--- title: "SERVPRO of Manchester/Mansfield" description: "Water in the basement is the call this SERVPRO location answers most. A recent customer said a team arrived within 1-2 hours of an emergency call, and that" doc_version: "2026-10-31" last_updated: "2026-10-31" --- # SERVPRO of Manchester/Mansfield **Trade:** Remediation Services · **Phone:** (860) 323-3321 · **Website:** https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield?utm_medium=organic&utm_source=gbp · **Languages:** English **Rating: 4.0/5** (medium confidence) — from 43 reviews across 4 sources. 98% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Water in the basement is the call this SERVPRO location answers most. A recent customer said a team arrived within 1-2 hours of an emergency call, and that Balty, Perez and Selvin made sure all the water-damaged areas were removed and humidifiers were set up within a few hours of the damage. The company describes itself as a cleanup and restoration business that specializes in water and fire damage, storm and mold remediation and construction, and it advertises 24/7 emergency service. Its own site lists East Hartford, Mansfield, Coventry, Hebron, Columbia, Bolton, Andover, Manchester, Storrs and Amston as its service area. A recent customer wrote that Selvin and Milton came out on a Friday evening to handle a basement sewage leak. A recent customer said Pedro and his team assisted after ice damage and were quick to respond. A 2025 customer said Chris McCarty inspected the damage after a dishwasher flooded the kitchen and basement, and that his crew stayed until almost 9pm sanitizing, ripping out the downstairs carpet and setting up blowers. A 2024 customer said that after a kitchen fire left smoke damage throughout the house, the entire contents of the house were removed, and Paulo's crew was considerate of the cat left behind. A 2024 customer said the company packed out an entire house in a week after a water leak. A 2024 customer who called about a hoarding situation said two rooms were cleaned and washed and a rug disposed of in 2.5 hours, and called it well worth the money. A 2022 customer said an estimate visit booked through the emergency number was pushed to the next month, the customer never heard back from the manager, and no one showed up for the appointment. **Strengths:** - Fast water response — a recent customer said a team arrived within 1-2 hours - A Friday evening visit — a recent customer's basement sewage leak was handled - Smoke damage cleanup — a 2024 customer described whole-house contents removal after a fire **Concerns:** - A missed appointment — a 2022 customer said no one showed up ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a cleanup and restoration business specializing in water and fire damage, storm and mold remediation and construction _(confidence: high)_ - [Official Website](https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” - Advertises 24/7 emergency service _(confidence: high)_ - [Official Website](https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield) — “Stated offer (self-reported): 24/7 emergency service” - Lists East Hartford, Mansfield, Coventry, Hebron, Columbia, Bolton, Andover, Manchester, Storrs and Amston as its service area _(confidence: high)_ - [Official Website](https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield) — “Stated service area (self-reported): East Hartford, Mansfield, Coventry, Hebron, Columbia, Bolton, Andover, Manchester, Mexico, Storrs, Amst…” - A recent customer said a team arrived within 1-2 hours of an emergency call and set up humidifiers within a few hours of the water damage _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GUmFVcG9OMUJRVjBSMmRVUXdOSHBWT0hnMlowRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CAIQACodChtycF9oOnFRaUpoN1BQV0R2dUQwNHpVOHg2Z0E%7C%7C?hl=en-US) — “5★ I had an emergency call and within 1-2 hours of placing the request a team arrived at my house. Chris & Dennis were very responsive. Thei…” - A recent customer said Selvin and Milton came out on a Friday evening for a basement sewage leak _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OTFNHeElUbU5hWWtSWFdIQlBNRGREWDNoVGJIYxAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CAIQACodChtycF9oOnNLSGxITmNaYkRXWHBPMDdDX3hTbHc%7C%7C?hl=en-US) — “5★ Selvin and Milton were WONDERFUL! They came out in a Friday evening to handle my basement sewage leak and were polite, professional, and…” - A 2025 customer said the crew stayed until almost 9pm sanitizing and ripping out carpet after a dishwasher flood _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRa2ZyUmlBRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgMDQkfrRiAE%7C%7C?hl=en-US) — “5★ I wanted to share a review for Chris McCarty and his team from SERVPRO for coming to our house yesterday after our dishwasher flooded our…” - A 2024 customer described smoke-damage work after a kitchen fire, with the entire contents of the house removed _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUOXBtX1B3EAE!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgIDT9pm_Pw%7C%7C?hl=en-US) — “5★ We recently had a kitchen fire which resulted in smoke damage throughout our entire house. Paulo's crew was very efficient and understand…” - A 2024 customer said the company packed out an entire house in a week after a water leak _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQaTR2YnhBRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgICPi4vbxAE%7C%7C?hl=en-US) — “5★ After a devastating water leak servepro came in quickly to start drying things out immediately. They were quick to pack out an entire ho…” - A 2024 customer said two rooms were cleaned and a rug disposed of in 2.5 hours for a hoarding situation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMcUlXVl9RRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgICLqIWV_QE%7C%7C?hl=en-US) — “5★ We called ServPro because of a hoarding situation. They came out and in 2.5 hours 2 rooms were cleaned, washed and a rug disposed of. T…” - A 2022 customer said an estimate appointment was pushed back and no one showed up _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCNGF2YURREAE!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgICB4avaDQ%7C%7C?hl=en-US) — “1★ I called the emergency number on Friday and scheduled an appointment. The individual I spoke with was very friendly said he would be ther…” - 4.9 stars from 54 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Manchester%2FMansfield&query_place_id=ChIJ07ngDJxX5okR6uvX2iOFhys) — “Google: 4.9★ from 54 ratings” - Specializes in Remediation Services _(confidence: high)_ - [Official Website](https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GUmFVcG9OMUJRVjBSMmRVUXdOSHBWT0hnMlowRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CAIQACodChtycF9oOnFRaUpoN1BQV0R2dUQwNHpVOHg2Z0E%7C%7C?hl=en-US) — “5★ I had an emergency call and within 1-2 hours of placing the request a team arrived at my house. Chris & Dennis were very responsive. Thei…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRa2ZyUmlBRRAB!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgMDQkfrRiAE%7C%7C?hl=en-US) — “5★ I wanted to share a review for Chris McCarty and his team from SERVPRO for coming to our house yesterday after our dishwasher flooded our…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUOXBtX1B3EAE!2m1!1s0x0:0x2b878523dad7ebea!3m1!1s2@1:CIHM0ogKEICAgIDT9pm_Pw%7C%7C?hl=en-US) — “5★ We recently had a kitchen fire which resulted in smoke damage throughout our entire house. Paulo's crew was very efficient and understand…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.mediabistro.com/jobs/3541369310-strategic-brand-communications-pr-lead-job-at-servpro-of-manchester-mansfield): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Manchester%2FMansfield&query_place_id=ChIJ07ngDJxX5okR6uvX2iOFhys): 4.9★ from 54 ratings - [Official Website](https://www.servpro.com/locations/ct/servpro-of-manchester-mansfield): 59 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Manchester%2FMansfield&query_place_id=ChIJ07ngDJxX5okR6uvX2iOFhys): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Preciousjj21 · 2026-06-17**: We had the pleasure of working with Pedro and his team with Servpro of Manchester this year. They were very professional and assisted us after ice damage. They were accommodating with our schedules and needs. Their work was efficient and they were quick to respond. - **5/5 · Google Reviews · Kim Lane · 2026-06-15**: I had an emergency call and within 1-2 hours of placing the request a team arrived at my house. Chris & Dennis were very responsive. Their team that remediated the water damage: Balty, Perez and Selvin did a fantastic job! They were extremely thorough, listened to my concerns, and made sure all the … - **5/5 · Google Reviews · Caroline B · 2026-06-06**: Selvin and Milton were WONDERFUL! They came out in a Friday evening to handle my basement sewage leak and were polite, professional, and fast! They were even great with my dog. Highly recommend. - **5/5 · Google Reviews · Ryan Garrity · 2026-04-21**: Nicky and Elizabeth did an amazing job on the demo of our kitchen. Highly recommend! - **5/5 · Google Reviews · Roxanne Lopour · 2026-04-18**: Milton and Kevin were so professional and carefully cleaned our basement while taking special care of my belongings. I highly recommend Servpro. They made this stressful situation not a problem anymore. - **5/5 · Google Reviews · Victor · 2026-04-17**: Gricelad and ginyer what amazing and did exceptional work. Extremely professional with the job.I would definitely use this service a second time. - **5/5 · Google Reviews · Yi Li · 2026-04-16**: Marilyn and Alex and others are excellent to work with and they did good job! - **5/5 · Google Reviews · Sue Turgeon · 2026-04-15**: The two young women who worked here today did an excellent job. They took up carpet and pad in a fairly good sized bedroom. They moved about 10 fans and 2 dehumidifiers across 2or 3 rooms. They sprayed our floors with disinfectant. They were friendly, efficient and professional. It was good to meet … - **5/5 · Google Reviews · Lee Reynolds · 2026-02-06**: Very pleasant and thorough. - **5/5 · Google Reviews · New England Mom None to show · 2026-01-28**: Fabio Noemi was fabulous. Cleaned Everything to my utmost satisfaction. Highly recommend --- Data freshness: last scanned 2026-10-30T16:28:33.948Z. Cite as: SERVPRO of Manchester/Mansfield — Tavlee (https://tavlee.com/contractor/servpro-of-manchester-mansfield) Source: https://tavlee.com/contractor/servpro-of-manchester-mansfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)