape and needed to be replaced. Safety was becoming an issue.  Ronaldo and his team were remarkable. We got exactly what we wanted and our new deck is beautiful. The whole project took only 2 weeks to complete.  Ronaldo an…
- **5/5 · Google Reviews · Arkar Winn · 2026-01-11**: I highly recommend contractor Ronaldo Serpa at the highest level. Ron is patient, punctual, and genuinely cares about the homeowner’s happiness and overall satisfaction. He handles difficult situations with professionalism and calm, and his communication style is always succinct, clear, and professi…
- **5/5 · Google Reviews · Jim Ratto · 2025-09-14**: Awesome service !!!
- **5/5 · Google Reviews · Ann Souza · 2025-08-17**: Great job on garage siding. Very professional and hard working. Put in long hours and got the job done fast. Garage looks beautiful.
- **1/5 · Google Reviews · Jon Doe · 2025-07-23**: Horrible labor they knocked out the internet wires multiple times on my apartment building which is causing the Internet provider to come out and fix it again and again cheap labor is what it came down to Not to mention, they left a bunch of the old roofing on the street and didn't even clean it up
- **4/5 · Google Reviews · Janice Austin · 2025-07-10**: Serpa Home Improvement did a wonderful job on replacing my roof.  Quick, professional and reasonably priced.
- **5/5 · Google Reviews · Todd Barclay · 2024-12-11**: Outstanding work !!!
Ronaldo and crew were on time every day even in the freezing 17  degree weather. ( job completed in Dec 2024) Very professional and answered all my questions BEFORE starting the job

I would recommend to anyone needing a roof in our area.
- **5/5 · Google Reviews · Cynthia McGreevy · 2024-12-11**: Serpa Home Improvement, Inc. was a pleasant surprise to our family, after thirteen years of various frustrating experiences with home improvement people.  The company is very professional; they arrived on time to give us an estimate, gave us a fair price, got their crew right to work, and the work c…

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Data freshness: last scanned 2026-09-06T15:43:21.411Z.
Cite as: Serpa Home Improvement, Inc. — Tavlee (https://tavlee.com/contractor/serpa-home-improvement-inc)
Source: https://tavlee.com/contractor/serpa-home-improvement-inc