--- title: "SERVPRO of Meriden" description: "The inlet pipe to a water heater broke off while the family was out at dinner and dumped close to a foot of water in the basement. In a September 2026 Goog" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # SERVPRO of Meriden **Trade:** Remediation Services · **Address:** 1254 S Broad St, Wallingford, CT 06492 · **Phone:** (203) 491-1385 · **Website:** https://www.servpro.com/locations/ct/servpro-of-meriden?utm_medium=organic&utm_source=gbp · **Languages:** English **Rating: 4.3/5** (high confidence) — from 256 reviews across 7 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 25 reviews, 0 negative. ## The honest read The inlet pipe to a water heater broke off while the family was out at dinner and dumped close to a foot of water in the basement. In a September 2026 Google review, the customer wrote that Arnold and Asim arrived promptly and worked through the night, and another crew of 4 finished the next day. SERVPRO of Meriden, based in Wallingford, Connecticut, does that kind of water, fire and mold cleanup, plus the rebuild afterward, and holds 4.9 stars from 305 Google ratings. The Better Business Bureau gives it an A+. Its Connecticut HIC license is active. The company's site claims 59 years in business and lists 24/7 emergency service. The 2026 reviews name the crew members who did the work. An October 2026 customer wrote that Cesar and Alberto spent several hours cleaning and sanitizing a basement after a sewage backup. In September 2026, a reviewer said Chelly and Mara cleaned and removed mold in a full finished basement with bar and carpeting. An August 2026 reviewer wrote that Matt and the rebuild team rebuilt a basement after a water heater incident and brought it up to code. A March 2026 customer, whose husband was home after open-heart surgery, wrote that Maison and Claudio handled a flood from 4 burst pipes and took the extra steps his condition and medical equipment required. The complaints are about money and equipment. In a July 2024 review, a customer wrote that the quote came in at twice the estimate, that the company then said it did not do renovation, and that a local company later judged the damage minor; that customer put the difference at over 6k against about 300. An April 2024 reviewer, happy with the work, was surprised the final cost was quite a bit more than the original verbal estimate. In May 2026, a customer gave 4 stars because the first dehumidifier did not work, though a phone call had it fixed within an hour. **Strengths:** - Flood response — 2026 crews worked overnight and cleaned basements - Named crews — 2026 reviewers credit the workers by name - Rebuild work — an August 2026 basement was brought up to code **Concerns:** - Estimates vs bills — two 2024 reviewers said costs exceeded estimates - Equipment — a May 2026 dehumidifier failed, fixed within an hour ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Connecticut HIC license HIC.0617841 is active _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0617841 registry-verified active — registry holder of record: SERVPRO OF MERIDEN” - 4.9 stars from 305 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Meriden&query_place_id=ChIJtV1Jwx7K54kR3xf_HO9ZdPI) — “Google: 4.9★ from 305 ratings” - Better Business Bureau grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/east-haven/profile/water-damage-restoration/servpro-of-meriden-0111-87059290) — “Better Business Bureau grade: A+” - A September 2026 customer said a crew worked through the night after close to a foot of water flooded the basement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wcFRuZzFORk5LTUhsV1QzRklaMDAwTmpsYVkxRRAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOnppTng1NFNKMHlWT3FIZ000NjlaY1E%7C%7C?hl=en-US) — “5★ The inlet pipe to my hot water heater broke off when away at dinner and dumped close to a foot of water in my basement. Arnold and Asim a…” - A September 2026 customer had mold cleaned and removed from a finished basement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214UmJ6bGxORmwzWTI5U2MzTmZYemRLUjA4MU9YYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOmxRbzllNFl3Y29Sc3NfXzdKR081OXc%7C%7C?hl=en-US) — “5★ The team of Chelly and Mara were prompt, personable and very hardworking. They cleaned and removed mold in a full finished basement with…” - An October 2026 customer had a basement cleaned and sanitized after a sewage backup _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWVdISmtXbloyTnpaNWVWVlpVMUptUms1UU5HYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOjlYWHJkWnZ2NzZ5eVVZU1JmRk5QNGc%7C%7C?hl=en-US) — “5★ Cesar and Alberto were wonderful to work with. They arrived at our home and worked for several hours cleaning and sanitizing our basement…” - An August 2026 customer had a basement rebuilt and brought up to code after a water heater incident _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKS05GQk9RVFpIY21NMlducEtOVFV4YlZaMlUyYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOkJKNFBOQTZHcmM2WnpKNTUxbVZ2U2c%7C%7C?hl=en-US) — “5★ Matt & Team Luciani did an excellent job rebuilding my basement after a water heater incident. The prior owner hadn’t permitted and Team …” - A July 2024 customer said the quote was twice the estimate and another company judged the damage minor _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyOWZQZHhBRRAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CIHM0ogKEICAgICr9fPdxAE%7C%7C?hl=en-US) — “1★ Terrible experience. Misquoted estimate. Promised to remedy the issue, demo and renovate. Get quote that was twice the estimate and the…” - An April 2024 customer said the final cost was quite a bit more than the verbal estimate _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURENXJMSkhREAE!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CIHM0ogKEICAgIDD5rLJHQ%7C%7C?hl=en-US) — “5★ From the first, I knew we were in good hands with ServPro. Mark Mastropietro was so calm and reassuring when he visited to look at our f…” - The company's site claims 59 years in business and lists 24/7 emergency service _(confidence: medium)_ - [Official Website](https://www.servpro.com/locations/ct/servpro-of-meriden) — “Stated offer (self-reported): 24/7 emergency service” - [Official Website](https://www.servpro.com/locations/ct/servpro-of-meriden) — “Self-reported 59 years in business” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWVdISmtXbloyTnpaNWVWVlpVMUptUms1UU5HYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOjlYWHJkWnZ2NzZ5eVVZU1JmRk5QNGc%7C%7C?hl=en-US) — “5★ Cesar and Alberto were wonderful to work with. They arrived at our home and worked for several hours cleaning and sanitizing our basement…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wcFRuZzFORk5LTUhsV1QzRklaMDAwTmpsYVkxRRAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOnppTng1NFNKMHlWT3FIZ000NjlaY1E%7C%7C?hl=en-US) — “5★ The inlet pipe to my hot water heater broke off when away at dinner and dumped close to a foot of water in my basement. Arnold and Asim a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214UmJ6bGxORmwzWTI5U2MzTmZYemRLUjA4MU9YYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOmxRbzllNFl3Y29Sc3NfXzdKR081OXc%7C%7C?hl=en-US) — “5★ The team of Chelly and Mara were prompt, personable and very hardworking. They cleaned and removed mold in a full finished basement with…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsR2NVTlNNbGxNVVY5V1VucFNYelp0TVZoSlVFRRAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOllGcUNSMllMUV9WUnpSXzZtMVhJUEE%7C%7C?hl=en-US) — “5★ Rosario Elizabeth Daniel and Freddy were at our home for 4 days and did a fantastic job after the fire. They were kind efficient t carefu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SQlVHcDJSSFpuWTNKNGEzbEpSa2RITVc4MU5XYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOmRBUGp2RHZnY3J4a3lJRkdHMW81NWc%7C%7C?hl=en-US) — “5★ We experienced a serious issue that left several inches of water in our basement. We called Servpro, and within two hours Tony was onsite…” - Also offers General Contractor / Remodeling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjeFVIWkNOa0pKVDFsUU4wTm5ObTlWYzNsMmVIYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOlcxUHZCNkJJT1lQN0NnNm9Vc3l2eHc%7C%7C?hl=en-US) — “5★ My most recent experience with ServPro has been due to an ice dam. My project manager, Matt , is instrumental in every aspect of my recon…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKS05GQk9RVFpIY21NMlducEtOVFV4YlZaMlUyYxAB!2m1!1s0x0:0xf27459ef1cff17df!3m1!1s2@1:CAIQACodChtycF9oOkJKNFBOQTZHcmM2WnpKNTUxbVZ2U2c%7C%7C?hl=en-US) — “5★ Matt & Team Luciani did an excellent job rebuilding my basement after a water heater incident. The prior owner hadn’t permitted and Team …” ## License Status: **active** (#HIC.0617841, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Official Website](https://www.servpro.com/locations/ct/servpro-of-meriden): 59 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/east-haven/profile/water-damage-restoration/servpro-of-meriden-0111-87059290): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Meriden&query_place_id=ChIJtV1Jwx7K54kR3xf_HO9ZdPI): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.servproofmeriden.155622480.html): 4.7★ from 10 ratings - [Angi](https://www.angi.com/companylist/us/ct/wallingford/servpro-of-meriden-reviews-155622480.htm): 4.7★ from 10 ratings - [Local News](https://www.ctbuildingofficial.org/sponsor/servpro): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Meriden&query_place_id=ChIJtV1Jwx7K54kR3xf_HO9ZdPI): 4.9★ from 305 ratings ## Recent reviews - **5/5 · Google Reviews · Fiby Ghobrial · 2026-10-06**: Cesar and Alberto were wonderful to work with. They arrived at our home and worked for several hours cleaning and sanitizing our basement after a very unpleasant sewage backup. They were professional, respectful, patient, and worked very hard throughout the entire process. What I appreciated most wa… - **5/5 · Google Reviews · Eric Frey · 2026-10-03**: Really appreciate everything our ServPro team did for us. Oger, Angel, Josue, Daniel & AP. worked for 4 days in our home to mitigate an emergency flood in our home. They were very efficient in getting things pulled out and dry so that in a few days we were ready to move onto the repair phase. Really… - **5/5 · Google Reviews · Tina DeMarco · 2026-09-28**: Chely and Mara came to pick up tools and were professional and courteous, completing the pickup quickly and without delay. We were pleased with their turnaround time. I also wanted to add that Jose P and Alberto came back a few days later to complete the damage control. They were professional and cl… - **5/5 · Google Reviews · Skylar Ernst · 2026-09-26**: The inlet pipe to my hot water heater broke off when away at dinner and dumped close to a foot of water in my basement. Arnold and Asim arrived promptly and worked tirelessly through the night, and then another crew of 4 came out the next day and finished up what couldn't be done the night prior. I… - **5/5 · Google Reviews · Angela Bird · 2026-09-23**: The team of Chelly and Mara were prompt, personable and very hardworking. They cleaned and removed mold in a full finished basement with bar and carpeting. It was amazing to see AND SMELL the difference. We are very very pleased. Thank you for a great service, ladies! - **5/5 · Google Reviews · Tina DeMarco · 2026-09-16**: Asim and Jose came to our house to clean up the water damage in the garage. Asim answered all of my questions and showed me where the damage had been and what he did to mitigate any potential damage down the road. I was very happy with his help in understanding what needed to be don, and even more s… - **5/5 · Google Reviews · Christopher Taylor Beaudette · 2026-09-15**: Asim and Jose P were excellent, super quick response and they did a phenomenal job with flood control. Can't recommend them highly enough! - **5/5 · Google Reviews · Monique Glaser · 2026-09-11**: My most recent experience with ServPro has been due to an ice dam. My project manager, Matt , is instrumental in every aspect of my reconstruction and uses his vast skills to improve and refine the outcomes of the work . Additionally,he has the ability to select just the right contractor to work on… - **5/5 · Google Reviews · Jarylma Mason · 2026-09-11**: Very pleased with SERVPRO! They did a great job and got everything done efficiently. Great work and excellent service! Highly recommend! - **5/5 · Google Reviews · Abel Mason · 2026-09-05**: The guys Danny and Luis was completely incredible and worked extremely efficiently and professional. I would highly recommend this team of brilliant workers this company should be proud to have hired them to represent their establishment. --- Data freshness: last scanned 2026-10-14T08:19:23.573Z. Cite as: SERVPRO of Meriden — Tavlee (https://tavlee.com/contractor/servpro-of-meriden-wallingford) Source: https://tavlee.com/contractor/servpro-of-meriden-wallingford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)