--- title: "SERVPRO of Merrimack" description: "Water in the wrong place is what people call SERVPRO of Merrimack about. Its website says it specializes in water and fire damage, storm and mold remediati" doc_version: "2026-10-02" last_updated: "2026-10-02" --- # SERVPRO of Merrimack **Trade:** Remediation Services · **Address:** 11 Caldwell Dr Bldg 1, Unit C, Amherst, NH 03031 · **Phone:** (603) 633-4726 · **Website:** https://www.servpro.com/locations/nh/servpro-of-merrimack?utm_medium=organic&utm_source=gbp · **Languages:** English **Rating: 3.4/5** (low confidence) — from 6 reviews across 5 sources. 83% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read Water in the wrong place is what people call SERVPRO of Merrimack about. Its website says it specializes in water and fire damage, storm and mold remediation, and names Merrimack, Amherst, Milford and Vernon as its service area. A recent customer facing water damage from the winter said Andrew and Mason were a help, kept things quick and quiet with a baby son at home, and even helped catch the family dog when it snuck out the door. A recent customer said the cleanup was completed ahead of schedule, in time for the weekend, and that they were kept updated throughout. A 2026 customer whose water heater let go in the middle of the night said SERVPRO got someone out quickly, cleaned up the water in the carpets and floors, set up fans and humidifiers, and came back two days later. That 2026 customer also said they worked well with the insurance company. In a 2023 review, a customer with a failed sump pump said Mary scheduled emergency service within 24 hours, and the team cleared the standing basement water, set up the furniture for drying and installed fans and dehumidifiers. That 2023 customer later wrote that Jonny and Cam came back to remove the equipment, mop the floor with an anti-microbial treatment and take down the vapor barrier, and that the basement was dry again. On Google, the business holds 4.8 stars from 96 ratings, and its Better Business Bureau grade is A+. A customer on its Better Business Bureau page said the company used their credit card for another bill without authorization. **Strengths:** - Overnight water heater failure — a 2026 customer said they got someone out quickly - Early finish — a recent customer said cleanup ended ahead of schedule - A basement dry-out — a 2023 customer described standing water cleared and fans set - Insurance coordination — a 2026 customer said they worked well with the insurer **Concerns:** - A card charge dispute — a BBB customer alleged an unauthorized charge for another bill ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its website says it specializes in water and fire damage, storm and mold remediation _(confidence: medium)_ - [Official Website](https://www.servpro.com/locations/nh/servpro-of-merrimack) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” - A recent customer described help with water damage from the winter _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Servpro did a great job explaining and walking my family through a very difficult and stressful time that came from water damage over the…” - A recent customer said the cleanup finished ahead of schedule, in time for the weekend _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ ServPro was extremely prompt, professional, and did a great job keeping me updated throughout the process. The cleanup was completed ahea…” - A 2026 customer said they cleaned up water in carpets and floors after a water heater failed overnight _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ We had our water heater let go in the middle of the night. Servropro was great..got someone out asap and they help clean up the water in…” - A 2023 customer described standing basement water cleared and drying equipment installed after a sump pump failed _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I am so grateful for the Servpro team. Mary has been great in getting me scheduled for emergency service within 24 hours and staying in c…” - 4.8 stars from 96 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Merrimack&query_place_id=ChIJcXqs_uLJ44kR1NXIfQK6a90) — “Google: 4.8★ from 96 ratings” - Better Business Bureau grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/nh/hollis/profile/fire-water-damage-restoration/servpro-of-nashua-0051-92048763) — “Better Business Bureau grade: A+” - A customer on its Better Business Bureau page alleged an unauthorized credit card charge for another bill _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/nh/hollis/profile/fire-water-damage-restoration/servpro-of-nashua-0051-92048763) — “This company use my credit card without my authorization.I signed for something else almost three months ago, and they used my credit card i…” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Servpro did a great job explaining and walking my family through a very difficult and stressful time that came from water damage over the…” - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I am so grateful for the Servpro team. Mary has been great in getting me scheduled for emergency service within 24 hours and staying in c…” - [Google Reviews](https://maps.google.com/?cid=15955050624753128916&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ We had our water heater let go in the middle of the night. Servropro was great..got someone out asap and they help clean up the water in…” - [Official Website](https://www.servpro.com/locations/nh/servpro-of-merrimack) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” ## License NH doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one. ## Sources - [Local News](https://www.verifiedremediation.com/provider/servpro-of-merrimack): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/nh/hollis/profile/fire-water-damage-restoration/servpro-of-nashua-0051-92048763): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Merrimack&query_place_id=ChIJcXqs_uLJ44kR1NXIfQK6a90): 4.8★ from 96 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20Merrimack&query_place_id=ChIJcXqs_uLJ44kR1NXIfQK6a90): Listed on this source - [Official Website](https://www.servpro.com/locations/nh/servpro-of-merrimack): 59 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · Mark Serencha · 2026-05-08**: ServPro was extremely prompt, professional, and did a great job keeping me updated throughout the process. The cleanup was completed ahead of schedule, in time for the weekend. Special thanks to the crew who serviced us: Matt, Andrew, Jeremy, Damon, Mason, Lexie, & Malcolm - **5/5 · Google Reviews · Pat Gill · 2026-05-06**: Servpro did a great job explaining and walking my family through a very difficult and stressful time that came from water damage over the winter. They came in and were very clean professional and did a great job.Andrew and Mason were great help. They even helped catch my dog who snuck out the door. … - **5/5 · Google Reviews · Terri O'COnnor · 2026-01-20**: We had our water heater let go in the middle of the night. Servropro was great..got someone out asap and they help clean up the water in the carpets and floors and set up fans and humidifiers and came back 2 days later and mitagated the water damage..quick , courteous and a pleasure to deal with in… - **5/5 · Google Reviews · Marc Robinson · 2024-03-20**: Cam, Johnny, Lexie, Chris, and Andrew from Stone, and Jonny ,Servpro did a great job! It's always nice to acknowledge and appreciate hardworking individuals. - **5/5 · Google Reviews · RossB · 2023-07-07**: I am so grateful for the Servpro team. Mary has been great in getting me scheduled for emergency service within 24 hours and staying in communication. Jonny and Cam are an awesome team, and Stone is a magic problem solver and advisor / supervisor! Everyone is so friendly, professional, knowledgeable… - **Better Business Bureau · Dario S**: This company use my credit card without my authorization.I signed for something else almost three months ago, and they used my credit card information I give to them at that point to paid for another bill without my authorization. --- Data freshness: last scanned 2026-09-30T05:21:36.551Z. Cite as: SERVPRO of Merrimack — Tavlee (https://tavlee.com/contractor/servpro-of-merrimack-amherst) Source: https://tavlee.com/contractor/servpro-of-merrimack-amherst ## Sitemap [Full site index](https://tavlee.com/sitemap.md)